I was reminded of Rogier after a bad experience with another Mac repair company. Rogier was our go-to mac person for years (and the go-to mac guy within our community) until he moved away. I think he's in San Diego now (?). Worth googling him. This guy is the BEST, hands down. read more

Rogier did a great and super fast job on my daughter's MAC book computer. I'm definately going to him for all my MAC needs. Thanks a Lot! Renata read more

Rogier is truly a "genius" when it comes to anything Apple, and thankfully he has a very kind, human heart that explains everything in a non-condescending way ;-) He has taught me so much about practical Apple knowledge that I would have never gotten even from one-to-one training. He's amazing at helping you recover data and how to make your ipad/ipod/iphone work seamlessly and productively with your mac. Love Rogier! read more

Rogier as noted is truly amazing! Very knowledgeable, speedy, responsive & a nice guy with a sense of humor. He made an in person visit to help fix our time capsule system (it wasn't backing up properly) along with speed up our internet connection & fine tune settings on our 3 mac computers. He also made great techy suggestions like purchasing 1password software! I'm so glad to have found him! read more

Rogier has been a life saver for me in servicing my Mac Book Pro 2010. It was going slower and slower and I was thinking of getting a new computer. But he came to my rescue! By logging into my computer, he cleaned, adjusted and programmed what was needed and now my mac is running fast and as good as new. He taught me some important points in keeping my mac running well. It's saved me from needing to buy a new computer. He is always helpful with a great positive attitude which I appreciate. So I without reservation can recommend Rogier for your mac needs!!! read more

When I just paid Rogier for his work, I said to him "It's 8:08pm...we didn't even call you two hours ago!" Yep, I called him at 6:23 to see when he could come solve a week-long connectivity issue (router and extender stuff). He said he'd finish his dinner and would be over by 7. Wow! Now he may not always be able to pull off that kind of magic, but it gives you a sense for his ethic! Most importantly, my wife can begin working from home again tomorrow and soon we'll have him back to solve the eight device and three iTunes conundrum. And, he's funny too! A much better review to write than last night's dinner in San Mateo! read more

Wow, wow, wow! It's not often you find a business or service with all 5 star reviews. Rogier is absolutely the best! Believe the hype! I was without my iMac for months. I kept schlepping it to the Apple store where I was told there was nothing wrong with my hard drive (grrr, there was, and I just wanted it fixed) and they added updates and did little checky things that helped my computer limp along for a few more days. I think the store uses the "Genius" term in an overly generous way sometimes... Since I don't speak computer very well, I wasn't sure what to do. I could sort of get by in the meantime on my ipad and a borrowed laptop. I asked a neighbor, a very young man, a former Apple engineer, now retired what to do and it all sounded so complicated. Finally another friend suggested I look for an outside Mac fixer. DUH! Yelp. Why didn't I think of that earlier? I found Scooter IT with all of the glowing reviews and called right away. Bless him, Rogier works so hard, he picked up my iMac around 5:30 pm and brought it back to me the next day along with my old hard drive and my back up drive, better than new and for a fair and reasonable rate. I could write so much more about how he checked in with me and helped me buy the best and install more male sheeps, i mean rams in my iMac (now it's really fast, but not furry) and how he only wants to use the highest quality parts. He's also ethical, because he suggested I take my borrowed laptop to the Apple store to buy a new battery. He even showed me how to access it. This sort of thing makes me really loyal. Yay! I feel so grateful and lucky to have found Scooter IT. read more

Rogier will keep your Macs running great. If you have wifi problems he will fix them. Our house was not set-up well & he ended up fixing the wiring Etc. Highly recommend! A+++ read more

Rogier was great. Fixed our wireless network quickly and at a great price. A nice guy who we will definitely use again for our home computer needs. read more

