Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

Extremely disappointed with Southwest HVAC…read more I called Southwest HVAC in April to have my AC serviced before summer because I have a newborn at home and wanted to make sure our system was reliable before the hot weather hit. I specifically took the initiative to have the unit maintained ahead of time because keeping my family comfortable and safe was a priority. During that visit, Southwest HVAC charged me $1,000 for a capacitor and a hard-start kit. I thought the price was extremely high, but I agreed to pay it because I trusted that I was paying for professional service and, more importantly, peace of mind that my AC would be ready for the summer. Fast-forward ONLY FIVE MONTHS and my AC won't even turn on. Naturally, I called Southwest HVAC expecting them to stand behind the work they had performed just five months earlier. Instead, I was told I would have to pay another $100 diagnostic fee just for them to come out and look at the system. That's what I find completely unacceptable. You charged me $1,000 to service and repair my AC, and less than five months later the system isn't even turning on--and your response is essentially, "Pay us another $100 and we'll take a look." If you are going to charge customers premium prices for HVAC work, I expect a reasonable level of accountability when the equipment fails shortly after you serviced it. I shouldn't have to pay another fee simply to find out whether the work I already paid you $1,000 for was done properly or whether the components you installed have failed. The timing is especially frustrating because I specifically had this work done BEFORE summer precisely so I wouldn't end up in this situation. I have a newborn in the house, and now I'm dealing with a non-functioning AC in the middle of summer after paying this company $1,000 for service only five months ago. $1,000 in April. AC completely dead in September. Another $100 just to get someone to diagnose it. That is not what I consider good customer service, and it certainly isn't what I expected when I paid Southwest HVAC to service my system. I would strongly recommend getting a second opinion and comparing prices before giving this company your business. Based on my experience, I am extremely dissatisfied with both the service and the way they handled the situation afterward.

I really appreciate the service we received on our HVAC maintenance. The technicians were very kind…read moreand respectful to our home. They were attentive to detail and ensured our system was in good shape for the upcoming winter. Our HVAC unit is nice and clean outside. Our filter in our home was kindly replaced. We received a couple pointers for the efficiency of the system. Overall, I felt reassured and not concerned whatsoever for "money grabs" that many other company's reach for. This company is honest and trustworthy. Would recommend!

Best service and quality! They installed new AC unit and ducting in my home that never had prior…read morecentral air. They did such a good job and priced very fair! They were very patient and professional and taught me all my options and different prices on tiers. Highly recommend this company for your central air

From the very beginning, this company was incredibly responsive and easy to work with. I started a…read moreproject through Yelp, and through the messages in the app, Andrea C. was able to help get us scheduled for a same-day appointment--which we truly appreciated, especially in 90+° weather! I'm sure they had many other clients dealing with similar HVAC issues, so it was such a relief not to have to suffer through the heat all day. Andrea was always quick to respond, easy to communicate with, and made the scheduling process seamless. They were also able to provide a diagnostic quote upfront, while many other companies would not give any estimate until they came out and saw the issue. I really appreciated that transparency. Even better, the diagnostic fee was applied toward the repair that was needed, which was another huge plus! Shortly before arrival, we received a text letting us know Marcelo was en route, including his photo, followed by a direct phone call with an estimated arrival time. Lemme start off by saying Marcelo was such an amazing technician! So now let's get into the meat our of experience. We were having an issue with our AC not blowing cold air, and after some quick troubleshooting, he already had a pretty good idea of what the problem was. Of course, he then followed up with his handy-dandy tools to confirm his suspicions! What really took the experience from good to exceptional was how helpful and thorough Marcelo was throughout the visit. While working, he shared lots of great tips with my husband about maintaining our AC unit, helping prevent future issues, and even reducing allergies in the home--which truly made a difference. He was also incredibly patient with all the questions my husband and I had, not only about the issue at hand but also about our other HVAC-related questions. We also really appreciated how respectful Marcelo was of our home. As an Asian household, we really value that extra consideration, and when he came back inside to check that the cold air was coming out after the repair, he immediately put on his own shoe covers without us even having to ask. That was a huge plus for us, because so many technicians forget or just don't care which was definitely not the case here! If possible, I definitely recommend requesting Marcelo to come out and assist. He is so nice, genuine, knowledgeable, well-articulated, and well-spoken. Marcelo, thank you sooo much again for all of your help--and Andrea, thank you for helping us get everything scheduled so quickly!

