I got my wedding dress from David's Bridal a couple of years ago, so when my sister started looking for hers I recommended her come try some dresses here. They have a wide range of dresses and at a reasonable price. I wanted to give a huge shoutout to the our assistant for the day Gabrielle/Gabby - she was AMAZING, and soooooo patient with us. My sister tried several dresses during the appointment time and still hasn't worn one that felt like it was "the one". She let my sister try on a couple more and the last one had everything she wanted in a dress, which brought on waterworks by everyone. I get that this place gets very busy and can feel hectic, but Gabby made us and the bride-to-be feel not rushed and very satisfied with our experience. Thank you Gabby! read more

o my two floors few overwhelmed staff premises falling apart dresses crammed in and not in good shape pitifully small dressing room and hard skimpy chairs for bride's friends/family to sit on sad sad experience read more

Extremely Disappointed With the Alterations to My Daughter's Wed We purchased a beautiful wedding dress for my daughter, expecting the alterations process to be just as special and stress-free as the experience should be for a bride. Unfortunately, the alterations turned what should have been a wonderful experience into a complete nightmare. They took all the measurements and had us return only two days before the wedding for the fitting. When my daughter tried on the dress, we immediately noticed that the front bottom portion was too short and did not touch the floor. I asked them to correct it. We returned the very next day just one day before the wedding to pick up the dress, and the problem was even worse!! One side of the dress was noticeably shorter than the other. To make matters worse, the inside of the dress was filthy. My daughter was extremely upset, and we had to wait for hours while they addressed the issues. On her wedding day, the dress still had one side shorter than the other because there was not enough fabric left to make the necessary correction. We were told they could push the dress down so that it would touch the floor, but doing so would leave my daughter's breast exposed. That was absolutely unacceptable, especially for a wedding dress. This was supposed to be one of the most memorable and beautiful experiences of my daughter's life. Instead, she was stressed, upset, and worried about her dress right before her wedding. We contacted their corporate office by email and followed up repeatedly. After two months, someone finally contacted me. I explained everything that happened, and I was told, "I'll call you right back." I never received that call. They refunded us portion of the money, but honestly, it did not come close to compensating for what we went through or the damage and stress caused by the alterations. The dress cost over $2,000, and we trusted them with something extremely important. Unfortunately, they did not handle it with the care, attention, or professionalism that a wedding dress deserves. Please be very careful and do your research before trusting them with your wedding dress. Make sure you thoroughly inspect the alterations well before your wedding day and do not wait until the last minute. What should have been a beautiful experience became a very stressful and disappointing one for my daughter and our family. read more

David's Bridal - The front of the wedding dress was cut approximately 2.5 inches too short. It did not touch the floor at all and was visibly shorter. - Bridal Near Me - Paramus, New Jersey

I purchased my wedding dress from the Paramus David's Bridal location, and unfortunately, I'm extremely disappointed with my experience. The dress was a clearance dress, which I completely understood and was fine with. I also recognize that I should have inspected the dress more carefully before leaving the store. However, I never expected that a wedding dress being sold by a bridal retailer would have the condition issues that I later discovered. One thing that stood out to me at checkout was that one of the employees quietly whispered something to the employee checking me out. I obviously didn't know what was said, but afterward, I wondered if it had something to do with the dress, especially because the final price was different from what I was expecting. After taking the dress to my tailor for alterations, we discovered that the bottom of the dress was extremely dirty and the zipper was damaged. My tailor was genuinely shocked that the dress had been sold in that condition. What makes this even more frustrating is that there was already an issue with the zipper when I was in the store. I was told there was nothing wrong with it, and one of the tailors came out and pulled the zipper up as if everything was fine. My own tailor later determined that the zipper was damaged and didn't have the proper support, and she now has to replace it with a heavy-duty zipper. I also felt like the employees were almost trying to discourage me from having my alterations done there. At the time, I didn't understand why, but after discovering the condition of the dress, that interaction was especially frustrating. I understand that clearance dresses may have imperfections, and I take responsibility for not noticing everything myself at the time. However, I also believe significant issues like excessive dirt and a damaged zipper should be identified and disclosed to a customer before purchasing a wedding dress. Thankfully, my tailor has been absolutely wonderful and is taking care of everything for me. She even offered to arrange the dry cleaning herself to take some of the stress off of me, which I am incredibly grateful for. I have contacted David's Bridal Corporate about this experience and hope they take the situation seriously. I genuinely hope other brides have a better experience and that more care is taken to inspect and disclose the condition of clearance dresses before they are sold. read more

