We reached out to Stoyan at ULB-DRY Waterproofing for a second opinion on our water problem in our basement. His expertise found our problem and an easy solution!! We are so grateful for his excellent knowledge!! Thank you!! Dan Z. read more

Despite the good reviews, we had a very bad experience with ULB-DRY Waterproofing from the beginning. The only reason for 2 stars instead of 1 is because Emi (who I was in frequent communication with) was very communicative and helpful, and Omar, who came out for the unnecessary service, was also very kind and knowledgeable. The rest of the experience was terrible. The home we purchased had previous repairs done with ULB, so we reached out to them when we got water in January due to the waterproofing allegedly being under warranty. To start, it took 17 days to receive a call back from Anthony, who was supposed to be contacting us about the leak. I was in frequent communication with Emi, who I will say seemed to be equally as frustrated as I was with the lack of response from Anthony, which I appreciated. When Anthony finally contacted me, he told me not to contact the office anymore, and to only contact him directly. When he came out, it took him a long time to find the cause of our leak. He eventually decided it was due to a crack (that had previously been repaired) and had someone come out in late February to "repair" it. Every time we had significant rain thereafter, we had water in our basement exactly the same as prior to the service. Finally, in July, we had such significant flooding that we needed to rip the carpeting out and dispose of many items. We contacted ULB and, again, it took 10 days and repeated calls for me to receive a call back. We requested someone other than Anthony come out to inspect the property since he had clearly misdiagnosed the problem, and Stoyan came to assess the situation. He came across as hostile and defensive during his visit - he identified the issue was cracks in the masonry on the exterior wall and that was what needed to be repaired. We got those cracks repaired, as was recommended by ULB, and again, the next rain we received tons of water in our basement. At this point, it had been 3 separate visits that were done with ULB telling us what the "problem" was, us repairing those "problems", and water continuing to come into our home without any improvement. We decided we could not trust their diagnostics, at which point we requested a refund. We were told that a refund would not be possible, in part due to the contract being "approved and signed" by us prior to the repairs. We trusted that they correctly diagnosed the problem, which is why we approved the services. Of course if we had the knowledge that this was incorrect, we would not have agreed to an unnecessary service; unfortunately, we are not experts in waterproofing and home leaks, which is why we contracted a service to do so in the first place. At the end of the day we spent money on a clearly unnecessary service, we were told multiple times what the "issue" was and repaired those "issues" as recommended by ULB with no change in leaking, and we will not be receiving a refund due to agreeing to the services they told us were necessary despite no changes in water damages. read more

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Vince and the team were great. The technicians who handled the repairs were very informative--they showed me all the issues and went above and beyond to make sure my water leak was fully resolved. The pricing was also very fair. Emi, thank you for making the payment process so easy. I really appreciate the excellent service. read more

Had a basement foundation crack. I dealt with Anthony (sales) & Omar did the work. Both were efficient & professional. Work was scheduled & done quickly. Their 5 reviews are correct! read more

I used ULB Dry Waterproofing for 2 projects. One was to update a sump pump. They made the hole deeper and wider and installed a new pump with battery backup. This summer I had them install drain tile as I was still having a few water issues and are remodeling and wanted to make sure we could use this as living space without any leakage issues. From being to end the crew was excellent. They did a great job and cleaned up leaving my stairwell cleaner than it was before they started. They were there all day but got the job done. Very satisfied! read more

I used ULB-Dry on a recommendation from a coworker. They exceeded my expectations. They were very respectful, informative and honest. The price was reasonable as well. Highly recommend read more

ULB-DRY Waterproofing - Removed drywall in basement and repaired leaking cracks. - Waterproofing Near Me - Villa Park, Illinois

I'd like to thank ULB Plumbing (Stoyan) for their huge help in helping resolve a sewer backup at our home in Nile's. Stoyan provided quick and compassionate service in repairing a broken sewer pipe out side the house and also providing advice as to what needed to be done and who to call. He was a huge help! read more

The ULB team fixed three different basement leak issues in a new home we bought. They were more competitive than Permaseal or US waterproofing and did a great job each time. Basement has been dry ever since. Highly recommend. read more

Though we ultimately went with another contractor (timing is everything), ULB was the one to beat. Very thorough when examining our foundation issue. We knew we had one crack. They found three others. Would recommend them. read more

