Came to the Rancho Cucamonga Walmart to see if they had Pokemon cards - gotta catch em all! Sadly no, drops are Thursday/Friday at this one. I found out this store sells them in electronics. I went back there but no one was working there. However, I noticed they were having a meeting by jewelry. I rang the buzzer for help and had to do it 3x before someone came. I'll try them again and hopefully get better assistance next time. read more

Walmart - The employee pow wow that no one would come and help from right away - Department Stores Near Me - Rancho Cucamonga, California

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I purchased three items from Walmart for a total of $12.56. I usually use the Scan & Go service. At the exit, an employee named Suzan was checking receipts. She treated me in a rude and discriminatory manner. I showed her the receipt on my phone and even opened the full receipt for her to review, but despite that, she treated me with disrespect and rudeness, making me feel as though I had stolen the items. Another customer who was behind me witnessed the incident and told me that she saw how disrespectfully and rudely I was treated. I am very disappointed with this experience and believe customers should be treated with respect and professionalism read more

So I came here, thinking I would have a good shoppibg experience, but that was short lived wheb I hopped in LEANA'S, line aka "Karen". She didn't speak to me after I finished unloading my cart and walked in front of the register. I had 2 e-giftcards on my phone I was going to use. She didnt tell me my total after she was done ringing up my order, so I looked at the screen and turned my phone around so she could scan the barcode. She looks at me and says, "Is that a gift card on your phone?" I said "Yeah!" She then says, "Was it emailed to you?....if so, I need to see the email that it was sent to you". Huh?!?! Since when? I have never had to show an email to redeem a e-gift card. I told her, "I deleted the email and have never had to show it before". She scans it, and as its processing, she starts telling me, that in the future, she will need to see the email. I cut her off mid sentence and told her....No she doesn't! Now I can understand if she scanned it and it work, then I could show an email, to maybe figure out why. But she just dived head first into trying to give me a problem, and I know she did it cause I'm black. She thought she was gonna "catch" something, thinking I was using fake cards or something. Her whole approach towards me, was obvious she was hoping for a problem/reaction....but her bubble was busted, when she didn't get one. She looked so stupid when both cards went through, WITHOUT me showing her an email she allegedly needed to see. After she was done with me, she spoke and engaged with the people behind me, who weren't Black. So yes, I wholeheartedly believe she tried to give me a problem cause I am Black, when all she had to do was scan the barcodes, without all the extra bs. read more

Walmart - Travel size..$3.47 (top) $2.47(bottom) Directions says to take 1 bottle daily...thats A LOT of vitamins! - Department Stores Near Me - Rancho Cucamonga, California

Customer service very slow service She tells the other person to take a break when there's many customers waiting in line. She takes her time talking to the illegal couple that she can't serve them without a required document read more

Great Selection, But Houseplants Need a Little TLC The Walmart in Rancho Cucamonga is one of the better locations I've visited--clean, well-stocked, and easy to navigate. I found everything on my list without much hassle, and the smooth, nearly silent shopping cart was a nice surprise! However, I took a look at the garden section and noticed the houseplants could use a bit more love. Some looked a little dry or neglected, which was disappointing considering how solid the rest of the store experience was. Overall, it's a convenient stop for everyday essentials, but plant lovers might want to shop around if you're looking for something healthy and thriving. read more

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Tonight around 9:45pm I used the self check out spending $50 on stuff at ranch cucamonga Walmart. I requested cash back of $100 and register did not dispense any money instead it issued a receipt saying system error, 150 charged 0 dispensed 100 due. So the lady manning the register calls this little white red head manager and he ask me did I take the money. I told him it was system error read the receipt. So he says what if I just gave everybody $100 that say that I could lose my job. Again I tell him to read the receipt and why would I lie. He says I need to verify you didn't take the money. So he leaves and comes back after a long wait. He says I watched the videos and the machine did not dispense the money which was the same information on the receipt. So he say I am helping you out. At that point after wasting my time I was pissed. So beware of the racism at this location. How sad, I have been using the pharmacy there for years and pharmacy staff are awesome. So I was very surprise by racism treatment encountered tonight. read more

