I would like to formally recognize Cindy and Maddie from the Macy's Housewares Department for their…read moreconsistently exceptional customer service, professionalism, and subject matter expertise. Both Cindy and Maddie continually go above and beyond in assisting customers with genuine care, patience, and professionalism. Their knowledge of products, upcoming sales, quality linens, and home essentials has been incredibly valuable to me personally. Because of their guidance and thoughtful recommendations, I have been able to gradually afford and curate high-end bedding and linens that have transformed my bedroom into a true sanctuary -- a place of comfort and peace after long and stressful days. What truly sets them apart is not just their sales knowledge, but the sincerity and enthusiasm they bring to every interaction. They never make customers feel pressured; instead, they educate, guide, and help customers make informed decisions while ensuring a positive shopping experience. In today's retail environment, exemplary customer service is increasingly rare, and Cindy and Maddie represent the absolute best of what Macy's customer experience should embody. Their professionalism, attentiveness, kindness, and dedication deserve recognition and commendation. Thank you both for consistently making shopping at Macy's such a welcoming and enjoyable experience. MSgt Charles Navarro, Jr., USAF (Retired) Rancho Cucamonga

So we stopped in to grab a few things that were needed for a birthday party and they had a great…read moresale going on however we were pressed for time and we couldn't look around much. There was definitely a lacking presence of employees and when we wanted to check out one of the brand reps that don't work for Macys was there and had to find an employee to assist us. They did have a large selection of items and they were priced very good for what we seen but we didn't get to go through much as we were pressed for time.

TARGGGGJJJJAY- This place usually has what I need…read more Process: I offer my stuff online through the app. Click "on my way", then click "I'm here" and boom a couple of minutes later my junk is in my car and I'm free to go! There's plenty of parking for pick up so pick a spot.

Came in with an unopened Apple Watch and the original receipt. We understood it was outside the…read morereturn window and weren't demanding special treatment. The problem wasn't the return denial. The problem was the customer service. The packaging was damaged while being handled by Target staff, manager Ian was dismissive and disrespectful, and security was standing nearby during what should have been a simple customer service conversation. My wife left feeling embarrassed and humiliated for doing nothing more than asking a question. It's amazing how a company can spend millions on branding and still make a paying customer feel like a criminal for trying to return an item. Target didn't lose this review because of a return policy. They earned it because of how they treated a customer.

They have a lot of great items for really good prices -- clothes, toys, home decor, you name it!…read moreThis location was really nice overall. However, the only downside was an employee named Nina, whose attitude made the experience less enjoyable.

This store has a lot of good items. I didnt find both mats I went for, but I was able to find 1…read morethat I needed. I also saw the same organizer I bought at Marshall's for $7.99 here, and I paid $4.99 at Marshall's. Glad I bought it when I did. I also have been wanting some Tree Hut body cream and they had the Vanilla scent. I wasn't in love with the scent, so I didn't get it, but I may end up getting it, if I go back and it's still there. I didn't do a lot of browsing, because I had in mind what I wanted and wanted to get it and leave. Oh....and I walked right up to the cashier, that hasn't happened when I went to a Ross before. Yes! Get me in and out!

Love going to this place. Any location any time. It's my stress relief. Beautiful things, pleasant…read morepeople, not bad on price.

Not a bad spot to get your little trinkets. We usually come here to get our coffee syrups since…read morethey are pretty affordable, with multiple flavor options, and the establishment is way cleaner and organized than other similar establishments (not naming them).

I was here a few days ago. Krystal helped me and rung me up at the register! She was very helpful…read moreand kind to my family members and I. I really appericiate the thoughtfulness. I hope management can appericiate a hard worker they have. Thank you, Krystal!

Don't walk in 15 minutes before closing. The staff clearly doesn't care about customer service and…read morewould rather push paying customers out the door than help them. When I asked for help, I got attitude and "We're closing." The manager's excuse? "He's tired and we are closing." If he's too tired to treat customers with basic respect, send him home. And if the manager thinks that's acceptable customer service, apparently she needed to go home too. If your doors are open, you're open. Act like it.

Came here the other day to buy a dress shirt for an interview. I loved Penny's because they usually…read morehave some really good sales. This location was decent and they had some sales for dress shirts. When trying them on, the fitting rooms were very old looking. The room I was in had no stool, counter or bench. There was no rack to put clothes on for return. The lighting was dim and yellowish. The fitting room was my only complaint. Everyone else is fine.

