TLDR: my experience with this company has been an absolute nightmare and I would give negative stars if I could. Kevin took $4500 from us, didnt buy any material for the project and didnt do any work. He promised us a refund on text, and then stopped responding and never gave back our money. The most unprofessional and dishonest person I've ever met. On August 25, 2025, my partner and I paid Kevin Lee from let's chill HVAC a 60% deposit for HVAC installation. The invoice did NOT state that deposits were nonrefundable. We paid five days in advance of the agreed start date because he said he needed money to pick up the equipment. By that date, after following up to confirm, he finally responded -- hours later -- that he hadn't picked up any equipment all week and now the warehouse is close for Labor Day weekend. Instead, he tried to upsell us on a different unit than what we originally agreed on, then admitted he didn't have a truck to transport equipment and couldn't perform the job on time regardless. At that point, we asked for a refund to hire a more reliable company. Mind you, we've been without AC for an entire week during the hottest months of august. During this time, he ignored multiple calls and texts from us, but I confirmed through my own Yelp account that he continued responding to new customer inquiries. This shows he was selectively avoiding communication with us. Finally, after 12+ hours, he said he would return only $3,500 of the $4,500 deposit and said that the law allows him to wait 30 days. That deadline has passed, and I have not received the refund despite his written promise. No material was ordered and no work was done and he wants to keep thousands of dollars from us. After talking to other contractors and researching online, under California law (Bus. & Prof. Code §7159.5), contractors are prohibited from requesting or accepting more than 10% of the contract price or $1,000 (whichever is less) as a down payment. So technically, our down payment should've been $750. In this case, the 60% deposit was well above the legal limit so I will report this accordingly. This experience was frustrating and Costly. HVAC is a saturated field so please speak to multiple people and go with someone that's trustworthy. Also, you should always verify a contractor's license status with the California Contractors State License Board (CSLB) before paying any money because it's illegal to do HVAC work in California without a license. read more

Interesting, I got an updated review from Kevin just after telling someone on Nextdoor to avoid him. My "attitude" results from being told I have a two year warranty, that he'd come back to look at the system and then stopped answering my messages. It's that simple. I was recently contacted by someone via Yelp saying she couldn't get him to call her back either after giving him $$$ for a job he didn't start yet. Look elsewhere. read more

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Great AC company to work with. We spoke over the phone and I explained my situation needs and he was able to give me multiple options on how best to service the AC unit. Pricing was extremely reasonable in my opinion and he did NOT charge to stop by and give an estimate, which other HVAC companies do. My experience with "Let's chill HVAC" was excellent and I would recommend them To anyone for AC repair read more

Kevin from Let's Chill HVAC was great to work with. His name is my name too lol. He installed a mini split unit quickly and quoted me a fair price with a couple options. The AC runs super cold and has WiFi options that my last models didn't have. He was prompt, organized, and straightforward. Highly recommended if you need HVAC services/a mini split unit. read more

Let’s Chill HVAC - Nice clean install - Heating & Air Conditioning/HVAC Near Me

HORRIBLE!!! Kevin took thousands of dollars to install a new HVAC system, which did not work. He has ghosted us and will not return our calls/answer text messages. He is a scammer!!! We will be reporting him and his business! read more

I highly recommend Kevin if you need help with your AC or heating unit. This is the second time Kevin has serviced our furnace. It is stressful when your AC/heating unit breaks down so it's helpful to know someone reliable. Follow my advice and give Kevin a call. He is knowledgeable and intelligent, and has great problem solving skills. He charges reasonable rates and he does not gouge you (hard to find in this day and age). Most importantly, Kevin is an honest person and is a very competent HVAC technician. With Kevin, you are in good hands. read more

Our AC was down for a few weeks and we were actively looking for a technician. We found Kevin through another review and he was able to identify the issue to the system right away. Thanks to his fast and efficient service, we had our AC up and running in no time! His attention to detail and affordable price sets him apart from others. I will definitely recommend him to anyone who is looking to get their A/C serviced! Honest, reliable, professional, and highly efficient! read more

