My home's rooftop package unit stopped blowing air unexpectedly, so I reached out to Piggies Air Conditioning. Patricia was very friendly, responsive, and provided great customer service from initial correspondence through the job's completion. Anthony arrived promptly at the scheduled time, quickly diagnosed my unit's problem, gave me a clear, detailed explanation of the recommended solution, and provided some additional recommendations. He was very thorough and professional during the installation and even wore booties when he entered my home, which was great because we had just finished mopping the floors. Great service and pricing! read more

It's always nerve racking having a company come out to the house that I don't know anything about other than Yelp reviews. Mark came out to look at my furnace to troubleshoot the abnormal sounds that occasionally occur. He ran some tests and gave me some suggestions. He did not try to sell me on anything and based on what I know from watching lots of HVAC Youtube videos he was on point. He talked to me more like a friend than a sales person. He was also here to give me an estimate on installing a whole house fan and attic fan. He verbally walked me through the installation process and his ideas aligned with my own visions on installation location. Mark said that he'll put everything he said in writing which I appreciate wholeheartedly. I had to ask... He explained the origin of the company name and now I am more inclined to go with Piggies AC. The owners daughter drew the logo when she was young. As an elementary school and a parent myself I appreciate it when children are included. Looking forward to (hopefully) a budget friendly estimate. -Allen W read more

Had to get a duct sealed due to the recent rains on a rooftop unit at a rental property of mine and was looking for a contractor that offered a good warranty on parts/labor. The work was satisfactory, with pictures shown of the repair. Quote process was fast and free. My reservations with Piggies involves the deposit and billing. I was told because it is a rental property that full payment of the work is required upfront. This was a bit of a red flag for me because 1) i'm the property owner so I'm not sure what difference it makes between a rental property and a primary residence. 2) This goes against the CA BPC aka illegal. The CA BPC 7159.5 states that downpayment of home improvement contracts should not exceed more than $1000 or 10% of the contract amount, whichever is less. When asked about this full up front payment (by the way, no estimate was signed or approved at this point), I was told there was some miscommunication about it and they no longer required the full payment upfront. After the contract was signed and work was completed, I ultimately just paid the full amount w/o a deposit in a one time payment. I considered not posting this review but I wanted to make sure other folks seeking home improvements are aware of the regulations surrounding deposits. Response to Ruben's response: I dont think the experience was flawless, hence not rating a 5 star. Everything was "OK" as a 3 star describes. The policy I was told regarding full, upfront payment on rentals had to come from somewhere (it's very specific language), and customers that do not know the law can easily be misled. Additionally, it was I that suggested we wait till after the rain stopped and the forecast was clear. Whomever I was working with offered to schedule it in between days of rain. When I asked, I was told it would take 24 hours for the sealant to set and I wanted to save Piggies from having a callback. All said and done, I'll raise this to a 4 star in good faith that this wont occur again. read more

I originally posted about an issue where a technician unplugged the HERM wire on my capacitor and my AC stopped cooling. After my review, the owner of Piggies HVAC reached out to me personally. He explained what happened, took full responsibility, and made it right. He handled the situation with honesty and integrity, and I appreciate the way he stepped up to fix things. read more

Although we declined service because repair not fitting our budget at the moment. We will definitely be calling them back when we're ready for service. Great customer service and information. read more

Mark came in and absolutely handled business. No BS approach is the best thing when dealing with me. Got it diagnosed the issue on my heating system and got back on his way. I was working with another HVAC company in the past but that's the end of that. Quick response and professional. Must hire. read more

Piggies Air Conditioning - Nice Piggie Truck - Heating & Air Conditioning/HVAC Near Me - Baldwin Park, California

Anthony came by today and provided excellent customer service. My thermostat went blank yesterday and he came by today and promptly addressed the issues and had my A/C up and running in no time. I appreciated his help. read more

Mark came over and was very thorough with his diagnosis. He is very knowledgeable and trustworthy. He took his time to look at everything to verify his hunch for what the issue was. I would highly recommend Piggies based off Mark's customer service and expertise. read more

I have nothing but love and gratitude for Mark and Piggies Air Conditioning. Patricia made sure everything would work out and kept me updated on when the technician would come and when Mark came he figured out right away what was wrong . Their honesty is truly their reputation and their knowledge is bar none. I'm never going anywhere else but here. I will refer everyone I know. Thank you Mark for your professionalism and thank you Piggies Air Conditioning!! read more

They are responsible and respected customers on house visits. I did not pick them because they promised cassettes mini split but the estimate was not correct. They do not give the one promises price with some unknown extra cost which makes me stay away. read more

I highly recommend Piggies Air conditioning. After many quote requests from various companies, Ruben promptly arrived at my home, listened to MY needs, Provided great suggestions on only what I'd need unit size for the square footage of my home. He did NOT try to up sell me on a bigger unit I did not need as other companies did. Ruben and Mark spearheaded this project with their crew each day and did an amazing job. Walk through followed on the final day allowing me to address any concerns and to ensure I was 100% satisfied with the project. Ruben's initial promise to always make things right is why I gave him this project. Love my new Daikin Fit. Thank you Ruben, Mark (Appreciate you, brother) and the rest of your team...Great job! read more

Had issues with my furnace. Piggies fixed it better than new. Good price and great service. Highly recommend this company.

