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    Honest-1 Auto Care

    3.2 (88 reviews)
    Closed Closed

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    Services - Honest-1 Auto Care

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Honest-1 Auto Care Photos

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    Recommended Reviews - Honest-1 Auto Care

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    BBB Complaint - Sept 2022

    THE NAME OF THIS ORGANIZATION IS A JOKE - THANKS FOR NOTHING I feel completely cheated. I brought a 2007 Toyota Avalon for a diagnostic and specifically asked the guy if the $160+ charge meant they'd be going beyond AutoZone's free code-reader service. Instead I got less than that. They never checked or spoke of the coolant issue I raised, nor did they address the cruise control being suddenly inactive. Instead they INCORRECTLY DIAGNOSED that the sensor had gone bad, when it had actually been simply unplugged. So had I listened to their self-serving diagnostic, I'd have paid $800+ more replacing something that just needed to be plugged back in. THE GUY WHO FIXED IT CHARGED ME LESS THAN THEIR FALSE DIAGNOSTIC. Then there was the remarkable attitude change once they had my payment in hand. Suddenly I was invisisble, standing at the front desk for literally 5 minutes without the attendant ever glancing my way or making the slightest indication I was there. It was downright hostile, especially since during our earlier phone call he'd three times said "God bless" when I hearing we were trying to sort out the title change on the car following a death in the family - which first required clearing the check engine light. His abruptness and change of attitude was striking. This alone would've kept me from ever returning. But to act this cold, irritated and impatient with me the customer, then providing a WRONG AND LAZY diagnostic, handed me paperwork that did not address the very issues I'd raised up front -- in the process riping me off for $160 and teeing me up for another $1K in repairs. You absolutely cheated us and clearly were prepared to do it all again when you knew what we were going through at the time. Truly classless. I'LL BE CONTACTING THE BBB THIS WEEKEND

    RR wheel missing 3 lug nuts due to Honest-1 failure to torque the lugs to spec.
    ERIC B.

    I had high hopes for Honest -1 auto care after reading their positive reviews. However I'm disappointed in how I was treated after having my service. I had the front brakes done and they inspected the rear brakes. My wife noticed a strange noise right away which we thought was the rear wear indicator. The noise got worse every day so I checked the wheel and was shocked to see that 3 of the 5 nuts had fallen off. This only happens when the nuts aren't properly torqued. I just spent 3 hours back in their shop while they "diagnosed" the situation (made me sit there.) Long story short, they offered to give me a $20 coupon or free lug nuts if I bought a $465 rear brake job. Wow. They implied it was my fault, insisted they tightened the nuts, and basically called me a liar. The thing was, I might have had the rear brakes done there if they would have apologized and given me something for putting our lives in danger and for my trouble. Because this is how they chose to treat me, I will never oblige this business again. Remember to read the negative reviews, not just the positives, and beware. Happy to chat with you about my experien

    Just called trying to see about a special their website shows on google. Justin the representative put me on hold only to come back to the phone to deny them offering the service. So we can say false advertisement?

    In their front waiting area.

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    3 years ago

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    Jennifer L.

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    1 year ago

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    2 years ago

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    2 years ago

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    4 years ago

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    Gregg L.

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    2 years ago

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    2 years ago

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    2 years ago

    The service was fine,the young man took time to explain what was done. Feel, if needed I would come back.

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    7 years ago

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    Jennifer L.

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    3 years ago

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    Jennifer L.

    Thanks for your review! We appreciate it.

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    4 years ago

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    Gregg L.

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    3 years ago

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    5 years ago

    I had the best experience here!! They were able to get me in quickly for tire repair -- I would highly recommend!

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    3 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    Jennifer L.

    Glad we could help! Thank you.

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    5 years ago

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    5 years ago

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    Jennifer L.

    Thank you Shani!

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    8 years ago

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    3 years ago

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    5 years ago

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    Jennifer L.

    Thank you for your review Stuart!

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    4 years ago

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    Jennifer L.

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    5 years ago

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    6 years ago

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    9 years ago

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    4 years ago

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    Jennifer L.

    Thank you Paul!

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    7 years ago

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    6 years ago

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    4 years ago

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    Gregg L.

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    6 years ago

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    Jennifer L.

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    5 years ago

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    Jennifer L.

    Thank you Tom! I'm glad we could help.

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    6 years ago

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    Jennifer L.

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    10 years ago

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    7 years ago

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    9 years ago

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    10 years ago

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    Page 1 of 3

    Ask the Community - Honest-1 Auto Care

    Review Highlights - Honest-1 Auto Care

    Greg at the front desk was very professional and altruistic.

    Mentioned in 6 reviews

    Read more highlights

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    Auto Tune Total Car Care

    Auto Tune Total Car Care

    (11 reviews)

    If I could give more than 5 stars I would. This was the third place I called and their customer…read moreservice can't be beat. I was attempting to change my headlight bulb when I ran into a snag. I called Auto Tune Total Car Care Tuesday at 12:30 and they said bring it in by 2 and they could do it today. When I got there I explained the situation and immediately the person I was speaking to grabbed a tool kit and came out to my vehicle. 10 minutes later problem was fixed and I was on my way. Not only did they take it upon themselves to solve right away he refused any payment offered just saying "Merry Christmas". A true breath of fresh air in an industry that is known for nickel and diming everything they can. I will definitely be coming back for the next service I need!

    Patrick at Auto Tune quoted me $35.95 for 5-quarts of Mobil 1 European Car Formula Full Synthetic…read moreMotor Oil 0W-40 (manufacturer recommended) and charged me $151.96. * Even if they used twice as much (10-quarts) which exceeds the capacity by nearly 3 quarts, that would still be less than $72 in materials. I was quoted $28 for a Bosch oil filter and was charged $45.88. * Joe, one of the owners stated that they make their money on marking up both materials and labor. I understand a 10% mark-up or even a 20% mark-up on materials, but I was charged a 345% mark-up My bill w/inspection was $295.78. That's over $265 ... for an oil change! *Image of actual receipt included here

    Honest-1 Auto Care - autorepair - Updated May 2026

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