Juan from The Air Conditioning Guy provided excellent service during our annual checkup. He was…read moreprofessional, knowledgeable, and took the time to explain how everything was running and what to keep an eye on. His friendly attitude made the whole experience easy and stress-free. Highly recommend both Juan and The Air Conditioning Guy for anyone looking for reliable HVAC service.

We wanted our HVAC ducts, that rats had ate thru replaced with metal ducts. Juan did a beautiful…read morejob. He worked really hard. He showed up each day, and put in many hours. He did what we asked and he did a clean great job!! We couldn't of been more happy! We are so thankful for him!

We're sitting inside cool and comfortable on a hot June day, thanks to the incredible team at…read moreDiamond who replaced our old broken 5-ton AC with a smaller, more energy efficient modern Mitsubishi heat pump system. A huge thanks to Anthony and Tiffany for coordinating all the logistics, Anthony in particular was so helpful from start to finish, always available, responded immediately to any question, and just made the whole process incredibly easy. An especially big thanks to our installer Bobby and his crew who did such an exceptional job carefully removing the old system and doing a beautiful install of the new one. They also completely reworked the AC closet, moving the system forward and sealing everything off cleanly, what was once a poorly converted linen closet now has potential for usable space behind it. Whereas the old system sounded like a jet engine taking off, the new Mitsubishi is astonishingly quiet, the condenser is outside our bedroom and you hear literally nothing. It works flawlessly and has been keeping the house perfectly cool through what's shaping up to be a hot summer. This was not an easy install either. The house, like many older homes, is full of quirks and Diamond did an amazing job working around all the pitfalls that come with squeezing a central HVAC system into a house not originally designed for one. Everyone at Diamond was a total pleasure to work with and have in our home. Their pricing was fair and reasonable and the quality of their workmanship is just excellent. If you need any kind of HVAC work done I highly recommend reaching out to Anthony and the Diamond team. Thanks so much guys!

Anthony was very thorough explaining all the differences of HVAC systems and he is very personable…read more The price is fair. The installation went smoothly. Victor and his crew came and busted it out. They answered all of our questions.

Kevin was referred and recommended to me by a community group. And I would recommend him as well!…read more I was looking for someone to repair/replace the AC at my rental unit. He was easy to talk to and work with. After he went to check out what the issue was, we discussed the options available and he got started as soon as he could. His quote was reasonable and fair. I really appreciated his transparency and clear communication throughout the installation process from beginning to end. Thank you again Kevin!

TLDR: my experience with this company has been an absolute nightmare and I would give negative…read morestars if I could. Kevin took $4500 from us, didnt buy any material for the project and didnt do any work. He promised us a refund on text, and then stopped responding and never gave back our money. The most unprofessional and dishonest person I've ever met. On August 25, 2025, my partner and I paid Kevin Lee from let's chill HVAC a 60% deposit for HVAC installation. The invoice did NOT state that deposits were nonrefundable. We paid five days in advance of the agreed start date because he said he needed money to pick up the equipment. By that date, after following up to confirm, he finally responded -- hours later -- that he hadn't picked up any equipment all week and now the warehouse is close for Labor Day weekend. Instead, he tried to upsell us on a different unit than what we originally agreed on, then admitted he didn't have a truck to transport equipment and couldn't perform the job on time regardless. At that point, we asked for a refund to hire a more reliable company. Mind you, we've been without AC for an entire week during the hottest months of august. During this time, he ignored multiple calls and texts from us, but I confirmed through my own Yelp account that he continued responding to new customer inquiries. This shows he was selectively avoiding communication with us. Finally, after 12+ hours, he said he would return only $3,500 of the $4,500 deposit and said that the law allows him to wait 30 days. That deadline has passed, and I have not received the refund despite his written promise. No material was ordered and no work was done and he wants to keep thousands of dollars from us. After talking to other contractors and researching online, under California law (Bus. & Prof. Code §7159.5), contractors are prohibited from requesting or accepting more than 10% of the contract price or $1,000 (whichever is less) as a down payment. So technically, our down payment should've been $750. In this case, the 60% deposit was well above the legal limit so I will report this accordingly. This experience was frustrating and Costly. HVAC is a saturated field so please speak to multiple people and go with someone that's trustworthy. Also, you should always verify a contractor's license status with the California Contractors State License Board (CSLB) before paying any money because it's illegal to do HVAC work in California without a license.

