The most incredible experience and the loveliest ladies. They were all so very sweet and went out…read moreof their way to make sure I had a dress that fit properly so I could look and feel my best. I went to 7 other bridal appointments before Misora, and Misora was the most peaceful and pleasant experience BY FAR. They love their job and it shows. I have already recommend them to several of my friends. Thank you Misora for helping me find my wedding dress and going out of your way to make the process so wonderful. I will always be grateful.

I purchased my dress here and i honestly couldn't have been happier. I found this place through a…read morefacebook group and i'm so glad i did. The owner was my consultant and she was AMAZING, her service was so good and she truly didn't pressure me nor lie just to make a sale. she was honest, and told me true opinions when i asked her. we also had this entire place booked just my family and i, i loved how personal it felt. it didn't feel overly crowded and i didn't get overwhelmed like i did at the other places. my dress was an amazing price and the quality was insane, i truly couldn't believe it. i have recommended this place to multiple people and they have all loved it as well!

If you're gonna consign your dress, do it here; they make it so easy, and offer 40% which is pretty…read moregenerous compared to other consignment stores. Really nice staff and they offer Venmo as a payout option to make it easy!

My experience was very disappointing. From the beginning, it was extremely difficult to get in…read moretouch with them because they rarely answered their phone. After I finally reached someone, I scheduled an appointment and confirmed the date. On the day of the appointment, I waited for them, but they never showed up. What was even more frustrating was that no one called or notified me that they weren't coming. They completely wasted my time and showed a lack of professionalism and respect for their customers. I would not recommend this company. Good communication and honoring scheduled appointments are basic expectations for any business.

Safa is a true treasure in the industry! We were on our…read morethird location looking at dresses, and she was the type of person you wan to start with, versus the countless hours of working with the wrong people. She showed a genuine compassion for the challenges, only showed dresses that made sense, and although we didn't buy from her, as the dresses there didn't meet our requirements... She sent us on our way with a legitimate quote and recommendation of places which more closely aligned to our needs. The quality of knowledge, exceptional! The level of industry knowledge, exceptional. The ability to work with clients and their party on their own terms, exceptional. COULD NOT MORE HIGHLY RECOMMEND A SALES PERSON!!

This was the only bridal appointment I had that charged a fee, so I honestly expected the…read moreexperience to be exceptional. Unfortunately, it was by FAR my worst bridal appointment. I was greeted nicely when I arrived, and I filled out a form about my style and what I was looking for. We discussed that for a while, which was fine, although the conversation didn't feel particularly fluid. I also want to acknowledge that the consultant helping me was nice. However, I don't know a lot about specific dress styles, fabrics, or materials, so I found the continuous questions about exactly what I wanted to be difficult. I often genuinely didn't know the answer, but I felt like I was expected to have a more specific answer. I was shown which styles were on each rack and then selected four dresses to try on. What really surprised me was that after I selected those dresses, no additional dresses were brought to me and I wasn't really given suggestions based on what I had chosen. I was essentially left to choose what I wanted from the racks myself. Unfortunately, the condition of many of the dresses was also very disappointing. I did see some dresses that appeared to be in good condition, so I don't want to imply that every dress in the store was damaged. However, the dresses that were closest to my style were the ones that seemed particularly worn, torn, yellowed/oxidized, or otherwise in poor condition. Some appeared visibly damaged. One of the dresses I tried on even had broken straps, so I was literally having to hold it up while wearing it because it wasn't staying in place properly. The fitting process was also extremely slow. It felt like it took roughly three times as long as any other bridal store I visited for each dress to be clipped and fitted in the back before I could come out of the dressing room. At one point, the dresses I had already tried on were left on the floor of the dressing room, and they weren't being picked up until I eventually couldn't stand the dressing room. By the time about an hour had passed, I felt like I had barely gotten through two dresses. The overall appointment was also very question-heavy, which became stressful for me. I have a hard time speaking up when I'm uncomfortable, and instead of feeling excited and helped throughout the appointment, I found myself feeling overwhelmed and anxious. The experience became so stressful and disappointing that I ended up leaving the appointment early rather than continuing through the rest of the appointment. Bridal dress shopping is supposed to be a fun and memorable experience, and unfortunately this one was neither for me. I was also surprised by the overall level of professionalism. The consultant assisting me was wearing a tube top, slides, and socks. I understand that dress codes vary, but given that this is a bridal boutique where brides are coming in prepared to potentially spend thousands of dollars, I expected a more polished and professional presentation. After the appointment, I contacted the boutique because I genuinely felt that the experience was unacceptable, particularly considering that I had paid an appointment fee. They agreed to refund my $19 fee, which I appreciated. However, four days later, I still have not received the refund or an update despite following up. I understand 4 days is not long, but I also feel that it says a lot when a bride takes the time to explain how upsetting and disappointing her appointment was, the boutique agrees to make it right, and then fails to respond to 3 follow ups. I really hope management takes this feedback seriously. In my opinion, the boutique needs better employee training and a much closer look at the condition and selection of the dresses being offered. Broken, torn, heavily worn, and yellowed dresses should not be what a bride encounters when paying for a bridal appointment. I left feeling stressed and disappointed rather than excited about finding my wedding dress, so unfortunately I would recommend going anywhere but here.

