ServiceMaster Restoration By Simons

(52 reviews)

I spoke with the owner, Daryl, over the phone regarding an inspection -- the customer service I…read moreexperienced was unparalleled. Daryl requested photos and a description of the issue which we discussed in depth. Even though the service requested was not appropriate for Rapid Response Restoration, Daryl still offered to provide advice and help any way he could. That type of customer service is rare these days -- Daryl is a good and honest man.

Quick response (called mid-day Friday, they were there on time at 8:30 on Saturday morning),…read moreefficient and honest assessment of flood / mold issues. It's in their interest to exaggerate risks to create work, but they were honest after a few measurements that there wasn't any serious hazard and little I needed to do, and didn't charge me anything.

Green Water & Fire

(88 reviews)

These guys were great. Quick, thorough, and really helpful when we had a flooded basement. And very…read morereasonably priced considering we couldn't make an insurance claim. I hope we won't need em again, but if we do I wouldn't hesitate!

I hired this company for mold remediation and was very disappointed. The crew on-site was polite…read moreand super nice, but the process did more damage than the work itself. I was never told my built-ins would be completely removed, I only discovered it after the fact. Had I known, I could have arranged for proper removal, but instead they were torn out in a way that left them unsalvageable, costing me thousands to replace. Afterward, the company pointed to the notes fine print rather than acknowledging the lack of communication. If you use them, insist on a clearly explained scope of work. If you rely on professionals to help you navigate confusing home repairs, like myself, these aren't your guys. Update to response: First, I want to be clear that I don't believe Adam or the company ever acted with any intent to mislead me or cause harm. I think this situation came down to a lack of communication that unfortunately left me in a difficult position. About 90% of what Adam said in his response is true, but none of it directly addresses my actual concern. The real issue is whether the company made sure I fully understood the scope of work. Perhaps Adam thought... what idiot would not see it was obvious that the entire built-ins would need to be removed? Hi... it's me, I'm the idiot and truly I had no idea. I thought only a portion of my ceiling would be affected. Given the huge difference between what I understood and what actually happened, I believe the company should have explained this much more clearly. Like many homeowners, I rely on professionals to explain the scope of work in plain terms. I think that's a reasonable expectation. Adam is correct with my quote below but he left out the part where I explained that my issue was solely that I didn't know the built-ins were being removed. This was never clearly communicated to me, nor was I given the opportunity to remove them properly myself. Because of that, I feel my ability to make informed decisions was taken away. I only reached out to Adam directly later, after another contractor told me the closet could have been saved and that the removal was "unnecessarily destructive." Whether that's true or not, I'll never know. because I wasn't given the chance to find out. To clarify, the note about the built-ins wasn't hidden in "fine print," but it was only mentioned once in the "Other Notes" section. It was never discussed verbally, by email, or over the phone, and it wasn't included in the detailed action items. I don't think a single mention buried in a notes section qualifies as meaningful disclosure, especially when no one pointed it out or explained its implications. Perhaps Adam does. Lastly, the other points raised, like the quality of the closet materials, water damage, or insurance support, are not relevant to my concern. My issue has always only been about the lack of clear communication regarding the scope of work. Thank you.

Farez Finish Restoration

(5 reviews)

We had a serious water damage situation after a sewage back up, and there was overwhelming dealing…read morewith a mess and uncertain about insurance coverage, thankfully for as finished restoration came through for us they handle everything professionally from cleanup to drying and restoration and made sure the job was done, right a special shout out to Nixon. The owner who worked with us throughout the whole process he went above and beyond didn't charge a lot and genuinely cared about helping us get our home back to normal. You can tell this team values, honesty, hard work, and treats customers fairly if you're dealing with a water damage issues for S finish restoration as a team to call highly recommend

We had water leaks that caused drywall damages. Farez provided a quick and far more reasonable…read moreestimate than a competitor. They dried out the problem areas with industrial grade equipment and replaced the ceiling and wall. Very efficient, polite and left work site clean and neat. Highly recommend

Anderson Certified Cleaning Technicians

(106 reviews)

This is the second time my Condo Association hired Anderson Certified Cleaning Technicians to clean…read morethe carpets on our building's stairways. Everything went well and they did a very good job. They were able to come out within a few days and worked around our schedule. Also, Dan was really responsive with the messages I sent through Yelp. They were reasonably priced and I'm happy with the results. We would definitely use them again for future jobs.

