Natalie did a wonderful job helping me with my suit. I'm so grateful I was able to find someone that was able to handle my alterations so quickly read more

Excellent customer service and amazing quality! They were friendly, professional, and paid close attention to every detail. My alterations were completed on time and fit perfectly. The craftsmanship is outstanding, and you can tell they really care about their customers. I highly recommend Memorial Tailors to anyone looking for reliable, high-quality tailoring and alterations. Natalie was more than helpful. I'll definitely be coming back! read more

excellent service! Natalie was so helpful with a last minute request and made the whole process very easy for me. I will be coming back , def recommend to everyone read more

Memorial Tailors is the real deal. I went here to get my wedding tuxedo tailored and the suit came out perfect. They will have you try on the suit and start to pin and measure where they see fit and they will also make some recommendations (i.e. tapered pant legs) that you are free to decline. All of the alterations are itemized as well, so it is a very professionally run shop. I received my suit in a few short business days and I was very impressed by the quality of work. While they're definitely not the cheapest, you get what you pay for here. read more

Always professional and friendly. I've been coming here even since I live in the area and now that I moved further away I still come here for all my alternation needs. They always do an amazing job and handle each piece with the utmost care. I recently got a dress altered and it literally looks like they didn't touch it that's how seamless the work is. If you ever need alterations, I highly recommend 10/10!! No complaints from me - always great work! read more

Memorial Tailor in Houston is highly skilled and capable of handling virtually any alteration. They did a beautiful job on my daughter's wedding dress, and the alterations were completed exactly according to our specific requests. That said, the services are quite pricey. A few details were initially missed, which required multiple try-ons to correct, and the veil was not steamed as expected, leaving wrinkles for the portraits. Overall, the quality of the work was excellent, but be prepared for higher costs and allow extra time for fittings to ensure every detail is perfect. read more

Came in just to fix a button on a coat that had come loose and they did it on the spot for next to nothing in terms of cost. Amazing customer service, took me in right away and had very friendly staff, highly recommend. They even tightened up the others that seemed a little wonky! read more

Memorial Tailors - Sewing & Alterations Near Me - Houston, Texas

Went in to have my dress pants hem let out and I was quoted $81!! I am very familiar with alterations and this should have only cost $20, at most $30. There was no liner or anything crazy to this request. The lady entering my information even doubled check on the price. I walked out. Called another place down the road that charged $25. Crazy. read more

Ceasar provided outstanding customer service with my mother of bride dress alterations. Letting dress out on top, taking in at hips and hemming. It took a couple tries on the hem. There was a snafu on the hemming which t Ceasar calmly addressed and when I picked it up the dress hem was all good. The dress had manufacturing issues with the sizing so it is a difficult job getting fit where I want it. We agreed that I'd bring the dress back back closer to the event for final tweaking of fit. I feel very confident that Memorial Tailors will find a way to make my dress just as I need it. Reasonable priced for quality of work! read more

Wow, this place is great. The customer service is top tier, Vicky did my wedding dress alterations and I am so pleased with her work! She's truly a joy to work with, she made this process feel so easy and she's so fun to talk to. I felt like I was talking to my best friend when I would go for fittings. She's so talented and I can't wait to show her work off! As an anxious bride I last minute made some alterations to my dress and the around took one day. This team works fast and efficiently, no cutting corners and that make sure to have your best interest in mind. Thank you so much memorial tailor and thank you Vicky for making this experience seamless! 10/10 recommend. read more

I've been a customer of Memorial Tailors for several years since moving to the area. What initially drew me to this shop was their quick turnaround times, which were perfect for my frequent alteration needs. I have a smaller waist, and many of my clothes need to be taken in, especially since I often buy dresses and sets two sizes larger to fit my bottom half, leaving the top portion extremely loose. At first, I thought I was getting a good deal, but the prices have gradually become more expensive. For example, they recently charged me $100 to alter a single pair of pants, which seems excessive. My most recent experience was when I needed a suit altered for a funeral and required same-day service. While I knew about the extra fee for same-day alterations, I was shocked to be charged nearly $115 just to fix the jacket. I will say this--Memorial Tailors does excellent work, and their craftsmanship is top-notch. However, the pricing is becoming harder to justify, especially when there are other options around that provide similar quality at a lower cost. At this point, I'll only use them for rush jobs because of the convenience, but I do think they are overpriced. That said, it's the Memorial area, so I somewhat expected higher prices. read more

I worked with Jeremy for my wedding dress alterations and the process was quite stressful. He showed me different types of bustles for my dress, but my bridal shop consultant recommended a French bustle. I felt like I was swayed to going for an American bustle when that wasn't the right fit for my dress. The following week, we pick up the dress and it has multiple clear buttons on the back for the American bustle that looked completely out of place and were extremely visible. I was really upset because it ruined the look of my dress. They ended up fixing it to the French bustle like it should have been all along and it looked much better for my wedding day. While my dress turned out fine in the end, I felt like the expertise wasn't there and time and money could have been saved. read more

