There were only 2 associates at the cash registers. Very long lines at both. Front end manager allowed us to use self checkout. I asked her why there were not more checkers...answer was that people called off. read more

Came in with an unopened Apple Watch and the original receipt. We understood it was outside the return window and weren't demanding special treatment. The problem wasn't the return denial. The problem was the customer service. The packaging was damaged while being handled by Target staff, manager Ian was dismissive and disrespectful, and security was standing nearby during what should have been a simple customer service conversation. My wife left feeling embarrassed and humiliated for doing nothing more than asking a question. It's amazing how a company can spend millions on branding and still make a paying customer feel like a criminal for trying to return an item. Target didn't lose this review because of a return policy. They earned it because of how they treated a customer. read more

Target - The box the target member ripped - Department Stores Near Me - Rancho Cucamonga, California

Nice Target, lots of Clearance items. Even found some Svedka Cherry Limeade on clearance for $2!!! Also bought some Limited Edition Haribo gummies with the Target logo on the bag....pineapple and raspberry flavors inside. Restroom was clean, but smelly like a sewer. Glad I went to this Target, because I spotted a Jollibees....and I'm going there soon. read more

See all

Amber( one of the managers) went out of her way to be helpful. It was above and beyond her duties And she was so kind in doing so. Amber was amazingly nice. read more

Walked in and it smells like diarrhea. I wonder if the sewerage pipe exploded because this had to be some sort of chemical hazard. It gave me a headache and nausea the moment I walked in. read more

I've been coming to this Target for many years since it's conveniently located near my work. I usually place my orders online and pick them up on my way home, which is super easy and efficient. They also have a Starbucks and a grocery section inside, making it a one-stop shop for almost everything I need. The store is generally clean, and the employees are helpful for the most part. There's plenty of parking since it's in a strip mall with lots of other businesses like AAA, Panera Bread, Chili's, and Wells Fargo, to name a few. I also love that they offer specific coupons when you buy multiple items, and you can save 5% on your purchases when you use your Target Red card. Returning items is always a breeze--no hassle, and the lines are never long. Plus, they offer self-checkout for added convenience. Located at Haven and Foothill Blvd, this Target is definitely one of my go-to spots! read more

See all

Self checkout showed registers open. I walked all the way down to them from the opposite side of the store. 3 weren't working and the 4th displayed someone needed to log in for it to work. Nobody standing there so I hunted someone down. She casually said "Oh ya, they're closed. You have to go to the others at the opposite end." So over corporations making customers have to work hard for them. I prefer self checkout but done with them keeping skeleton staff and leaving customers to waste their time guessing and struggling with their systems. Do better giant corporation Target. read more

Designated Nursing room in the dressing room area. Found a cute linen pant set in clearance. I can't wait to rock it next year lol!! read more

See all

I've shopped at this Target because of great frontline employees like Kristine, who apologized and provided excellent service, and Joy, who had previously been kind and helpful. Experiences like those are the reason I felt comfortable shopping here and believed this store was part of my community. That trust was broken during a recent visit. While checking out, two other customers were arguing loudly in front of a child. I said one sentence to de-escalate and encourage them to separate. I was not involved in the dispute, did not raise my voice, and did not continue engaging. Other customers even stated that I was not part of the argument. Despite that, I was singled out and treated as the problem without anyone taking the time to ask what actually happened. When I raised my concerns, the store manager, Cody, was dismissive and condescending. He repeatedly told me to calm down and lower my voice even though I was not yelling. After I disclosed that I am part of the ADA community and explained that his manner of speaking was making me uncomfortable, he continued escalating instead of listening. I was publicly chastised, embarrassed, and ultimately told to leave while security stood by and did nothing. What hurt most is that I raised sincere concerns and the person in charge did not even take my name. He made it very clear that he had no interest in hearing what was important to me or understanding what I had experienced. There was no effort to help, no effort to de-escalate, and no effort to treat me with dignity. I left deeply distressed and did not feel safe returning to the store, even to address damaged items from my purchase. This was not a frontline employee issue. It was a failure of leadership. I want to feel safe and respected in my own community, and this experience made it clear that, in that moment, I was not. Very disappointing and heartbreaking experience. read more

Avoid this location like the plague if you have to make a return or exchange. They're absolutely nazi about it and will likely deny your return, even if you have a receipt. Someone on high must be coming down hard on employees regarding returns. I return things regularly for one reason or another but guess what, I also buy a shit ton of merchandise as well. read more

I went to Target this morning to buy bagged lettuce and noticed that ALL of the bags were wilted, and brown. It was so disgusting. I could not believe it. The cut up melon swimming in old ugly juice. What a waste! Why do they even have food? They just end up throwing it away. I left and made a trip to Stater Bros., which is OK since produce is fresh and cheaper there. read more

