EXTREMELY DISSATISFIED…read more... I purchased a Groupon for a waxing and booked my appointment online and even got a confirmation email. On my way to my appointment today, I was 5 minutes away-and 15 minutes early- when my phone went off-I received an email that my appointment had been cancelled. Knowing I did not cancel this very anticipated and MUCH needed experience...I called the phone number provided, since there was no explanation for the cancellation. After trying 3 times-with no answer, I arrived at the salon, walked down the hall to the suite and knocked, no answer, so I called, again-still no answer. I had to stop two other ladies (from other suites) and ask them if they had any clue as to why there's no answer and where "Nikia" was-they were just as baffled as I was. Upon their advice, I found another salon that I was VERY pleased with instead.

I've been seeing Nikia for several months now and I found here her on groupon and looked at some of…read morethe reviews here before giving her a try. Great customer service and just an overall great experience with her when I come for my waxing. A little more expensive than what I was paying while living in Michigan, but the great service makes the cost not too bad! I would recommend Nikia to anyone in there area! I don't know if there is anyone in the area that could do it better!!

I've been Beatrice's client for almost a year, and I highly recommend her! She is a skilled…read moreprofessional and takes care to do a good job every time, and she is a delightful person. Her space is always very clean and she takes care to always be hygienic. If you're looking for someone for your waxing needs, book an appointment with Bea Beautified!

G is amazing. She is very professional and knows her stuff well…read more I tried two chemical peel and loved it so far. Just bought a package for microdermabrasion. You would not regret coming to see her. You'll feel and see it in your skin. I always find myself looking forward to seeing her. Her schedule is pack all the time, so book appts on her website to see her availability. "Appreciate good people. They are hard to come by"

I visited G's Ageless Skin Center for a 3-pack microdermabrasion + oxygen facial…read more Background: I am a GROUPON customer. Last Saturday, I showed up for what I thought was my appointment. I was so embarrassed when I looked down at my phone and realized I showed up on the wrong day! I had the right date in my phone, but the wrong date in my head:) Still, G was so kind to go above and beyond to manually schedule me for another appointment that would work best for my schedule going forward. At no point did she make me feel uncomfortable to speak to me in a demeaning tone. Instead, she laughed it off and said, "no problem! Let's see when I get you in!" Here is the real humbling part.... G scheduled me for a 8 am appointment on Saturday because that is what worked best for ME. This is OUTSIDE of regular business hours. Who does that?! A true professional, one who is passionate about her business and client's needs. I even received a courtesy reminder the day before. Feedback specific to G, the owner: G is a thorough professional with a passion for skin care. She is kind, honest, and laid back. She took the time to understand my skin and explain what she was doing. Additionally, she is a great conversationalist, one who goes above and beyond to make sure her client (GROUPON CLIENT) is comfortable. Feedback on skin/service: My skin feels amazing and I can already see the difference. It feels smoother and softer to the touch. It is important to point out that I actually purchased my groupon because of my friend's glowing face. More specifically, I noticed that my friend's skin was brighter, more youthful, and literally glowing... She referred me to G's skincare center and assured me that I would not be dissapointed. I decided to go the Groupon route since I wanted to "try it out" before really becoming a vested client. After just this one visit, I have no doubt that I will be returning for monthly visits. I would highly recommend G's Ageless Skin Center to anyone looking for a truly remarkable experience. That's really what it is! Not just a facial...but an experience that leaves you feeling relaxed, pampered, and of course- glowing:) I can't wait to go back!

Synai is a miracle worker. I just left after getting my lashes done for the first time and I might…read morebe hooked. As soon as my husband picked me up after my appointment he told me I look like a supermodel. So uh, YEAH. I'm hooked haha. On top of the fact that's she's the best Brazilian waxer ever (no pain, fast and efficient) and a eyebrow wiz, she's one stop shop for me now. I highly recommend her and all of the services she offers. You won't be disappointed!

Such great service this is now my place! Highly recommended - she takes her time and makes sure to…read moreget everything just right! You don't feel rushed you feel like you've known her for years! She also had some awesome specials that I definitely will be taking advantage of upon my next visit thank you so much!

I was searching for someone to wax my eyebrows and I ran across this business! I am so glad that I…read moredid. The studio is very cute, I love the aesthetics and it smells good, that's a plus! Ciara is very personable and welcoming! She asked me how I preferred my eyebrows and did I good job. I will definitely return for other service. There is a loyalty program where you get 50% off you 6th wax so check her out!

Ciara is lovely and dependable. She will go out of her way to make sure she provides a great…read moreservice and ensures comfortability. For about 2-3 years I've been going to Ciara for Brazilian waxes. Her wax room is small, cute, and private. Lastly, she is professional and quick. Definitely give this place a try if you're looking for a new wax girly!

