They frequently miss things on the drive up orders then when they forget things, the app will force you to call an 800 number that connects you with outsourced phone customer service where the mistakes only continue and your quick drive up order turns into a bunch of wasted time in your life and at the end of it, you're still paying for things you didn't even buy. I would go in there and steal my things back but inside is a true dump, too. Don't waste your time on their drive up service! read more

Did a curbside pick up waited 25-30 mins and they gave me merchandise with a rip in it. These kids don't care. read more

Target - Department Stores Near Me - Rancho Cucamonga, California

This target is @$$. And steadily declining. The management sucks, and theydon't Care at all about customers , about improving , dont care to hear complaints and address issues. @$$$$$$$$ They only get a star because to post you absolutely must give at least one star read more

Terrible service Extremely rude staff they can make you extremely uncomfortable. I wouldn't recommend going to this Target Management sucks and it doesn't seem like they even care about their costumers read more

Your employees are pretty much the bottom of the barrel. Rude. They don't talk. All of them seem to be mad at their fathers... lol. It was hot in the store. I'll go to Wal mart where the employees seem grateful for their job. read more

This is the local target in RC. Not the best and not the worst. A solid 3/5 Stars. Starbucks inside is a hit or miss. Training ground for new employees, make sure you get your receipt. Wasted money (overcharge) and lot of time... only to get your order wrong (twice in a row now). Luckily the more experienced staff keep their cool and make up for it. Kudos to them! Silver lining is I got 2 drinks... Otherwise, Target itself is fairly clean. Bathroom 3/5. Daughter always says it's smelly Need more checkout lanes open. Waiting 10 min for self checkout may deter some customers who's in a rush! read more

Target - One incorrect order, one correct order. - Department Stores Near Me - Rancho Cucamonga, California

This Target pharmacy saved my life a few weeks ago. I asked for an over the counter medicine for a ear infection and they didn't have one but suggested calling my doctor and having them call it in for me. This isn't my normal pharmacy at I don't live in the area, so I called Teladoc from the parking lot and right away he called in prescription for me. I walked in after the call and let the pharmtech know and she found my prescription right away and filled it within 10 minutes. This pharmacy was open until 6 p.m. on a Sunday which I was thankful for because my Target pharmacy in Anaheim closes by 3 p.m. on Sunday's. Thank you Target Pharmacy Rancho! read more

Target - Hours of operation - Department Stores Near Me - Rancho Cucamonga, California

I was in line to pick up a prescription. A transaction that would take 2 minutes. They close for lunch at 1:30. I was next and no one behind me. They lowered the gates to the pharmacy. When I got to the register I was told they close for lunch at 1:30 and couldn't give me my prescription. Totally unnecessary read more

This Target is my favorite location. It's an older footprint that's been remodeled so it's super spacious and very well organized. The two entrances make parking a breeze and since it's so long there are tons of registers and two self checkout areas. Drive up service is always very fast and super convenient! read more

Target - Drive Up Order Pickup - Department Stores Near Me - Rancho Cucamonga, California

This is a pretty big Target compared to others. You can tell it has been renovated due to the spacious hallways. Due to COVID, they have face masks, handsanitizer, and they continuously wipe carts. They sanitize the self-checkout area every 20 minutes, but they can wipe it anytime if you ask the sanitizing attendant on duty. I noticed this Target has a lot more variety compared to others, which is great if you're looking for more unique variations of items. They also were stocked of exclusive KPOP albums from Blackpink and BTS during Christmas shopping season, which is definitely a plus. I recommend drive-up pick up as well! They are very well organized and it helps if you are not comfortable going inside stores during the pandemic. read more

I Purchased My Favourite Pokémon Funko, A New Released Yummiland Small Scented Doll (With Lipgloss Kit) (7/7/2024), A New Lego Dreamzzz Set & My Favourite L.O.L Surprise A.C.E. Doll. The L.O.L. Surprise Doll I Purchased That The Gaming Headphones Resembles A Cat, The Yummiland Small Doll Smells Like Blueberries, The Funko I Got Caught Me Eye On & The Lego Dreamzzz Set I Get Was On The Lego Life Magazine. read more