These guys were great! I was very pleased by how courteous and efficient they were and the price is…read morevery reasonable - we will be repeat customers!

Chicago Water & Fire Restoration

4.3

(225 reviews)

I had a sump pump fail and my plumber recommended Chicago Water and Fire Restoration (CWF…read moreRestoration). Joseph Lopez came out for the quote, was very professional and nice. Got my quote. Then the next day Joseph called me back, he had done some research, spoke to a Radon guy and was able to amend the quote to much less as they didnt have to amend the Radon plastic. Then, today, Dave and Edgardo came out to do the work. Both were extremely Professional and nice. They did an exceptional job remediating the water issue. I highly recommend this company and their staff.

I do not recommend CWF for many reasons. If I went into every detail, it would probably take me an…read morehour to write and 20 minutes for you to read, so I'll keep it as short as I can. They respond to your concerns very quickly at first, but after that, everything slows down. You constantly find yourself repeating the same information, and many of your questions go unanswered. They're also extremely expensive. My mitigation alone was around $27,000, and they subcontract much of their work to other companies without telling you until the last minute. You hire them expecting them to advocate for you with your homeowners insurance, but you end up doing most of the work yourself. It often feels like they're more focused on making money than providing good customer service. The quality of the work was poor, and instead of taking responsibility for mistakes, they somehow try to put the blame back on you. Recently, I had another contractor come out to give me estimates for a few projects I want to complete after everything is finished. When he found out I had worked with CWF, he shared a story with me. He said CWF once contacted him for a quote on a job, and he estimated it at $900. According to him, CWF later told the homeowner the same work would cost $20,000. The homeowner eventually started calling around, reached that contractor directly, and realized it was the exact same job and estimate. He told me he's seen similar situations before. I could go on with more examples, but the list is long. Based on my experience, I would strongly recommend looking for another company.

Independent Restoration Services

Jon and his guys are top notch. Jon is the nicest guy I've ever worked with. They are competent,…read morehonest and professional. I highly recommend them!

Quality Assurance Restoration

(60 reviews)

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

Illinois Environmental Restoration

4.9

(7 reviews)

I cannot recommend Al and his team enough. This review is long overdue. He got to the source of the…read moremold in my building, and was supremely professional and patient with answering so many questions at a time that was very stressful. He is extremely knowledgeable and cares about his clients. Because of him, my health is getting better and he taught me so much about home care to keep mold at bay, how to navigate a move (what to get rid, what I could keep, and how to clean it all). He went above and beyond every step of the way. If I could give him 10 stars, I would!

Good response time. AL Lazalde provided me with options for a solution my issue. Knowledgeable and…read morehelpful. Thank you AL.

Roto-Rooter Plumbing & Water Cleanup

2.3

(685 reviews)

Tell Dispatch I'm Looking For Kriston For Appointment. He Did An Amazing Job For The Third Time…read more Kitchen And Toilet Faucets Replacement. Price Was Affordable. Book Kriston For Your Plumbing Issues. I Give Him A 5 Stars. Mr. R. J. Kwan

I scheduled a tech to arrive at home on 3/19/26 between 11-12 and was informed via text that tech…read morewas running late and they would need more time for him to arrive, which I canceled appt since I had other things to do. I rescheduled an appt for 3/24/26 between 8-9a and no one showed up by 9:10a. I called and was told tech is on his way and needs a cushion of 2 hours to arrive. I canceled again and will never utilize their services. U can't show up whenever u want to at my home. On to the next plumber...