They have an amazing set up here-- not only does the team at Whittington Bridal work like a well…read moreoiled machine, a bride to be could really have a fun time! I came to browse a sample sale (dresses that weren't going to make it to their collection next season are sold for about half the price, sold as is / no alterations) where the entire building was bustling with tons of brides, family, and swishing dresses, but you can book a traditional appointment where one can enjoy a more relaxed and private experience. Their stock of dresses is quite large, as it took a while to just walk around all the rooms with the dresses before pulling them off the rack to look. The sample sale appointment is one hour, and I walked out with my wedding dress at the end of it! For the sample sale, we met with the bridal consultant (Victoria was amazing!) and then I received 5 clothes pins to mark which dresses I was interested while I made a walk through the dress area. She pulled those dresses, brought them to our designated fitting area (there's a sofa for family or friends to sit and watch), and helped me into the dresses. Since the sample sale didn't have my exact size, she used clips to cinch the excess fabric in the back, and that worked well to see what the dress would look like if tailored to my size. You can do as many rounds as you like as time permits. Once I chose the dress, the part that really brought it together for me was putting on a veil :) When checking out, they gave a list of recommended tailors, and luckily some of them are in the loop! The staff here were all very friendly and enthusiastic. Victoria was my amazing bridal consultant; she was friendly, encouraging, patient, and not pushy at all. She was easy to talk to and really made the experience amazing! Ashley was tagging along with Victoria and gave some helpful opinions about dress styles, and the other consultants walking by would cheer. The only thing I would dock a star for would be that I had some questions to ask Victoria after she left to meet her next appointment, and the front desk team told me she would ask Victoria to call me back. I never got a call and had to call twice to ask for her to contact me (by the time she texted me, it was several days later, and I'm pretty sure she forgot who I was / what dress details I had questions about). Overall, a happy place! They even have a metal lock you can personalize and add to their growing collection of successful dress matches + a floral backdrop to take photos. I imagine personalized appointments are a lot slower paced and relaxed. Be sure to bring your strapless bra and skin colored undies to your appointment! I'm glad I chose Whittington Bridal as the first spot to look for dresses-- it was super efficient and a lovely experience :)

I just got out of my dress appointment. These people, specifically the manager, are so dishonest…read more They had a Maggie Sotero Trunk Show and the dresses were so beautiful--I literally found my dress. They told me that the $300 off promotion for the trunk show would last through the weekend (Saturday). So of course, the manager said she could hold it for Friday for my mom to come in person to see it. Suddenly, they switched up on what they said and told me the $300 promotion is only for the first bridal appointment and they cannot hold it. I confronted the manager, and asked her why she was dishonest and inconsistent. She had no words. I took off the dress and left. I will never do business with dishonest people, and this store and their employees were definitely just that. At least I found my dress, hopefully I'll encounter a bridal shop that can order it for me.

My niece was running out of time finding a prom dress. We went to a couple of stores in Harwin…read morearea. Couldn't find anything only bridal dresses. A store owner told us about this place that was not too far. I think we first went into the wrong place there a two stores that have doors right next to each other. The first place, the girl helping wouldn't leave our side but not in a helpful way. The place was to cramped and not enough room to move around. We saw a dress we liked and she gave us a huge discount but the price was still high. The shop girl first said we could order it but then came back and said it was sold out. We also weren't allowed to take pictures. I don't know why, we had seen so many dresses it gets confusing with slit, no slit, backless, halter, short and long dresses. We felt rushed and didn't see a lot of variety of prom dresses. FN Formals We decided to pass and my nieces size was sold out. We literally went next door and the first thing we noticed is all the dresses they have hanging on the wall with a number. You see a dress you like, get the number, locate on the numbered racks and find your size. It's all self serve. If you don't find your size they will help you find it. We were allowed to try on as many as we wanted. The girls working there were so helpful and not pushy. We didn't feel rushed and were allowed to take pictures. We actually had fun seeing everyone come out in their dresses. It was a good experience. They have two mirrors in the fitting room and in front of store. My niece found what she was looking for and the price was perfect $130. I don't remember what the other dresses were going for we tried on. We went during the week on Monday and it wasn't that busy. I'm sure it gets crazy on the weekends. I think they close at 6:30pm but call to confirm but we got there around 4 or 4:30. They had wedding dresses there too that are beautiful. For a young bride on a budget. Some tips. Bring a pair of heels to get an idea of what the dress will look with heels. If you plan on wearing certain under garments or stockings bring or come with it on. Some of the dresses have lots of sequins and can snag and get caught on things. Also some dresses have spaghetti straps, halter or strapless. You want to have the right bra on to see how it will look with the dress. All sales are final. Try to go during the week if you can to be in and out of the fitting room. I think they have 6 or 8 fitting rooms but with so many dresses to try on I can see how you could have to wait for a fitting room. During the weekend they could do things differently to try on dresses and get ppl in and out of the fitting room. Again I was there on a Monday around 4pm. My niece is 18 and this dress is for her high school prom. If you don't see the dresses on the wall with a number to locate yourself on the racks, you are at the wrong store.