Honestly such a pathetic experience. The lady at the front desk was so rude and wore a stupid looking blazer. We were told to look in a section where "all dresses come in all colors!" and neither of the dresses we picked came in the blue we wanted. No where to sit when trying on dresses and close to zero help picking out the dresses and finding sizes. Our lady helping us needed assistance with every question we asked. 0/10 recommend. read more

Very professional! We came in with about 6 girls looking for affordable Quinceanera dresses for the court and they did not disappoint. You have a sales associate that works one on one with you or your party which makes the whole experience go super smooth. In less than an hour the girls tried on dresses and the front staff placed the orders. The dresses were in the store for pickup in about a week after. I definitely recommend David's Bridal as the staff here is top notch. read more

It's 2025 why are we still shopping at David's bridal ??! There are SO many better options out there. David's bridal's dresses are extremely outdated and not worth the price. I ordered (by force not choice) a bridesmaid dress in March of 2025 and it did not come until mid August (they told me the absolute latest would be June). After my dress arrived they told me I would need to pay a rush fee to get it altered because the wedding is in mid October (which is 3 weeks). I think it's insane that they would charge me a rush fee when the dress delivery kept getting delayed on their end. 6 months to get a basic dress delivered is crazy. I ended up getting my dress altered elsewhere (the alteration took 3 days) and hopefully none of my future friends/family used David's bridal again. read more

How ?! Summary do not shop here. Just how is it even possible now I'm convinced they just don't care ‍. This is part 2 on my 1st review we just got our Maid of Honors dress the wedding is 16 days away we place the order Feb 1st wanted to get alterations but that went out the window on how long it's taken to get her dress. They were kind enough to ship it to her since time constraints and now we will have to get it altered somewhere else in time hopefully and professionally cleaned. They did the un thinkable yet again stained the dress like what?!!! It's a has a big green stain in the front of the dress this is completely unacceptable!!! Why even send the dress if it's like that this is unprofessional behavior they will never get our business again I wanted to get an extra dress but no ty forget this. SAVE YOUR SELF THE STRESS & MONEY DO NOT SHOP HERE! read more

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Unfortunately, I did not find this location to have a great physical presence nor customer service. On June 19th, my sister (the bride to be) and I went to the Paramus location in search of her perfect gown. She located it with ease, and we were not upset when told we may have to wait for a seamstress, as we did not have an appointment. While checking out, we were told that the veil had to be ordered and would be shipped directly to her at an additional charge of $15. Granted, after spending over $1200, $15 is not a lot. However, why does it have to be shipped when we have to come back to the store to try on the dress? I told the salesperson to refund the veil and guess what...they decided to hold onto the veil instead of charging us for it to be shipped. Final fitting is scheduled for June 24th at 11am. We arrive as scheduled and are brought to the fitting room. Upon asking where is the veil, we are told "it should be in the dress bag." OK, maybe I overlooked it- so I look in the bag again, and am told again, "it should be there." Well it's not! After reviewing my sister and I are told that it will be in on August 6th and we could come back. I'm sorry...say what now? No one thought to advise us of this or checked on this? They just presumed that "someone" put a veil that had not yet even arrived into the dress bag. At this point, I am livid, and ask to speak to a manager. One young lady tells me look for the woman with the ponytail. I go to the front desk/cashier and speak to a young woman who tells me that the Alterations Manager is where I had just left from (in the fitting room). I go back to the fitting room and ask if this is the manager I am supposed to speak to or is there an overall store manager. I am told there is a store manager. Great! Now I have to go back to the front desk/cashier and ask to speak to the "other manager". Here's a thought, perhaps the young lady at the front desk should have asked me "regarding?" when I asked to speak to a manager the first time; this way I would not have been going back and forth like a ping bong ball! Now it gets even better. The dress had not been cleaned. It still had a make-up try on stain that was there on June 19th! What on earth!?? Not only was there no veil, but now there was an oversight in the dress not being cleaned? How is any of this possible? Is this not something a BRIDAL shop preps and does everyday? Or was it something about my sister and I that prompted such carelessness, nonchalance and indifference? Of course we received lukewarm apologies, that were not nearly enough. I was certain that my sister would get a call, an email, and a credit of some sort to her credit card, but nothing!!!!! This is one of the WORST experiences I have ever had. Thankfully, I was not the bride, especially when they suggested that we come back on the 6th to pick up the veil and the cleaned dress. OMG!!! As if reading my face, we were told they would have it cleaned within 30mins and would mail the veil without charge. Again, where is the sincere written apology? Where is the "as an apology, here's a 20% credit to your card", or "the veil is on us....with a credit"? I could go on and on, however I don't have the time nor the energy! I would not and DO NOT recommend this location.....or maybe they just don't treat people who are not from Bergen County the same. HMMMMMMMMMMMMMMMMMMMMM read more

