We first used Fleury's Floor Covering 11yrs ago for a hardwood floor repair/replacement due to a…read morefridge water leak. Fast forward to present day and time to replace 30yr old original carpeting upstairs. Because our prior experience with Fleury's went so well, naturally we returned to them for phase 2. I started with Chris at the store to present the project and he made suggestions for makers and brands to best match the Brazilian Cherry we had downstairs. Patrick was up next with onsite inspection, measurements, and bringing over samples. A complementary (and upgraded) product was chosen and install timeline was set. Javier and Kiko were next on the scene and took only 5 days to demo carpet, prep and level subfloor, and install flooring and baseboards in 4 bedrooms and a hallway. Patrick came by a couple times to check on progress and made a great suggestion to add additional underlayment. That - combined with their tried and proven method of gluing and nailing down the floor - made for the most solid-feeling hardware floor installation I've ever encountered. I'm a pretty picky customer, so when I tell you their craftsmanship, attention to detail, and finish skills are top notch - believe it. Prices and labor these days are pretty much standard all around. But if you receive this level of workmanship and flawless results, you sleep better knowing you made the right decision. Can't say enough about my experience with Fleury's. 10/10

From our experience in the showroom to the final invoicing, we couldn't be more happy with the…read moreresults. Fleury's has been in business for decades and the folks there really know their profession. They thoroughly explained the options for what we needed and we were able to find the right fit for the right price. They installed new flooring for our kitchen and dining area and new carpeting in the bedrooms, halls and living room. The installing crew were really careful, thorough and skillful. We couldn't have worked with more competent people who were also easy to communicate with. They made sure to ask us if there was any question about any aspect of the installation. Always on time and very polite. We highly recommend Fleury's.

We recently had laminate flooring installed throughout our entire home. Unfortunately, our…read moreexperience has been disappointing, primarily due to persistent noise issues. Walking across many areas of the floor produces noticeable sounds, which detract from the comfort of our living space. When we brought this concern to the installer's attention, they dismissed it as "normal." This response left us feeling as though our concerns were not taken seriously, and we are now left with a problem that affects our everyday life. What We Liked * The sales representative at the Danville showroom was very helpful when it came to choosing flooring samples. Their assistance made the selection process easier. * Although the cost was higher than other estimates we received, we chose this company because their measurement process was thorough and detailed. Major Drawbacks * There is consistent noise whenever we walk across the floor in many areas of the house, and the issue has not improved over time. * While the installation was completed, we felt that our concerns were not addressed adequately afterward. * The installer insisted that the noise was "normal" rather than providing a clear solution or inspection plan * When we brought up the noise issue, the installer attempted to fix it by adding more nails to the stairs and applying a solution provided by the manufacturer, but these efforts did not resolve the problem. Later, Brian, the owner of the company, visited our home. He did not introduce himself at the time, and after walking the stairs, he claimed the noise was caused by his ankle. After inspecting the house, he concluded that the noise was "normal" for floating floors and said there was nothing further he could do. * Even though they removed the samples from the showroom and stopped selling the brand installed in our home due to other customer complaints, they still refused to address our ongoing problem. Because the walking noise is so noticeable and our concerns were dismissed as "normal," we cannot recommend this installer. Brand/Color: Aquaproof XL laminate flooring manufactured by AquaProof Floors, part of HF Design LLC. Installed: October 2025.

The best. We did…read morethe old-school process to get our living room carpet updated: find three well-rated floor vendors, get quotes, have them measure etc. We felt most comfortable with Diablo Flooring, from the in-store rep to the estimator. Value was there, and everyone we dealt with seemed authentic, relaxed, with no "sales pitch" and no "artificial" tone. Their installers came out and did a wonderful, professional job. We couldn't be happier with the end result. I deal with a lot of home improvement vendors throughout the Bay Area because of my line of work. I'm keeping Diablo Flooring at the top of my flooring list.

Wow. Must have been a stick up someone's you know what when they answered our call…read more We called to make our purchase after receiving the quote. I don't recall who picked up, but they picked up very unprofessionally. Told the woman who we had talked to on Saturday and was immediately followed up with "She's not in today"... Okay. Didn't ask or care, we just want to put our order through. Anyways, we said that's okay and just wanted to make our purchase. The lady then acts like we're forcing her to do something out her scope of work. She then mispronounces our last name followed up with an "okay" in a rude tone. And then after being corrected, she gets upset and says that she doesn't want to talk to us anymore and that someone else will call us back. No thanks! We'll take our business elsewhere.

What a great experience from beginning to end! We were looking to have our wood floors replaced and…read morewe had the best experience working with Carpet One. The store is huge with so many options to choose from. We really appreciated Lisa's help in choosing a color. She helped narrow down our selection and we were able to bring samples home to see the color in our home. Oscar came out to measure our house and served as our project manager. He was easy to communicate with and answered numerous questions. The team that installed our floors was led by Jaime and they were excellent. They worked efficiently and cleanly. They moved all our big furniture as well. Our floors were finished in a week and we love it!! Highly recommend Carpet One.

Experienced carpet business. Professional, helpful and on time. I was able to choose a good…read morecarpet to match the interior and was impressed with everyone that helped me.