I usually go to this Target in Rancho Cucamonga early in the morning around 9 AM it's peaceful, clean, and calm. But today, I made the mistake of going in the afternoon... not the move. The place looked like a war zone stuff everywhere, aisles messy, and the bathroom was filthy. It felt like the Hunger Games but with shopping carts. We just came to grab a toy for my son (he was happy, so that's a win), but honestly, it wasn't worth the chaos. The lines were long, the crowd was wild, and the cashier area was totally disorganized. The lady managing the lines had no sense of control just vibes. Next time, I'm sticking to my early morning Target runs. Afternoon shopping here is not for the weak. Prices are fair only if you go in the morning. read more

Went to shop with my daughter on Wednesday 7/29 at 4pm,The lady that work in the fitting rooms name SANDRA was rude,I just coming out from fitting rooms,I'm still thinking which clothes that I want and which one that I don't need,she yelled "Ma'am" so loudly and then asked me to put unwanted clothes on the rack.She couldn't ask me nicely instead she screamed so loud make me embarrassed in front out other peoples.Even my daughter standing outside the fitting room can hear her loud voice! Spoke with one of the managers,hopefully she let the manager from that department know and trained that lady some manners how to talk with customers! read more

TARGGGGJJJJAY- This place usually has what I need. Process: I offer my stuff online through the app. Click "on my way", then click "I'm here" and boom a couple of minutes later my junk is in my car and I'm free to go! There's plenty of parking for pick up so pick a spot. read more

The process for a single exchange is ridiculous and the management there are unprofessional

The service desk/order pickup is always lame. There's a short haired older woman that's very efficient, but then there's the others.... This location is always tore up nothing's organized, half of register are never open. always a line at the self checkout. This is the last time I've come here. read more

It always takes forever for them to get your items for you when you order online even when they tell you it's ready for pickup. It would literally be so much faster for you to just go in and find your own stuff. Then they want to put one item per bag so they can charge you the bag fees too. Also be careful of the shameless beggars that like to prowl the parking lot. They're so generous with YOUR money and want you to buy them upwards of $100 in groceries and supplies. Target needs to do something about them read more

Just moved to the area and have done a few drive up orders but they're always friendly and efficient. Highly recommend and will return and have been back many times. Always well stocked and clean. Lots of parking even in a busy day. read more

See all

I don't know this employee's name, but I see them often when I come to Target. They're always so fast, efficient, and pleasant with everyone. It really stands out how kind and professional they are every single time. I truly appreciate their great customer service.Target should definitely recognize them for consistently doing such an excellent job! read more

Target - Best worker! - Department Stores Near Me - Rancho Cucamonga, California

If you like to squishy hunt they do not like you. For 2 months I have been showing up and waiting in line in the the mornings like many other parents to find nee doh or squishies my kids are trying to collect (my daughter has autism and fidgets are her favorite). So imagine my and I'm sure many other parents annoyance when they decided to randomly start holding product that people get up early and wait outside for since it's so hard to find making them even harder to find. Yesterday I had seen something pop up on the app I had gone in once and the first time was told. It was still waiting to be set. Then I went in several hours later because it was still available and asked again this time being told the hundred percent have it in the back and it would be set on Monday or Sunday (it was Saturday) so I went on my way to check again tomorrow. Wake up the next morning before they even open and there's no doubt which means they put them out at some point on Saturday even though I had checked at opening and then again around 3. Only was told by the employee that it was there in one isn't allowed to buy it, but then apparently everyone was later even though myself in a group of people had waited outside all morning just to be turned away. Rancho do better. read more

The store is fine. It's nice and clean and the service is great. But dang... pick up the dam telephone! ‼ Months ago I was blowing up the store's phone and nothing. And today I did it again right before I had to go to work and nothing. Why have a phone if nobody is able to answer any calls? read more

It's clean and employees are able to help you when you ask for it. The selection is nice and you can get value if you are patient and wait for sales. The checkout lines are slow and I do not scan my own items through self checkout. That needs to be addressed. read more

Younger lady with acne said "well never mind" when I asked if self checkout takes cash. It's an easy question that didn't need attitude. Upon me saying a comment back to her rude response her and another young lady was laughing. read more

They're increasing prices on some things but haven't changed all the price tags, so my Quest Bars rung up the new higher price that wasn't yet posted. Bad Target! I'll continue buying these on Amazon instead of here. read more

Target - The shelf tag said $8.99, but they rung up at $9.39, so a cashier changed it for me. - Department Stores Near Me - Rancho Cucamonga, California

As far as finding the products I need, I am satisfied with this store. It's fairly large, clean and employees were stocking the shelves, which is good. There is also plenty of parking available and the restroom was clean. My main complaint is with the checkout. There are 16 registers available and more often than not, when I come here and the lines are long like today, only 2 are open? Is there really not a single person who could be temporarily pulled off of whatever else they are doing, to help out in the front? read more

See all

WHAT I BOUGHT HURTED ME SO MUCH! I bought a safety 1st stroller for my daughter. The stroller had a screw sharpened as a knife, and lucky for my girl, it only cuted my hand on the first day of using it. The stroller should change its brand name from Safety 1st to Blood 1st according to my experience, and Target should have better quality control on its vendor! read more

