I called to ask about some concerning looking areas in my house. Darrell asked me to send pictures…read moreto look at while he was on the phone with me. He was able to suggest to me what he thought I should do, and he said he didn't think I needed mold remediation, and he diagnosed what was going on. It's clear he is very honest because he didn't have to spend that time on the phone with me when he was not going to obtain business. If I ever have concerns about mold in the future, he will be my first call.

Exceptional customer service and the only person who returned my call and gave me actionable…read moreadvice. I had a fantastic experience speaking with the owner of Rapid Response Restoration and I did not even end up being a customer. I had some mold popping up on items of clothing and the owner himself took my call. He gave me great tips and set my mind at ease. Just from this interaction I'll recommend them to anyone.

They just walked out the door, so I won't know how well insulated I am till it gets cold, but I can…read moresay Winn and his crew were great. They kept me updated along the way, let me look at their work and take pictures, and even recommended I not do something, which then knocked 100 off my bill! So it was nice to have some honest guys in the house, as I was working from home. They kept the mess nice and contained and cleaned up well too! Dennis was also great with helping me decide what I needed for the quote when he did the inspection, and was always responsive to my text questions. So far, I say 5/5 -

Green Attic came back and planted sod as I requested. They also paid for the damage on the ceiling…read more Fely and the production manager that came to plant the grass did a great job.

I had a great experience with this Nicolas Roofing and Tuckpointing. They came out quickly to…read morerepair my chimney and stucco, and the entire process was easy and straightforward from start to finish. He was very nice, professional, and honest, and fair. David & his crew was also wonderful. They were friendly, professional, and respectfu. They came in, completed the work efficiently, and cleaned up afterward so there was absolutely no mess left behind.

They did a wonderful job installing a new roof on my home along with some gutter repair. David did…read morea great job explaining what was needed and provided very detailed updates as the job was ongoing. The work was finished very quickly at a reasonable price with high quality.

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

I highly recommend NRG Restore. They were very responsive and came by to remove some mold on my…read moreshower ceiling. And then they came by a few days later for complimentary cleaning of some rust residue from our old shower light trim. The shower is looking great now! They also gave me preventative tips and links to products as well.

Stay far away from this company. Branden came to my door and used what can best be described as…read morescare tactics to try and get me to hire this company. He touched another company's fans and turned them off, which i did not ask him to do and he was not authorized to do, and he refused to turn them back on when I asked him to. I had to ask him twice to leave my home and he wouldn't leave. I asked him to put everything he was suggesting I do in writing, which of course he never did. It's incredibly rude try and take advantage of someone when they are already down on their luck. Stay away from this company.

Our chimney was in bad shape and I tried contacting several companies and Edmar seemed the best so…read morewe went with them. So glad we did! Very pleased with the experience. Everything from the estimate (with Edward) -- scheduling (with Martha) --- and actual repair/rebuild work (Chris and Marcin)--- went very smoothly! I highly recommend Edmar!

I hired this company to redo my concrete steps and wrought iron railings and they nailed it:…read more * The proposal from Peter was much more detailed than the other quotes I received. * The crew led by Art was very efficient. They demolished the steps, poured new ones along with a new walkway, and got a perfect shape. They also replaced my house's unusually deep limestone door sill. * They redid my railings, extending them to match the slightly higher layout and also repainting them so i didn't have to get all-new ones. Very friendly, professional, and a good value overall.

It has been a year since Stefan remodeled our kitchen and built a closet in our foyer. Both…read moreprojects were done at the same time, and he did a great job on both projects. Both projects have been without any issue. The kitchen project consisted of a complete remodel, replacing the hardwood floor and subfloor, installing all new cabinets, building and installing an island with range hood, running water and gas lines as needed, installing backsplash tile, installing granite countertops, installing recessed lighting, and painting. The work was great and he finished within the timeframe he gave us. He also matched the stain for the hardwood floor with the existing hardwood floor. The closet project consisted of framing out a new closet, installing closet doors, framing out and installing cabinets above the closet for additional storage space, and painting. We have an older home, which means that remodeling projects can be complicated by unexpected or unanticipated conditions. But Stefan and his crews did a great job. We were pleased with the results when he finished, and we are still pleased a year later. Great quality, great value, and overall great service.

