This guy drinks some serious Koolaid. He's arrogant, all knowing (much like that SNL IT guy skit) and downright wrong at times. Case in point? Lets have a direct quote from Dan himself: "I would never own a Dell, even if someone gave me one for FREE. We charge a 25% premium for working on them to most of our clients that buy them. We try to give them incentives not to buy them! If you try very very hard you might be able to find a cheaper made computer than a Dell but it would be difficult..." And the rant goes on...
So Dan, huge, multinational companies like Daimler AG, Penske Automotive Group, eBay--nevermind countless university institutions, have all made massive errors in their IT decisions by going with Dell--when they should have called you. Perhaps, but highly doubtful.
My two cents? If you want to be overcharged for your computer, and IT needs give him a call. Otherwise, steer clear of this Koolaid wreck. read more