I couldn't be happier with the service I received from Marcelo. He arrived early, which I really…read moreappreciated, and he kept me informed every step of the way, so I always knew what he was doing and why. What stood out most was his patience. He took the time to answer all my questions without ever making me feel rushed. He was thorough, knowledgeable, and clearly takes pride in his work. Before leaving, he shared some helpful maintenance tips so I can keep everything in great shape and avoid problems down the road. That extra effort shows he genuinely cares about his customers, not just finishing the job. Professional, punctual, and friendly. I'll definitely be calling Marcelo again and recommending him to friends and family. Thank you, Marcelo!

Andy was kind and professional throughout the entire process. He didn't just help install the 3…read morewall AC units, he did it with care and always gave his recommendation of the best and ideal placement for each one and communicated each step. highly recommend!

My AC went out at the end of this August heat wave. At least it was starting to cool down...well,…read moreneedless to say I still wanted working climate control. I called my normal AC company who installed the 5yr old unit. They said they'd see me on Friday (it was Monday). Not acceptable. So I go onto yelp and find Air Flow Bros. They tell me they can see me same day between 2-4pm. Awesome! Booked! About 11:30 I get a text saying a technician can be at my house EARLY at 12:15. Yup! Booked! Roman gets there at 12:15 on the dot. Professional, communicative and just a nice guy. He tells me what's wrong and my options. On top of that, he had what he needed to fix the issue. Had it handled and had my AC working again in under 2 hours. Bottom Line: Air Flow Bros has a new customer for life. Shout out to Roman!

We had such a great experience with Kol from Air Flow Bros! After having three different HVAC…read moretechnicians from other companies come out and tell us that everything was working fine, we were incredibly frustrated because we knew something was clearly wrong with our AC. Kol was the first person who took the time to actually investigate the problem thoroughly. He was professional, knowledgeable, honest, and transparent throughout the entire process. He ran the proper diagnostics, identified the issue, and explained everything clearly so we understood exactly what was happening with our system. It was such a relief to finally have someone figure out what was wrong instead of simply telling us everything was fine after being charged service fees. We really appreciated Kol's honesty and attention to detail. Highly recommend Kol and Air Flow Bros -- truly 5-star service!

Anthony from Valero Heating & Air is great. Our HVAC heat system went out and another company…read morequoted us thousands of dollars for full component replacements. Anthony, the business owner, personally drove out from Whittier to Laguna Hills on a Saturday to take a look. He was incredibly professional, friendly, and straightforward. He cleaned out debris, fixed the ducts, and made some key tweaks that completely resolved the issue, no expensive replacements needed. I still don't fully understand everything he did, but the system is now working perfectly and he saved us a ton of money in the process. If you need honest, skilled, and reliable HVAC service, call Valero Heating & Air and ask for Anthony. He's a great guy who truly stands behind his work. Highly recommend.

I had the amazing opportunity to have Valero Heating and Air work on my home renovation project. We…read morewere connected through our general contractor. Valero got creative in finding a way to have two central air and 3 mini splits cassettes via heat pump system throughout our home. They were thorough and listened to the general contractor and us (clients) needs in getting energy efficient capability systems. I am so so so pleased with the results after living in my updated home with all new systems the last month. To add, they have industry and commercial experience and found a way and provided an integration for our systems to connect to WiFi technology (able to connect with other app platforms like Google Home, Siri and Alexa) that is not the typical Thermostat devices. Their pricing was fair and reasonable. What impressed me most was their customer service demeanor and knowledge and willingness to find ways to get something to work even when it is complex. Thank you so much, Anthony !!!

Installed my AC and heater in my house from scratch. Ruben did an amazing job installing the…read moreinsulation ducts/tubes. He was very professional, punctual and best of all his quote was exact. Highly recommend.

Quoted $125 for a super easy disconnector switch box installation and I had this done from another…read morecompany at $30 same day service.

Highly recommend. Peter is very helpful and honest. We are so grateful that our friend referred him…read moreto us and we will definitely continue to use their service for our home.

Amazing service! My mom's AC was not working so I submitted a yelp request for an AC repair…read moreservice. I Go Heating and Air Conditioning called right away the same day and it was late afternoon almost 5pm. They even were going to try to come out same day but we scheduled for next day in the afternoon. They were quick and efficient. They were able to repair my mom's AC same day for a fair and reasonable price. A great family run business with excellent customer service. They were very friendly and professional. I highly recommend them.