For my second bridal appointment with DB, I visited the Paramus location since it's a lot closer to where I live. I saw DB had a few new styles online on their website that I didn't get to try during my visit in November, so I called the store the Friday before my appointment to find out if they had those styles in a size 8 so I could try them on. I was disappointed to learn after I arrived for my appt that one of the dresses they confirmed they had in stock in a size 8 to try on, they didn't! The associate working with me was very pushy. She wanted me to try on a bunch of different things despite me telling her I had already tried most of the styles on last month and they were not flattering. After exhausting options, I decided to purchase one of the little white dresses I liked the most. I tried on the style in a size 6, which was skintight on me - the associate was pushing me to order that size and had the alterations women come by to see as well. I insisted on ordering a size 8, which was the right size for me and needed very minimal alterations. I had no issues with the alterations department, except the fact that you can only go on weekdays for the appointment. They took in the top/chest slightly and sewed in bra cups and that came to $75. DB is quite rigid on dates/timelines. As soon as your dress arrives, they call you and tell you need to get there in 2 weeks to pick it up with an appointment. You can't come on a weekend to pick up your dress either - it has to be a weekday so you can meet with the alterations department. Pretty obnoxious when brides are already taking off all sorts of days for their weddings. The people who call you to make and confirm the appointments are kinda nasty / no enthusiasm. Just listing off a bunch of rules, etc. I also had an issue when I checked out/purchased my dress. I had already created a diamond loyalty account prior to my initial appointment in November. I gave them those details when I was checking out for the dress in December. There was a promotion going on at that time with 10% off little white dresses. Later that night when I reviewed my receipt, I realized they didn't give me the 10% off my order. I had to call back and leave a message and then bring in my receipt at my alterations appt to get the credit adjustment. Shame on me for not double checking it at the register, but shame on them for not honoring store wide sales and being sneaky about it. Lastly, the shopping plaza this store is in is pretty run down. The parking lot has giant pot holes and the actual store itself is quite outdated inside and outside. All in all, I am pleased with the dress and how it turned out for my Caribbean elopement but I am not a fan of this particular DB location. read more

David's Bridal - Bridal Near Me - Paramus, New Jersey

I said yes to the dress! I visited here with low expectations to be completely honest. I browsed the website and did not see anything that really caught my attention as I have elsewhere. This location is close to my home and had amazing reviews. I decided to make an appointment to check it out because ya never know. Additionally, everything looks different when you try it on so it was worth a shot. My stylist, Lisha, was absolutely amazing. I went in having very little idea of what I wanted. I didn't have a "vision". I spoke to her about the few things I had in mind and she really hit the nail on the head. Rather than look around, she offered to bring me suggestions based on what we discussed. I opted for that because I'm indecisive and would've been looking around all day knowing myself. She provided me with several options and they were all absolutely beautiful. The 3rd dress I tried was the absolute WOW. She offered two more after just in case but that 3rd one was a no-brainer. I loved that she suggested trying something different because it gave me an idea of how other styles would look. I was grateful for that. All the staff I encountered were great. Everyone was friendly and accommodating. The staff were very knowledgeable. I highly recommend Lisha! As an added bonus, she is bilingual (speaks Spanish). 10/10 recommend this location! read more