I hired ULB-Dry Waterproofing out of Villa Park to repair some cracks in my house's foundation. Boy, am I glad I did! The three men, Margarito, Deivy and John, worked so hard and did a great job. They found more cracks, fixed those as well as installing a window well drain. My basement is as dry as a bone!! Great company to work with and great prices too! read more

I have been a homeowner for over 40 years, so I have dealt with a lot of contractors and ULB was the absolute worst experience I have ever had. I used Angi's list to replace my egress basement windows. Vince, the ULB sales representative came out to give me an estimate. I also had 2 other companies and decided to go with ULB. I ordered sliding, pull out windows and outdoor trim, just like the ones that were already there. They came out on 6/19 to install the new "custom" windows. It was 95 that day and we were in the middle of a drought. They laid the old windows and metal frames on the grass for 5 hours, which burned my lawn. They did offer to pay for the damage. I went to see the new windows after they completed their work and saw they put in the wrong window. It was not a sliding window and the only way to open the window was to remove it from the frame and there was no trim. When I shared this with the installer, he told me he didn't do trim and kept repeating "but they open". I found him very rude and condescending. Vince was contacted and told me he would order the replacement windows the following day (6/20). A few days later Vince sent me an email telling me he would like to come over and bring a window so I can see what it looks like. He shows up without the window, stating it didn't fit in his vehicle. (31" x 37") He remeasured for the windows. I sent him an email that day asking for a picture of the window, no response. I sent another email, it took a week to get a picture. I was told it would take 3 - 4 weeks for the second set of windows to come in. I waited over 5 weeks to check on the status of the windows, no response, 6 weeks again no response. It wasn't until almost 3 months later that the windows were in and I was contacted. On 9/26, different installers came out. I asked if they were also going to put the trim in too, they knew nothing about the trim. They called the office and were told that someone would come out the next day for the trim. When they completed their work and went to check out the windows. They were too small. There was an inch of foam on the top, bottom and sides of the window and again the wrong windows. Only one side of the window would slide the other was stationary. They were not egress windows and would not pass code. I was told that someone from the company would get in touch with me later that day, or the next. I contacted Vince immediately and he responded hours later writing "I am almost sure both parts pop out". After two weeks of not hearing from anyone, I wrote an email to Vince and the company giving them one last chance to get back to me before I file a complaint with the BBB. They wanted me to give them one more chance to put in another set of windows. At this point, I did not trust them and felt that everyone I worked with was incompetent. They kept calling their work an "inconvenience" instead of owning up to their unprofessional work. I did file a complaint with the BBB and then was able to only pay for the other work that they did. The owner took off $200 for that bill. I did hire another company. When he took out the windows, he stated, the only thing holding the windows in place was the expanding foam. I now have new sliding egress windows securely installed with trim at 1/3 the cost that ULB. read more

100% recommend. I called and they came within the hour quoted me 1/4 of what us waterproofing quoted and did it within a couple days. Seriously thank you guys so much!!! read more

Stoyan is a model of what you should get from a firm like this. I had dampness on the floor of my basement and within 10 seconds he knew it was not some sort of intrusion from the outside. He first thought it was a plumbing issue, but then after seeing where our HVAC is located isolated that the problem was a leaking humidifier. Didn't charge me a cent. Was just happy to help and refer me to someone who could help. Integrity is tough to find sometimes. ULB has it. read more

I gave over a $4000 to Reliable Basements for waterproofing. After paying the deposit they changed the scope of the work and the price. At that point we asked for our deposit back. They wanted to negotiate. At that time I was going through treatment for breast cancer- which they knew. After I felt better I contacted them multiple times and left many messages with the woman answering calls. They never returned a single call. Next thing you know they merged with ULB Dry and said they are not honoring any of the previous work orders or warranties, even though it's all the same people. They're a bunch of con artists. I'm sure their positive reviews are fake. Don't throw your money away on hustlers. read more

I am reviewing them based on my experience with their quoting process. They were responsive and informative. One thing I like is they weren't pushy at all. Their estimate for a full drain tile system was very competitive more than two other places I had quoted. We have not moved forward yet with the work but would reach out to this company in the future. read more

