I absolutely love this little shop! The owner has a great eye in buying and displaying her gems…read more There's much to see in a small space, with lots of nooks to discover--I enjoy taking my time going through everything. Each time I visit I find great little treasures to take home. Lots of the jewelry is well priced, too, which I appreciate.

This is my fave consignment shop!!! I found a beautiful crystal necklace that I will wear on one of…read moremy next adventures--oohlala! I also found some boots and a jacket that my friend might like. Divine Consign has lots of very unique items--clothing including jackets and coats, jeweiry, hats, and shoes that you probably won't find any of your friends have. They accept items for consignment, but it is important to ask Joy what they are taking before cleaning out your closet. They are a high-end consignment shop that we are fortunate to have these days. Go in to get presents for your friends or for giving a gift for yourself!!!

Excellent furniture great quality excellent driver teams very professional…read more We love the place

I came into this establishment earlier and was told by an employee that I could use the restroom…read moreupstairs. About two hours later, I returned and asked Jennifer if I could use the restroom. She told me "out, out, out" and directed me outside. I explained that another employee had told me there was a restroom upstairs, but she still refused to help me. I went upstairs, where another employee provided the restroom PIN and allowed me to use it. When I came back downstairs, I spoke with the manager, Israel, and explained what happened. I was disappointed that he didn't apologize or address the situation. As a Black customer, the way I was treated made me feel uncomfortable and singled out.

Outstanding Customer Service from Danny at Crate & Barrel!…read more I can't say enough good things about our experience with Crate & Barrel, especially Danny, the store manager. He went above and beyond to make things right, and this is exactly the kind of customer service that earns lifelong customers. My wife and I received a Keurig as a wedding registry gift from my aunt. When we opened it back in July, we realized it wasn't the exact model we had registered for, but we figured it would still do the job. Unfortunately, the machine turned out to be pretty disappointing and eventually stopped working properly. We stopped by Crate & Barrel this weekend to see if there was anything they could do. That's when we discovered that the wrong model had actually been shipped when the original order was placed back in January. To make matters worse, the model we received was worth significantly less than the one we had registered for. Given how much time had passed, we were initially told we would need to work directly with Keurig to resolve the issue. I spent an hour on the phone with Keurig and got absolutely nowhere. Frustrated, I reached back out to Danny at Crate & Barrel, and he told me he would see what he could do. Within 10 minutes, Danny called us back with an incredible resolution: a $240 Crate & Barrel gift card, and we could keep the defective machine! Honestly, we were blown away. Danny could have easily told us there was nothing more he could do, especially given how long it had been since the original purchase. Instead, he took ownership of the situation, advocated for us, and made sure we walked away happy. Mistakes happen. What separates a great company from an average one is how they handle those mistakes. Danny absolutely nailed it, and his willingness to go the extra mile speaks volumes about him and Crate & Barrel. If Crate & Barrel leadership sees this, Danny deserves recognition for the way he handled this situation. We'll absolutely continue shopping at Crate & Barrel, and we're incredibly grateful for his help. Thank you, Danny! This is customer service done right.

Worst customer service. You can't browse the store without being asked every 20 seconds (I'm not…read moreexaggerating) if you need help, mind you there were other customers in the store and they weren't being bothered. My fiance and I felt profiled, and we will never come back and would not recommend this store.

I was lucky enough to find Kim and her team just as I'd fired another designer who was just not…read moredelivering. I can't imagine how much better the whole project would have been if I had been working with Kim from the beginning! I had never worked with a designer before, nor had I ever taken on a project as big as this one and I feel so lucky to have had the KHI team by my side to get things done. As context, I was remodeling a kitchen, two bathrooms and adding a half bath. The kitchen was totally gutted and actually combined with another room to make it bigger. I had gotten so little help from the other designer I didn't know what to expect, but I knew that I needed help managing the many moving pieces and parts of this project. I also had a time crunch because we were needing to move in soon. Kim was immediately available personally and asked me some questions to assess what I was looking for. Then she and her team got to work! Their process was smooth, efficient and effective. I was given enough choices to feel like I was providing input, but not so many it was overwhelming. They were always on time and did a great job managing expectations with regard to supply chain issues. They also were terrific and keeping me in sync on budget both for their time as well as all the materials they were sourcing for me. One of the things that I thought was most amazing was the attention to detail. They had everything shipped to their office first to make sure it met their specs, and then it was ultimately delivered to my house. That made me feel really well taken care of and it was for everything from huge items to smaller accessories. They made me feel very comfortable throughout the whole process and felt like I couldn't go wrong with them. I really can't recommend them highly enough and credit them for getting me sanely through the projects. Their prices were incredibly reasonable and the ideas and inspirations they came back with were all creative and exciting. Kim and her team are super quick to respond to inquiries, but usually proactive in keeping in touch. Since I've finished the project they helped with I've had constant compliments about how nice and how creative everything looks. I'd use them again in a heartbeat and recommend them to anyone I can. All the stars for KHI!