To Whom It May Concern at David's Bridal, I am writing to express my extreme dissatisfaction with my second visit to your store, which occurred yesterday. My aunt required alterations for her wedding dress, and unfortunately, the experience was significantly worse than our first visit. The customer service was subpar, and the level of incompetence displayed by the staff was alarming. My aunt specifically requested sleeves for her wedding dress, but the items presented to her were not available for purchase in the store, and others were incorrectly sized, being double her size. Furthermore, her veil was sold to her rolled up in a plastic bag without being steamed, which necessitated my intervention to request this service. We made it clear that we intended to make purchases that day, but the sales personnel failed to provide adequate assistance. The sales associate then left for lunch without notification or arranging for another associate to attend to our needs, resulting in my aunt, who was wearing her wedding dress, standing for over 20 minutes without service. I was forced to request the assistance of a manager to receive any form of support. The overall experience was profoundly disappointing, and I will not be returning to David's Bridal in the future. This incident was an opportunity for your store to rectify the poor customer service experienced during our first visit, but unfortunately, it only served to exacerbate the issue. The staff clearly require additional training to bring their competence and customer service skills up to an acceptable standard. In conclusion, we did purchase the necessary sleeves, but we elected to cancel the alterations and take the dress to another establishment for modification, as we could not trust your staff with an item of such value and importance. I will be sharing my negative experience with my acquaintances and will not be recommending David's Bridal to anyone. Zero stars. Sincerely, Jasmin Marte First visit: This David's Bridal disregard for customer satisfaction is a glaring factor in the widespread closure of their stores. My experience and that of my family a party of 6 ( 5 bridesmaids and 1 bride) was met by inexcusable ineptitude, with very poor customer service that prioritized expediency over genuine engagement. As a group of bridesmaids seeking dresses, we were met with a rushed and dismissive attitude, culminating in a confrontational attitude from the manager. The blatant disrespect and lack of regard for patrons' needs is a formula for commercial failure, and it's little wonder that customers are voting with their feet and shopping elsewhere. I will not give any future consideration for shopping at David's bridal again. read more

My sister and I went to David's Bridal Paramus to purchase bridesmaid dresses. For context, we had a extremely pleasant experience at David's Bridal Freehold, NJ, however we could not purchase our dresses due to time constraints. We decided to try David's Bridal Paramus the following day. We were greeted at David's Bridal Paramus extremely rudely. The greeter demanded that we provide personal information simply to try on bridesmaid dresses, when previous patrons had not provided such information. We were also not provided an explanation as to why we were required to provide our information. Unfortunately this left an awful impression and we left within minutes. It's a shame that we did not have the same experience at David's Bridal Paramus as we did in Freehold. We were eager to purchase our gowns but will not be returning to Paramus. read more

Horrific & traumatizing experience! DO NOT GO! From start to finish, I was rushed during my dress fitting. It's been 27 days and I purchased a wedding dress on layaway. I have decided that I do not want the dress. I don't live in NJ so I am not able to go into the store again as I live across the country. I was told that I am unable to cancel the order over the phone and that I would need to go into the nearest David's Bridal. It's far and I drove all the way there in LA . Unfortunately that store was not able to make any changes in their system. We were able to get on the phone with the NJ location and the manager or employee was so NASTY! I even told them that I don't care about getting the money back, I just want to cancel my order because I don't want the dress nor am I going to pay for the remainder of it. The quality of the dresses are cheap and I know it's affordable however that energy is not what anyone deserves on their wedding day. The value is not worth it. David's Bridal NJ location is committing fraud by not canceling dress orders when a customer is at one of their locations with their paperwork and receipt. read more

So , don't buy the preservation kit . When I purchased my gown the consultants said buy this kit for $150 and you can send the dress out and have it preserved because you bought the gown from us . I got my kit today and I asked if I could return my kit since preserving my gown would cost $1000 . My dress didn't even cost me $1000! When I bought my gown the consultants made it sound like preserving my gown with them was a courtesy ! Nothing was mentioned about the $1000 service fee . Nothing read more

