Thank you for helping me. It means a lot. If you need a Tow Service or mechanic they should be your…read morefirst choice.

Great service, they came out immediately to help when my car needed to be towed. Professional,…read morecourteous family run business. Not your usual towing company looking to hit you hard for money. Fair and reasonable pricing. Definitely keep this number handy of you ever need towing. Another reason to use these guys is because they are Veteran owned and operated!

quality service and quality work done timely manner fair price all items done covered in detail…read morerecommend highly .

My 1998 Rav4 developed a transmission problem. I found a service bulletin, about this problem and…read moreit showed a simple fix. I went to Probilt Transmissions in Poughkeepsie, NY and met with the owner. He looked at the bulletin and I asked him if he would perform the work outlined in the bulletin with my parts and he said that if there was any supplied parts that were incorrect or he needed additional parts, he would slap the old parts back in the transmission, push the car outside and would charge me a Second time to do the work. Sounds punitive to me...for no good reason..so please keep my experience in mind when you read all these glowing reviews. I got the job done at K+J Automotive in Hyde Park for $300. Burt Shulman 845 298 4229

My review here is anything but positive. Please beware before you buy a car here or purchase their…read moreextended warranty because they do not know how the extended warranty works and it will cost you. Furthermore they have the most condescending service advisors specifically Dave and Diane who will belittle you and act like they are the only ones that know about cars. I spent well over $70,000+ on a ford expedition and extended warranty at this dealership 3 years ago. My check engine light came on the code has something to do with the gas tank and emissions so I call up schedule an appointment. The only "service" they did was check what code it was and call to verify that I had a warranty, this took them all day 8+ hours and no one contacted the warranty company to start a claim. They didn't even try to look for an issue because it's to much work and they weren't sure they could put it back together. That was a blessing in disguise because when I talked to the warranty company ( yes I called them too) the warranty contract states mechanics, dealerships, whatever need to call with that code to see if it's covered and get the claim started to have a warranty advisor assigned to help inspect the tear down of the vehicle. I was told by 2 different parties that work for warranty company that if they were to just tear down the vehicle like Dave wanted me too that none of that work would have been covered because no one started a claim before hand because the truck threw a code. Now I don't know what is more scary the fact that a dealership sold me a warranty that they have no idea how to use or that they were just ignoring the steps to have me pay out of pocket because they would get more money.? Also there was no mention about the bad brake caliper or sunroof that we asked them to look at as well, they forgot I guess. Now my sunroof has started leaking again that they had "fixed" 3 times. Now I'm left calling other dealerships some are other Healey dealerships that are genuinely confused as to why Healey ford can't diagnose what's wrong with the car and that you don't need to remove the driveshaft to get to the gas tank or you can remove the cab from the frame if you don't want to move the gas tank but I digress. My husband is part of IBEW 320 (central Hudson) and makes electricity for NYS, I myself work at a local hospital working saving hearts and this is how they treat the people that serve their community. At my gym alone 4 people have complained to us about how bad their service department is (I.e. telling one customer they put in a new battery when it was very clearly used into his new truck that had less than 10,000miles). I wonder how many more people in NY I could find that are also unhappy maybe start a facebook group or website? I will be writing not only to ford, nys, & dutchess, assemblymen, the BBB, and possibly involving legal aid which I don't pay for as my hospital provides legal services for all clinicians luckily. Still I'm hopeful we can figure this out before it comes to that, I also have voicemails, and voice recordings of what and how these service advisors really treat their customers. I don't understand how you claim to have great customer service and clearly only higher people that hate people or their jobs? I've never been treated so poorly by a dealership and ive had many cars from Acura, Toyota, GMC, Subaru (all on rt 9 great customer service especially when there's something wrong with the vehicle whether you are using the extended or manufacturers warranty) so I thought Ford would be too I was wrong and now unfortunately have to fight and instruct them on how the warranty company works. I don't even want to get paid for doing their job I just want my car fixed right and to be treated with respect like any human should be and you would think in this economy that they would treat people nicely because a dealership needs business to survive. This service dept is nothing but a headache. I honestly like Ben the manager of service he's the only decent person in the whole dept but unfortunately is on vacation. Again im hopeful we will come up with a resolution once Ben gets back, I truly don't want to cause any business to loose customers or have fines or dings with NYS or the BBB but its not right to feed false info to the customer and treat them terribly. Sincerely, Catherine Mullaney

Just bought a brand new car for the first time. Isaiah only communicates through text and had me…read moredoing a lot of the paperwork by myself. They agreed to fix a scratch before they sold me the car. Arlene offered a pick up option for 12pm appointment. I take off work to wait for them to come get it, no answer and I had to call at 1pm and she finally tells me the painter canceled because of the rain since he works outside. We reschedule...it's another rainy day so I sleep until 10 for my 12pm appointment. I wake up to missed calls from 9am about Hunter waiting outside my house to pick up my car in the pouring rain. He says he waited, why wouldn't u knock on the door?! Also I thought the paint guy doesn't paint cars in the rain...First u guys don't answer till after my appointment and now you guys are here hours before my appointment and it's raining more?! Isaiah also offered a full tank of gas for the inconvenience..twice! Never got it. I reminded Arlene about it, still never got it when my car was finally serviced. Awful service!! I was strung along and lied to for 2 months. So weird!!