HVAV issues? Just call Kevin. Super knowledgeable, professional, courteous, and highly reasonably priced! I am cautious of technicians because I heard stories of being over charged, not doing the work properly, constant issues after, and the list goes on. I am very glad we found Kevin and how knowledgeable he is in his field. NOT all technicians are the same, they lack the knowledge and experience, I am so happy we found Kevin through a review and hope he is able to help others in the same need! Had an issue with no cold air blowing and the summer just started. Got a portable a/c for a few weeks to survive the night while looking for a HVAC that would be knowledgeable, reasonable, and professional. We came across other people having HVAC issues and came across Kevin, after looking at recommendations and reviews, we messaged him on Saturday night. Kevin called and scheduled us in on Monday morning, came and diagnose the problem with nitrogen to find the leak. He found that the T-valve needed to be replaced and that there was a leak in the compressor unit. We had the older freon R-22 and those are more expensive to fill up if there are freon leaks, we chose to get a new compressor unit since it's a 16-20 year old unit. Kevin ordered the unit, installed it the same week. Love the feeling of cold air again in the comfort of our own home! Hope this review helps others! read more

Let’s Chill HVAC - #compressorunit #coldair - Heating & Air Conditioning/HVAC Near Me

Unprofessional, unreliable, lack of communication. My heater started going in and out intermittently so I called an hvac company to take a look. The tech said I was getting multiple error codes and quoted me $1100 to change out the heater control board. I was skeptical, so I messaged Kevin for a second opinion, and he promptly came over to check it out. He inspected my unit and said it was a different issue and told me that the other company was wrong. He quoted me a much cheaper price (total ended up around $500) for a lesser fix so I was happy to go with him. He seemed like a nice guy who knew what he was talking about, and I wanted to support the small local business too. Kevin changed out a small part (and did some other minor fixes to my system) and the heater seemed to be working but later that night the same issue persisted. I messaged him and we agreed he would come out to take another look a few days later. Never showed up. After a few days, he finally responds to my texts, says he was sick that day. I give him the benefit of the doubt and at this point I still believe he knows what he's talking about, so we reschedule for a different day. Never showed up again. I never heard from him and he didn't respond to any of my messages after that. Finally after many attempts to touch base, I bit the bullet and went with the first company. They quickly set up an appointment (actually ended up coming a day earlier), fixed the control board, and now the heater works fine. So basically I should have gone with the established company that actually sends invoices and receipts (not just cash app payments), is easy to contact, uses actual equipment to diagnose the issue, and will show up when they say they will and it would have saved me $500. I really wanted things to work out with Kevin and I gave him plenty of opportunities to make things right but unfortunately he never answered any of my texts or calls. Unreliable, do not recommend. read more

We had my back patio done a couple months ago and needed our outside AC unit moved. Had to find someone quickly and Kevin was super responsive and knew how to get the job done. He came over and worked around our schedule even staying late to get it done. Also fixed the unit up and tested it to make sure everything was working optimally. I knew right away he was a standup guy and gave us fair pricing. Also discovered that he lived right in our area and we're practically neighbors! Glad we found him and it's comforting knowing if we ever have any HVAC issues he's nearby. If you need a trustworthy, reliable hand, he's a good one. read more

Needed to replace a 25 year old unit! Kevin was great did the install during the first heatwave in July couldn't be more pleased. He's very knowledgeable and goes above and beyond to make sure the works done right. Very reasonable rates, definitely recommend him for your AC needs! read more

Let’s Chill HVAC - In closet furnace. - Heating & Air Conditioning/HVAC Near Me

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Kevin is a consummate professional who is committed to helping his customers find practical solutions to their HVAC issues at reasonable costs. He is honest, transparent and will not sell you parts, equipment or services you don't need. With Kevin's knowledge, diverse experience, analytical skills and meticulous attention to detail, he can solve even the most complicated HVAC problems or install new equipment with perfection. Kevin never takes shortcuts and his workmanship is always top notch. This is very important considering that the longevity of HVAC equipment is highly dependent on the quality of the installation or repairs undertaken. Kevin has performed a variety of work for me so far, such as replacing my old R22 condenser with a converted R410 condenser, replacing a capacitor and troubleshooting a refrigerant leak. All of work were performed flawlessly and at a reasonable cost. I've worked with many HVAC technicians before and Kevin is by far the best when it comes to reasonable pricing, competency, honesty and reliability. He really takes care of his customers like they are his own family. read more