This 1 star is purely for the alterations department. I bought a very simple tea length dress for my reception at David's bridal. Didn't think I would have issues with the alterations. When I originally went for a fitting, they clipped and pinned the dress in a way that it looked like it would fit perfectly. When I came back to pick up the dress a month later, didn't fit at all. The whole top was coming off and one of cups that was sewn in was sticking out of the dress. They tried to fix the cup on the spot but it didn't make much of a difference. The 'solutions' presented to me for the top not fitting: Take the straps up and the part of the dress under the armpits will be too tight Pay ANOTHER alteration fee for the straps to be taken up then under the armpits to be cut open more Use fashion tape. I ended up taking the dress and running. Found a seamstress locally who is fixing this. She told me that the problem is that I was sold a dress that was a size too small in the first place which is preventing the top from fitting as it's so tight in the middle and keeps riding up. This is interesting as I have not gained 1 lb since I bought the dress. Not sure why alterations didn't pick up on that. read more

I had the most wonderful experience at David's Bridal Paramus location. I originally thought I would wear a simple dress to my court house wedding. I had just had a baby 3 months prior to my wedding, and had my board certification test two days prior to the wedding, so I really just assumed one of the four dresses I ordered online from other retailers would fit me and look flattering. This sadly turned out to not be the case. And also for a various number of reasons my family wasn't able to help me get ready for the wedding. So the day before my wedding I tried on the dresses and they all made me look and feel horrible. So that afternoon I made an emergency run to David's Bridal. I thought I would have to comb through the racks myself to find something I felt would work. But to my surprise they actually hooked me up with a stylist, Mollie. I actually entered the store crying out of stress and she was absolutely amazing, she helped me pick out the perfect dress in one try. My dress was sparkly and poofy. I felt like a true bride. I didn't expect that at all. It felt like a dream. I couldn't have been more happy. read more

David's Bridal - Bridal Near Me - Paramus, New Jersey

We picked up my gown yesterday after the alterations department who put a super rush on it for us. The woman in charge of the alterations department gave us a miracle and agreed they could alter my dress right away. Just amazing women at this store, my personal seamstress was Safiye (beautiful woman in gray t shirt) she shortened the gown as well as did an intricate bustle in the back. She is the kindest, sweetest woman. She truly made us ( a much more mature couple) feel like young excited kids again! So welcoming and warm. Everyone here made us enjoy this much awaited experience! We can't say enough nice things about how this has worked out for us and the joy of the entire process. Also a BIG shout out to Stephanie, my stylist who made the process of finding the dress very welcoming. She is sweet and has a great future here. Thank you for everything. read more

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I went to David's Bridal back in December for bridesmaid dress fittings and the associates were incredibly unhelpful. I made reservations for 9AM and when I showed up, there were about 4 girls ahead of me on line. Some were there for wedding dress fittings but most were there for bridesmaid dresses. When I finally get to sign in, the receptionist tells me to wait for my stylist/associate. 5min goes by and no associate. So the receptionist tells me to browse through the dresses and informs me that the associate will be there with me shortly. 30min goes by and no associate. By this time I am holding all the dresses i want to try on. I go back to the receptionist and she tells me to continue browsing and my associate will be with me shortly. There were many associates without a client on the floor but apparently no one could help me. Another 10min goes by and I finished browsing and I have atleast 5 dresses in my arms. I still have no one helping me so i go to the fitting room by myself and a staff member puts my clothes in a room and leaves. There were about 2 girls in the fitting room and they both had their stylists/associates helping them out with the fit, clips, and dresses. I tried on my dresses and they were obviously too big and one of the stylist helps me with clips but that was about all the help I received. I honestly don't know why I wasn't helped. It wouldn't make sense that they were short staffed because they require reservations. I also couldn't tell if it was because I was the only person of color at the store. The customer experience was horrible and I would never recommend this place to anyone. They made me feel invisible and it made me wonder why they would treat me so differently when I had the same goal as every other customer. I walked out with nothing and if you got this far in the review, I would suggest you to pass on David's Bridal. read more

Do not shop here! It's no wonder there are no longer locations and NYC or Westchester. They refuse to cancel orders unless you come back into the store to do so, which is absurd in 2024. They don't want to make it a simple process because they want to prevent cancelations at all cost, including for the convenience of their customer. The dress selections were limited and I found a better dress elsewhere. I'm glad this happened so I can let everyone I know to not shop at David's Bridal ever again. read more

