After a series of terrible things happening in the last few weeks, I awoke on Tuesday, after 3…read morehours of sleep, to see the laptop stuck in some sort of updating loop. Feeling certain that nothing else could possibly go wrong, I went with denial and went to work. Imagine my surprise when I was heading home and my husband informed me he was unable to perform a factory reset. ;) So I turn to Yelp, and this was the first listing I called. The staff was very professional on the phone, and very helpful with answering my questions. I was told a diagnosis would be $50 and then that cost would go towards the cost of repair. In discussing options, he told me that a fresh install would be $90 plus tax, while backing up files would be $135. He suggested we come in before close so they could run the diagnostic overnight and keep the timeframe within a couple of days. I did call a couple of other places, just to check my options. This place seemed the most professional and had reasonable prices, while others were at least $65 more. Other places also stated they would have it 2-3 days minimum, but this company seems to understand people don't like being away from there stuff too long, lol. My husband and I brought it in about 5pm, an hour before they close. Based on our description, he seemed to understand what it was and said there had been many issues with an update in the last couple of days. They were of course going to verify with the diagnostic. It took such a long time to boot up that we started talking about the potential of a corrupted hard drive. To replace at it's normal size would not really add on to the time and would be $50. We even discussed upgrading it, which would be another $40, but add a couple of days for ordering parts. He assured us that we would get a call in the morning after they looked over the diagnostic, and they would let us know the exact problem and price before starting additional work. I liked this as I want to control my overall cost, instead of having it happen to me, whether I want it or not. We had already discussed what we wanted to do based on the age of the laptop and what could and couldn't be replaced on it. So we had an idea of how much everything would cost from the beginning. Since they are open from 9am to 6pm, we were hoping that one full day would be enough, but figured it might be a day and a half. I received an email with the status notes before I even left the parking lot. Nice touch! They called within an hour of opening the next day, but I was completely slammed at work and didn't get the message until closer to noon. The message was very detailed and assured me that our hard drive was fine. The call back was simple and easy and they got to work. Due to the time of the day, they said they would call if it was ready the same day, but it would most likely be the next morning. My husband picked it up around 10:30am the next morning without any surprise fees or issues. We even had our favorites menu still intact, and I can barely get my work tech support to do that right, haha! Overall, we are very satisfied with $135 plus tax to save our files and not have to buy a new laptop. The turn time for work is reasonable and the employees are knowledgeable. Hopefully, we don't need to see them again any time soon, but I would definitely use them again if the need arose!

My company has been with Matt and The Local Circuit for many years. They are reliable and…read moretrustworthy. I have complete faith in what they recommend and they are there when we have a serious issue. They have never let us down and have always made a serious problem a priority. We have gone to them for purchase recommendations and have not been sorry with their suggestions, we have held off on updating computers at their suggestion, saving us money. I honestly can't say enough about the integrity of this company. Matt and Trent both, great guys, great company. Highly recommend.

Micro Center 07-28-26…read more My grandson is building him a new gaming computer. We chose to get the parts from Micro Center in Dallas, TX. They have everything you need and could want for your computing needs. It's overwhelming with so many choices to chose from. We walked around trying to find the computer case. Lots and lots of cases. That's when we met Tim. He was totally awesome and jumped in and took care of all our needs. My grandson had a list a friend made for him of what we needed. He took and made a shopping list for us. Then he asked if we wanted help getting all the parts. We said Yes! He was great, he took our buggy and took off and got everything on our list. I would say above and beyond what we expected. He had everything at the checkout counter for us. It was a great experience. I highly recommend Micro Center for all your Computer needs. Ask for Tim Hill and he will take care of your computer needs.

Some of the most helpful sales agents who genuinely try to get the right product for you as I…read moreobserved as they helped me or were helping others. The three stars are for the checkout practices at this store. Micro Center has turned into Frys. The guy with a bad hair dye job says "You need to give a phone number to check out" which I refused I got attitude for that. Then I come to find out that they will ask for a name to complete the check out. I gave him John Doe then said that's not going to be acceptable because if you need to return anything, we need your name and you just finished telling me that you're going to need the physical receipt or else I couldn't do a return or exchange so then what did you need my name for because we put it in our records so I said is John Doe or you can cancel the sale he actually had to call a manager over for a $20 sale. Ridiculous.

I am so grateful to Geek Hero's for their excellent service! They did it quickly and with great…read morequality! I bought a laptop for my daughter's birthday. Something wasn't working properly. After trying for several days to ask the seller to help me fix it, my daughter's birthday arrived and I was panicking. I remembered seeing Geek Hero's last week and took it to them. They were kind, and compassionate. I was assured they could reset my laptop and return it same day. They did just that! The price was very reasonable especially for a quick laptop repair. Thank you to the young man that worked on it! You truly were my hero today!

Really great service. The people that run the store are amazing. If you want to get your pc fixed…read moreor tweaked please choose geek hero.

Servicing every computer I have ever owned. Brought my…read moredesktop from Tran. Good, kind and honest service!

I have bought desktop monitors from here. I was very satisfied. We also have bought other items…read moresuch as cables.

Fixed PC and helped find what problems were and still continue to go back. Good people niceread more

Fell for Microsoft scam call, lost my cell ph and my Microsoft account, which could not be…read morerecovered. Tom and Hayden were successful in setting me up with new email account so I have second verification ability. This is what happens when you are an old, widowed, handicapped person and believe people on the phone. This is not the first time this company has come to my aid with serious computer problems. So helpful, knowledgeable and willing to go the extra mile.

I'm a UTA student that recently dropped off my macbook pro by there. I had spilled milk on it which…read moredamage my computer. I was searching for a reasonable computer shop and came across this one. I've had my laptop since 2011, and no prior damages before this. They have fixed my laptop to the condition it was before the milk damage. I would recommend anybody to this shop. Thanks again!

My problem that I previously had has been solved. The owner of this business was very helpful and…read moretook time to listen to my complaints. The computer I dropped off was fixed in a timely and efficient manner. I would consider recommending this computer repair shop.

I have been going to Laptop Care and PC Repair for several years for a variety of small and major…read morePC services. Each time I was greeted personally by the owner. Each time the necessary repairs or service were completed on time and within the estimate provided. I highly recommend Laptop Care and PC for ANY computer related maintenance and repair. BTW: They also sell an impressive variety of PC's, monitors, etc.

I found Laptop Care and PC Repair on Yelp and I'm so glad I did. They're incredibly responsive via…read moretext or phone and gave me the best price by far of the 5 places I contacted to replace my MacBook battery. They're upfront and honest about how long it will take and the price. They usually have to order the necessary parts which takes a few days but keep you updated on the status. Again, I love that they communicate by text!

My laptop stopped charging and I took it in to see if it was the charger or the charge port. The…read moreguys were very friendly and helpful and used a new charger to make sure it was the charger and not the charge port. They didn't charge me - I would definitely use their services in the future.

I've been here a few times for custom gaming pc help, these guys aren't the people you want to go…read moreto for custom PC help. They over charge pretty hard for basic things, and usually will miss a ton of the problems. I brought in a computer with driver issues, and a bad motherboard and a buggy fan. They found the fan issue and replaced it, but brought it back to me obviously still having driver and bios issues they never found and charged me $500. It's pretty entry level experienced employees doing the gaming PCs, if you have the money to pay for PC repair I'd just find someone online to diagnose with you for under $60 that will put more care into detail.