Kevin is a real gem. In a moment's notice, he was able to fit us in and within five minutes after arriving, he correctly diagnosed the issue. He quickly went to Home Depot to get the parts that he needed, which was a new electrical box, fuses and wiring which had gone bad over the 20 years we have been using our air conditioning. Kevin is old-school. He gets back to you immediately if you leave a message, but most likely he will pick up the phone. His pricing is so reasonable, I had to give him more than his quote so I could feel good about myself. Honest and forthright, you can't ask for better service. Really! My name is Mark. My phone number is 510-502-4165 if anyone would like to verify what I am saying here. You will not be disappointed. YELP, can we give Kevin 10 stars instead of just five? read more

Kevin came as a recommendation and he did not disappoint! He diagnosed our issue with our unit, implemented an initial fix which did not completely solve the problem. I contacted him after and based on his excellent experience and knowledge of HVAC units, he immediately knew what to do next to ultimately resolve the problem once and for all. Kevin is very responsive, super easy to work with, and is very reasonable with pricing for his work. Overall I'm extremely satisfied and would not hesitate to contact him again for my HVAC needs! read more

Kevin is amazing guy. Best AC guy ever met and very nice. Highly recommend him for AC service. And the price is very reasonable

Kevin came out same day for my to attach the gas lines for my pre packaged unit. I'm very satisfied with the work and he was a nice guy.

Great service, on time, and quality work! I will pass along to friends and family who ever needs HVAC help!

We had to replace our hvac system that was 18 years old and was referred to Kevin, who came highly recommended. He did not disappoint and was able to help walk us through our options and work through a very tough install due to our home design. He was very patient, worked around our schedules and the pricing was very reasonable compared to other providers. Most reviewers will tell you that the most important part of the hvac system installation is the installer and i would totally recommend Kevin! read more

Finding a good honest HVAC person like finding a good honest Auto Mechanic! We had already dealt with a few AC people and they were charging an arm and leg for minor work and were swindled by another with a incorrect diagnostic. Kevin is truly a professional! He is honest, transparent and most importantly very reasonable in price. My parents have income properties and he will have lifetime HVAC work with us. I highly recommend him to anyone that has any HVAC issues. For now on we will only work with Kevin and recommend to everyone that needs HVAC. Exceptional quality service! Very pleased with his work ethic! read more

Needed someone to fix a minisplit that was no longer blowing cold at my parents. We originally had someone come ojt to recharge the unit and it blew cold for 1 day and stopped working. Regretted throwing money away to that dishonest person becuase they didnt fix the root of the issue. Reached out to Kevin through yelp and he responded right away. Sent a couple photos and he was able to give me a reasonable estimate of the price. He came out and fixed a leak and recharged the unit and got everything blowing cold again in under an hour. Really honest and knowledgeable person. I would highly recommend this company if you are looking for someone to fix your ac units. read more

Kevin is awesome! I appreciate his knowledge on HVAC's. He explains the issues so well, teaches you why issues happen and if it's possible for you to fix on your own for next time, he shows you how. Our AC has been acting up this summer and we for sure thought it was done. I called Kevin and he listened to the sounds it was making then he knew what the exact issue was and it was something as simple as the clean out! Phew! He also installed a mini split in our garage and back house. They are working great! He's a busy guy but he is very responsive. read more

I don't know where to begin. From the phone call alone I could tell Kevin was a simple, down to earth, relatable person. It was like having a friend show up to work on my AC. He was very detailed, and to the point when it came to what I needed for my business. When the unit failed he replaced it easily and walked me through his entire process and when I didn't understand something he explained it so that I could. I'll be calling Kevin for all my future HVAC needs from now on. I would 100% recommend him to anyone who needs work done. read more