Ariana and Joana were amazingly helpful! They made me feel relaxed and they knew what style I was looking for and had very helpful tips! Lovely ladies! But maybe because DB went bankrupt, so many of the dresses I wanted to try weren't available to try or weren't available to be shipped for the next 7 months etc. also the lighting of the fitting room wasn't flattering, they should have better lighting there and the sales will skyrocket!! read more

Now I understand why so many beautiful and lovely women suffer from such low self-confidence. 1) no women, especially a little child should be told that they don't have a flattering figure or a dress looks "bad" on them... seeing my angry face got a justified "that dress looks bad on everyone" from the employee defensively. 2) If men are not allowed in changing rooms, maybe supply a bench or area that men can actually feel comfortable in your store that can fit more than one person during a pandemic 3) I came in knowing the styles and colors that I wanted my niece to try on... NO, I do not want a job in your store. Please stop asking me as if it's a compliment. PS now that I'm home I'm thinking that maybe I should apply considering you don't let men into fitting rooms. Should I quit my day job, I'd get paid a salary to wait outside a fitting room for hours every day and judge people read more

I'm not sure why the other bad reviews exist, I appreciate this business! (Also I'm not sure why men are invited, I wouldn't want males present as I'm trying on dresses IMO) Maureen was so helpful and very logical and dealt with my Momzilla perfectly as well as my nervous a**. This is the part of my wedding planning where I want a real person giving honest opinions. I'm very grateful I was able to find my dream dress on the first visit read more

David's Bridal - Mom in the back, being a brat LMAO - Bridal Near Me - Paramus, New Jersey

Christina was really great to work with. She helped make sure that the dress I needed to order would come in on time and showed me every dress available. She was very sweet and extremely helpful. She helped with giving her opinions on each dress I tried on, which was extremely helpful and reassuring. read more

I have an alterations appointment scheduled tomorrow and I will not be showing up due to the quality of service I received over the phone today. Got a call from the alterations department. Tried to call them back ten minutes later and was hung up on. Called back and the girl who picked up didn't have a clue. Confirmation email says I can come early and pick out the things needed for my dress. Rude lady on the voicemail tells me that I need to be there on time with all items in tow. Since the girl who picked up the phone didn't know anything, I asked to speak to a manager. Who just relayed a message and wouldn't get on the phone. If this is how careless they are with a simple question I can only imagine how my dress may look. I'll take my business to wayne. A lot more organized. read more

Came here recently with my Maid of Honor to look at dresses for our bridal party after making a reservation through their website. Due to covid restrictions I couldn't have my entire group with me but it was no big deal. I really did not know what to expect because I have heard mixed reviews about this place. The reviews pretty much saying that you a treated different depending on how much you were willing to spend. Well this didn't happen to us, in fact, we had a great experience! Upon entering the store, we were told to start browsing and someone would be right with us. We were then introduced to Donna and started giving her ideas of what I wanted. I mentioned I wanted to keep the price low for my bridesmaids and that my group of women are all different sizes and needed a dress that works for everyone. She happily started giving me options towards what I was looking for. I was not crazy about the material of the cheaper dresses and that's when Donna brought us over to the Vera Wang section which was more of what I envisioned. Right away, she pulled out a stunning dress which was exactly the color and style I was looking for. Throughout the entire appointment she was really friendly, fun, genuine and she was fantastic with giving us amazing advice. Her customer service was second to none! Thanks to her we were able to say yes to the bridal party dress! Aside from the perfect customer service, the store really does have some gorgeous gowns not only just bridal related but special events. It was a great experience and worth checking out. read more

I strongly recommend everyone to try a different David's Bridal location. The employees were rude, judgmental, and inattentive. 1) No one helped me during my visit, but there were 4 employees idling at the front counter. 2) There were no signs distinguishing between the fitting room and the fitting room for alterations. No one was attending the fitting rooms. I was kicked out of the empty fitting room by a lady from a back room because I was in the incorrect one. So I moved the dresses to the proper fitting room, which was 5 steps away. 3) There are no areas for our loved ones to sit and wait for us to show them the dress we are trying on. I brought my fiancé with me for a reason - TO GET HIS OPINION. TL;DR Come here if you like being ignored, judged and don't want the person (especially men) you brought dress shopping with you to see you in the dresses. read more