Raul is the best. We had some water pressure issues, so they came the next day and installed a…read morewater pressure regulator. It was a very clean install. Raul explained to me in detail how it actually works, tested my water afterward, and showed me the adjustability of the unit. I really recommend Raul, and I am now a Next-Gen customer!

Buying this split unit was one of the worst financial decisions I have ever made. I have had it for…read more3 years and it has been broken/ not working 90% of the time. Last summer it was the motherboard had to be replaced on a unit I had barely used. The two technicians who came by looked as if they had just graduated from high school. They did a few tests and told me what they thought could be the problem. We will assign it to someone else and they will call you! That was 6 days ago and I haven't received any calls. I called Nexgen yesterday and they had no record of my visit. Save yourself the headache and frustration don't buy anything from them!! Their products take forever to heat up and then it never cools your place properly, and rarely works!

A friend recommended Connor Air after we had issues with the previous company we used. Connor air…read morewas nice and professional, and most important, they fixed the issues that the other company had caused. What a relief! Thank you

Connor Air completed installing 3 mini splits in my home this past week. The entire experience…read morefrom the initial phone call, estimation, signing of agreement, and installation was a delight. I dealt with 4 individuals during that whole process, from start to finish, each was kind, thoughtful, friendly and super competent. The crew was here 3 days. My home and yard was treated well and they cleaned up at the end of every day. To add a huge bit of advanced credibility, was my dear friend and pastor of a local SGV church, when I mentioned I was getting mini splits installed the next day, said that he has used Connor Air for the church and school for years and was extremely happy with them. I was doubly assured. One of the moments in the estimation conversation, Jarred, son of the family-owned business, said to me they only offered the best, Mitsubishi, to be used. That was a deal-maker for me. Their pricing was competitive too. Thank you all at Connor!

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

We had Rigoberto come out to inspect our AC Vent/Furnace. He was so friendly, understanding, and…read morewas honest about everything. We learned a lot about our current AC system because we were able to ask questions to understand the situation. Inspection price was beyond fair. Edit: I also wanted to mention the process to schedule a time/day for someone to come out was seamless. Customer service was friendly, easy going, but also I received texts/info with Rigoberto's picture during arrival as well. All of this gave me so much reassurance that this company not only cares about your happiness but also your safety which is crucial in this day and age when someone comes to your home. Rigoberto wore booties too and it is always so nice when contractors respect your home.

This is my go-to choice for pest control…read more I first contacted this company four years ago when we moved into our home and noticed issues with black widow spiders and water bugs. After my initial call, I knew I had made the right choice. The agent who answered my call was very helpful, friendly, understanding, and professional. I scheduled an appointment, and after one treatment, all bug problems were gone. Fast forward to a week ago. I saw a single water bug run across my front lawn while watering. Fearing these pests had returned and taken over the bottom of my home, I called this company again. The agent I spoke with was very friendly and professional, just like the first time I called four years ago. I arranged an inspection at a time that fit my schedule, which I really appreciated, unlike other companies that just tell you when they're available. On the day of my appointment, Joe came out and did a full inspection. Joe told me he found moisture in two areas under my home (I will contact a plumber soon), but the good news is that he didn't see any live water bugs--only a few dead ones. Joe was very friendly and polite, taking time to explain several options his company offers to prevent bugs from coming back. I will be using this company in the upcoming weeks for prevention. Joe also said there would be no charge for his visit--thank you! From start to finish, the customer service from this company on two separate occasions has been outstanding, and I truly appreciate it. The company and its staff are honest, trustworthy, hardworking, and experts at their craft. Thank you for resolving my concerns positively.

Had a few concerns in areas of our home with suspected drywood termites and reached out to AABC for…read morean inspection. They were helpful and responsive to get us scheduled. Joshua came out for the inspection and was great to work with. He took the time to answer all of our questions and never made us feel rushed. He explained everything clearly and even showed video recordings of the areas with suspected termite activity with other findings. The estimates they provided for dry wood and subterranean termites were very fair, and also appreciated the detailed inspection report that came with it. Overall, positive experience and recommended others.