This Walmart had the best shopping carts -- they glided so smoothly, which made shopping a breeze. It was late in the afternoon, and the restroom needed a little attention, and the plant selection was disappointing -- many looked like they needed care and watering. That said, the store had everything we came for, so it got the job done. read more

Let be clear...I don't shop at Walmart. I despise this store. However, my Mom wanted to buy a particular toy for a friend's baby, and the only place we could find it in stock is Walmart. Sooo, here I am. The store gets two stars only for being neat and clean, and the customer service was great. But the shoppers...RUDE and GROSS! There was a girl walking around with a bikini top. How is that acceptable?! I am not a prude by any means, but a triangle bikini top that was 2 sizes too small to buy groceries...NO THANK YOU. Other customers were just loud and obnoxious. A little boy yelled at me for carrying too many plastic pumpkins. Let me just get back in my car and go to Target where I belong... read more

Melaine in self checkout is amazing! I purchase items for my house fairly often, here. :) But today, I was deciding between organizing the office or changing my cleaning routine!! And I had gone to Walmart , to make this decision. Anyway! Miss Melaine was so patient and helpful!! When I finally decided which items to purchase for my house, she was kind enough to put back the items I decided against purchasing . Thank you kindly !! for your great customer service! And thank you! For always being a consistently awesome employee! I hope your bosses read this review too!!! :-) Yay! read more

Walmart - An alternative cleaning solution purchase, I am trying out!!! - Department Stores Near Me - Rancho Cucamonga, California

This doesn't have any vegetables, fresh type stuff. It's just a big Walmart, but it does have a lot of good stuff will be back again..

Not being able to pay with Tap ruined our whole experience. We came to buy painting supplies because they're considerably cheaper here, but when we got to the Self-checkout area, none of our payment methods worked. They dont accept tap because they want you to download their stupid app and do this whole login routine. That whole thing bugged and we couldn't link a payment method (our debit card) and we couldn't pay. Horrible experience. read more

This is about the worse Walmart I have been to based on customer service and cleanliness. The aisles seem to always be jammed with with products that need to be put away. Getting help to open locked cases takes a long time. read more

I returned a online purchase and the process was seamless. The item I was looking for in the store were exactly what I needed.

This was the most disrespectful phone interaction that I've received in quite sometime. I'm asking the woman for empty vending machine capsules. She told me there's a vending machine in the front of the store with them. I politely let her know that I wanted to purchase them from the store for my use. She then hung up in my face. I called the store multiple times for 10 mins straight and no one answered the phone. read more

Went to self-checkout. There were no bags at my register or any of the registers that I saw. I asked a worked named Melanie if they had bags she said, "no we're all out." I walked to the regular checkout stands and found a whole stack of paper bags. It was lazy of her to not even check if they had bags. read more

Absolutely horrible customer service. The self-checkout experience is a disaster. I had a problem with a machine after I had already paid, and when I tried to ask a simple question about getting my money back, the employee cut me off mid-sentence. Rude, dismissive, and completely unprofessional. There are never any regular lanes open, so customers are forced to stand in long self-checkout lines while employees act like helping is an inconvenience. Management clearly allows this behavior because it's consistently bad. If you're looking for basic courtesy or competence, don't expect to find it here. read more

Thank you for all the helpers thank you Andrew the cashier for direct me in the right direction. The store was huge but everyone else helped. I didn't catch everyone name but you got a good staff here. Thank you Dr I had a lot of help in the store today and I'm thankful that you guys have employees that help the store is way too big to try to figure out for yourself read more

My work is supporting a 2023 Ronald McDonald Toy Drive. I love to give during the holidays. I thought to myself... how fun it would be for my daughters to pick out the toys!!! We were on a mission... We got to this Walmart in Rancho Cucamonga. Smaller in size compared to other Walmarts that I've visited. Aisles were narrow and tight. It's a much older Walmart indeed. I was surprised the cart even fits through the aisles LOL. Anyway, I gave my girls these instructions... they each can pick out 10 toys for girls and/or boys between the ages of 0-20... each toy should be $10 or less. We walked through 5-6 aisles of toys. We spent a good hour here picking out toys, games, and stuff animals. It was very fun and a wonderful way to spend quality time with my daughters. I may continue this newly found tradition here on out in the years to come. We found our 20 fun and exciting toys, games, and plushies. A few were over $10 which was fine since other toys were less than $10 so they all balanced out. The lady at the register was pleasant. She even asked who these toys are for and I told her they are for a toy drive. We hope these toys will bring much joy and cheer to the children this holiday season. Thank you Walmart for the great value!!! read more