Had appointment and directed to go up stairs when arriving upstairs no one to tell you were to go. Finally find the sales girl and she was not helpful at all. When asked about altering parts of the dress she did not know answers. If you are selling wedding dresses you need to spend the time with the bride and make her feel special not make her feel that you are rushing her out the door. Never would send anyone to this location read more

Came by hoping to find some plus sized options for a wedding dress. (My previous stop didn't have anything larger than a size 6.) Here they had plenty of options in terms of sizing, greatly appreciated. My real issues with this place were 1. Its a bit dark, dingy, and dirty. 2. My stylist listened to all of my preferences, but presented me with options that did not fulfill my desires. 3. When I found a dress I really liked, it was a really hard sell. (I understand why.) however, when I put my foot down and said I don't feel ready to make a final decision, the atmosphere completely changed and I was ushered out. Oh, also they put me in a size that was slightly too small and then for a second look at the dress she put me in the same dress just several sizes too big. Why? ‍ There's also a policy where if you are coming back to purchase the dress you can only return on a weekday for that. Why make it so difficult for brides who have made up their minds? Does not take into account brides who are traveling for their appointment. read more

I accompanied my cousin yesterday to find a wedding dress, and that's exactly what we did...had a really lovely experience with Maureen her wedding consultant. It was fun watching her try on different styles of dresses and seeing her so excited when she finally found the one!! The mother of the bride found her dress as well and loved loved loved the color, style and most of all the price!! I would definitely recommend brides to be to consider visiting this store...I would recommend David's Bridal to update there store and make the experience for the brides and there entourage a more memorable one. Example: replace those plastic chairs for a comfortable sofa and once the appointment starts greet everyone with a glass of Prosecco or something. Just saying!! read more

My dress was delivered damaged and I received no assistance in helping obtain a new one in an appropriate time frame.

I had such a wonderful experience at my bridal appointment today. There was a much more eclectic selection than I was expecting and I tried on several lovely dresses that had the non-tradional yet elegant look that I was searching for. But the best part of my experience was definitely the amazing sales associate I got to work with, Jannette. She is the best!!! I loved how upbeat and encouraging she was. She was also super intuitive and was able to find me exactly the styles I wanted while also finding me great dresses I didn't even realize I would like. She was a joy to work with. Highly recommend. read more

David's Bridal - Thank you Jannette for a great wedding dress shopping experience!! - Bridal Near Me - Paramus, New Jersey

Your "corporate policy" is a tragic example of the fleecing of the consumer. I went to the shop to try on dresses for a wedding that had to be in a specific color. I had to try the dress on in a different color for sizing and then ordered the dress. I had to pay $20 more to expedite the shipping of the dress to the store. It came one week later and I picked it up on the same day I was called to say it was in. That Monday morning, (4 days later) I went back to return the dress for a refund explaining that I was going to keep the dress I bought in April from this store instead. Guess What? No refund. Why? Because "corporate policy" states that a refund is available only for seven days. Can we all do the math? I explained it was only four days. Answer? No, it is seven days from the ORDER. How the heck does that work? I didn't have the dress. They placed the order, I picked it up and returned it four days later. I was offered a credit, MINUS the $20 they charged me for expediting the dress. I gave the $119 credit to a lovely lady behind me looking for a dress. WHY? Because I will NEVER purchase another item from a David's Bridal ever again. They are not customer service oriented and it is such a shame. Years ago I bought my wedding dress in the same store and other items as well. THINK TWICE before you decide to go to this company. So disappointed. read more

Incredible people, especially Molly and the store owner Jahaira. I had ordered a dress back in April and I ended up losing over 100 pounds. I went to the store kind of freaking out and without question they were able to order me the same dress in a much smaller size with no extra charge! What other store would ever do that ... NONE. They were so helpful and beyond kind to me and my step mom. EVERYONE bride shop at this store. They do and have it all. Thank you both and everyone else there again!! -Melissa read more

I want to give my accolades to the alterations department at David's Bridal. Everyone I worked with was so professional, helpful, skilled, and patient with me and my daughter. Azimi did an amazing job doing the actually alterations. Mary and Josten (I hope I recall her name properly) did an amazing job helping us out when we had an unexpected issue while trying on the dress. Something managed to get on the dress fabric, and we couldn't figure out how. Despite this, they quickly and effectively were able to get the spot out without any drama or blame; just pure poise, skill, and customer service. I would highly recommend them, especially if you need a kind and patient team to work with the children in your wedding party. read more