Moldman Chicago

4.9

(85 reviews)

We unfortunately had a leaking roof that wasn't properly repaired as promised by the previous…read moreseller. While fixing our master closet, we discovered mold. After reaching out to several companies, we chose Moldman because they offered the best pricing, had great reviews, and came highly recommended by my best friend, who had used them for a similar issue. They responded quickly, provided an estimate, and gave us a fair price. The team was professional, communicative, and did excellent work. They sealed off the area, removed the damaged drywall, and treated the mold thoroughly. They later returned to install new drywall and insulation, and they primed the area to prepare it for painting. We're extremely happy with their work, and we were finally able to restore our master closet.

Benny did an amazing job removing mold in my 2 bathrooms! The walls look brand-new. He went above…read moreand beyond by making a suggestion in one of my bathrooms and making it happen! You should hire them!

Quality Assurance Restoration

(60 reviews)

Fields Loss Consultants

(19 reviews)

Sam was awesome and took amazing care of us!!!! I would highly recommend him a bad experience he…read moremade very easy and took the panic away from it.

Service was bad, terrible attitude and very disrespectful . Never will be reaching out again.read more

Ameribuild & Roofing

(21 reviews)

I enjoy looking at my new roof that was built by Tomasz's Ameribuild & Roofing crew. I like the…read morefact that there are more vents (5) than on the old roof (1). That should keep my air conditioning bill down this summer among other benefits. The new gutters look great. The price was reasonable. I recommend Tomasz's Ameribuild & Roofing.

Tomasz and his team were prompt, efficient and diligent. It took nearly 6 months negotiating with…read morethe insurance company, but with Ameribuild's persistence, we finally received near full replacement cost of our old, deteriorating roof! The team arrived early, stayed until sunset, and the roof was finished in less than 2 full days. We couldn't be happier with the outcome of the job - we now have the best looking roof & gutters in the neighborhood!

Nava Public Adjusters

Nava Public Adjusters helped me a lot after I had a fire in my building. They guided me through the…read morewhole claim process and explained everything very clearly, step by step. Their team was very knowledgeable and helped me understand what to expect with the insurance company. They also assisted me with my additional living expenses while the repairs were being handled, which made a difficult situation much easier. They worked hard to make sure the estimate included what was needed to cover the damages and repairs. I really appreciate their help and would recommend Nava Public Adjusters to anyone dealing with a property damage claim.

From the owner: We are licensed Public Adjusters dedicated to maximizing insurance settlements for homeowners and…read morebusiness owners. We represent you — not the insurance company. Fluent in both English and Spanish, we ensure clear communication throughout the entire claims process. With strong negotiation experience and in-depth knowledge of construction, building codes, and insurance estimating, we prepare detailed, accurate estimates that support full and fair claim approvals. We handle inspections, documentation, negotiation, supplements, and claim management from start to finish — always providing personalized, responsive customer service. Our goal is simple: protect your interests and maximize your claim.

A Schoeneman

4.4

(12 reviews)

The team at a schoeneman helped me after the fire in my condo. They are second to none. They saved…read moremy life. I never thought I would have a fire but when I did I feel so blessed to have had them referred to me. Highly highly recommend. Ciprian especially. You can really see true character of a person after an event like this. The people at a schoebeman especially ciprian and Jon. Thank you again

I am the kind of person that never buys anything without reading the reviews first (I'm in the…read moreprocess of purchasing a lot of stuff now, details to follow). So, if you're reading this, we have something in common. I will try and be as succinct as possible (almost impossible for me) The date was September 26, 2024. I live in Saint Petersburg Florida and the reports were coming in that hurricane Helene would hit my area. I have been living here for 8 years, so after living through 8 years of hurricane seasons and hearing about the big one that would hit Tampa Bay this year, I shrugged my shoulders and decided to stay in my house. That evening the winds were blowing the waves in the bay crashing against the sea walls. No big deal, I've seen it before. My wife, my dog and I were all tucked in bed safely knowing that my full house generator would kick in if the winds got too bad. All of a sudden, I started getting cold and wet and realized that there was water up to the top of my bed. UH OH. At day break after the hurricane subsided and I was able to get to my front door. I realized that we had over 3 feet of water in the house. This was the most catastrophic event in my life and in Tampa Bays life. I quickly called my friends to come and rescue us. My cars were flooded and we were trapped. My brother called me that morning to see how we were doing. One of his best friends is a 20+ year retired public adjuster (I had never even heard of one). His exact words to me were... "Don't even think about dealing with your insurance company without hiring a public adjuster". He gave me Ron's number at A. Schoeneman & Co. This had to be the best advice I had ever gotten from my big brother (I am in my 60's); I could not imagine dealing with all of this without the help of Ron and his team. I watched all of my friends going crazy dealing with their insurance companies (writing lists of their stuff etc....) I also listened to some of the settlements they were getting. How would I rebuild? Ron's team came to my house the day my insurance companies' adjuster was there to evaluate my losses. The details of my belongings being logged for hours upon hours. Once I saw the report that Ron and his team submitted to my insurance company, I finally was able to breath. The details were astounding! Finally, the settlement came in. It was pretty much exactly what I "valued" my belongings at. So, if you jumped to the end of this review. Here is my recommendation to you. If you made it through your catastrophic event and are ready to call your insurance company. Stop reading this and pick up the phone and Call A. Schoeneman & Co. you will not be sorry. This is what they do. They speak insurance (trust me you don't)! I have given Ron permission to give out my phone number if you want to speak to me about my experience.