This place is top-notch!! I dropped off my suit, late Tuesday evening and needed it by Friday morning at the latest. I was promised everything would be completed by Mid Thursday. To my surprise my suit was ready by Wednesday, around 1 or 2 in the afternoon. The staff were very professional, inviting and fast during the final fitting. Everything was a perfect fit and I looked amazing. Even with the rush fee, the service surprising didn't break the bank. read more

Vickie/Victoria was amazing!! She helped me from start to finish making sure my dresses were not just ready but perfect for the big day! The entire staff at Memorial Tailors is always so accommodating and helpful with any questions. I also feel like they are very reasonably priced for the high quality work they provide! read more

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The professional staff at this establishment was amazing! Great prices for your tailoring needs and done to perfection!!! Richie was so quick to help me with my messurments which I needed asap. Overall I highly recommend Memorial Tailors =D read more

I ordered a dress that was too big online because I couldn't pass up this normally expensive dress, marked down to $30. Once it arrived, I loved it but wanted it to fit better. I look on Yelp and find Memorial Tailors and this business stood out because all the reviews were great. I made an appointment and when I arrived, the owner (?) welcomed me and said, "Good to see you again!" I told him it was my first time there but I already feel at home. He had me try on my dress and pinned it in all the right places and told me to come back in a couple of days. They called me sooner than expected and the dress came out fabulous! I was able to take it on vacation! Definitely will order more "can't pass up this sale, too big dresses" because Memorial Tailors will get it fitted to me! read more

Memorial Tailors - The dress Memorial Tailors tailored for me - Sewing & Alterations Near Me - Houston, Texas

I had two suits tailored, they did an excellent job. They were even able to get out two small oil stains that I had on my grey jacket, which saved me so much time from having to then take it to a dry cleaner! I have been coming here for years and the staff has always been very friendly. read more

Super fast service, friendly staff. The tailoring was ready at the time we were given, same-day service.

Caesar & Ritchie measured and cut down old slacks perfectly. Second time for this and you get a pair of good fitting slacks with the superior material that clothes used to be made with at the cost of an expensive new pair with inferior material. read more

Great service! Everyone was very kind and so helpful. I will definitely be visiting again!

Received two missed calls today from a random number and got a text shortly after about a dress that's not mine. Emmy was very unprofessional and went off on me via text then deleted what she sent. Be aware of the kind of people they hire. read more

Memorial Tailors - Sewing & Alterations Near Me - Houston, Texas

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RUDE CUSTOMER SERVICE. I had 3 shirts and a dress (simple, non-formal) where I had nothing done other than simply taking in the sides, and they have had the items for a full 7 days. The ticket said they would be ready "BY 5:00" today - it doesn't say "AT OR AFTER BUT ABSOLUTELY NOT BEFORE 5:00." I came in at about 3:45 - and yes I fully realize that is before 5:00, but what did it hurt for me to see if they were ready? And no, I really didn't think ONE HOUR before the ready BY time would make a difference. Apparently it does HERE - DO NOT come before that time on the ticket or you'll get an incredibly rude attitude snapped back at you! Once the girl asked for my phone number and looked up my ticket, she immediately said, "your ticket says your pick up time is 5:00, but I'll see if they are ready." (Again, I'm barely an hour early, but I guess they work right down to the wire here because she came back and said it would be closer to 5 before they are ready). I asked the girl how long they'll hold items, and she shrugged and said, "Like 1 or 2 weeks." (First off, is it 1 or 2?) Secondly, I took MAYBE 30 seconds to look at my schedule for the next day, and then I said, "It's just that if I can't make it here tomorrow, I won't be able to come back for 2 weeks. She SNAPS back, "Then we'll see you in 2 weeks" - AND *IMMEDIATELY* WALKS OFF. Stunned at the audacity for her to be so rude, I went to my vehicle but went right back inside because I decided I'll just find something to do for an hour (which included writing this review and making sure to include all facts and details) because I'm not leaving my clothes here for 2 weeks, and the same girl says to me, with a very short tone, "Can I help you with something else?" I said "I want to make sure my clothes will be ready at 5:00 to get them today." She snaps back, "I'll make a note" - and again immediately walks off. SO. DAMN. RUDE. I don't need that kind of disrespectful RUDE A** ATTITUDE. Had this girl been NICER and explained why they typically aren't ready ANY earlier, that would be different, but since not, I will find another place to have my clothes tailored where the people have courtesy, respect, and POLITE customer service. Screw this place; I will absolutely never be back here with that kind of crappy attitude from that girl. read more

We get all of our clothing done here. Jeans, pants, wedding dress. Great staff and they do a great job

