Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

Anywhere from may to June of 2022 I took my Chevy cobalt to get the back right break done and on…read morethe 4th of July the car swerved to the left and then to the right then it totaled on the expressway going towards west of the 33. He had an unlicensed mechanic working on my car at the time. Not sure how business is for them but I do not appreciate my experience

I appreciate Joe and Shannon's ability to calmly explain my options! They are gentle, intelligent…read moreand detailed. They have kept my daughters and sisters vehicles safe. Lemon and Dan are also experts, and work hard to get you the best options. They have been steady, fair and fast with all of our families vehicles. Highly recommended.

First-time customer after our former shop owner sold his property and closed down the business…read more Dan, Shannon and Joe were extremely helpful and communicated with me every step of the way. Several issues needed to be addressed, but one in particular involved hunting down certified after market parts that were a fraction of the cost of going to the manufacturer- saved me $400+!! We will be back.

Great staff. Honest mechanics…read more Not gonna prey on lack of knowledge customers. I highly recommend this place for all your auto needs.

Phil's auto repair is one of the most down to earth, reasonably priced, reliable garages I've ever…read moreexperienced. The mechanics are thoughtful and i am always pleased with the work they do!!

When I got my first car it needed some repair, but I was a college student with a tight budget…read more Chris really listened to my concerns about my budget. He would find a way to word or express what was wrong with my vehicle, how much the parts would be, and what the estimated total would be with labor in an easy way for me to understand without making me feel like a moron (like some mechanics have done). He also helped me plan along like "well if you need to wait a week til next paycheck you could drive it but I wouldn't do more than that." Or when her frame gave out and he had to tell me that the cost to fix it would be more expensive than just getting another used car. At Vics you can really tell that Chris and his team put their customer's first and I'll keep going back to them for services. Affordable, respectful, and communicative, Vics is the place to go and has my HIGHEST recommendation!!

Please read the pictures that are labeled 1-5…read more.. Scheduled an appointment for 1. tire rotation, 2.wheel balance, 3. Check struts/suspension and call me with opinion, 4. a wheel alignment if it needed it from #3 . 5 oil change , waited my week and half. Took it there early at 8am on Monday . Wrote on a piece of paper and placed it on my dashboard before I turned my keys over stating the above things as well with my phone number in #3 for calling me about struts/suspension. I get a automated text around 1pm saying my cars done. So no phone call the whole time!Go pick my car up they tell me $450 and they replaced the ball joints tire roto and balance(but they didn't put balance on the receipt because they don't charge?) wheel alignment and oil change. I paid cash just upset cause a silent anxiety attack. I drove home 15 mins away on the throughway doing 55-65 with flow of traffic and my car/steering wheel/tires are shaking and vibrating worse. Immediately slowed down to 50 got home and parked it . Couldn't sleep even sent a text back to the automated number at 6am upset that I paid $450 for work I never authorized. Also seen balancing wasn't on the receipt . I called at 8am when they opened and said what happened to me and if they forgot to balance the tires because it's not on paperwork. And idk who but told me they don't charge for it so they don't put it on the receipt ( yet they're doing work to my car, not documenting it) and to drop it off and will take 40 mins.. brang it back for them to fix and when I dropped it off , the older gentleman on the left lift he didn't seem in the best mood and sorta just hung my keys up and kept working I told him I parked it on side street and left. I had to call them 3.5 hours later saying what's the deal and . They told me ohh yeah it's been done you can get it whenever. (Again didn't call me) Picked my car up didn't even close the door from my mom dropping me off and Chris the owner I believe told me yeah check it out we looked at it is seems fine we drove it around . You might've threw a weight idk how fast you drive, Take it for a spin back on throughway and let me know what you think . I said ok cool cool thanks I'll bring you guys a pizza for looking out for me. The rest of review is in the pictures labeled 1-5

I've been meaning to drop a well earned and deserved 5 star rating to this team of expert mechanics…read moreof foreign cars. I'll start by saying that I've been a BMW owner since 1999. My cars were always in California and baring the cars being under warranties, I only stuck with highly skilled BMW experts. I was really challenged a few years back bringing my 550i to Buffalo. I went through many shops after having motor blown- luckily it was due to a recall issue, flywheel wiped, auto brake system fried etc. A lot has happened since moving car here and could never find the right fit for this car until I came to Dragon's. Danny, the mechanic took special interest in this electrical issue I was having. I had already spent $2,700 to get electrical issues fixed and was told that I should go new BMW ABS system- $6 K + labor. I knew it was an electrical issue and decided to go a different path so I brought it here. I'm so glad I did. These guys had it for a few days, tried a number of things based off of what I told them and came back with a resolution that Danny found on a forum. Only true problem solvers with a passion for these cars would have dig up the problem and fix. In the end- it was a $500 fix vs. a $7k proposed repair and that would have not solved the problem. This is long winded but it's important to all who read this- do t be like me shopping for a good crew of mechanics over a few years because you love your car. Bring it here and know these guys will be my go-to's long into the future.

Knowledgeable mechanics. Good place to have your vehicle serviced. I have both mine and my wife's…read morecars taken care of here and I trust they are doing good work for a fair price.

A local mechanic you can trust!…read more Dayo is a trustworthy mechanic who runs his own business and does all the work himself. I am always pleasantly surprised by his reasonable pricing! He does not inflate his hours or the cost of parts. (unlike those big corporate places) I always recommend this shop to friends and family. Support Local!

Dayo is a very nice man he is good at his service and fair on his prices, he also gives you a…read morerecord of time and rate, so you know where your being charged, I highly recommend his services, always does a great service on my car, one of the best in the area.

Honest, professional and wonderful! If he says I need something done, I do it. I have that much…read morefaith and trust in what he says. Me, my friends and family have been going to him for years. Most recently, I had a total detail of a car that I purchased. It had some serious stains on the upholstery and carpeting. I now have a car that looks and smells like new...inside and out. They worked their tails off and I highly recommend their detailing work. The price beat out all other places and the quality of their work is second to none. Thanks again. Mary

I can always count on Newtons to fix my car and truck issues. They are very honest and will explain…read morewhat's wrong and give fair prices to fix. They will let you know if they see anything additional wrong on your vehicle but do not force you to fix anything unnecessarily. I would recommend to everyone.

I had thought I made an appointment on their website for today at their Niagara Falls Blvd…read more location, but when I arrived they had no information about it. I never did get an email verification. They took me right away though! Oil change and NYS inspection. I was out of there in less than an hour even though their lot was full with cars. I even expected to hear that I would need brakes, but I passed the inspection with no issues. Good to hear since I'm driving to Rochester tomorrow. They were friendly and professional as well as efficient! I will be back!

We had a misunderstanding about pricing, but Chris called to make it better for us. They're nice…read moreenough and I think they do a good job. They send out coupons that are a really good deal.