So my 17 inch MacBook Pro dies one night with the screen frozen and a power down/up cycle generates a blank grey screen with an oversized folder with a question mark in the center, showing up restart after restart. Look up the nearby Mac repair options on Yelp and found Rogier on Scooter-IT. He is open late until 10pm so I called him up and pleased that he is very easy with onsite work. Impressed that he was a former Genius at the Burlingame Ave Apple Store, a very busy place and saw the other reviews. He is very easy to talk to and I was impressed with his professionalism and great sense of humor. I had already check the disk after fumbling around with an old Techtool Pro program and found many bad sectors so I was already set on replacing my drive. He had a great suggestion going with a new SSD drive which have come down nicely in costs. Luckily I use Time Machine religiously on all my Macs. I just ordered the drive with his recommendations on the web with the right specs (texting him is easy) and after it arrived this morning, he came over after I was able to meet him at home. He took the drive and laptop and within 5 hours he had installed the drive, nicely packaged my old drive labeled in a box, had upgraded to Lion (I was on 10.6.8) with iLife and iWork and drove it back today! Bonus! Great price! (I had my own business for several years and his fees were very reasonable! I'd encourage other businesses to use him if they have a Mac shop!) Now, Time Machine (as he had reassured me) has restored everything I had with all the new versions of the apps that he had installed by him not overwritten by my old versions. Now I'm writing this review which I will also post on his site! You won't go wrong using Rogier. My MacBook Pro now flies! (5,2) Payment was easy either with credit cards (Square), cash or check. Cheers! read more

Really?? Open Mon to Sun till 10 PM??? Don't want to miss an out of town weekend seminar but need to upgrade a 20" iMac with more memory and bigger hard drive. I gave Rogier a call on Thursday night at 7:00 pm. Drop off the Macs at 8:00 pm and my Macs are ready Sunday night to pickup. I did not miss anything, the good seminar as well as a single file inside the Mac. What a great service I can rely on!! read more

I found Rogier on Yelp and I would like to echo all the positive feedback. Rogier was great to work with! I bought a new and larger SSD for my wife's black Macbook and wanted someone to install it and transfer the data over a weekend when it wasn't being used at work. On top of the requested swap Rogier upgraded the OS from Leopard to Lion,optimized the system at no extra charge and turned it around the same day. It's really zippy now. The upgrade added years to an old Mac. Given the increased prices of the new Macbook Pros and decreased prices of SSD's I would highly recommend this hardware upgrade and getting a professional like Rogier to do it. read more

Dependable,punctual ,knowledgeable,and simply the BEST !!! He is so patient as a teacher,he gets back to you ASAP and is a tech genius ,especially for those of us that are a bit tech challenged. You wont find a better Tech person.. Believe me I have used a few tech people in the past. Signed Happy Mac user read more

Scooter is the best of the best! Deep expertise, fast response, and terrific interaction style. He is a careful listener and really takes the time to explain the issues at whatever depth of detail the customer wishes. Also, Scooter IT's pricing is very reasonable, particularly as the work is done so efficiently. I've had problems that tied up an IT consultant for the better part of a day fixed by Scooter in less than an hour. In over two decades of working with IT professionals I have met no one better than Scooter. read more

Sophia B. Roger is amazing ,he's more personality than body he is not one of these IT guys that has no social skills he's very engaging and generous with his knowledge. I am not a tech person that's not where my talents lie, so I asked him to help me pick out a new computer for my company, he was more than happy to meet me at the Apple Store and help me out ,took a lot of the scare out of my process. He is very professional and breaks things down so you can understand and he is definitely officially our company's IT specialist. I'm so glad I found him! read more

My precious Mac Pro decided to turn itself off and not turn back on again. Me, being the brilliant person that I am, did NOT purchase AppleCare and I knew I was going to have to pay to figure out how to fix my precious. I found Scooter-IT through Yelp and though technically he hadn't been around for a while his reviews were good so I tried him out. I emailed him my problem on a Thursday at 1:12pm. By 3pm that same day we were on the phone talking it out. After listening to my problem he advised that I go to the Apple Store as they would be the only ones who had access to the official Apple power supply and though Rogier (Scooter-IT) could get third party options, he could not get the official Apple power supply. I found that advise alone to be pretty amazing. Here is an independent tech who could have just said nothing about this and I wouldn't have known otherwise. He gave me a run down of what he advised if the problem didn't turn out to be the power supply. He also emailed me this information. NOTE: I haven't paid Rogier a penny, but he gave me sound advise. I went to the Apple Store, it did turn out to be the power supply and all is well. However, in the future I will absolutely call Rogier for any Mac issues because I didn't feel like he was trying to screw me over and was honestly giving the best advice he could give. Sad we didn't meet. I do like Vespas. read more