I got my wedding dress altered here and Vicky made the entire experience so amazing. She had the best attitude and you can tell she genuinely cares about every bride and making the dress perfect! Her and Gabby are a dynamic duo! If I could give this place 100 stars I would because of VICKY!!!!! read more

I've been utilizing their services for maybe 3 or so years and have had a pleasant experience each time. I appreciate that they acknowledge me when I walk in and are so good about notifying me as I wait to be assisted. That's what you call good customer service! All of my alterations hv come out as I have envisioned....as I've had to repurpose some of my favorite pieces due to a little weight gain. They are a little pricey, BUT as the saying goes, "you get what you pay for" and I'm ALWAYS willing to pay more for quality brands AND services. Thank you Memorial Tailors! I look forward to working with you again! read more

During my first visit for my wedding dress, I talked about what I wanted to do in general and specifically with Elwin. I needed to change the style of my dress from a ball gown to an A-line. He said he can and would do the alternations. The specific alterations had increased over time by 1 major thing. For all the other alterations, it took like 4-6 visits partly due to the people doing the alterations not being in the room with me for the fittings and partly due to Elwin wanting to break up the alterations into different visits. This was frustrating but I figured I'd let him do his job the way he does it. I noticed he would be nice to my mom and not me. He would talk more to her than to me. During our appointments, he hired female assistants. So all of a sudden they'd come into the room along with him, but without any introduction. This felt disgusting since it's supposed to be private and I am in my wedding dress. I was vulnerable and he was bringing random people into the fitting room I was in.... When it came time for the last alteration, which I had specifically not discussed with him, but generally did (bring the skirt in a little to turn it into an A-line), he fought me on it and complained about changing the dress. It came to the point where I had to repeatedly say that bringing it in is what I wanted with a raised voice. This was unpleasant and he should not have put me in that position. Also, the alterations were expensive here! My experience with him taught me about how vendors love being rude to brides. read more

Great service! Needed something in a big rush and they were great and totally came through! Emmy was especially helpful!

Excellent service. Quick. I brought my wedding gown in after another shop messed up them hem! I was in tears and the staff was so nice and helpful, they assured me they'd have it done in time for my flight out of town... and they did! Thank you Memorial Tailors for saving the day.. and my dress!!! read more

I brought my wedding dress here along with my mom/sisters bringing their dresses. At first it was good, but it was clear as it got closer to the wedding date they are too busy and are not staffed properly. The 2 weeks leading up to my wedding I had to come back 4 times to have the dress done the way we asked, often times we'd show up for the appointment and nothing had been done. They are also extremely expensive. We spent easily thousands of dollars on our dresses here to have to bring them to another tailor the day before the wedding to make adjustments we had asked for. I would not recommend them if you want a stress free experience. read more

The tailors did great work and my dress was ready when promised! I will definitely use them again!

I have used Memorial Tailors several times to alter dresses and tops. Everything they have worked on ends up looking and fitting great. I am happy with the service and happy with the quality of work. I recently bought a pure silk blouse from China, but it was shapeless and boxy. I brought it to Memorial Tailors and they transformed it into a custom-fitted blouse, which looks fabulous on me and is very elegant. I will continue to use Memorial Tailors for all of my tailoring needs. read more

Went in with an outfit from men's warehouse that I had spent way too much on and didn't feel confident in at all. The staff here were incredibly helpful and I left my clothes there feeling like they were in good hands. When I picked up the clothes and saw the difference I was extremely happy with the changes they made and thought it was well worth the price. Will be returning here whenever I need anything tailored! read more

Victoria is not only incredibly knowledgeable, but she is so much fun to work with! She took such good care of me and made my wedding dress perfect! She made me feel like a million bucks, and her positive energy always had me walk out with a smile on my face! I can NOT recommend them enough! They made a new regular customer out of me! read more

Wedding day was painful due to needles left in my dress! I ended up with cuts on both sides of my breast. Turns out they left NEEDLE PINS inside the dress. They had adjusted my dress the first time but my breast area needed more adjustments so they told me to go back the following week. For the finally adjustments they decided to halfass the job. Instead of completing the adjustments they decided to secure it with needles (they had a whole week for this and I paid a rush fee)! I didn't feel the needles when I went back for my final fitting. (They hid them well) I ended up leaving the dress one final time so it could be steamed (they should've done this beforehand, it would've saved me an hour drive. By this time they had my dress for a whole month). The day of my wedding I started feeling discomfort on both sides of my breast. I took off my dress and realized I had cuts and I then saw the needles. I don't recommend this place. I wanted to give them a chance even though every time I went someone was always complaining about their clothing not being properly altered. I will definitely not be going back or recommend them. I was left with scarring and holes in my dress, so much for wanting to take care of it. Thanks a lot for such a painful wedding day. read more