11.25.22 Came with my daughter looking for a dress for a…read moreblack tie event coming soon. This store has great customer service. They will help you find a dress in the color you want and also help you when trying them on. They take the dresses off the hangers and rehang when you are done. This sounds strange but these dresses are long, heavy and very time consuming when doing this yourself. This also helps keep the dress in nice shape. We were not able to find a dress here but maybe next time! The staff are very so helpful. Tons to choose from.

I just had an appointment with stylist Janet. She was awesome; asked great questions and put things…read morein perspective for me. She listened and was a pleasure to work with. She chose great pieces to try on and took tons of photos for me so I could review them later. She didn't pressure me to purchase that day and encouraged me to review what we tried on. At the same time she was very honest about the time frame for ordering dresses and getting them altered. She also did a fabulous job clipping me into the dresses so I got a great idea of what it would look like in my size. They have a great selection of dresses to choose from and the prices are very affordable. It was a great appointment and I would recommend them all the way if you are looking for a wedding dress.

A perfect day with Janet! She made everything so easy and she was so kind and helpful! Great…read moreexperience! She worked so hard and made our bride thrilled to pull off getting her dress when she needed it- no stress and felt so comfortable and helped our bride feel beautiful - VIP experience. Beautiful gowns !

I had a wonderful experience working with Brandon! He was kind, patient, and took the time to…read moreanswer all of our questions. He truly listened to my vision and helped bring it to life with the perfect wedding dress! I highly recommend him to any bride looking for someone who genuinely cares and goes above and beyond to help you find your dream dress. Thank you for making this such an unforgettable experience!

Shopping for a bridal gown should be a positive experience. Not this place. We had an 11:30…read moreappointment...paid for the whole "experience" mimosa bar and such. Apparently this place doesn't know how to manage time. Our company party showed up on time...only to wait 30 minutes because our "stylist" was with another party. Once we finally got "our turn" we were rushed-because we had another appointment this afternoon. The place is loud-other customers were screaming with excitement (I get it...but...). Unprofessional is the best description. If you are looking to wait-(even though you had an appointment at a certain time) don't mind subpar dresses (one of the options had a rip in it) and spending thousands on a dress...this is your place. If you want a more professional experience where the boutique actually listens to your choices go somewhere else. This isn't the place for you...it's seriously a joke. They did offer a discount..however-money wasn't the issue...I can make more money...I can't get the time back...no

Different kind of review here...purchased my dress from Unbridaled back in April of 2021 (great…read moreselection, very fair prices, great customer service, beautiful staging area) ended up using a referral for a tailor that was not on their recommended tailor list. Fast forward to 7 days before I leave for my wedding in Mexico, this tailor has had the dress for 6 weeks at this time and finally says it is ready. I go to pick it up...it's botched, doesn't fit, cannot be worn, I instantly have tears flooding and panic that I need to find a new dress. I pulled the daughter card and had my mom call Unbridaled and explain what happened, because well, I was a mess and didn't know what to do. They were instantly on top of it. I sent them photos of me in the dress the day that I bought it and what it looked like now and they made a phone call and directed to me to the place they were confident it could be fixed at. They even called me twice to check on how everything was going and to make sure I was being taken care of! They were genuine and attentive and took care of me from the moment I walked into the door to just days before my wedding. I will be telling all of my friends to make an appointment here! (Oh and take your dress to Montrose Tailors to make it fit your body like a glove)