My daughters and I were in need of simple flip flops to wear around the house. Yes, we wear some…read moreform of footwear in the house LOL. Anyway, we visited Walmart, Dollar Tree, Target... no cigar or at least they did not have what we were looking for. I started researching online first with Amazon. Then I saw JCPenney had a sale on their flip flops plus additional % discount off. I was all eyes LOL. $2.09 plus tax wasn't bad at all. I bought six pairs... 2 black, 2 blue, and 2 gray. I drove to this JCPenney at Victoria Gardens for curbside pick-up. Well, I was on the wrong side of the store. I ended up walking in, up the escalator, and towards the shoes section. The lady behind the counter who assisted me was very nice and pleasant. Thank you miss! I even tried on the flip flops just to see if I liked them enough to buy more. Sure enough, they were very comfortable. I bought 9 more pairs online LOL. They were closing and I wouldn't get the discount if I bought them here at the time. I'll be coming back here to do another pick-up run soon. Sometimes you never know what kind of deals you'll find at JCPenney. Btw, they were established in 1902. I did not know this until now. They are one of the oldest OG department store in this lifetime. Come on out and support them! Thank you JCPenney for decades and decades of good service and great merchandise!

Came to the Rancho Cucamonga Walmart to see if they had Pokemon cards - gotta catch em all! Sadly…read moreno, drops are Thursday/Friday at this one. I found out this store sells them in electronics. I went back there but no one was working there. However, I noticed they were having a meeting by jewelry. I rang the buzzer for help and had to do it 3x before someone came. I'll try them again and hopefully get better assistance next time.

I purchased three items from Walmart for a total of $12.56. I usually use the Scan & Go service…read more At the exit, an employee named Suzan was checking receipts. She treated me in a rude and discriminatory manner. I showed her the receipt on my phone and even opened the full receipt for her to review, but despite that, she treated me with disrespect and rudeness, making me feel as though I had stolen the items. Another customer who was behind me witnessed the incident and told me that she saw how disrespectfully and rudely I was treated. I am very disappointed with this experience and believe customers should be treated with respect and professionalism

It's a well stocked store with lots of options, from home goods to clothing and pet supplies. The…read moreprices are reasonable. Service was good and I found exactly what I was looking for. I'll continue to come to this store!

Mod Abby is so rude with a terrible attitude. She was doing nothing standing around just watching…read moreall the cashiers and when she actually needed to help with a transaction she was so bothered with the dumbest rude attitude. These older ladies seem so miserable at their own job. Also when I walked in I politely said excuse me to Sandy who either actually can't hear bc she's older or was purposely ignoring me while pretending to "fix" the go back hangers for a full five minutes before turning around and finally acknowledging me smh

Love NR, I can find lots of good things/items. I can literally spend a good amount of time looking…read moreat different products. Prices are reasonably affordable for good quality brand name items. Staff at the check-out station and around the store are always more than willing to help, they are friendly and courteous. Love shopping for myself and my family @ NR.

Great deals and selection. If you like spending spending time going through each of the items on a…read morerack, kinda like thrifting, then this is your spot. Great brands, discounted. I never buy anything full price, so this is a perfect spot to come to. I was not shopping but my cousin was. Loved the shoe selection, even the clearance had some goodies. I'll be back, but hopefully the restrooms are clean.

VERY CROWDED W/ SOLID DEALS! Ontario Mills' Nordstrom Rack is understaffed and frankly very busy…read more My family and I walked in to grab a tie, belt, and dress, we waited a long time just to get to the register. I would recommend hiring more cashiers or moving some of the floor associates to the registers. I saw a couple employees messing around instead of working. Other than that, I thought the store was clean, neat, and easy to navigate. My Mom found me a $100 dollar tie which was under a special sale price of $27 dollars, it was a steal! The Men's belts were great quality, I found a Nordstrom brand belt which fits perfectly. I would return to this location!

This Nordstrom Rack is a bit disorganized. The deals are great tho! They seemed to be understaffed…read moreand it was a bit chaotic when I went. I love going to Nordstrom Rack's because their clothing quality is great but this one in particular, will have to pass next time I want to go shopping at one. I was able to find a suit for my son but had to look everywhere since sections were very disorganized. Customer service was ok.