Maid For Chicago

4.5

(177 reviews)

We had two cleaners come by and they did a really detailed job, even though it had been a while…read moresince our last cleaning. They were efficient, hard-working, respectful, and got a lot done in a short amount of time. Dan from client service was great too. He made scheduling and billing really easy and kept me in the loop. I also appreciate that the company doesn't charge a fixed fee and will adjust the cost if the job takes longer or shorter. Overall, a smooth experience and I just confirmed my next appointment.

Lupe & Maria did remarkable and thorough work! It was wonderful to come home to a sparkling…read morelooks-clean feels-clean smells-clean home. Transparent pricing also appreciated :)

Viorel Khankevych Public Adjuster

4.0

He came out and took pictures. Rita the information talk to us about it. Sent me the pictures…read morerecommended I should call the insurance company myself. He's a good guy. I may recommend him to others, but he did decline my opportunity to work with me.

From the owner: Dear Customer, We…read morehave replaced and installed hundreds of new roofs in your neighborhoods. The insurance company covered all these roofs replacements. We are proud of the fact that we have received multiple full insurance approvals in the cases when our clients were previously denied or partially approved for some ridiculously insignificant amounts. Upon your request, we can offer: a list of addresses where we've installed new roofs, allowing you to speak directly with your neighbors and witness the quality of our work; a preliminary free inspection covering the roof, gutters, downspouts, siding, and accessories. This will help us more accurately assess your chances for a successful claim. Full Inspection Photo Report will be immediately emailed to you after the inspection; a brief free analysis of your insurance policy to ensure sufficient coverage without any hidden provisions that could lead to claim denial or inadequate payments by the insurance company. Besides, for your peace of mind, you can verify all our licenses on the official website of the Illinois Department of Insurance. Additional useful information can be found on our websites. You can also explore some of our completed projects on our Facebook page: State Restoration Services and Instagram: @state_restoration.

Mariia Buchko Services

See more unrecommended reviews

(39 reviews)

They did a fantastic job cleaning one of my vacant listings prior to closing. Bravo! Easy to…read moreschedule and hassle free.

I booked a deep clean for my 3 bed/2.5 bath & a basement family room. The 2 cleaners were done in 2…read morehours, which was the first bad sign. The ladies just packed up and left without letting me look around first. It was probably the worst cleaning I have ever had. Very basic things were missed, like a whole bar top still had crumbs and dust on it and the showers and tub were dirty and dry. For a deep clean it was just really unacceptable. As a business owner I would think Maria would be mortified and apologetic, which she wasn't really. It was odd. She did give me a discount which I appreciated. She encouraged me to book again with different cleaners, but when I messaged her to do that, she never responded. Bad business practices. Would not recommend even if her prices are lower than competitors.

Clean Freaks Cleaning Service

4.4

(243 reviews)

Martha was wonderful! She was professional and kind. She did a fantastic job on my move-in clean…read moreand was very thorough. I definitely got the value I paid for and would recommend clean freaks to anyone looking for a cleaning service.