UPDATE: I wanted to come back and update my review because I truly believe it's important to…read moreacknowledge when a business makes an effort to make things right. After sharing my experience, the owner personally reached out to me and took the time to listen to my concerns. She was incredibly kind, understanding, and genuinely apologetic about how things went. She also shared that she had discussed my feedback with her team and was taking steps to ensure other brides have a better experience moving forward. While it doesn't change my original experience, I really appreciate the care and thoughtfulness she put into her response, along with her generous offers to make things right. It was clear that she genuinely cares about her brides and her business. I still stand by my original feedback, but I also want to give credit where it's due. The way a business responds to criticism says a lot, and I truly appreciate how she handled everything. Beautiful dress, incredibly disappointing experience. I recently purchased my wedding dress from Unbridaled, and while I absolutely love my dress, I cannot say the same about the experience. My initial appointment with Natalie was wonderful. She was attentive, kind, and genuinely helpful. Unfortunately, my next two appointments were the complete opposite. During my second appointment, when I ultimately purchased my dress, the associate was disengaged and offered very little guidance. My family and I actually had to go looking for her to ask questions about alterations and other details. My sister and friends even commented on how disappointing the service was. When I returned to try on my dress after it arrived, I experienced the same dismissive attitude from another associate. Simple questions were met with what felt like annoyance rather than a willingness to help. Once again, Natalie was the only bright spot. What makes this especially disappointing is that I visited another bridal boutique where the customer service was exceptional. Had they carried the dress I wanted, I would have purchased it there without hesitation. Ultimately, I purchased from Unbridaled because they carried the dress I loved, not because of the experience they provided. I understand that not every bridal appointment needs to be extravagant, but kindness, attentiveness, and genuine customer service should be the bare minimum, regardless of how much someone spends. What ultimately prompted me to leave this review was the lack of acknowledgment after making multiple attempts to share my concerns privately. I first spoke with the store manager over the phone and subsequently sent a detailed, respectful email directly to the owner on October 9, outlining my experiences and offering to discuss them further. As of October 21, nearly two weeks later, I have received no response or acknowledgment whatsoever. I intentionally allowed time for the owner to respond before sharing my experience publicly, as I genuinely hoped my feedback would be received and taken seriously. For a boutique that promotes a personalized bridal experience, that silence is particularly disappointing. Customer service shouldn't end once a purchase has been made, and I would have expected at least an acknowledgment of my concerns. Finding and purchasing your wedding dress is supposed to be one of those special moments you look back on fondly. Instead, I'm left feeling disappointed that an experience I had looked forward to for so long was handled with so little care. Natalie deserves recognition for being wonderful, but unfortunately, the overall experience fell far short of what I would expect from a boutique of this caliber. I hope this feedback is taken seriously, because future brides deserve better.

I knew I wanted an ao dai for my wedding and being a plus size girl i knew I would definite need a…read morecustom one. I'm so glad I went with Michelle because she was very accommodating to me being from out of state. I didn't want a traditional red ao dai and she was able to put together a lilac purple ao dai that I love! The cathedral train and the lace and jewel appliqués are stunning! Loved it! After my final fitting for my pick up there was a little alterations that I needed done and she was able to squeeze it into her busy schedule and saved me a 9 hr trip back to Houston. Unfortunate I didn't take any portraits so hopeful these pictures will show you how pretty it was ^^ You can't go wrong with Michelle!

After planning my wedding I still had a few contacts. So one of my friends was looking for a…read morewedding dress and some accessories. I found this shop near my house and did some research for my friend. They are super friendly and willing to communicate with you. They have custom handmade dresses. They also have the ability to create what you want too. One of the pluses about this place is they also even allow rental rates too. That was one of my biggest complaints when I was shopping. Worth a visit for your wedding planning needs.

Saying yes to my dress here was one of my favorite parts of wedding planning! From the moment I…read morewalked in, everyone made me feel so comfortable and excited. The staff was incredibly kind, patient, and genuinely wanted me to find the dress. I never felt rushed or pressured into making a decision, which meant so much during such a special moment. One thing I really appreciated was how spacious the dressing rooms were. There was plenty of room for my family and friends to be with me, and it made the whole experience feel intimate and fun instead of crowded. I'm so grateful to the entire team for making dress shopping such a memorable experience. I would absolutely recommend them to any bride looking for a beautiful, stress-free experience!

I had a phenomenal experience with Patricia! She listened to my initial thoughts about what I…read moreenvisioned for my wedding dress and made me feel bridal and special throughout. Although I didn't say yes to a dress at my initial appointment, I found my dream dress later that day. Patricia went out of her way to squeeze us into her busy schedule the following day so I could try it on. Even during our shorter appointment, she ensured I got the full bridal experience, complete with all the accessories. Thanks to her, I said yes to my dream dress! I truly couldn't have asked for a better experience!