Reasonable price and good quality. Tom is good at taking time to explain and educate, quick…read moreresponse and great communication by emails. Flexible and worked with our schedule. Highly recommend.

I ordered new flooring through Costco. They contract with SNG carpets. They were fast and efficient…read moreand communicated well regarding scheduling. They did a great job. The supervisor even showed up on the last day to walk through the job. Make sure it was done right and to Make sure I was happy with the job they did. I've never had a company to do that before. I really liked it. I also got a fantastic deal on this service by going through Costco. I highly recommend SNG and Costco.

Tony was super helpful from the beginning. Gave me a pretty good deal I think. Definitely really…read morelike the new vinyl floor I got from them. All my visitors compliment it. Recommend this s and g location!

Great local shop for flooring. Large selection at competitive prices. Excellent job at…read moreinstallation. Completely satisfied with the job they did. Highly recommend.

Mike Mayra was on time and showed great dedication by carefully placing the boxes in the right…read morelocation despite access limitations. His effort and attention to detail made this an outstanding delivery.

Mark, Johnathan and team are amazing! A few years ago, I hired them to redo the flooring in my…read morekitchen to the beautiful Gaia America Cherry LVP. This year, I wanted to replace the carpet throughout the house with the same. After getting several bids, it was clear that CCH was the best price BY FAR. They even worked with me and the manufacturer to get extra discounts since I would need to redo the kitchen as well to match the latest LVP version. They finished the job (~1900 sqft) in just about 4 days and they even helped move many items including disassembling my master bed, at no additional cost! The team is super respectful, and the attention to detail (while not perfect) far exceeds what I would expect given their competitive price point. I am also really impressed with Mark's responsiveness over text, providing updates and responding to concerns - including after hours! His and his team's level of customer service, again, is really top tier. For example, when his team accidentally broke a couple of ethernet cables, he offered to deduct the cost from the bill right away. And at the end of the job, he encouraged me to compile a punch list of any issues that needed to be addressed in a return visit, which should happen very soon. Despite pretty much all of the work being finished - he has not asked for the 2nd half follow up payment yet - not until they complete the punch list at the followup visit. Really commendable company! I also love the music the install team plays during their work (they are also willing to turn it off if the customer needs it quite). So I was thrilled that they were willing to send me the youtube play list. Happy to recommend this company for your next flooring needs! I may even be trying them out for a bathroom remodeling project soon via their partnered remodeling company. Fingers crossed!

Concord Carpet and Hardwood, installed our engineered Hardwood floors in our entire home . We…read morelive our 'Devine Collection Bravada color is Rhône' floors. Barbara our sales person is very organized and easy to work with; the installer Fernando did a great job, especially with the transition area. I give the a 5 star review! I highly recommend Concord Carpet and Hardwood.

The sales person, JR, was friendly, charismatic and easy to talk to. We ended up purchasing…read moreCoretec Vinyl, Sonia Marble. This product costs $10 a box which means, my bill of several thousand dollars was paying for the craftsmanship to install. JR told us, they will smooth your flooring out to make it even so there are no dips and valley. To prep, I had to remove my bath sink & toilet and remove my shutters to my sliding door. You pay half at start and other half of payment after installation. Installation guys were nice & professional. They did ask me a wee bit late which direction I wanted the flooring, as they had installed it the opposite direction I wanted. Without batting an eye, they pulled it up and changed it to my liking. After leaving and a few days later, the step layer piece (one step down from one room to other) started to pull off. Also, I notice the flooring had a lot of air pockets under the vinyl; they did not even the flooring prior to installation. We taped many spots where the flooring had air pockets to show JR. The owner ended up coming out and was not great at a resolution saying, it was a floating floor. I would not pay my second payment and eventually, they did come back to pull up flooring and even it out. I am happier about floor but I should not ever had to call back; it should have been done properly the first time. One error I made, I did not have them fix my baseboards. After putting them back on, they left the nails showing so now I have to take time from my life to fix.

What a terrific company. Thank you Jim, Lisa and Sergio for making our new floor choice and install…read moreso easy. From the first visit to the store to the day of the install everything was like clockwork. We will spread the word about our experience!!!

Thank you MITCH for another great service. Our dogs are happy and our house smells clean again…read more Biscuit and Louie were supervising Mitch closely... see picture! LOL

Dry aged Prime at choice top sirloin prices. If a stain can…read morebe removed, Mitch makes it happen. He's on time, friendly, and well priced. I don't ask him how much before he finishes because I know he will charge fairly for the work he did. Having that trust in a service is worth a lot to me.

Julie was very helpful in getting me the vinyl flooring that I wanted. She also made sure it…read moreshipped from the Richmond Warehouse to get to her store in time for my flooring contractor to pick it up. Everyone I was in contact at the store was very polite and helpful.

I would like to give a shout out to Tiffany Tapia, with the floor store in Concord. Her customer…read moreservice is exceptional. She knows her products and is kind and patient. I highly recommend working with her if you're going to choose a Flooring product the carpet that I purchased was of excellent value and I will enjoy it for many years to come. I am sure thank you Tiffany.