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    Dayo's Garage

    4.3 (4 reviews)
    Closed 10:00 am - 10:00 pm

    Services - Dayo's Garage

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Dayo's Garage Photos

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    7 months ago

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    Premier Car Care

    Premier Car Care

    4.3
    (32 reviews)

    After spending way longer than I should have driving around without a spare tire, I decided it was…read morefinally time to buy a wheel, and looked around for a good place to get a tire. After a quick search I stumbled across premier car care. They had great reviews so I figured I'd give them a try. I stopped in without prior notice that morning, and was helped at the counter right away. They were able to order the tire I needed with same-day service. They didn't try to con or upsell anything, just asked me what I needed and what I planned to use it for. They found me a good deal, with the tire + mounting + tax coming in at about $165. I was able to pick it up same day. Overall this was an excellent experience. Highly recommended them.

    Attention Larry and Everett: I had what I consider one of…read morethe worst customer service experiences I've ever had with Premier Car Care at 1171 Niagara Falls Blvd. I called simply to ask for a price on a brake job because I was looking for a new mechanic. The woman who answered the phone, who I later learned was Roxanne, refused to provide even a general price range. She told me they don't give prices over the phone and that I would have to make an appointment. When I politely asked for her name, she hung up on me. I called back and left a message explaining what had happened and asking to speak with Larry or Everett. Instead, Roxanne called me back. Rather than listening to my concerns, I felt she talked over me, raised her voice, and insisted she had not been rude. I repeatedly asked her to stop yelling at me. During this call, another business owner named John was listening on the line and heard the entire conversation. I called a third time and finally spoke with Everett. He told me Roxanne was his wife. Instead of listening to my concerns as a customer, I felt he immediately defended her and showed no interest in resolving the situation or apologizing for the way I had been treated. I own four vehicles and was looking for a shop to perform brakes, a four-wheel alignment, and a coolant flush--well over $1,000 worth of work. Because of the way I was treated, they lost not only this job but my future business as well. Good customer service starts with treating people respectfully. Based on my experience, I cannot recommend Premier Car Care. I will gladly take my business to a company that values its customers and treats them with courtesy. PS I would've never written this review if Everett didn't dismiss me and said he stuck up for his wife who's bat shit crazy ruining his business.. all ever had to do was apologize and I would've never written this, but he didn't.

    Dayo's Garage - autorepair - Updated June 2026

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