While I love Target, I'm always so disappointed in the service. Target is probably the busiest store I shop at, yet they are ALWAYS under staffed resulting in super long lines. Seriously though, even the self checkout lines are long. My other complaint is related to the card readers in the self checkout...they NEVER work! As for the store in general, it's usually clean and stocked with everything I need, and most importantly, items I don't need...lol! In fact on my visit today, I was hoping to find the Limited Edition Mickey Ice Cream Bars, and they had them. This is why I love Target! Now only if they can get their act together on the service side, they'd be great. read more

Target - Department Stores Near Me - Rancho Cucamonga, California

Just now I was at the self check out line and 2 people cut in front of me. The worker watching the line just stared. Didn't say anything. Don't go here, workers aren't working. read more

I would not recommend coming here my mom and I were shop and we heard three kids like ages 7-10 throwing balls all over the aisle and slamming them on the shelves we go and ask them where's your parents and there like I don't know, and we said you know you can't do that right and they said yeah what is the reason for the parents not to watch there kids in target and just left them with out know where the parents are going read more

This is my go to target because I live close but I dread it sometimes because the older hispanic lady with curly hair that works the self checkout is SO RUDE! Completely awful! I've seen other complaints about her too so I'm glad I'm not alone in this! Get rid of her already! read more

Had a weird experience at self check out today. So it wouldn't let me ring up a clothing item and it too a really long time for a store associate to come help me. Turns out that they can't sell the item. Things should not be put out on the floor is they are not for sale. Anyways was able to buy the rest of my goods. read more

My boyfriend and I went to this target and it was absolutely filthy. It was like walking into a tornado. read more

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LINDA, The older lady who was working self checkout today, is rude and dismissive to customers. Poor people skills, and unprofessional. read more

If I could give negative stars I would ! So While shopping at Target today during the Halloween clearance, I encountered a discomforting situation. I do like to take my time and scan every item ( since they're not always labeled correctly ) , then While scanning items through the Target app, I noticed associates seemingly observing my actions. I was there for quite some time and little by little they made me feel uncomfortable by always having an associate staring at me . I decided to leave, As I proceeded to the self-checkout (because the cashier lines were long as usual ), two loss prevention team members positioned themselves around me, creating a sense of unease and intrusion. One stood behind and one in front of me ! I scanned my items paid and left but the entire The experience left me feeling uncomfortable and scrutinized, especially during my checkout. I value Target's commitment to customer safety but I hope they implement more discreet methods. Having three children, We spend hundreds at Target every month, And trust me I have no necessity to be stealing clearance Halloween items in November ! I used to love target but after this experience, I don't know how I feel about them anymore. Ps. I called several times to try to speak directly to a manager and address the situation surprise surprise they didn't answer the phone. read more

*Update 5/6/20: Went to get some much needed items. Such things bigger toddler underwear for my growing kid, needed a few food items, etc. I was highly disappointed!!! Barely anything was in stock. They literally had three packs of girls underwear. 3!!! Two were 2-3T and one 4T, which thankfully I grabbed because my toddler had outgrown hers and trying to order from Amazon or nearby anywhere else right now is ridiculous especially with shipping times. Most grocery items not stocked, definitely no cleaning products, paper towels etc. To make matters worse, only two employee run checkstands were open, with a line at least 15-20 people deep. The self checkouts also had 20+ people. Waited 30 minutes, but luckily it moved faster than I was expecting. Hope to not have to go back to this disaster of a store for a long while! This is by far the worst Target as far as store layout and customer service. I can never find what I need in this store because items are placed in such sporadic locations! There is no rhyme or reason to the layout. Most household items are within a few aisles of each other at most Targets I've been to. This one has house goods on two separate sides of the store. The same with personal supplies. Two separate locations not an any kind of order. Most of the time the personal supplies such as toothpaste, deodorant, etc. have bare shelves! Another gripe I have is not once, I repeat not once have I ever asked an employee which aisle something is on, and they redirect me to the wrong place. Sometimes it takes me 2 or even 3 employees to get to the right spot. Most of the time they act inconvenienced by my questions. Rarely do I encounter a friendly well informed employee except at the check stands. I've also noticed there are a lot of employees finding orders for pickup or order ahead whatever they call it. They seek just as confused where to find things. Sometimes they even seem irritated over having to pick the items for the customer. This is the closest location to my home, and it is one of the bigger Targets in the area, with great hours. But with the that comes crime. I do not feel safe shipping here after dark. Today I ran into return an item and pick up diapers. I notice an employee who looked distraught so I asked her if she was ok. She admitted she wasn't happy with the changes, the cut in hours and that they were now having to do multiple jobs. I asked if they were a training store like I heard the Upland location was and she answer yes. I've noticed the changes too I told her and that I'm not impressed. I told her I use to shop at Target regularly and that it now is a drag to go to the stores. Mostly because I feel that the products are too high end, that the stores aren't stocked like they use to be, or have since stopped carrying common products, and that customer service has gone down hill. I felt sorry for her to be honest. She's been there for 19 years and loved her job up until the last year. She's waiting until her 20 year mark to retire. I wished her the best of luck and told her I hope today of all days turns out better than she expected. But what does that say about the ever changing Targets? It's obviously not changing for the better. read more