I highly recommend Acorn they did a fantastic job on the tuck pointing I needed on my house I was amazed how they matched the brick's that was broken I did not think the match would be that perfect, Chester was great!!! he told me exactly what I needed, he did not try and talk me into more work that I did not need the price he gave me was great!!!!! I thought it would be more, all I can say is call Chester at Acorn for all your concrete needs, you will not be disappointed. Phyllis Scales read more

I can not say enough good things about this company. Stoyan is amazing. He is responsive, reliable, takes great pride in his work and does an amazing job. If you have any water issues I urge you to call them. You won't be sorry. On behalf of my family, thank you for addressing our issues. read more

Full disclosure: I have not actually done business with ULB-DRY. But that's the reason they are getting 5 stars. I called after heavy leaking int he basement completely ready to fork over a boat load of money to fix the problem. I had initially called US Waterproofing and they quickly offered me a $4k plus repair, followed with lots of aggressive sales tactics. With ULB-DRY, I got quality customer service that was honest and never pushy. The consultant was completely straight with me and discouraged me from getting a repair done until I could isolate the problem myself. I had him out twice and he insisted that I did not need to do a big job until I was able to find where the water was coming from. He told me exactly what to do cheaply and left me on my way. No aggressive follow ups or anything. Just honest consulting and giving me an opportunity to figure out the problem before I spend thousands of dollars. Even though I have not actually spent money on service from ULB-DRY, I can confidently say they are straight shooters that will try their best to get you the exact service you need and nothing more. read more

had some building drainage issues going on, called 2 other companies that gave 20k and 30k estimates for French drain installation. ULB came out and inspected around the property and discovered my issue was due to a broken drain tile from the roof, fixed the issue for much cheaper and I haven't had a problem since. I definitely recommend them and plan on using them for future projects read more

From the scheduler to Stoyan (who came for estimate) to Zee (who did the sealing of 2 small cracks) - professional, reasonable, courteous, and timely. Kept the work area very clean and cleared up all debris too! Company exemplifies the hardworking immigrant communties that keep the US going!! Highly recommended!! read more

Was having issues with one of my window wells. The price quoted was fair to fix the issue. They were at the house within a week and fixed the problem. We've had a number of rains since then with no water in the basement. Highly recommended! read more

I don't usually review businesses besides restaurants but I'm so happy with this company I'd like to help them find more customers. They have replaced a couple of sumps for me and done some exterior drain work. Always on time, pleasant workers, good products and a fair price. Highly recommend this company! read more

We wanted to get someone to take a look at cracking around our exterior area that we were worried would lead to leaking. As it turns out our particular issue isn't something they would do but I got solid advice from Ray who did the evaluation which will save us a lot of money. I felt bad that he came out for no reason but he couldn't have been kinder about it. If we do have any interior issues at any point I would go to them first. They didn't try to sell us on services we didn't need. read more

I had a leak in my basement that no one seemed to know how to fix. Peter from ULB came out and figured it out right a way. His quote was fair and he fixed my water issue quickly. I would use ULB again. read more

Stoyan and his team at ULB water proofing were fantastic. They provided an in person consultation with a detailed quote and answered all of our questions before we we forward. The day of the project, the team came on time, got the job done early, and cleaned up afterwards without leaving a mess. We had a few inquiries after the project and Stoyan did a great job jumping on the phone and answering our questions. Great work and fantastic customer service by Stoyan and ULB waterproofing. read more

Gave me a written quote day after I called. Service was quality work with warranty. Would definitely recommend ULB-Dry Waterproofing.

I just bought a house in Glenview. I was looking for a company that could install a drainage solution to one side of my house. The grade runs towards the north side of the house causing excess water runoff and potential seepage into the basement. I did my research and found ULB-DRY Waterproofing. I have to say that the entire process was absolutely flawless. Their estimator came out to assess the situation and provide solutions. They had to come out a second time to perform a site survey to make sure their solution would work properly (making sure there was enough pitch from the front of the property to the back to drain the water). Once everything was assessed we scheduled a day for their crew to come out to perform the work (installing a french drain to move excess water build up away from the side of the house). They also connected one of my gutter downspouts to the pipe to drain that water away also. The crew was very professional, hard working, and technically sound. Not many companies have all these attributes. They really knew what they were doing. This company is awesome. I'm so glad I found them!! read more

I have used ULB for several projects now. From replacing sump pumps to installing entire drain tile system. Each time the jobs are completed on time and the job site was cleaned up. These guys work very hard and I would highly recommend them over anyone else. read more

