1. Mr. Inspection Matthews

1. Mr. Inspection Matthews

0

Matthews, NC

Mr. Inspection Matthews

4.2 (55 reviews)
Closed 8:00 am - 2:00 pm
Updated 3 months ago

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Services - Mr. Inspection Matthews

Car inspectors

Oil changes

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Tiffany H.

Came here to get my inspection very easy and smooth process. They practiced safety measures and had me in and out in 15-20 minutes. The cost was good compared to the dealership and they will fix the issue if you have one that hinders your inspection. They have a vending machine in the waiting area and a place foe people to advertise their business. I recommend and I will return next year. Great place!

2/14/21 Been going here for a long time . Great and fast service

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2 years ago

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4 years ago

Helpful 2
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2 years ago

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2 years ago

Every time I go to this place, they are quick and thorough with their service. I highly recommend this place :) .

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1 year ago

I was in and out the door in about 7min. They greeted me upon entering the front door. Great service

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2 years ago

Fast, efficient inspection. I've used them for several years. Will continue to use them.

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5 years ago

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2 years ago

Fast, reliable, and super clean. I been there many times and is always consistent. I strongly recommend

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3 years ago

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2 years ago

Business owner information

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Meghan C.

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4 years ago

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2 years ago

Helpful 2
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2 years ago

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2 years ago

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Meghan C.

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7 years ago

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7 years ago

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3 years ago

Best and fastest place to have your car inspected! We were in and out in under 20 minutes. Very friendly staff.

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7 years ago

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5 years ago

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5 years ago

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5 years ago

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4 years ago

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11 years ago

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15 years ago

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7 years ago

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4 years ago

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4 years ago

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5 years ago

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9 years ago

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6 years ago

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6 years ago

Quick and convenient. Clean and sanitized too for COVID with mask wearing in waiting area. Thanks!!

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5 years ago

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4 years ago

Waited 30 minutes to be told my factory factory vehicle needs to be raised and same place did inspection 4 years in a row

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8 years ago

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7 years ago

Quick, easy, clean waiting area, helpful "if need anything", and if don't done and out in 10min . Just what a busy Momma needs

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4 years ago

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5 years ago

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7 years ago

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8 years ago

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15 years ago

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Page 1 of 2

Ask the Community - Mr. Inspection Matthews

Review Highlights - Mr. Inspection Matthews

They have a vending machine in the waiting area and a place foe people to advertise their business.

Mentioned in 3 reviews

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People searched for Tires 3,877 times last month within 15 miles of this business.

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Firestone Complete Auto Care

Firestone Complete Auto Care

2.8
(47 reviews)

Overall it's a pretty okay experience. Prices are not the best or worst, but the time you will be…read morehere is crazy. All the times I'm here is about an 1 hour and 30 minutes. Note this is for only an alignment to be done. I'm always told 30 to 45 minutes but it's always longer. Today was "slow" and yet I'm here making this message when I dropped off my car at 5:10. It's now 6:30 and it's now getting worked on from what I overheard. They do amazing work don't get me wrong but the time it takes is kinda crazy. Make sure your phone is charged if you come here is all I can say. So ready to go home...

If there was a way to rate them negative stars, I would. I arrived at 1:15pm with a flat tire on a…read moreloose rim. I brought it in and was helped by Reese. I explained to him that I had a rim and tire warranty, provided him the contract number, phone number, and my vehicle information. He said he would contact them and get it squared away. I was thrilled at this point. Fast forward to 3:45 pm, I returned to see if it was complete. It hadn't been touched. I assumed the story would be that they were busy and hadn't got to it yet or something. That was not the case. I got a story about how Reese called the warranty company and waited on hold for 30 mins, then got transferred and then put on hold for 40 more minutes and then hung up on. There was no attempt to contact me to update me to let me know. There was no attempt to try again. Just threw his hands up and gave it the ole "i tried." So, as I had called them already that morning to let them know I was going to open a claim, I knew the wait time wasn't longer than 5 minutes. So, standing in front of Reese, I called the warranty company and was immediately helped by a nice woman on the phone. I handed the phone to Reese so he could interface directly and convey the information necessary to begin working on my rim and tire. After about 10 minutes, he handed the phone back and said he was all set. I confirmed he was all set with the woman who was still pleasantly on the phone who told me, the claim was authorized and, if the rim was damaged, it was also covered. So, I looked at Reese and confirmed it back to her out loud, "the claim is authorized." To which, Reese nodded in agreement. I told him, I would return later after I picked up my kids. Fast forward again to 6:45pm. I returned to what I thought would be my completed tire/rim. It, again, hadn't been touched. I got the same story about hold and wait times. Apparently, Reese couldn't find a vendor number to charge the job to and again, threw his hands up when presented with a challenge instead of asking his coworkers or manager. I attempted to call the warranty company again, as I had done before, but they were now closed for the weekend. So, now I would need to wait until Reese, the incompetent tire technician, could contact them on MONDAY to ascertain this mysterious vendor number. I asked him why he didn't just call me, to which he replied, "I did, 3 times." I showed him the distinct lack of missed calls on my call log and he then read back the incorrect number from the computer. The fun part about this is that when he wrote it down at 1:15pm, I had corrected his incorrect transcription of my number on the paper he used to transfer the information into the system with. I verified it was correct on the paper before leaving. It happened to be the very same paper he wrote the number of the warranty company and contract number on. Now, I get to waste more of my time on Monday on a job that could have been done in 30 minute today if I had just had even a semi-competent tire technician. Do not let Reese touch your car. If he's as incompetent at working on your tires as he is at simple task like inputting information into a computer, confirming information is correct, using a phone to call people, and telling customers the truth, your car will likely catch on fire as soon as you leave.

Mr. Inspection Matthews - tires - Updated July 2026

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