This Target sucks ass! I've been hating this Target for a while, but it's the closest one and I've been trying to be understanding because of all the shipping delays and stuff. Pre-pandemic, this Target has always been DIRTY (ex.: trash on the shelves, guy with long hair at the food court not in a ponytail or anything). This Target also never gave stellar customer service. I never ask questions or for help, but I always feel like I'm in the employees' way (and I'm not). I used to work at a Target for 5 years, and if I was stocking shit and in a customer's way, I moved! That has never been the case here. Anyway, now, the store is still dirty and again, NEVER stocked. The only friendly employees I encounter are the ones outside running like chickens with their heads cut off in drive-up, and one guy in electronics. Everyone else never acknowledges customers and while I'm checking out, they're just sighing and moving all slow, and it's like they can barely go on. I get it that Target doesn't pay shit for the shitty people the employees have to deal with, but come on, we all have to work, we're all suffering, and we all want to go home. And the returns...it's always ONE cashier...ONE. They also took off the rope thing for the line and people don't know how to line up so where just awkwardly scattered there, all weird. It's pretty unorganized. OH, and the customers at this Target...omg. For some reason, this Target has the most annoying customers. It's mostly families with their kids (of all ages, teens, too) who don't realize they're not the only ones in the store (or in the world). They take up the entire aisles, and even when I say "excuse me," I get a death glare and they barely move an inch. Then there's the kids running amuck and I guess these moms think that's okay? Like, they look at me like I shouldn't be bothered that their kid running in my way, or being loud af, or sneezing without covering their mouth. Only at this this Target, for some reason. So yeah, this Target is really not on-brand for Target. It's the least Targetiest Target, and the most Walmart Target. read more

If you plan on using the drive up service don't bother at this location. Slow as can be. I've been here waiting for 35 min and they've helped 3 people so far. read more

Target - Every single spot is taken. - Department Stores Near Me - Rancho Cucamonga, California

Went in for a loaf of bread this morning and the first 3 loafs I grabbed were Mickey's leftovers... read more

Target - Went in this morning for dinner bread an first 3 loafs I grabbed were Mickey's leftovers... - Department Stores Near Me - Rancho Cucamonga, California

This store isn't "horrible". But it's definitely more of a basic Target. It could be great - but they are never stocked. So even what they "say" they will have - it's always empty. And when you ask if they will be stocked - the staff doesn't know. The staff is friendly though, so I appreciate that a lot cause customer service really matters to me. They also don't have basic things like Aquafina - I've been living for 3 months and have never seen them have that or Dasani. Which is odd to me. It's not a bad store for a quick stop - but I don't recommend this location if you're looking for ALL of your typical Target needs. read more

This target frustrates me. They hardly ever have anything in stock when I go in person . When I do show up to grab a few things they only have one self check out stand open which is the one on the far side of the store near the customer service area. Having only one self checkout line open forces people with literally 2 items to make two choices: walk down to the other side of the store where the self check out line is hella long or go to the register with a cashier that is hella slow and coughing all over the items ... The last few times I've ordered from there I've ordered online and did pick up but I can't even do that all of the time because sometimes the online items are out of stock or not available at that location so I have to order it from another location . Hopefully in the future they can keep the items fully stocked (health and beauty ) and keep both self checkout areas open and not one so there is a better flow within the store . Just as I was writing this review I attempted to order a duvet cover insert . Placed my online order within 10 minutes I got an email saying it was no longer in stock -_____- read more

