Excellent waxing service and impeccable customer service. Purchased thru Groupon but so glad I did. Looking forward to a lasting relationship! Thank you for EVERYTHING! God will definitely bless you read more

GREAT SERVICE! Great Vibe & the workers are very friendly!! highly recommend this to a family & a friend!

Horrible service. I had booked an appointment for 4:40, but Nilou wanted me to come earlier. I was able to because it seemed she would have canceled my appointment if I wasn't available, which was very unprofessional. When I got there, she was rushing and didn't give me the full service that I had seen in reviews here because she had to "get to a protest." Thus, she didn't clean the area before or after, and everything seemed very unsanitary. Instead of cleaning the wax left on me after, she had me use oil on myself that ended up ruining my clothing because she didn't give me anything to clean it off with. I had requested a bikini wax, not a brazilian, which I emphasized to her, saying I had a low pain tolerance. It was incredibly painful and Nilou did nothing to make it less painful (by maybe putting pressure on the skin after or numbing the area - she did neither if these things) or slow down at all (because she was clearly rushing!). Instead of sticking to a bikini wax, she waxed more than I wanted, and I was unaware of how far she was going. It was so painful that I had her stop, and then realized it was uneven, but I didn't want her to go further. Thus, the entire process was unsanitary, extremely painful, reckless, and left me extremely unhappy. She also overcharged me, but I felt so uncomfortable that I left as fast as possible. Do not go here. I should have listened to the bad reviews - they're accurate! read more

Nilou is the owner and waxer so all of the services are with her. I like coming here for Brazilians because: 1) Nilou is quick and efficient - is clearly not new to the profession 2) she has packages you can buy for lower rates 3) she is easy to book with - late hours and weekends One thing to note is - the location is incorrect on yelp! Look her up online - she is located in Georgetown now. read more

AMAZING!! I have been getting Brazilian waxes for 5 years, and this was by far the best, most painless one I've ever gotten. Nilou is attentive, caring, and patient. You can tell she genuinely cares about each and every one of her clients, and makes them feel calm and comfortable. She made sure it was exactly what I wanted, and she kept the conversation going the whole time to keep me distracted (although I really do mean it when I say it was quick and painless). I bought the two Brazilian waxes from Groupon, but it's safe to say I will be returning. Ladies - if you are in DC, Nilou is the way to go. You won't regret it. FYI - DC Pro Waxing is located in the Last Tangle Salon, if you are lost! read more

My experience was great! She was so knowledgeable about skin, which is important to me. I was taken back promptly after completing a form given to me by the receptionist. The waxing studio is located within the Tangle hair salon in a room separate from everyone. She explained the process and we had a great conversation during the waxing. She even had enough time to thread my face (yes I can be quite hairy lol). I have already scheduled my next appt. She gave me great recommendations on what I could get to prevent ingrown hairs after waxing. The process was quick and almost painless! read more

I went here for my first Brazilian and it was a really good experience. Nilou was really great and very experienced. The different types of waxes are explained to you so you could give a preference once you tried all of them. She also gives discounts to students! I'd highly recommend it. read more

Nilou is great! I get all of my waxing done here, you can tell she really cares about her clients and she always goes above and beyond! She also gives a 10% discount for GW students! Definitely recommend her for all your waxing needs! read more

I Have been coming here for almost 3 years. She is amazing and always works super fast. I appreciate the fact that her wax is great for sensitive skin and she use great products to help with irritation. I recommend her to all my friends and clients from DC to LA. read more

I am actually shocked to read others have such great experiences with this woman Nilou. Good for them because I wish I had the same. This lady is a train wreck. She advertises DC PRO waxing with her personal cell phone number on google and barely answers it. I came in for her work twice (twice late) she's quick and can do a good Brazilian but she's needs a serious attitude adjustment along with a good class on business management. She has made me feel uncomfortable, talked to me in a frustrated manner both times I saw her and was flat out rude the last time and this why I will no longer be letting her do my waxes. I made it clear I wanted someone consistent and was a good client, she lost out because she does not know how to speak to people. Do your research before you book even if it's a cheap group on advertisement. read more

It was my first time getting waxing services, and Nilou was terrific at being fast and distracting me the whole time. Great at her job.

She was very nice and efficient, it took significantly less time than my previous waxing salon which was nice. She did not double dip and I didnt have any breakouts after. Would recommend and will schedule again in the future. She offers specials for customers and will work with you if needed. read more

This was the fastest cleanest wax I've had in DC. Nilou was great and made sure everything was exactly how I wanted it. Will be back, thank you! read more

BOMB! Super quick Brazilian. Nilou is so friendly and really cares about the outcome of your wax even recommending products to use and advice on what not to do when it comes to shaving. Coming back in three weeks. Highly recommend! read more

This is located in the basement of a hair salon. Nilou was very professional and quick, and with a Groupon the pricing was very reasonable. The room is a little hot but it was over with quickly. read more

Wonderful experience - very quick, relatively painless (in comparison to most waxes) and great conversation. 100% recommend!