I can't say enough about Emilie and E Skin Forte. I have struggled with hormonal acne well into my…read more30's and had pretty much resigned myself to the seemingly never ending cycle of embarrassing breakouts on a monthly basis. I heard of E Skin Forte from a family member and was skeptical since I had seen numerous aestheticians in the past with no success. But I am so glad I gave her a try. I enrolled in the Acne Bootcamp program and it does take some discipline to follow the skincare routine daily but my skin has never looked better and best of all - no more acne!!! I am finally free. YOU HAVE TO TRY IT. Really worth the cost and time. Thank you Emilie! She also has a number of other skincare programs for aging, oncology, relaxation, hair removal, etc. She is incredibly knowledgeable about skin and skincare. On top of that she's so friendly and cheerful like a ray of sunshine. I look forward to all my appointments with her.

Was really looking forward to my facial based on all the glowing reviews but unfortunately I was…read morenot able to experience as no one was there when I showed up for my appointment. I was looking for a place that used Face Reality products as they have worked well for me in the past. I made my appointment through the online booking platform which was super easy and straight forward. I got a confirmation and reminder emails and texts. The day of, the place was hard to find as it is part of this big complex and there are two suites labeled "250." I went to the first suite 250 and it was under construction. I tried to call to confirm the location...no answer. When I finally found the right suite it was dark and no one was there. I sent an email and called but have still not gotten any response. I have gotten facials and waxings from many business which are self-run but still good about texting/communicating with customers. I drove over an hour for this appointment so I am very disappointed.

Had an excellent first experience at Gina's! First, know that I trust exactly three shops to touch…read moremy brows, and Ginas has made this elite list! I walked in without an appointment around noon during the week. I had to wait a little while because there was another person being serviced. When I was seated, it took no more than 10 minutes to for my eyebrows the be completed to perfection! The threader checked in with me throughout the process to make sure I was satisfied with the service being done. She was friendly and professional! The price is reasonable and the service is amazing. I signed up for the rewards program and will be back!

DO NOT come here if you care about the health of your brows. I paid $135 for a brow threading,…read moretint, and lamination package on Wednesday, May 20 at 11:15 AM. It is now May 27 -- one week later and my brows are sparse, damaged, and actively falling out. I am including before and after photos. In the before photos you can see my natural brows. Thick, full, and well-defined from the head all the way through the tail. In the after photos you can see the tail of both brows is now sparse and fragmented, with hairs visibly scattered and damaged. This is not fading. This is structural damage. Here is what happened: When I arrived I was immediately handed a consent form and pressured to sign it on the spot with no advance notice. When I took out my phone to photograph the form (so I could reference the aftercare instructions I was agreeing to follow) I was told I was not allowed to take pictures. I have never had a service provider refuse to let me document a form I'm being asked to sign. Before the lamination, she threaded my brows so aggressively that I was visibly shocked. I have had brow laminations many times. Every other technician I've been to takes off as little hair as possible before a lamination because the entire point is to create a full, fluffy result. When I asked her directly what look we were going for, she dismissed my concern and said they would be fluffy once she was finished. They were not. During the chemical processing (a timed procedure where monitoring is critical) she left me to perform threading on two walk-in customers. This is almost certainly why my brows were over-processed. This has never happened to me before at other establishments. When I asked for aftercare instructions before leaving, she pointed me at a poster on the wall for Elleebana Lash Lift maintenance. That is a lash lift aftercare card, a completely different service. I was never given written brow lamination aftercare, just a quick verbal "no fluids or oils for 48 hours". I followed the 48 hour rule to a tee. I take the process very seriously because, of course, I don't want to waste my money. Results: my brow tint was completely gone by day 4. Brow tint should last 4-6 weeks. One week out, my brows are dry, brittle, and falling out every time I brush them. Hair loss is not a listed risk in their consent form. This is not a normal outcome. This is what happens when a chemical treatment is over-processed and left unmonitored. I have the consent form documented (I took a picture before she tried to tell me I couldn't, Thank GOD I did!!). I am pursuing a full refund and will be filing a complaint with the Maryland State Board of Cosmetologists. Do not risk your brows here.

It's always daunting going somewhere new to get a facial, but the minute I walked in to Personal…read moreEsthetics, I felt a sense of calm. I received a warm welcome and was introduced to the Aesthetician that would be doing my facial. Overall the service was great - there was soothing/calming wave sounds playing in the room, and Jeanie (the Aesthetician) did a great job at mapping my skin and talking through what she could see from my skin. The service itself was great, left my skin feeling refreshed and also I got great tips on what to continue doing as well as introduce into my skincare routine. Nothing better than getting a relaxing facial, leaving with better skin and also knowing what to do more and less of to maintain and improve skincare. I look forward to going back and getting more services done.

So Rose was great but I never really felt like I had results from the facial…read more Usually after a facial I'll feel glowy or something but nothing ever came. I paid extra for extractions on my chest. She told me they would get worse before they got better but they never got better. I just ended up with worse acne on my chest. ‍ I guess the products here are just not for me. Doesn't mean it won't be for you.