Sandra was amazing! She came in, got to work and left both my bathrooms lookin' great.read more

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Marissa K.

10 years ago

Last month after a huge storm, my sump pump wasn't working, and I noticed there was water in my basement for the first time in 17 years. I was very upset, and, of course, panicked. I had a good experience many years ago using Service Master in another house, so I went on line. After checking out many sites, I found Sam Simon's phone number. Lucky me! I know that many people had completely flooded basements, but he called back shorty after I left a message. We set up an appointment that day for an estimate, and he showed up right on time. He was kind and knowledgable- a really nice guy. After assessing the situation, he had an immediate plan to come in the next day to remove all parts of wet padding, sanitize the floor, and set up a system of fans and dehumidifiers to dry the portion of the carpet that was wet. Again, Sam and his crew showed up on time, which was so appreciated. I was really impressed with their professionalism and attention to detail. As planned, they removed their equipment, so I could have the carpet reattached and cleaned. Although I know my problem was minor in comparison to what they saw that week, Sam made me feel like my house was just as much a priority. I know this is a family business that strives to do their best. I called the office a couple of times and talked with Neda, who was equally kind and responsive to my questions. I am thankful for Sam and his crew for the wonderful work. I would recommend Service Master by Simon to anyone in need of this type of service. You will not be disappointed! read more

Ronnie M.

11 years ago

My service needs were not really disaster related but Sam and his guys really came thru in my time of need. They totally exceeded my expectations! I recently opened an art gallery here in Chicago. We hired painters to come in and spray the gallery walls white two days prior to us setting up our first art show, when I arrived to the gallery the following morning there was paint dust and drips everywhere...UGGHH not what we wanted to see!We called several people who did not seem to want to help us with our dilema then we finally found Sam (THANK YOU JESUS!!) he came right out to look things over and he called his team. They were here shortly thereafter and got to work. They brought in the HEAVY EQUIPMENT... They had a floor scrubbing macine that looked like a Zamboni, huge air movers to dry the floor and within two hours the floors were clean and shiney and dry!! As I was settling up the bill with Sam, I was told by my assistant that the movers we had scheduled to deliver art to the gallery were not going to make it... as my PANIC was about to start, Sam said I have a referral for a great moving company for you... They also saved my day!! I cannot express in words how throughly happy I am with Sam, his crew. ServiceMaster Restoration by Simons Saved Me Twice In One Day!! If you are looking for professional, hardworking peolpe who care, hire this company! read more

Pat M.

10 years ago

I am a very pleased customer of ServiceMaster Restoration by Simon. We had a horrible weekend when we returned from a fun vacation to a basement full of water and mud. It was awful! When I googled "water damage/restoration, ServiceMaster was listed and they were my first call. Within 10 minutes, Sam called me to discuss the issue. This was Easter Sunday and he was willing to come that day with a crew! We weren't sure the water was done coming into our basement so we waited until the next day. Sal, Mike and Billy (I think I have their names right) were here first thing in the morning and worked their tails off. Our water problem is not solved yet but at least the smell, dirt, water are all gone. Sam has been following up with me and has been so helpful and courteous. I sure hope we don't go through something like this again but, if we do, I know who my first call will be to...Sam and ServiceMaster Restoration by Simon. Superb company and customer service. Thank you! read more

Steven K.

9 years ago

We called Sam at 11:30 pm on a saturday night after having some seepage and left a message with the service. Amazingly Sam called me back 15 minutes later and had a crew out first thing Sunday morning as promised. Sam came by personally to say hello and introduce his crew, who were friendly and professional. Sam gave me a great price, being in the neighborhood, and the crew was awesome, both in the clean-up and in their care in removing damaged carpeting and items. The crew comeback as scheduled to pick up their items and even helped remove a few pieces of old furniture we wanted to discard. I should mention that in doing so one of the crew discovered an old wallet in one of the pieces and immediately brought it to my attention. I would have never know...how's that for integrity? To sum up, I highly recommend Sam. He believes that great service and caring for your clients is the best recipe for success, and he's right. read more

David S.