Target - Exhibit B ‍ - Department Stores Near Me - Rancho Cucamonga, California

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I understand it is the holidays and the wait time for drive up can be long. However after waiting for an hour (yes a hour) we asked if it would be much longer and the associate said "we are really busy and doing the best we can". Okay understandable so we continue to patiently wait for another 45 min only to be told our check in was "dropped" from targets end!!! We are told to go inside and pick it up ourselves. We proceed to go inside only to see a ridiculous long line and on top of that are told it will be another hour to get our order. Tried calling to speak to a manager and the line kept getting disconnected. Can I get a refund on the time I wasted waiting for my order that never came. read more

This location has been completely remodeled and seems brand new. The layout is unlike any other Target I've ever been to and while it was tough to navigate these new waters, I already felt at home. The hubby and I ran in for your standard Target run tonight after having dinner in the area. I felt like I cheated on my hometown store but I promise I didn't get too comfortable. This location is next to a ton of stores, restaurants, and services in a long mall-esq shopping center. It can be hard to see off the street (Foothill Blvd.) but that infamous logo will lead you home. They have a full Starbucks inside and the cosmetics and hair products area is very modern. I would not mind returning when I am back in the area. read more

This young man helped me extremely today. I have no sense of smell and am color blind and today was my wife's anniversary and she just happens to love flowers. This young man was gracious enough to spend his time smelling all the flowers for me and describing the colors to me, someone give this man a raise. I believe his name was Naji, I commend you naji and target Rancho Cucamonga read more

Yesterday I bought an iPad for my daughter that already added it to my baby registry how ever I couldn't get the 15% off although there is nothing states that electronic cannot be added to the registry. I'm really disappointed as a customer for this branch for more than 3 years read more

This location is the worst. I put in a drive up order that normally takes about 2 hours to be ready at this location. They took 3 hours so I didn't even get to pick it up since it was getting late, that's fine. I went the next day, it was a lot of essentials that I needed due to being sick. They were pretty busy but had maybe 4 workers working outside for the drive up. And they still took almost 20 minutes to give me my order. Even the guy the next to me complained after they handed me my order that he was there before me waiting. So unorganized and to top it off they gave me bananas that were already going bad, and my bagels were squished. The target in Upland has way better service and they are a lot quicker with orders. Don't waste your time at this one. The service sucks, and they are always out of stock of everything. read more

First Target run on the west coast and I gotta say, this one is real nice. As we entered the store, I was expecting to see the $1/$3/$5 section with miscellaneous seasonal stuff. Instead, it was a nice store display of all things Valentines--champagne, chocolates, pink/red heart decorations...but my most favorite was the Kendall Farms floral arrangements because some were in wooden mason jars (I repeat, wooden mason jars!). Kendall Farms is only local to Californians so I was really tempted to buy an arrangement to bring back home (thankfully you can order online, btw). This store location is pretty big and although I was a little thrown off by the layout initially, as I started walking around and exploring a bit more the different sections were becoming a little familiar to me. Thankfully prices are pretty much the same even though cost of living around these parts can be higher than average. What surprised me, though, was that I guess these places are BYOB (bring your own bag). It was a good thing we only had a few items otherwise it would cost us 10 cents per plastic bag! That's twice as much as the bags are in Maryland and DC! For those looking to get a quick bite or coffee run, they have Pizza Hut and Starbucks inside. All in all, t'was a great shopping experience (as we normally do in any Target location). We would come back again if we were ever in the area. read more

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Target in Rancho Cucamonga on Foothill/Haven has the most unprofessional and weak management team. I walked into the women's restroom around 1:00 in the afternoon and there was a large dog lying in the middle of the floor. There was a makeshift bed with clothes and personal items in the handicap stall. There was blood on the floor in 2 of the stalls. When I reported this the manager said that they can't do anything about it. She said the only cleaning person on duty was male and they would have to wait until the female restroom "resident" and her dog vacated until it could be cleaned up. This is unacceptable and a poor excuse to not maintain the store restroom. read more

Popped in for a few things that I needed. Glad that there's always stocked. I love shopping in the middle of the week and the middle of the day because that means that the lines will be short. Cashier was friendly and fast. read more