Kevin was recommended by a friend And has since serviced my a/c and heating unit after it went down. He actually repaired it with an inexpensive new mother board. Where as others wanted to replace the unit completely. He is super honest, friendly and knowledgeable. And always on time. I highly recommend him to anyone. If you have that chance please call him first. read more

Let's Chill HVAC - Is super Chill!!!! Always on time, on schedule and on budget. They have always been available to service our unexpected HVAC challenges. Thank you Hank read more

I made a maintenance request for a broken A/C in my living room and Kevin came by to assess the appliance on short notice. Two days later he installed a new A/C to replace the damaged one. Kevin is very knowledgeable, friendly and makes time for his clients. I highly recommend going with Let's Chill HVAC if you want to feel like your HVAC needs are a priority. read more

I would definitely recommend Let's Chill HVAC for your Air conditioning & electrical services. I called Kevin, whom was highly recommend 2 me from a friend, 2 install my Mini split air & heating system. Kevin came on a one day notice, and saved me from my handyman who was making a huge mistake trying 2 install it. I put 2 much faith in my handyman. But I Thank GOD, Kevin made time 2 come install it Correctly, & run new electrical from the panel box. Now I have a mini split that nicely operates, Quiet & Cold. Kevin is a hard worker, he didn't mind working late, he was Very nice, Open, Well Knowledge, Fairly Priced & Professional. I will be calling Kevin again for my next electrical job. I truly appreciate All of his help. & You will 2, when you choose Kevin, Let's Chill. Happily Satisfied Customer, Ms. Donnie read more

Our centralized AC is not strong enough to power through the back of the house where our master is. During these summer nights, my husband and I would be drenched in sweat and not be able to sleep well because of the stagnant heat in our room. We were debating about whether or not to forgo our central AC and go ductless. So, going through Yelp and trusting the reviews, we contacted Kevin. Kevin is honest and can be very technical in his answers, but he does explain it in layman terms for someone like me who is unfamiliar with airflow management. So, he came by the house and did his assessment. He suggested to add a ductless in our master since it's more cost effective. We went with his suggestion and the estimate to install a ductless in our master is very reasonable. We were about to schedule the day when he will come back to install, but Kevin offered to install it the day of. Mind you this was on a weekend. We are very grateful that he installed it that day because the following week was the longest heat wave of the summer. It's amazing to finally have cold air flowing in our master. My husband says it feels like a "hotel room" now lol. You won't regret going with Kevin! Very dependable, honest, and someone who enjoys what he's doing. read more

Kevin is the best and the most trusted of all the AC guys I've seen. He's knowledgeable, reasonable, and very responsive. My AC was running all day long (from 11am till 1am) in this S. Cal heatwave still @ 85F in the house mid-day!! Now it can finally stopped running after dark . Highly recommended!! read more

Had a leak coming through a vent in the ceiling I knew what it was the A/C right away since our backup condensation line was already dripping. Called during the last heat wave knowing I would have trouble finding someone to come out at 5pm on a Tuesday. This was the third company I called, the first didn't answer and the second offered to come out the following week! The third was Let's Chill and Kevin offered to come out as soon as he finished up with an appt he was wrapping up. I figured he was doing me a favor since that was probably supposed to be his last appointment for the day. I was happy to see he did come by as promised and took care of the leak. I accepted a quick quote (which I found very reasonable), he cleared out both the primary and secondary lines and the A/C was as good as new. Talked to him a little about his company and asked a few questions about our HVAC system (I wanted to make sure he knew what he was talking about). I could not be happier with the level of communication and service that was provided and I now have my "A/C guy." Just like we all need a good mechanic we all need a good "A/C guy" and I'm happy to have found ours. He will be replacing our condenser unit very soon. I very highly recommend Let's Chill HVAC! read more

Kevin saved the day from the sweltering heat with his prompt response and astute problem solving to identify and solve our air conditioning condenser issue! He was proficient and competant in connecting the dots with the problems in our AC and breaker panel. I appreciated that he took the time to explain what he was doing and why he was doing it, which other HVAC technicians rarely do. He also tested our refrigerant and refilled it to the correct levels, which no other technician thought of. I highly recommend Kevin for future jobs and respect his judgement after he fixed our AC timely. read more