Leaving a 5-star review just after the initial inspection because I was blown away by Ruben's professionalism. Echoing a lot of the other reviews here, Piggies Air Conditioning responds so quickly to requests (even though I actually accidentally sent in multiple requests on my side without responding, oops!) They were able to come do a FREE energy audit and initial inspection on the same day and Ruben was amazing at explaining his thoughts on our house's situation and what he thought was worth the money and wasn't worth the money. I truly felt like he was trying to help me find the best solution to our issues instead of just trying to upsell us on everything and anything. I'm definitely recommending this business to anyone I know if they want a trustworthy and realistic service, value, and quality. read more

Mark has been truly excellent. We have an old furnace that had a gas leak. Mark luckily had the exact part we needed in his truck. He seemed skilled, knowledgable and honest in his assessments. I had a quick response from the team even from sending a request late at night. I appreciated the free diagnostic testing and thought it was a reasonable price for all of fixes. Overall, I am pleased with working with Piggies and would trust them for future HVAC services. read more

5 STARS!!! Our Furnace would not start. 3 other HVAC companies tried to fix but said the furnace brand was difficult to repair. Mark from Piggies Air Conditioning took a look at our furnace and was able to diagnose the problem and provided an estimate for the repair. Highly recommended!! read more

Excellent experience with Mark at Piggies Air Conditioning. He arrived the same day, diagnosed the issue quickly, and offered a practical solution instead of forcing a costly replacement. The bypass he installed worked perfectly and saved me a lot of money. Professional, efficient, and refreshingly honest. read more

I made a request for AC repairs/maintenance in the morning and got into contact with Piggies Air Conditioning in less than 5 minutes. Later in the afternoon, Mark was available to come by and inspect the issue we were having. After the inspection, he was able to provide the service the same day as well. Overall, the inspection looked very thorough, very efficient service and he was helpful in answering some of my questions. Highly recommend! read more

The service was quick, professional and straightforward. The gentleman came over and fixed our wall heater, which really needed maintenance and a part replaced. He got it done on the first day and gave us our heater back in perfect condition. I really appreciate their professionalism and would recommend to anyone looking for a quick and easy solution to get HVAC service. read more

This place is GREAT AND I HIGHLY recommend them. Everyone is very helpful and knowledgeable. They are the ones to use Mark was very professional and knowledgeable. Put in the service request around 9am Mark was out by 12:30 and fixed the heater before 1:00 pm. Great job and thank you! read more

The best customer service ever! They were so helpful and friendly. We will absolutely be calling them back for our next service or issue with our AC unit. Thank you again! Knowledgeable and their prices were affordable. Highly recommend! read more

When our AC went out, we called several companies from Yelp, and Piggies was by far the best. They came out quickly, diagnosed the issue correctly, ordered the parts, and fixed everything. We also appreciated that our technician not only knew AC systems but was experienced with electrical work, which really helped with repairing our older unit properly. read more

I needed a wall heater repaired. Normally I would fix it myself but I had already replaced the thermopile and it still wasn't working. The tech was polite friendly but not very knowledgeable. I felt I knew more than he did. He diagnosed the gas valve was bad and the thermostat also needed replacing. They came back with a $680 estimate which is high for what they said needed replacing. I decided to replace the thermostat myself. It works fine. I would have been glad to pay for him to replace that but didn't feel he was being honest with me. Maybe he just didn't know or he's dishonest. I don't really know but I do know Iwon't be calling Piggies again. read more

Mark Sandoval came from the Anaheim location. He came out in the rain and crazy traffic to help us out with our water heater. He quickly pinpointed the problem and fixed it immediately. And I initially requested service through their yelp page and was quickly answered and kept updated by Patricia and their text service all day. Great service all around! Now we thankfully have hot water again. We would definitely call them again for future issues. read more

Super quick and responsive customer service! Mark the technician was very thorough and helpful with the diagnosis.

Ruben And His Team Do Awsome Work,Very Communicative,And On Time.Was Having Surgery The Same Week My AC Had Stop Working During The High Temps.Technichian Mark Came Out,And Self Diagnosed The Problem Rightaway!Had My AC Up And Running Again The Same Day!Now I Can Fully Recover From Surgery Comfortably Thanks To Them. Highly Strongly Recommend. read more

Free inspection and estimate means exactly that. No games or gimmicks with these guys. They were very responsive and showed up the same day. Mark was the technician and he spent a good amount of time in the attic inspecting my furnace. Told me exactly what was wrong. I was expecting them to charge me for their time but he said that was all a part of the free estimate. Their quote was fair and compatible to what others have quoted so I know they are honest. Highly recommend them for any of your HVAV needs. read more