Target - Just a few items needed. - Department Stores Near Me - Rancho Cucamonga, California

Loss prevention here is CREEPY. I had to go the restroom and the gift wrap section mid shopping trip which is at the front of the store by the door (very important to note). When I was about 20 steps away from the bathroom SECURITY bolted out of a door in front of me which I thought was weird. After I used the restroom, I got out and the security man was waiting by the carts and watching ME but not making eye contact while I proceeded to the gift section. If you're a woman, you know this is a disgusting feeling to be stared at by a nasty man. I went into the cards aisle and was BLOCKED by a smaller girl who I could tell was also security but she was caught off guard that I went into the aisle she was in. She was all frazzled (not even pretending to look at cards, moving frantically) and wearing a red t shirt. I have no issue with loss prevention but this security here gave me a bad feeling in my gut. I made a return and checked out. If you know the area, you know there has been a lot of crimes committed by men in the shopping center so to single out ME, a young girl who was ALONE mind you, was weird. All I had in my cart was one set of legos (under $100) and a book in my cart, so again, very very weird. The security here seems predatory and they got way too close to me. I really hope the security personnel here is fired but I won't be back to this location to find out whether that happens or not. read more

I feel like I practically live at Target! I'm here at least a handful of times each week because I live nearby and it is convenient to come here when I need items, whether it be food or household goods. This particular location has been re-modeled so it looks more modern. They normally keep the self-checkout on the left entrance to the store open. I've noticed a few times I've come that the checkout area to the right is usually closed off. It's best to come in the morning or later at night, I've stopped by to pick up some stuff in the evening and it get's super packed. Self-checkout line goes by pretty quick though. The staff are also very friendly at this location. I believe this store was the first one I've shopped at where all the employees greet you if you happen to be in an aisle they're walking down. I got a little freaked out at first because I'm not used to it but I figure they must have had some recent training on customer service. Five stars for being customer friendly! The only thing I will warn you about for this Target location is to beware of the Starbucks located inside. I've ordered their drinks a few times and it came out terrible! Other than that it's a good store. Shop away! read more

Five stars for customer service! I bought the Up&Up brand of water pitcher filters because they didn't have the Brita water filters I usually get. Unfortunately, after opening the package, I discovered that the new filter didn't fit properly. When I brought it back to Target Guest Services and explained my situation, there was no hesitation to refund my money. The clerk was friendly and professional...two traits any customer would appreciate! read more

Though I love shopping at target but the one in Ranch Cucamonga, the bathrooms are so filthy. And they have list on the door that the employees check the bathroom , I doubt it read more

I almost felt like I was being accused of lying to the cashier, please make sure your employees are marking down the clothes with the proper discounts also if the items in the bullseye section are marked down make sure the items are labeled accordingly. Thank you very much! read more

This has always been a great Target location. Me and my crew were here a few days ago after a business meeting to do some light shopping. Big Target store with groceries. I purchased a few personal items i needed or could use. NIce store and parking lot. Many years ago i used to live in this area and i remember all the stores being built. Nice customer service. I like what i see. read more

I've went to this Target 3 or 4 times before, but this time I left a bit disappointed.. To start it off, when I went to the pharmacy, the guy at the counter taking care of the woman before me gave her a lot of attention and his tone of voice was very welcoming. But when it came to me, his tone changed and it was not welcoming. Which didn't make sense, because I didn't do anything to change his demeanor. I was proper in my words, answers, etc. Second, I went to the self serving check out. I had asked the guy directing everyone if the corner machine was working. Simple yes or no would suffice. But he didn't speak loud enough when I asked 3 times. When I looked closer, the machine was not working and he told me "I told you it was down". Again, a simple yes or no. Its hard enough to hear everyone with their masks on. Third, I wanted to put my groceries down next to the girl at the sanitation booth because I wanted to see if my prescription was ready for pick up. I asked her to just look after them for a moment, and she told me in a stuck up way, "I'm not responsible if anything happens to them". And I couldn't help but think, so if these items are no longer on your shelves, they don't mean a thing. Even when I came back, and said thank you, she didn't say anything. I don't know Target, you gotta teach your staff more about customer service if you want customers to stick around. read more