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    Darrell's Garage

    4.3 (17 reviews)
    Closed • 8:00 am - 5:00 pm

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    Services - Darrell's Garage

    Auto brake repair

    Auto engine repair

    Darrell's Garage Photos

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    Ask the Community - Darrell's Garage

    Review Highlights - Darrell's Garage

    “2) After I performed my freestyle rap of what was wrong with the car, the owner Terry said "Okay, let's go drive it." What?!?”

    Mentioned in 4 reviews

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (29 reviews)

    I am sharing my experience so other customers can make an informed decision…read more I went to Valvoline Instant Oil Change on Franklin Boulevard in Gastonia to inquire about service. After I pulled into the bay, where technicians work underneath the vehicle out of view, I was told my oil had already been drained before I received a final price or authorized the service. I was given multiple prices: $144, then $110 verbally, and the final paperwork showed $128. I explained that I only had $106 and was $22 short. The manager, Damen, kept my vehicle keys and would not release my car. He offered to arrange an Uber ride home but said I would have to find my own way back later to retrieve my vehicle after getting the money. My 14-year-old daughter and I remained at the location for about three and a half hours in the heat. I told staff that I am disabled, was becoming light-headed, and needed to eat. My concerns were not resolved. When the situation escalated, police and EMS responded. I was told EMS had received incorrect information that I had diabetes. The responding police officer ultimately paid the remaining $22 balance out of her own pocket so my vehicle could be released, and she signed the receipt, which I have kept. This was an extremely distressing experience. I encourage customers to ask for a written estimate, confirm the price before any work begins, and make sure all services are authorized before allowing repairs to proceed.

    I took my Volkswagen Taos to Valvoline for a simple oil change, and it turned into one of the worst…read moreservice experiences I've ever had. The customer service was absolutely pathetic--staff were careless, unprofessional, and clearly uninterested in doing their job right. To make matters worse, they didn't even reset the oil change sensor, which shows a complete lack of attention to detail. When I brought it up, the manager was dismissive and offered zero solutions. No accountability, no effort--nothing. On top of all that, their prices are higher than other places, which is honestly outrageous considering the terrible service. Save your time, money, and frustration--go somewhere else.

    Darrell's Garage - autorepair - Updated October 2026

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