I wanted to wait awhile before writing this review because of my unique experience with Christian…read moreBrothers. It started about 2 months ago when my engine seized and I was stuck at the Infiniti dealership in Charlotte. They told me it would cost approximately $18,000.00 for a new engine and my heart dropped. I asked Infiniti who would they recommend to do an engine replacement and they said Christian Brothers. I called Christian Brothers and spoke with Logan, he was able to give me some good information on my situation and based on our conversation, I decided to have my vehicle brought to t he eir shop. Logan was able to confirm what Infiniti told me and offered several options on how to move forward. He was in constant contact with me every step of the process of replacing my engine. However, come to find out that not only did I need to replace my engine but also the transmission because it was damaged due to the seized engine. It was news that I hated to hear yet I did trust that Logan was being honest with me and he did work with me on the price. Also, other issues came up with the repair but instead of charging me for certain repairs, they decided to take care of the cost. When I finally received my vehicle back, there was some other issues that came up and when I called Logan, he was responsive and had the issues resolved at no charge to me. Overall, having my engine seize up and then my transmission being damaged was a very difficult experience and hearing bad news after bad news didn't help, however I trusted Logan and I trusted the previous reviews I read. Overall, this experience was very good and I would definitely recommend Christian Brothers for auto repairs.

This shop is EXTREMELY overpriced. I took my 2008 Rav4 in to have the AC fixed and was quoted over…read more$3000. I took it to another shop and got it done for less than half that for the same quality work.

Friendly and quick service, straightforward pricing. The lady at the front desk was very nice, and…read moreit seems to be a family-run business as she referred to the mechanic as her husband. Great place to get your state inspection done if you are trying to avoid long lines and extra "fluff".

I stopped by on Tuesday, 02-27-24 to get my car inspected. I was greeted right away. Though there…read morewas a few people waiting, there was plenty of space in the waiting area. My car didn't pass the inspection, but I was told what needed to be fixed & that I could return my car & just pay the difference, not the entire $30 again. The exhaust system was one of the things that failed. I was told that exhaust was leaking around the manifold. I took the car to my mechanic. He said there wasn't anything leaking around the manifold. I needed to replace the flex pipe.

Stephen and the team at Matthews Service and Repair are the real deal. A few weeks ago they handled…read morea brake job on our Suburban and did absolutely outstanding work -- thorough, fair pricing, and clear communication every step of the way. Came back today with a tire issue on my Honda Pilot and Stephen took care of me right away. This is the kind of shop that earns lifelong customers. Honest, skilled, and treats people right.

Best service, nicest people, efficient, fast, reasonable pricing, and honest (most honest mechanic…read moreI have ever been to). What more could you want from a mechanic? Highly recommend.

Took Toyota in for a car annual inspection. Handed them an old registration for a KIA. Inspection…read morewas done and I paid $30. Didn't realize until I got home that Inspection Receipt was for the wrong car. Took it back the next day and was told car had to be reinspected at my expense. Said it would only be around $16 since it only needed a safety inspection and not an emission. They obviously did not inspect my car or they would not have entered it as a KIA instead of Toyota. Not good business to do a $16 emission to correct past mistakes but doubly wrong to have overcharged me the previous day and refuse to reimburse me. Be very careful taking your car here.

Needed to replace AC filter and engine filter again. Could do it myself but these guys will save me…read moretime . Still a professional staff, easy in and out fast!

awesome job, my only two oil changes for my 2020 Fiat Spider, and I left each time feeling very…read moreconfident about the service I received

Excellent and quick inspection test! No complaints at all!…read more Sometimes there's a wait but they are honest and tell you when to come back!

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

Everything was Wonderful We were Greeted and everyone was…read morevery Professional, Service was Fast Overall Great Experience.....

An amazing customer service experience! Dedicated to being honest and trustworthy. I was helped by…read moreKarl and another young gentleman I believed to be a manager. I recommend this location 100 percent.

They fixed the problem and didn't take forever to do it. The only reason it's not 5 stars is…read morebecause the parts were way overpriced, double what I could get them for myself. I'm sure bringing your own parts is possible, but I'm also pretty sure that it will affect the service warranty, so it's a kind of rock and hard place situation. All in all, my truck works again and I would probably go back, but I might bring my own parts next time.

Fabulous repair services and great customer service. I had major car repairs over the years and…read morethey always come through. I been going there for over 10 years.

Today was my first visit to this location. The great customer service started before I even…read morearrived. I called requesting an appointment for today and was told there wasn't room in the schedule for an oil change, four new tires, and a possible alignment. I was offered an appointment for tomorrow morning, and I explained that I really needed the work done today. He took my name and number and offered to call me back, if someone called to cancel or was a no show. He called back about 45 minutes later and gave me an appointment for the afternoon. All of the staff I encountered were professional and very friendly. Being a woman alone and new to the area, I really appreciated the fact that I never felt pressured by upselling. I was confused when the gentleman was explaining the alignment packages, and he took his time to explain it to me again and talk it out with me. I had already done my research online and feel I was given a fair price for the service provided. The lobby area was clean, with a television and magazines. I had no problem staying and waiting for my car. I will be back, and I would recommend this location to friends.

I have used this service several times since moving Matthews about 18 months ago and had excellent…read moreservice. Yesterday, I picked up my car with $400+ worth of repairs I had approved to be done. When I tried to crank the car, it was dead, After reviewing the repairs, I noticed a comment that the lights had been left on overnight (I left the car there while they were still open-the lights were not on). No one from the shop called to tell me, and they had the keys-so, if they were on (highly unlikely) they could have turned them off-this is extremely sketchy. When they called me the next morning to go over the repairs-the lights being left on was not mentioned. When I picked the car up, they had to charge the car to get it going. They said to drive the car and it would recharge. I drove the car for thirty minutes. Got home and tried to restart-it would not. I called AAA, they came and checked the battery-it was basically dead and I had to replace it. Why did Firestone not tell me this, and let me drive off with a dead battery-fortunately I was at home ? This was a great store for the first year, but they are no longer capable or trustworthy. Stay very far away from this place.

First time customer. Great customer service and excellent product. Was in and out in under 40…read moreminutes with 2 new tires. Very honest people. Thought I also had an issue with a tire sensor, expecting to have one or more replaced. They checked and said, no , I didn't need that. They reset the computer and the indicator light went out. They could just as easily charged me for a sensor and I wouldn't have known. Very refreshing to know honest people still exist.

Great service. Very attentive, responsive, fair and honest. Will go back again. I called in a…read morepinch. I need help with a gas smell leak in my car and I couldn't figure out what it was so I went to Blacks to see if they could check it out. They did check it out and didn't charge me anything it was a great service and I was very happy and I did find out what it was so I was able to go get it fixed at the dealer