I sent out a request for a quote to replace a ventilation fan that I provided in my bathroom and Piggies was the first to respond to me. I told Ruben that I noticed there was no ducting connected to old fan and asked for an additional quote. Ruben dispatched Mark out and he arrived within 30 minutes. Mark gave a thorough and honest explanation of what will be needed and the time it'll take to install duct and the ventilation fan. He also said he was going to need to run out to the parts store to grab additional parts which is not a problem. Mark finished the job in less than the time he quoted me, but that's not the best part. The exceptional service not only came from him, but his team as well. Mark never had to go to a parts store because someone had dropped off the parts he needed. He also told me that he noticed my other bathroom fan doesn't have a duct connected to it which I'm sure no other company would bother mentioning. Overall I'm amazed by the quality and service by Mark and the amazing teamwork of this family business! read more

Really knowledgeable and designed a great system for us in Alhambra. Appreciate the help with our project.

We have been having issues with our system & the installer has been difficult to reach and when they've come out, have misdiagnosed the issue. Ruben came out almost immediately after we called him and was incredibly helpful inspecting our system and giving us recommendations on how to proceed. Thanks Ruben, we will definitely be reaching out to you for our future AC needs. read more

Thank you Mark Sandoval for your professionalism. You were efficient, and through explaining to us the possible scenario of our situation. Though we ended up not needing your services, you are a great reflection of your company. If in time we do need your service, Piggies will be the first company we call...THANK YOU, THANK YOU.... read more

Ruben is a delight to work with. Very professional and knowledgeable. They are the best of among all the HVAC companies Yelp recommended for my project. read more

I normally don't do reviews but from today's experience with Piggies I need to let people how great this company is. My AC wasn't cooling so I left a message expecting a call tomorrow. Ruben messaged me within minutes and said he can stop by today (it's Sunday). He gave me an estimate of 20 minutes and he came right on time. He fixed the issues and now my AC works again on this hot day. Ruben was professional, courteous and went above and beyond. Best of all the price I paid to fix was fair. I'm happy that I found my go to guy for AC repairs/maintenance. Highly recommend to give his company a call for HVAC issues! read more

Professionalism & Quality work at its utmost best! 1st & foremost, huge shout out to Ruben thank u so so much for reaching out & making things happen SO FAST! I was so surprised since i had reached out to a couple different places who lagged on even answering calls, messages, etc. Ruben was also very informative & taught me ALOT that i didnt know about. Also cant leave the amazing Luis & Miles out of this review. They came, they saw, they conquered! And they worked pretty swiftly too, felt very comfy around em, loved their personalities, great attitude, work ethic, professionalism, had some really good convos & they still got the job done lightning fast SUPER HUGE SHOUT OUT & THANKS for everything guys! Definitely recommending u guys to everyone i know read more

We had a dual zone mini split and insulation installed right before the summer. Ruben, the owner, was very competitive in pricing and we ended up doing both installs with Piggies. The mini splits have been amazing in our second story bedroom. We would often times sleep downstairs in our living room during hotter parts of the summer because the room wouldn't cool down and our central AC wouldn't maintain the temp on that floor. We are able to keep a lower temp through out the house because of the insulation and we sleep incredibly comfortably with the mini splits upstairs. Our central AC runs significantly less and we are much cooler than last couple of years. Ruben was very attentive and the work was done quickly. I am really happy that we went with Piggies Air Conditioning and Ruben. The pricing was competitive, but we also wanted to go with someone who was competent and capable. Ruben gave us a lot of confidence in our interactions and I'm really happy with the work. read more

Needed our heater looked at and they were great from start to finish. They gave an accurate arrival window (we usually give a buffer since things can get busy or factors like traffic can cause delays), but they showed up when expected, quickly addressed the issue, and identified the root cause so we could quickly fix it. Mark was an excellent technician I'd definitely use again and recommend. read more

Amazing service, fast response and quality service. I highly recommend them, several friends have used them after I referred them.

Highly recommend Piggies AC! I spoke with at least 15 HVAC companies when looking to replace my system and Ruben stood out to me the most. He was so honest, responsive and prompt. I spoke with large companies and smaller contractors and decided to move forward with Piggies. His crew did the complete system in 2 days - they were clean, respectful and communicative. I told Ruben I want to have to wear a sweater when my AC is running and he delivered just that. I am completely satisfied with my decision to go with Piggies so much so that I have recommended him to 2 other people one of which is starting their project next week! You won't be dissatisfied. read more

We had a blower motor for our heating unit go out and needed a same day fix. Called a couple HVAC companies but only Piggies came through. Ruben was at our house in 30 minutes and their technician Mark had it fixed in 3 hours. Very friendly and responsive, above all excellent service. read more

Put in a Yelp request to fix my water heater, and Piggies was the first to respond, even on a Sunday evening. They were quick to communicate and sent someone out the very next afternoon. Mark was professional, knowledgeable, and able to fix my water heater efficiently. Overall, a smooth and stress-free experience. Would definitely recommend! read more

Came to service my home as fast as possible literally within an hour. And they were in and hour within an hour. 100% recommendation