We had a small leak in our basement and needed our sump pump hose drainage replace. The price was very reasonable and they did a great job! I highly recommend this company! read more

HONEST and Great Service. Originally came out and gave me a range for my Water leakage problem and asked that I take pictures of where exactly the water was coming from vs...Over There on that wall. After the last thaw and Rains I got a picture of Where exactly water was coming from. They came out within a couple of days to do the Repair for a total bill of $560.00. That was Extremely Reasonable for all the time spent repairing and filling where the leak was. I felt blessed to not have Stoyan try to upsell me at a time when I've got lots of other bills to cover. THANK YOU ULB!!!! read more

Needed a new sump pump and this company was much cheaper than hiring a plumber. It was a small job but they were responsive and did the job quickly. I would use them again read more

I had called this company to get an estimate on a drain tile system to put in my basement. Stoyan came out and did an assessment next day. He was professional and we ended up getting job done. He and his crew were professional clean & hard working. We had an issue with a pipe that had been broken under our concrete floor. Stoyan had a plumber out next day to get the problem resolved. They were great to work with And i highly recommend! Job was done to perfection read more

I had a great experience with ULB-DRY Waterproofing. We had water in our crawlspace. Stoyan came out to do an estimate and immediately diagnosed the problem as sewer-related, not caused by rainwater seepage like we thought. He promptly referred us to a plumber who fixed our issue the very next day. Stoyan was professional, honest, helpful, and very knowledgeable. I had another well-respected waterproofing company scheduled that came for an estimate later in the day, and they completely missed the diagnosis, saying the problem was rainwater seepage and we just needed a sump pump. I am very grateful for this company's expertise or I would have headed in the completely wrong direction. I would highly recommend this company and Stoyan in particular. read more

Impressed by this company's responsiveness and efficiency. I called for a quote and was offered a same day at home consultation. We received an immediate estimate from a very knowledgable employee and once we accepted our job was scheduled for the next week. We had all of our downspouts buried and reworked the sump pump plumbing - in 1 day. The job site was clean when they left like they were never there - the workers even took off their muddy boots to do work in our unfinished basement. I would absolutely recommend this company for any waterproofing needs. read more

Stoyan and his crew are amazing. They are knowledgeable and reasonable. Do exactly what the state and back up the work. I have used them several times and each time was fantastic. Would highly recommend them! read more

I had additional work done to install interior drain tile for four window wells. Breaking up the existing concrete and installing the new pipe is a large job and I thought it'd take several days. The crew that worked on this project was able to complete the entire job in one day. When they were done, they cleaned up all the debris and left the basement looking better than before. read more

We hired Stoyan and his team to do a big interior drain tile system on a tight schedule. They were super professional, efficient, and did a great job. Had to put some thought into the sump output, and they had a smart solution for our tricky setup (deck in the way, other drainage...). I strongly recommend this company. After some pretty harsh storms last week, our basement is bone dry. Yay!! read more

Great and honest service! Stoyan and his crew have completely updated all of my sump pumps and backup sump pumps in the basement for a reasonable price. Stoyan is very friendly and will accommodate the need of the customer. He is prompt with his service and does not pressure the customer. Stoyan went out of his way to call my home warranty company and help file the claim for my sump pump which helped me get a lot of the money reimbursed back for the job. In addition, Stoyan allowed for me to purchase my own backup Sump pump separate from his labor fee from Home Depot since I get a discount from Home Depot. This saved me a lot of money. Stoyan also gave a good recommendation of a good sump pump to purchase from Home Depot. Stoyan also went out of his way as a courtesy to check one of my spigots that was not working and fixed it. Great honest and friendly service with no pressure. He has my business for life. read more

We've hired ULB-DRY on multiple occasions. Most of the jobs, there were no problems. The reason I'm writing the review is that I want to say that we had a problem on one job and the vendor fully stood behind their work and fully addressed the issues. read more

Sewer pipe sheared off from house. Needed it fixed well and quickly. ULB-Dry gave us an estimate, explained the whole process, checked into whether a village permit was needed, scheduled on a Saturday as it was an emergency for us to get it fixed, and then did the work. They did a really good job. They left the area cleaned up and provided pictures of the work. They stayed on budget and within their estimate. The office secretary is very helpful also. Don't hesitate to call ULB-Dry Waterproofing for sewer repairs. read more