9 years ago

Called Servicemaster to clean a one bedroom apartment that hadn't been cleaned in probably 20 years. At first I was put off by what to me was a very pricey quote. But after several months, I decided to go ahead with the cleaning service. Neda and her team started at 9:30 in the morning and originally were going to be done between 2 and 3. They finished at 5:30, and did an ABSOLUTELY AMAZING JOB! Carpet that I thought would never look good again looked almost new. A bathroom that was beyond belief before suddenly sparkled. A kitchen that had grime built up over so many years now looked new. Surfaces that were so covered with dust suddenly were white again. Furniture that had appeared ready for the trash heap now looked again like the quality pieces they once were. In short, I would recommend them without hesitation. They did a job that I thought could never be done. The best. read more

Beverly J.

9 years ago

I have the pleasure in working with this team. I had water in my basement and ServiceMaster Restoration by Simons-Chicago always makes a quick and precise assessments bought in fans and dehumidifier and removed all the padding and lifted the carpet to prevent any mold from forming. The Next Day they came back to do a full assessment and explain what needed to be done and I would need to relocate temporary in order for the team to fix the water damage. The Team did a great job storing and place my furniture back into my place. This crew was very knowledgeable and had open communication. All the repairs were done and all the walls were repainted. I'm thankful for the service they provided they did a fantastic job. I would recommend them and use them again(hopefully my place doesn't get flooded again). read more

Andrew F.

11 years ago

Had water damage from a big storm and called a few different companies to assess the damage as soon as possible. Sam at ServiceMaster answered right away and said he would be over within the half hour. He arrived early, assessed the extent of the damage in multiple rooms, and advised his team to bring a specific number of fans and dehumidifiers for each area that was wet. The team installed the equipment about an hour later, and checked back twice over the course of four days to ensure the dampness was being eliminated. Ultimately, ServiceMaster's prompt attention to the problem saved us the expense and hassle of opening up walls and ceilings. I highly recommend this company and its team. The service is top-notch, and the pricing is very reasonable. read more

Lynne j.

10 years ago

I can not not recommend ServiceMaster Restoration By Simon highly enough! The company, and every member of the crews, has been incredible. A pipe burst under my kitchen sink and destroyed both the floor below and damaged the hardwood floors on the first floor. It has been my brutal, worst, nightmare. But, within a half an hour of my phone call, Sam's crews were out ripping everything out, boxing up an entire floor of belongings and drying and cleaning up the mess to prevent mold, They came back for six more days of work and were always kind and professional. I found Sam Simon / ServiceMaster Restoration By Simon through the positive reviews on Yelp and I am so glad that I did! They are as good as it gets. read more

Sara R.

10 years ago

These guys are wonderful! We were working under a short timeframe and tight budget to do post-construction cleanup at our retail store and these guys made it happen! They went out of their way to make it work within our price range and our schedule--even putting together a special crew on Saturday to do the job. They were super quick to come over and give us a quote, responsive to all communications and patient with us when we had to switch the time due to delays on our end. The crew was great. On time, efficient, friendly & trustworthy. They did an amazing job--transforming the space from a dust-covered mess into a beautiful, sparkling showroom. I am a huge fan and will definitely be calling them again. read more

Dan M.

10 years ago

After a very unfortunate situation where shortly after moving into our new house, we were greeted with a flooded basement after a very hard rain. - luckily I noticed the next day. Being new to the area and having very few resources, I thought I would give Service Master by Simons a call. I was blown away by the high level of service, promptness and overall communication. Sam and his crew were out within an hour, situation under control and drying in a couple hours. Had the proper moisture / humidity , etc. meters and all is well (from that perspective). Would highly recommend. Whole crew seemed to be proud to be doing the difficult job that we can't ourselves. Many thanks. read more

Bballgirl7 K.

10 years ago

We were heart broken when we had a small fire. We didn't know where to begin the rebuilding process. My husband and I both work and wouldn't be available to let in contractors, adjusters and inspectors. We didn't know what should be replaced, cleaned or left alone. After reading some yelp reviews, we called ServiceMaster and Sam came by the same day. From that point on Sam took care of everything. He called with daily updates, coordinated with the utilities and insurance, and left our place looking great. We were thrilled with the work, the speed in which it was completed and the peace of mind that someone with experience and know-how was overseeing our project. read more

Jonathan G.

