I contacted Danny's Lock & Key to have a key blade cut for my Mercedes. I've used this company in…read morethe past and previously had an excellent experience with one of their technicians, which is why I reached out again. This time, my experience was the opposite. I spoke directly with Danny. The interaction was not courteous, and I was told I would receive a callback with pricing and service timing after he spoke with his technician. I waited. After about an hour passed with no return call, I called back thinking I might have missed it. He again stated he had not yet spoken with the technician but promised to call me back. That call never came. I understand that small businesses get busy. What's not acceptable is telling a customer multiple times that you'll follow up and then not doing so. Clear communication is basic customer service. Before posting this, I took a moment to read other reviews, and it appears there may be a pattern of similar complaints about follow-ups and communication. That's concerning because reliability and responsiveness are critical when you're calling a locksmith. I'm sharing this so others can make informed decisions. Good technical work doesn't outweigh poor communication. If you can't take a job, just be upfront -- people plan their time around these calls.

I would highly recommend Danny's they take care of all my needs from home to business. I manage a…read morepaint and body shop and we need keys for all brands of vehicles and when we need keys we need them fast. Danny's has never let me down. They also have all my doors and gate locks keyed the same so one key works all locks. If you need fast honest professional service Danny's is the only company to call

Great service and excellent price for key fob repair. Will be returning to have extra fob done.read more

We loved the service for programming a key fob. I also have to add he…read more is a really nice guy. We will definitely use him again and recommend him to everyone we know!

This morning one of my kids decided to take my keys fsr? Lock Dawg came out promptly and got me a…read morenew key and alarm fob. Jeff & Cobin were both very helpful and Corbin got me on the road fast! I really appreciate your help today!

Unprofessional. Got mad and cursed me when I didn't give them a perfect score...I would definitely…read morefind another locksmith. I have...

Great Service Quality and Value Friendly Professional…read moreReliable This is a great company in a sea of bad ones My go to solution from now on!

RUN THE OTHER WAY…read more Moved into a new build and called this company for a rekey. They got the rekeys done, but didn't tell me that two of the doors they rekeyed had faulty door handles. Also suggested I get deadbolts AFTER they completed services and I paid. Would have been great to know that before I paid for 10 locks to be rekeyed. Rushed off to the next job and was terribly rude about it. Save your money and go elsewhere!

Not sure if i remember the name correctly 7/09/26 but i adored John very much he was super duper…read morehelpful, efficient , charismatic, made my overall experience top notch he was able to assist with my battery fob change $10 and creating a new fob key for my Nissan excellent price $170 to program and cut the key . Will definitely be coming back for any key/lock services, highly recommend.

Fast under 30 minutes, replacement keyfob for my f150 truck since I lost one of my car keys…read more Friendly customer service at a fair price.

Excellent service. Jose cut and programmed a spare key for my car. He was very efficient and detail…read moreoriented. I appreciated the extra effort he put in to make sure everything worked properly.

fast, superb communication and efficient. literally everything you'd want in semi-urgent situations…read moreyou will get with Tracy, Matt & John at Unlockit. I was on-deadline to get a mailbox re-keyed in time for my tenant to go out of town, and Unlockit did not disappoint. Although they promised next-day service and couldn't deliver due to other appointments going long, I was informed ALL along the way and they got out the day following. fantastic service always need to be backed up with reliable, clear communication and we got that in spades. if you're having a key/lock emergency, Unlockit should be your choice!