I had an appointment yesterday to try on dresses for my sister's wedding. Juana was wonderful. I was a bit nervous because I haven't worn a fancy dress since pre-covid, and she made me feel so comfortable and was so helpful in pointing out dresses that achieved the look I wanted/were super flattering. The appointment didn't feel rushed or pressured at all, and I appreciated that she helped me find a dress that accentuated my curves rather than trying to hide them. After thinking about it for a day, I'm going to go with the dress she recommended for me! I'd definitely recommend this store/working with Juana. read more

they don't take walk in's although although website says they do. A little disappointed but workers are nice

I will not be returning. Donna- the stylist made me entirely too uncomfortable. I came with the rest of the bridal party to try on bridesmaids dresses. We wanted the Vera Wang line, but when we got there it was discontinued. So we have to pick a David's bridal style in a few sizes and then get it in that color. I normally wear a size 8-10. I put on the 8 and thought it fit fine. Donna made sure to point out that it "didn't fit" because my bust was "busting out" of it... I'm non-binary and have gender dysphoria as it is but ok fine, let's try on the 10. I put it on and to me it fits the girls just fine and everywhere else as well. She then point out how it was bunching in the back and said, "can you even sit down in that?" So I sit down... perfectly fine. She asked me to get up and turn around to look in the mirror where she runs her hand down my back and fully cups my buttcheeks and says "see this, this is my concern." I was molested in David's bridal. I am a sexual abuse survivor. I was triggered and embarrassed now because my body doesn't fit the dress... Her argument is that it's a stretched out 10 because it's a sample. She then had me turn around and unzipped my dress in front of the bridal party I was with, a neighboring bridal party sharing the space with us, and another bridal party off to the near side. All are in eye shot of my exposed ass (I was wearing a thong for the fitting) and she says "oh don't worry, nothings showing. You're not exposed." The wind on my cheeks say otherwise. She made me go up another size to "accommodate my hips because the dress shouldn't bunch in the back. It should lay flat." So here I am ordering a bigger size to please the stylist who is clearly offended by my curves. Who publicly shamed me and groped me. And who kept saying how she knows best because she used to own her own bridal salon, so she's seen so much, and know all. This is her expertise... To say that I'm upset is a fucking understatement. Donna should know with all of her years of experience that the dress my be inanimate but the person wearing it is not. If you wanted to show me "the problem" you could have pointed it out or asked if you could touch me. It is 2021 and consent matters. Completely unprofessional. Also, I got my size 12 dress and it is huge on me. I'm drowning in it. I wish I could attach videos to show you how much gapping there is all over the chest area and how guess what, it does not lay flat on my back. It is bunching like crazy. So now I have to spend way more on alterations, which will absolutely be somewhere else, because the tailor will have so much work to do. This is bullshit. read more

Don't bother coming here unless you like being treated like a number. I visited David's after 2 other bridal appointments that same day and they gave me the absolute worst experience. I was the most excited about coming here and had dresses already picked out before my appointment which I would've bought had I not been treated the way I was. I was forced to undress completely in front of the stylist when I asked to only have my mom in the room (no problem at my previous appointments) she refused. The woman wouldn't even look away to make me feel comfortable, instead stared straight at me the whole time. When coming out in the dress, she wouldn't adjust the dress at all to show me how it would look and she overall seemed like she hated her job. Not the experience you're looking for before dropping $$$ on a wedding dress. Not worth the 2 hour drive. Manager said she would call me to discuss and never did. Do not reccomend. read more

This location just went above and beyond for me!!! I bought my bridesmaid dress in April and it's been in my closet. Well today (the day of the wedding) I took it out and the color had changed/bleed/unwearable!!! I ran to this David bridal crying and I was anticipating having to buy another dress not only did they exchange it they only had up dress three sizes bigger so they were able to alter it to my size in two hours so everything was not ruined!!! I can't believe how amazing they were read more

David's Bridal - Making magic happen!!! Thank you ladies!!!! - Bridal Near Me - Paramus, New Jersey

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