After have only been to EWC I was told to try chocolate waxing and I'll never look back. The most painless Brazilian I've ever gotten and she even used numbing spray. Nilou is also very sweet. Highly recommend!! read more

I've been going to Nilou for a few months, and hands down, her waxes are the fastest and least painful I have ever had. Prices are very reasonable. Highly recommend. read more

Absolutely love the waxing job with Nilou!! Her job is always clean and precise. She makes you feel so comfortable and happy with her smile and friendliness. The salon has top notch service with coffee, tea, water, and refreshments. I highly recommend this salon as I am a client to the great Jeff as well! read more

GREAT experience! She was SUPER thorough but got it done super quick. I was in and out in 10 minutes with great results. She was super sweet and even had the cutest flushable wipes! read more

This was the most fun wax experience I've ever had! The wax is painless and quick, and it's a great environment. I recommend coming at happy hour. Nikki is awesome and offers a discount to student too! read more

Fast, painless, clean. Over in 5 minutes. (She may be rushing but why do you want this to take any longer?) You can book online and she offers you "frequent buyer" deals so I'll be back. read more

Nilou is the BEST Waxer I've ever been too, and I've tried many. She's quick and gets all the hair. A true perfectionist, and this is why I keep coming back. I get brazilian waxes and they are never fun. But, it's less painful when you have a great esthetician . Thanks Nilou! read more

I've been to a lot of places in DC and Nilou is by far the best! She takes really good care of you and is so easy to talk to. I recommend her to everyone I know because she is so good at her job. read more

A few weeks back I came here to get a Brazilian wax. It was an amazing experience. Nilou was super accommodating and a very experienced esthetician! She made sure I was comfortable and gave me tips on after care. The best part is, she had me in and out in no time. I will definitely be going back soon! read more

She is great I've now been twice and both times she's quick but also pays attention to you. Great wax for a great price!

Nilou does an excellent Brazilian. She is unbelievably quick and it is one of the most painless waxes I've ever had. She is one of the best, and I recommend her to everyone! read more

I started coming here because it was on Groupon. The first time I came it was great, Nilou was fast and courteous. The last four times I have come here have been terrible. Ive been here 5 times and every time she asks me if this is my first time with her. She is extremely aggressive and it always feels like she's yanking my hair out. I've been getting Brazilian waxes for over 10 years and never have i been treated so harshly. One time she scheduled me to come at noon on a week day. It's extremely difficult for me to leave work for lunch longer than 30 min. I waited for 15 minutes when another young woman walked in and said she was checking in for the same service at the same time as my apt. We both texted Nilou who said she was in massive traffic (?) I ended up having to leave bc it took her too long to arrive. This last time I went she was extremely cold and rude and more rough than usual. She wouldn't moisturize my skin or provide any comfort for my skin after the wax. Bikini waxes are a vulnerable situation to be in, please don't make it worse by being rude, cold, and aggressive. read more

Nilou is very kind and genuine. I haven't done much waxing in DC but I found her through reviews and I'm so glad I did. Now I have someone I can go to here! She provides the best service possible and she truly is quick and keeps it pain free. Highly recommend! I found it helpful that reviews noted her business is within the hair salon. read more

Nilou is amazing! She is an artist with the eyebrows, I don't trust anyone else. I get Brazilians from her as well and the process is as pain free and quick as it can be. You won't regret going to Nilou. read more

I went in for my first appointment and was immediately informed that I have been getting the wrong treatment done for the past couple months. Then, I was told I would have a free touch-up within 5 days of my first appointment. Every time I tried to come in Nilou would say okay and then call me and say she was actually unavailable. Her tone on the phone expressed frustration, but she was the one cancelling. Safe to say I will never be attending DC Pro Waxing again. I felt uncomfortable, annoyed and unable to communicate for my next appointment. read more

I'm very picky when it comes to getting my eyebrows done, but Nilou did an absolutely phenomenal job. There's nobody else in the city I'd rather go to, so she will be my go-to from now on. read more

I purchased the Groupon deal for 2 Brazilian treatments. Nilou is very professional, knowledgeable, honest, and friendly. I've already booked my next appointment and plan on continuing to see her! The first time was definitely painful (not more than other experiences), but that was my fault as I had waited way too much time after my last treatment months ago elsewhere. My second time was very quick, and only a little painful. I definitely recommend seeing Nilou if you're in DC! read more

Nilou is amazing! I came to her several months ago for my first Brazilian and will never go to anyone else for hair removal. She is always so thorough and attentive, and also has a calming manner and gentle touch with waxing! She also does a great job on facial waxing. She's always taken great care of me and I couldn't recommend anyone else more!! read more

This was my WORST Brazilian wax ever. She was very fast and didn't practice standard techniques that limit the amount of pain. It seemed she was rushing. She didn't show me afterwards with a mirror but instead threw on some powder and rushed me out. Afterwards it was burning and when I got home I realized that some of my skin had been taken off and I was bleeding. I have been getting Brazilian waxes for 2 years by many different estheticians but I've NEVER experienced this. The location was hard to find and there are no directions on the website or even on the booking confirmation email that tells you the actual location of the place. It is actually in the basement of a building in one tiny room of a salon (about the size of a walk-in closet) I did not mind this but wish it was indicated upon booking so I could've gotten there in a timely manner. I really wouldn't recommend especially if it's your first time. I bought through Groupon and when booking saw she was pretty booked up and busy. Maybe this has to do with the horrible service I received but either way is unacceptable. I was really looking forward to the appointment considering that she had such great reviews but did not have a good experience. I would hope that others continue to have more positive experiences. read more