I hired Alpha House Construction to remodel the house I purchased. Unfortunately, my experience was…read morevery frustrating from start to finish. Stefan was very difficult to work with throughout the project. A large part of the battle was constantly having to argue with him because he acted like it was his home and his decisions mattered more than mine. Mid project my $800 Kohler shower head went missing. Instead of taking responsibility or helping resolve the issue, Stefan tried to blame me for it, and I ended up having to repurchase it myself. Later, when I started having issues with the plumbing work, Stefan sent his plumber out to look at it instead of coming himself. As the general contractor on the job, I expected him to personally come see the issue and take ownership of what was happening rather than passing it off to someone else. Over time, I started experiencing repeated backups, bubbling toilets, and drainage issues. After continuing to deal with these problems, I learned that the a pipe that was installed by Alpha House was back pitched and holding water and waste instead of draining properly. When the plumbing was inspected, standing water and sludge were visible in the line, but I was still told everything was normal and there was no issue by Alpha House. I trusted that advice at the time, but the problems continued. Since then, I have had three different plumbers inspect the line, and all three told me the installation was incorrect. I was told the pipe was improperly pitched and that at least one of the fittings was not installed correctly. I am now stuck paying THOUSANDS to have the piping redone because the original installation was not done properly in the first place. What is most frustrating is not just that the work appears to have been done incorrectly, but that the issue was clearly visible on camera and Stefan still dismissed my issues instead of being addressed. Based on my experience, I would not recommend Alpha House Construction.

We had a great experience with this company. Adam was at our house the same day the water damage…read moreoccurred, got to work almost immediately, was very responsive and communicated well throughout the process. He made sure our house was still functional (e.g. kept our washer and dryer running) during the remediation process and helped us smoothly navigate the process from start to finish. I would recommend!

I hired this company for mold remediation and was very disappointed. The crew on-site was polite…read moreand super nice, but the process did more damage than the work itself. I was never told my built-ins would be completely removed, I only discovered it after the fact. Had I known, I could have arranged for proper removal, but instead they were torn out in a way that left them unsalvageable, costing me thousands to replace. Afterward, the company pointed to the notes fine print rather than acknowledging the lack of communication. If you use them, insist on a clearly explained scope of work. If you rely on professionals to help you navigate confusing home repairs, like myself, these aren't your guys. Update to response: First, I want to be clear that I don't believe Adam or the company ever acted with any intent to mislead me or cause harm. I think this situation came down to a lack of communication that unfortunately left me in a difficult position. About 90% of what Adam said in his response is true, but none of it directly addresses my actual concern. The real issue is whether the company made sure I fully understood the scope of work. Perhaps Adam thought... what idiot would not see it was obvious that the entire built-ins would need to be removed? Hi... it's me, I'm the idiot and truly I had no idea. I thought only a portion of my ceiling would be affected. Given the huge difference between what I understood and what actually happened, I believe the company should have explained this much more clearly. Like many homeowners, I rely on professionals to explain the scope of work in plain terms. I think that's a reasonable expectation. Adam is correct with my quote below but he left out the part where I explained that my issue was solely that I didn't know the built-ins were being removed. This was never clearly communicated to me, nor was I given the opportunity to remove them properly myself. Because of that, I feel my ability to make informed decisions was taken away. I only reached out to Adam directly later, after another contractor told me the closet could have been saved and that the removal was "unnecessarily destructive." Whether that's true or not, I'll never know. because I wasn't given the chance to find out. To clarify, the note about the built-ins wasn't hidden in "fine print," but it was only mentioned once in the "Other Notes" section. It was never discussed verbally, by email, or over the phone, and it wasn't included in the detailed action items. I don't think a single mention buried in a notes section qualifies as meaningful disclosure, especially when no one pointed it out or explained its implications. Perhaps Adam does. Lastly, the other points raised, like the quality of the closet materials, water damage, or insurance support, are not relevant to my concern. My issue has always only been about the lack of clear communication regarding the scope of work. Thank you.