If you need an honest and reliable air conditioner person, Kevin is the person I go to from now on. My 10 year old air conditioner stopped working and I decided to get various quotes to replace the unit. It was quite expensive from other vendors to replace the actual unit and Kevin dropped in to take a look. He told me that I didn't need to replace it and that he could fix it. After opening up my AC unit, he was able to take apart the entire unit, re-wire all the components, replaced the parts to the air conditioner and got it working. He saved me the trouble of spending tons of money to purchase an entire AC unit. He is someone I know can trust when I need him for all my heating and air conditioning needs. Thank you Kevin! read more

Twice Kevin has come to our rescue when the a/c has stopped working during a heatwave. Kevin knows his trade well. He assesses the problem, gives you an idea of what is not working, and gets busy fixing the problem. We bought the parts ourselves, at cost, and Kevin repaired the problem. He is efficient, incredibly knowledgeable, explains everything well, and his final invoice is entirely reasonable and doesn't make you weep for days. My confidence in him to diagnose the problem, correctly repair it, and charge equitably is 100%. Plus, like any great doctor's office, he gives a follow up call to make sure things are right. read more

Service above and beyond. We called Kevin to our home to service our HVAC system that two other repair technicians could not figure out. Kevin found the leak and determined we needed a new condenser. After a few trips back and forth to our house which was an ordeal he was able to replace our unit and the air is running great! Thanks Kevin for your tenacity and belief that you would figure out our system and found a solution that works! read more

Kevin is sooo good at what he is professional and tries to save you as much money as possible.. and the quality is on point. But he is very honest read more

Of course our AC started acting up as soon as the weather turned HOT! Thank goodness for Kevin. We called him to fix our AC after hearing from multiple people's glowing reviews. Kevin came on time (actual early), was proactive, responsive, and fixed the issue with our AC unit in no time! read more

We had an elderly family member lose his HVAC system in the middle of a summer heat wave. We were able to get quotes but no one would expedite the install. Kevin was referred to us by a trusted friend when we could find no available companies willing to prioritize us. Even though Hemet is outside his normal travel range, Kevin responded immediately, worked extra long hours in extreme heat and still gave us a fair price for the new system. It is rare to find any type of service people as responsive, fair and hardworking as Kevin. He is very patient, informative and trustworthy. We highly recommend him without hesitation. read more

We had an issue with our tenant's AC unit that had stopped working in the middle of a heatwave around the 4th of July holiday. Kevin came to the house on short notice and started working on something that initially appeared to be an easy fix. However, turns out that the previous tenants had made some "updates" to the AC unit that made everything a much bigger issue. Kevin spent an enormous amount of time trying to identify the problems, had to order a hard-to-get replacement part over the holidays, came back and fixed the unit. Throughout this much-bigger-than-anticipated repair, he stayed professional, pleasant, honest, reliable and more than fair re: repair costs and I would not hesitate to call on him again with any other AC issues. Highly recommend. read more

Kevin came out to my home to fix our home HVAC - aggressive and fair bid, great / no BS service. Job was done on time and Kevin did a great job of keeping me updated on progress of the job. Rare to find good, honest, trustworthy contractors nowadays. Highly recommend Kevin / Lets Chill for any job. read more

Kevin is one of the most hardworking and honest contractors I know. Our heat went out in the middle of winter, and he came out right away to assess the problem. He then took the time to walk me through several options, and answered my many questions patiently and thoroughly. We ended up swapping out our entire janky central air system for a very reasonably-priced mini-split system which has kept us cool and warm for a fraction of what we were paying for with gas. It's a great feeling to know that we made a smart choice with all the hot months (and years) coming up, and I'm very satisfied with Kevin's customer service and work. read more

We had 2 mini-split heads that were leaking due to a broken condensate pump.. After 3 weeks of searching for someone to help us in the middle of the LA heatwave Kevin took the call and came same day with a fair price. He is generous person who is honest and ready to do the job. We would still be without our AC's in 90 degree heat if it wasn't for him. Thanks Kevin. read more