Warning: I'm an Unbridaled bride, & I'm here to gush. My experience here from shopping, to ordering my dress, to visiting my dress (sample, because I'm one of those), to picking UP my dress has been nothing short of amazing!
I'd booked this "last minute" (about a week before), as I was seriously considering a dress from another salon (not having yet tried it on), but wanted to have a variety as my sister was flying in from out of state to come shopping with me. Plus, one of my friends had gotten her dress at the Austin Unbridaled, & kept recommending that location, not knowing there was one in Houston. In the week prior, I was in communication with my Stylist-to-Be about dresses/styles that I was interested in just from my online browsing, & she was quick to make recommendations that were very on-point, as well as confirm stock of a couple of the dresses that I was interested in trying.
I came here on a Saturday morning in February as stop #2 of whirlwind wedding dress weekend with my too large entourage (MOH, BM, 2 sisters, Mother, & Mother's best friend), who were nicely accommodated. My stylist was Kelly & she is INCREDIBLE! Just the warmest, nicest, friendliest person you could ever hope to have helping you in & out of sample dresses. Once she had everyone settled, she took me to the racks. We started with the designer I had been most interested in, pulling the main dress I'd inquired about as well as one she had specifically recommended based on my e-mails. She then walked the rest of the racks with me, carrying each dress I pulled before kindly placing the growing pile in the fitting room. And I pulled a lot - probably close to 20.
I decided to start with Kelly's pick & was just blown away. It was hard for me to have the complete vision because the sample size was too small for me, but I knew that it was very "me," it was gorgeous, & I loved it. I could actually see myself getting married in this dress. I went ahead & tried on my original pick, & it was beautiful too - but just not quite as special (in my mind) as the first dress. I tried on all of the rest of the dresses, some truly beautiful ones, even did a 2nd round through the racks. I finally put Kelly's pick back on & was quite smitten. Unfortunately, I couldn't quite pull the trigger as I still had the dress at the other salon that I'd been dreaming about, & with the sample just not fitting right, a couple of people in my party had me doubting it.
I proceeded on to the next appointment, while Kelly & the owner, Kelsey, promptly reached out to the designer to locate a sample in my size. I had found a couple of other contenders elsewhere, but could not get the original dress from the morning out of my mind. I was pleasantly surprised when I sent an email late that night inquiring about the larger sample size, to receive a response Sunday morning (the salon was closed), from Kelsey that they had confirmed with the designer that a sample did in fact exist in my size! They were able to locate it, have it shipped, & I was back in the store the following Saturday afternoon with my MOH & BM.
On our return appointment, we were greeted familiarly by a smiling Kelly. They had a fitting room with the sample all ready for me. I tried it on, & of course it was the one! Kelly & Kelsey both took a lot of time to properly clip me in & out of the dress as I tried it on with a couple of different undergarments, as we all discussed sizing & alterations. We were offered champagne, & my BM & MOH & I ended up staying 2 hours to just chat - all things wedding & not. Kelly checked on us often, as did other staff. At one point, my MOH spotted a veil that she thought I should try. As we were admiring it, Kelly asked if I'd like to get back in the sample & try it with the veil. Of course! It was a contender, & she gathered all of the info for me & offered to reach out to the designer with questions I had.
I made another visit a month or 2 later, on a whim, on a weekday, to "visit" my dress & try on some accessories. I lucked out that Kelly was there again & it was quiet so we spent an hour playing & taking pictures. Since then, I've emailed in with a few questions & always gotten quick, well-informed answers.
And finally! My dress arrived! I scheduled an appointment, & again, Kelly was ready & waiting for me - dress in fitting room, & she happily helped me in the dress. Of course, its PERFECT! Even better than I expected!
Honestly, that's just true of this whole 4+ month experience. If you are a bride wanting an experience that is different from the norm - better than the norm - then you HAVE to make an appointment at Unbridaled! It's a completely serene atmosphere, that is run by the loveliest of ladies who are clearly truly passionate about what they do - help you find your dream dress & ensure you have the best possible time doing it. I simply could not have asked for a better experience. So just call them already! And ask for Kelly :). read more