12 years ago

Had a smaller water spill in a carpeted bedroom, thought we dried it all up, then a few days later the room started to get that damp musty smell. We didn't want to give it more time to dry out since we had guests coming in town and we didn't have the time to try to rent equipment to dry and clean the carpet ourselves. I called ServiceMaster around 9 am on a Tuesday and someone was at my house by 3. They quickly diagnosed the situation, suggested what work needed to be done (just a basic carpet cleaning, it seemed), and performed the work on the spot. They were courteous and quick, and the smell and moisture seem to be gone! I got exactly what I needed. read more

Colleen K.

12 years ago

Great franchise. Called ServiceMaster Restoration by Simons for a basement flood and burst pipe during the extreme weather this winter. They were wonderful. They talked me through the immediate emergency on the phone, came right over to assess the situation in the middle of the night. Explained what they would do to stabilize and clean up,did what they said they were going to do when they said they were going to do it, and they were available to answer any questions I had. Things were packed carefully to move out and moved back in with no problems. Great relief to have had their assistance during this extremely stressful time. read more

Harry K.

13 years ago

ServiceMaster Restoration by Simons was sent by my insurance company to my home after a washing machine mishap on 2nd floor. ServiceMaster RBS uses the same pricing structure as the insurance companies, so I felt I was getting a fair shake. Project manager took the time to explain procedures along the way, I always knew what was going on in my home at all times. It took about seven days and all is back to normal. They cleaned my carpets and upholstery for free. Recommended. Will use again for carpet and upholstery cleaning. read more

Joyce M.

238

9 years ago

Excellent service and very responsive! Sam and his team took the time to review our needs and explain everything. They made us feel like they truly cared about us and our home. They exceeded our expectations, their pricing was very fair and transparent, and they made a difficult time much easier! I've had friends who have just called the main 800 number for ServiceMaster - when you do that, you don't know who you'll get. I will always tell my friends and family to call this business direct. You will not be sorry - they are great! read more

Floyd D.

10 years ago

I can't begin to say how great they are. We had a pipe burst in a wall on our second floor and the water ran from there all the way down to the basement. After we shut off the water we called Servicemaster by Simons. They sent a crew over immediately and pinpointed where water was pooled above ceilings on the first floor. They drained the water and left equipment to completely dry all wet / damp areas so mold could not start. They inspired trust and gave great emergency service. Highly recommended! read more

Farrah M.

13 years ago

ServiceMaster Restoration by Simons remediated a foreclosed home that I purchased, that had mold from the ceiling of the first floor down to the concrete of the basement, a result of several burst water pipes over the winter. Literally, every color of the rainbow. By day five of their work, there were no signs (or smells!!) of mold in the house. We now live in the home (with our 4 y.o.) and could never tell that this home had been overcome by mold. Will use again. read more

Synde M.

3 years ago

ServiceMaster restoration by Simons provided exceptional service in response to flooding following a storm and heavy rain. The team was professional, efficient and worked very hard to complete the cleanup and remove the related debris. They took extra care to mitigate mold, and disinfected everything. We are very appreciative of this team. Sam and Nasutsa are amazing and we highly recommend this business. THANK YOU!! read more

John K.

13 years ago

Good company. Took care of the water overflow from our second floor. Not a good feeling to come home from work and find it raining IN your house! Was referred to us from our insurance company. Restoration by Simons did a fantastic job. Our adjuster agreed that the pricing was fair and that the job was done thoroughly. Ask for Andrew or Sam. Will use again. read more

Dane D.

9 years ago

What can I say! We had a terrible "Egg left on Stove" accident by my nanny, my entire house was full of smoke! Sam and his team came in and literally cleaned my house from top to bottom. The detail his crew did was priceless. I hope I never have to use him again, but in the need it do, I would not hesitate. Very professional team he has. read more

ServiceMaster Restoration By Simons - damagerestoration - Updated July 2026

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