Target - screw sharp as knife - Department Stores Near Me - Rancho Cucamonga, California

See all

I want to recognize Roxy for her excellent service to my family members while we were there. She went above and beyond serving us and being very professional at every step of the way. read more

This target store ripped me off when I was not expecting it. My mother who is in skilled nursing waiting to be released for hospice asked me to get her a trac phone so she could talk to her friends and family. So I go to my target store to purchase. I have never owned or bought a phone that you pay by the minute. So I buy the phone and the clerk tells me I need a min card to activate the phone so I added it in. They told me there trac phone reps won't be back in untill the following morning at 10 and they would be happy to activate the phone for me. So I return the following morning at 10am and the reps are not there yet so I wait 40 min and still nothing. So while I was waiting I was reading about the new phone only to see that it comes with 1500 min of service. So I tell the clerk who sold me everything that I want to return the card as I don't need it. He says that might be a problem but sends me up to the return desk. They won't return because they are non returnable. I have spent 4 + hours on the phone with both target and track phone and even though they ack.nowledge it's there error they won't fix it. I will never shop at any target again and will share my experience with everybody who will listen. Looking for a network consumer fraud fight back type station I can talk to. read more

Went to pick up my prescription. I asked the lady why on the app it was asking me if I was going to take my previous different medication with this when I went up. I asked the lady why and she told me that she didn't know and was very rude. When I asked for the pharmacist she was rude also so I transferred my prescriptions to a different CVS when I got there I asked them about what the app was saying and right away. They knew why and told me that if I took them together that my stomach would start bleeding. I will never go to this pharmacy in target again. I hope that they get people that are knowledgeable. I know what they're doing. read more

This target is clean and tidy. Customer service isn't that great but just ok. You can feasibly find what you are looking for since it's a very well organized store. Their curb side pick up runs smoothly every time I place an order. Overall a good experience coming here for everyday needs. read more

See all

I generally like this target, but never in my life have I experienced a more rancid bathroom. On several occasions I have gone in to the women's bathroom and 3 or more stalls are unusable due to how dirty they are. The floors look like a 15 year old used a Swiffer sweeper on it and called it a day. And to make matters worse I can't even use soap to wash my hands because the dispensers are always empty. So yeah, decent target but may you never need to use the bathroom here. read more

Worst target ever. They sell fraudulent visa gift cards. Guess I should of read the reviews on the target app. You purchase a card only for it to have Target transactions within days and a $0 balance. Only option to call Visa and "open investigation". Attached picture to avoid buying it. read more

Target - Fraudulent visa gift cards. Read the reviews on the app - Department Stores Near Me - Rancho Cucamonga, California

Spacious store. Had what I was looking for. Lots of items on clearance and the workers were very accommodating

Getting there: From the 10 fwy, take the exit for Archibald, head north, and make a left onto Foothill. You'll find the store on your right. The parking lot is big but can get crowded during peak times. Experience: I absolutely love this Target location! The store is well-organized, clean, and the staff is always friendly and helpful. Plus, they have a fantastic selection of products, and I always leave with more than I intended to buy. This Target location will always have you covered. read more

I've been shopping here for years. Never had a problem. The customer service has tanked. I'll continue shopping Target but not this location. Horrible service. I called guest service 9 times between 4-6PM and not one time it was answered. read more

Target - Department Stores Near Me - Rancho Cucamonga, California

I have been to this target since I was little and the lines have gotten way crazier. I remember the +3 rule,where if there was more than 3 people in a line, they would need to call for backup needed to the front lanes. Not anymore. Please improve this read more

This place is on Foothill Boulevard in Rancho Cucamonga. Sometimes we come here to buy household appliances. We get almost everything from here that fulfills our daily needs. The price of the products seems reasonable most of the time. The employees are friendly, courteous, helpful and professional. This place is always neat and clean. read more

See all

Do not appreciate other customers trying to cut in front of me at the Self Checkouts. The self check out line is positioned so weirdly that people farther in the line could easily cut in and they only have 1 worker watching the registers, mind you the worker may be helping someone else and won't see the issue at hand. The waits are already bad, it doesn't help they made the self checkout line so weird and inconvenient. read more

I'm literally parked at the target drive up and it has been over 25 mins and counting waiting for them. I get it... you're short staffed. But there's valid reasons as to why people do drive up (those that aren't feeling well, unable to walk in the store etc.) Why aren't they more prepared??? This is my second attempt to come pick up my purchases after a manager asked me to return in 1-2 hours and there are literally over 10 cars waiting. Terrible read more

Worst Target in Rancho Cucamonga , The staff is extremely rude, especially the older Hispanic lady who works by self check out, starring me and my family down while we checked out and giving dirty looks. This Target is always out of products anyways, and This target is dirty and the bathrooms never clean read more