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I brought several items in to mend small holes/rips. Out of the 4 items, 2 of them I had to take back for them to fix again immediately (loose strings, poor work) when I picked them up. The worst offender was a pair of pants with a ~1" hole I had accidentally cut with scissors when opening a package that they were in. I wanted their honest opinion on whether it was worth fixing the hole because I did not want the fix to be noticeable - it wouldn't be worth it to keep the pants. They explained to me that they could just do a small stitch fixing that straight cut across and that they would mend it in a way that if you not be so obvious. I agreed because the cut was on the inner leg, so I was happy to hear I didn't just ruin them by accident. When I got the pants back, there was an obvious patch which they did not mention to me at all (I would have declined a patch) and the straight scissor cut that I had made was ripped even further down to the right side. Photos show exactly how they were returned to me. Unacceptable. It was still ripped in a place where it wasn't ripped before and was glaringly obvious. If I had known that was going to be the finished product, I would've never bothered. Luckily I was refunded and they apologized, so no hard feelings, but definitely not taking my things here again. Maybe they're better at tailoring than mending/fixing, but I rather not take the chance. read more

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I really wished I could have liked this place more due to the reviews. I went in and was excited to get my wedding dress fixed. The people who work here are super friendly and I liked how organized everything was. I got Vicky the store manager who was kind but forgetful about things. However she kept having me come in to correct something she forgot or did wrong on my dress. I came a total of six or seven times and she wanted me back for two more dress fittings..it seemed to never end! ( what I had done was pretty simple) especially for what they charge here you would think the work would be quality work. My wedding dress is ruined and they still made me pay.. so unprofessional Honestly I would go else where than to come back here. Or if you'd go with the owner maybe it would be better? read more

I brought my wedding dress to Memorial Tailors in April. Having heard good things about the business, I was excited to entrust something so expensive with professionals. However, my dress was handled so poorly and for what I paid, the work does not match the cost. The day I went to pick it up, the fit was better however they hadn't added in the lining I had asked for. They told me to come back a week later after they went back and added it in. I returned the day I was asked to and when they brought my dress out, the lining was still not added. They had instead added a tulle layer that I did not ask for. The issue was that my dress was see through. Tulle did not remedy that. Once I clarified for a third time what I needed added, they told me to come back the next day. With it being a holiday weekend, I said I could wait to pick it up Wednesday the 6th. My appointment was set for 4:00. I was in the area at 3:00 so I popped in just to see if I could pick it up early. I was told they were still working on it and it would not be done until 5:30 or 6:00 if I wanted to wait. I told the lady no thank you because I live 50 minutes (with after work traffic) away. I asked that it be brought to the Montrose location this morning instead. I was never given any word on pricing. The one time I was asked about it, I was told that someone would go over it with me after they added in the correct lining. I picked it up today and the lining was finally added. However, they did not take out the tulle lining. At this point, I just wanted it out of their business. I paid $540 for a hem, taking in the sides, and the lining. After looking at the hem closely and the scraps they left in the bag, I was appalled that someone would handle a wedding dress in such a way and then charge so much for it. I expect a refund or to be compensated somehow for the lack of care and professionalism through this entire experience. I will not be returning to this business in the future. I was refunded and offered a chance to correct the issues but I did not want my dress in their hands any longer. read more

Memorial Tailors - The lace removed, so poorly cut. - Sewing & Alterations Near Me - Houston, Texas

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By the time I settled on my final choice for my wedding gown, I had 10 days until the big day. I looked to yelp for leads on a few good bridal alterations specialists in my area. I reached out to three different providers, told them what I needed, and how short my window was. Memorial Tailors was the first to respond, and after messaging back-and-forth a couple of times, I decided to bring my dress there. The service was friendly and they were very attentive to every detail of my dress, making sure that it fit me exactly as it should for my wedding day. The bridal dressing room was huge! The shop itself is very clean and nice. I was very very impressed with the level of service and commitment Memorial tailors showed me. They had my dress ready in less than five days and it fit perfectly! I could not have been happier. If you're still trying to decide where to take your dress- take it here!!! read more

I got my wedding dress altered here and they did an amazing job! My dress was all lace and needed to be hemmed and bustled, and gapping in the shoulders and back needed to be taken in, with less than a month to the wedding. They did a fantastic job. It fit like a glove and I had many people tell me the bustled dress could have been made that way. Incredibly responsive and friendly staff. They even talked me out of an alteration for another garment, so I never felt like they were trying to just get my money, they cared about doing a quality job. Ample parking and lots of fun lunch spots nearby. Cost less than I expected! read more

Memorial Tailors - Bride and groom - Sewing & Alterations Near Me - Houston, Texas

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We need someone to measure sizes for my daughter in order to order customized ice skating costume. Victoria did a great job and gave my daughter warm regards for her competition. We will definitely come back if there is anything needed to be done for the costume! read more