Rogier is great! Very knowledgeable, easy to work with, explains thoroughly without resorting to techie-speak, and gives good advice ...upgraded my HD and setup everything to work well, and better than before! And very reasonably priced ... simply one of the best! read more

We recently were having trouble with our home network. Rogier responded immediately. He not only fixed it but also improved it. He made other great suggestions for our Mac computers and other equipment, saving us money in the process. He is informative and has a terrific sense of humor. Finding someone that provides service this good is rare. We certainly will be using him again. read more

Rogier was able to help me out on very short notice. He showed up on time, helped me with what I needed, and went above and beyond to make sure that my needs were all taken care of. I would highly recommend him, he is very knowledgable and personable as well! read more

Just got my 5 year old iMac back from Rogier. I can't say enough good things about Scooter-IT. If you have an Apple computer that needs massaging, run don't walk to Scooter-IT. Rogier patiently explained my options, pros/cons and cost benefits. He cleaned the machine (physically and electronically), installed a new hard drive, upgraded the memory, loaded the latest operating system, and a whole bunch of other stuff. Now it runs like it did the first day I brought it home. He did all this promptly, courteously, and to my mind, inexpensively, given all I asked him to do. read more

Very knowledgeable and helped us to speed up our Internet connection. He knows everything about Macs. Don't wait, call him now!

Found Rogier and Scooter-IT via Yelp and I am very glad that I did. Was looking to upgrade my MacBook Pro with an SSD. Rogier was extremely helpful with advice and guidance on which model to purchase. When it came time for the install, he was very flexible with scheduling and went out of his way to accommodate me. If you have any Mac or iOS tech needs, Rogier is definitely the person to call. read more

Jose is simply terrific. He is an exceptional resource as he has tremendous expertise on all Apple products and applications. He is a joy to work with and is not only a skilled technical expert but a very gifted and skillful teacher. Whether you are an individual, a small business or a larger shop with Apple power users you can count on Jose to make everything work together---- and you can have a lot of fun with the process. read more

Simply, Jose is always there when I need him. The many times he has helped me, he has been very professional and reliable. Definitely trustworthy! read more

Rogier did a great job replacing a hard drive in an older iMac I had. As soon as I called him, he went out and purchased the drive, and he had it installed shortly after I dropped the machine off. He even delivered the iMac back to our house! His prices were very reasonable, too. Highly recommended. read more

Big thanks to Rogier for repairing my MacBook Pro. He was incredibly informative, thorough, helpful, generous, and thoughtful throughout the entire process. Roxana read more

Rogier was really helpful! I had a complicated situation with memory loss on my imac and he gave me great advice on how to solve this problem. He is also less expensive than many repair centers I looked into. He was very nice and considerate and followed up with me throughout the process. This is what I call 5 star customer service. I definitely recommend his service to everyone, and will refer him to my friends if they come across computer problems themselves. Thanks again Rogier! Your help was much appreciated=D read more

Technology moves faster than i can handle and I need help. Sometimes my computer problems are simple and sometimes they are complex. Either way, Jose is a phone call away. He is efficient, reliable, trustworthy, and friendly. read more

We have a very complicated IT environment - 9 computers across two locations with multiple networks, backup, audio-video considerations, unusual viruses on a MAC of all things - Rogier helped me get network integrity, helped me get the 10x the speed out of my comcast network externally and 20x internally, he helped me ensure that all my devices were integrated in and operating properly, he helped us set up automatic backups to protect our data - and he did it all with existing equipment versus having to buy a whole lot of new stuff. He dropped everything on an emergency and helped me restore my wife's work computer and get it up and operating appropriately within 6 hours. We had multiple iTunes accounts and he helped us to figure out how to consolidate it to keep as much of the music as possible on iCloud. We got done in 7 days what I had not been able to get done in 6 months. If you want turnkey, he'll do it; if you want him to teach you how to do it, he'll take the time and teach you. Having tried multiple IT shops and individuals, Rogier figured delivered more performance for a fraction of the price. He has my highest recommendation. read more