I regret to say my experience with Kimberley Harrison Interiors has been extremely disappointing…read moreand frustrating. I enter into a contract with her back in January 2024 and terminated it in May 2024 due to spending thousands of dollars and never receiving what was promised. It appears Kimberley Harrison is not a licensed designer since there is no license number on her website, and I was told by the CCIDC that she is not registered with them, California Council for Interior Design Certification. I called them and asked if they could help me, and they said they cannot since she isn't licensed. Unfortunately, in California interior designers are not required to be licensed. Unlike the California State Contractors Board, which mandates licensing and regulates contractors. I have learned from this experience that next time I will use a license interior designer that is registered with the CCIDC. Kimberley Harrison Interiors firm never provided me with an Inspo/Mood board and no "Kick off Meeting" as promised in her contract. She states in her contract this is the launching pad for every new project. After receiving invoices of thousands of dollars for hours she said spent sourcing, I realized something was not right. During their many hours spent sourcing I liked less than half the items sourced. I do not care for marble, and she sent me items with marble. She said, "Oh, I didn't know you didn't care for marble". If she got to know me like her advertising flyers stated and had a "Kick off Meeting" to get to know me and how I plan to use my home space, she would have known. After months of waiting I still had no concept board or Inspo/mood board. I called a few other high end interior designers in S.F. and asked about how many hours it takes to do one of these boards. The range of hours was much lower than what I was being charged and I still have not received any design boards to show for all the money she charged me. I was emailed furniture items they sourced which cost me thousands of dollars in sourcing time. I showed my attorney these items and he said, "Where is the cost of these furniture items?" Kimberley Harrison Interiors never provided any associated costs with the items she emailed me. She said the items were mostly to get an idea of the shapes I like. Really? She also promised that I would be assigned one designer to my project, and it was Ally. I no direct communications with her during the last 3+ months. I learned in May she was taken off my project and moved to another project without any notice. Obviously, the other client took priority over my home project. Kimberley communication with me was done mostly through lengthy emails. Charging me at a high hourly rate is not an effective way to communicate design ideas. It was impossible to reach Kimberley by phone and hen I called I was a told she isn't available. Instead of a returned phone call I would get an email. The lack of communication, transparency, and professionalism has left me feeling frustrated and misled. I would not recommend her services.

Big thank you to our designer Linda Cooper and all the support staff here. Everyone did an…read moreexcellent job and we are thrilled with all the products and end result. Products were excellent, prices were better than anything we could find online or elsewhere and the design help was crucial. Highly recommended.

You can wear a camo outfit to blend in and not be seen....or you can go to Luxe Home and they'll…read morejust act like they can't see you. Not sure if you have to flash a Birkin or your Chase Sapphire card to get noticed? I don't have either but wanted to shop for high-end tile. As a designer, I'm always looking for unique materials. Also, I'm having some custom tile done elsewhere for an accent and was looking for a unique all over tile for my own home. Two employees and one other customer were being helped while I was there a good 10 minutes. It's not a big place but they have some incredibly beautiful things...hence the 2 start rating. My conscience won't allow me to refer anyone here as I'm not sure how they would be treated.

I love Sugi! I used to come here on my lunch break from work over nine years ago and wander around…read morethe treasures and dream about traveling to Japan. Truly a magical place that inspired me to travel after I graduated from Saint Mary's College. I am so incredibly happy this local gem is still going strong. Wanda, the owner, is so friendly and highly knowledgeable and she helped me find a ginkgo sushi set that reminded me of one I always wanted back in college. I also purchased several other items including a gorgeous stone Pixiu and an adorable frog netsuke. I highly recommend this shop to anyone looking for high quality gifts and I'm so happy to have been able to introduce my little sister to Sugi before she starts her own SMC journey. :)

I wandered in here the other day and was so surprised to find a store with an authentic Japanese…read morefeel in downtown Lafayette. I normally drive out to Japantown because of my obsession with all things Japanese, but found out that this place has everything I would want at a lower price. I decided to get a gift here for a friend's birthday and started talking to someone who worked at the store. She mentioned it was family owned and they have been around for over ten years. It always feels great to support a local business, especially having worked in a small business myself. End of story: my friend loved the gift and I'm definitely coming back. Thanks guys!

Cool vintage store that has all kinds of furniture, decorations, collectibles and more. This is…read morethe place to go for unique furniture and household items and accessories. Go here for things used and antique items you won't find anywhere else.

This was a nice place to checkout. There was a wide selection of collectibles. The prices were…read morereasonable. I did have to take a star off due to the service. It seems the assistant at the desk is prejudiced towards black people. She immediately got up and started to follow my spouse around the store. This generally happens when we visit places where they assume just because you're black you're going to steal something. It's the reason why we have returned. It's a pity they don't want our money. They should treat paying customers better.

I have bought a couple of things here over the years and decided to sell some jewelry on…read moreconsignment. The owner sold an expensive emerald ring quickly and at a fair price. Well-run, long established Orinda business.

I love shopping for vintage stuff, and I've found a few cute things at this store, but I'm always…read more"greeted" with a forced, "Can I help you find anything?" I have thick skin, so I don't mind the obvious air of superiority. However, I visited with a friend yesterday, and the way an older blonde woman approached us was incredibly disrespectful. She asked, "Are you girls looking for something?" When my friend mentioned that she wanted to sell some fancy crystalware, she was met with dismissive excuses like, "We can't take that much; our store is small." The interaction felt discriminatory and selective--the kind of attitude I don't want to see in my community.

This is a great little thrift store located across from Lafayette Park. There is a large variety of…read moreclothing, including men's clothing. There are lots of toys for kids of all ages. I went there looking for a choker necklace. However, I found a beautiful bracelet and lightweight animal print shawl. They have lots of helpful volunteers. The profits go to local charities. --

Fun treasure hunting and reasonable prices. The toy section is especially fun for my trips with my…read moregrandson.