Visited Dutchess Jeep last week to turn in a Dodge Ram lease. Not sure what we would find in an…read moreaffordable lease or purchase. Nick, worked his magic on rebates Jeep offered, and was able to buy a beautiful 2025 Jeep Grand Cherokee within price range. Have had the pleasure to work with Nick in the past and his expertise and knowledge of the Jeep/Dodge product outstanding, always going above and beyond to please the customer. During this transaction, had the opportunity to work with Aiden, and found him to be very personable and very professional. Thank you, Nick and Aiden, for your outstanding customer service!

I purchased my grand Cherokee elsewhere. When I lost a key, this dealer was closer to home so I…read morecalled to get a price and I was quoted a price for the replacement key fob and programming so I had to make an appointment for Service when I arrived, they had the key fob but only part of it. They didn't have the blade which is the replacement key that fits into the key fob and the price was $128 more than what I was quoted. I told them that's not what I was quoted. They were basically like too bad. I told them to deep program the fob and they made me wait. Remember the old bait and switch avoid this dealership at all cost. I should've gotten back to my selling dealer that deal with me straight.

I had car trouble on a Saturday afternoon in a town I had never been to before. John at Ltr spent…read morean hour checking out my car. He even took it for a test drive. He made my family feel safe and welcome. I was blown away by his hospitality and professionalism. He saved us!

After 16 years of driving Toyota vehicles, I recently decided to explore other options when it was…read moretime for a new lease. I had spent nearly two months waiting for updates from another dealership and often found myself having to initiate the follow-up conversations. The experience left me feeling frustrated and overlooked. Then I contacted Dutchess Kia, and everything changed. From my very first interaction, Mitchell Nelson, Sales Manager, and Kyle Bonser, Dealer Representative, were responsive, professional, and genuinely committed to helping me find exactly what I wanted. They listened carefully to my preferences and, incredibly, located the perfect Kia Sorento X-Line for me in less than a day. Their communication was outstanding throughout the entire process, and I never had to wonder what was happening or chase anyone down for updates. I also want to recognize Franc Lombardo, Finance Manager, who went above and beyond to ensure I received a great deal. He took the time to explain everything clearly, answered all of my questions, and made the financing process simple, transparent, and stress-free. What impressed me most was how easy the entire team made the experience. Buying or leasing a vehicle can often feel overwhelming, but Mitchell, Kyle, and Franc worked together to make the process smooth, efficient, and enjoyable from start to finish. Their professionalism, honesty, and customer service exceeded my expectations. After 16 years with Toyota, I wasn't sure what to expect from making a change. Thanks to the exceptional team at Dutchess Kia, I can honestly say I am thrilled with my decision and excited to be driving my new Kia Sorento X-Line. If you're looking for a dealership that values its customers, communicates well, and truly goes the extra mile, I highly recommend Dutchess Kia.

Dutchess Kia is conveniently located on Route 9, but I waited 2 hours recently just for an oil…read morechange.

Incredible!!! Best…read morecar shopping experience I've had. They had the best rates, ZERO BS, all straight to the point. Gabriel was extremely responsive, heard my needs and took care of all the paperwork well before my arrival. I was greeted by Nasir (sales) and Vinny (Finance) who walked me through the paperwork quickly and efficiently. In and out in under 30 minutes with a beautiful brand new car for the best rate in the North East (and I have spoken to over 30 dealers beforehand). 10/10 Friendly, warm, professional, and respectful, with super competitive rates. I cannot recommend them enough. 100% would come back.

route nine Mazda was fantastic. I just purchased a 202 50 Anthony and Brandon and finance…read more Workers they were very professional gave a fantastic deal and with me all the way through the process. I recommend these two sales people anytime I will be ready to do business my next

I took my vehicle in and worked with Jason, who was more than willing to work with my insurance…read morecompany. After significantly messing my car up hitting a deer, they were able to fix me up like new! It was impressive, considering the extent of cosmetic damage. They made sure to communicate with my insurance company so that it wasn't so stressful for me. It also didn't take nearly as long as I expected from my experience with other shops. I'm glad to have a new place to take my cars!

From the owner: While we are here for all your general mechanical and collision repair needs we also offer the…read morefollowing specialties as skilled and certified technicians/installers: -Custom paint and body applications -Full car restorations -Ceramic coatings and paint correction detailing (Zvizzer & IGL Coatings)