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I purchased a walmart gift card through the app, this is my second time doing this, only at this store they refuse to scan the bar code on the gift card, i was at the store today had this same issue with then , told me i had to add gift card in the walmart app , They called the manager over to tell me the same thing, I told both the manager and register clerk why is it i can go to other walmarts and sam's club in the area and not have any issues scanning the gift card on my own, if this actually a walmart store procedure why aren't they all consistent with this, very frustrating, also when i asked for help from register clerk on adding gift card to app she couldn't help me because she didn't know how, very bad customer service here at Rancho Cucamonga Store , don't go here , go to other walmart store in another area read more

Are all Walmarts like this? I cant do pickup orders anymore Im always waiting over an hour at this location. bs

Manager lied about the ability to markdown an item. She said they do not have the ability bc she did not want to price match an item "sold and shipped by Walmart" with a matching UPC and in store location shown. She lied and said they do not have the ability and don't know how to override things. That it is up to the computer. Anyone that has worked retail knows that is a lie. read more

Went in to buy a Nintendo Switch 2 game. The games are locked up - I assume because this is a store and/or area challenged with theft issues. I searched and searched for an employee. I went to the electronics desk and talked to someone there but he said he only did cell phone stuff and didnt have a key. Another customer was there trying to get a case opened as well and said she had been waiting for an employee for 15 minutes. I finally bailed and drove to GameStop. read more

I just spent $300 at Walmart, And they aren't giving bags anymore, not even the ten cent ones. And Of course it was on the day that I didn't have my bags with me.(I usually do) I'm so Damn angry. It was mostly grocery items, So it was all over the car and it took me a half an hour to gather everything up out the car bag it and get it in the house. You spend your money there and they can't give you a freakin bag! read more

Went to get an oil change . Got there at 6:02 with no one wait. The lady said sorry. Last check in is at 6pm. Wow!! 2 minutes. I would understand if there was a line to get an oil change. NO ONE WAS THERE!!. No compassion. It took me an hour to get there with rush hour traffic. read more

They don't take Apple Pay so it took an hour to pay also the floor is slippery and squeaky so I fell. This place is horrible!!!!!

Well I made and appointment on Saturday. Next available was Thursday at 7 am. Great. Pull up first in line at 6:55. Bay Doors not open. 7:04 doors not open. Go inside and check in. 56 minutes later get the text update that my service has been started. What's the point of an appointment if you're an hour behind on your first appointment. If you're running behind advise the customer that you're behind. Walmart gonna Walmart. read more

Walmart - Thanks for the text Walmart - Department Stores Near Me - Rancho Cucamonga, California

The worst grocery store I've been to. I was looking for a specific candy and the associate did nothing to help. He pointed to a general direction of the store and said with an attitude "it's there! I just saw it!" read more

Employees are rude. They have 3 racks of swimming suits on clearance. At check out, they said that was mistake. Ok..understood but can they remove the clearance sign. Employee said no because there may be few suits that may have been sold but he can't take the sign off or remove the non clearance items from rack. At least 15 ladies went thru racks and wasted their time. Very inefficient and idiotic nonsense employees with no education or understanding. Please don't visit this Walmart and waste your time. Even $15 hair dryers are in locks. If you want to buy, you have to run around to find someone to open lock. What a BS store!! read more

Walmart - Here is second rack with clear pricing and company name. - Department Stores Near Me - Rancho Cucamonga, California

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The absolute worst pickup experience ever, upon arrival there was no parking available for pick up (there are at least 10 spots that should be open). All were taken up by parked cars, my guess is they're inside shopping. Once I parked after circling around waiting for someone to leave, I checked in and waited. I waited for nearly 20 minutes before trying to call the number provided on the sign, the call hung up due to nobody being available?? After 30 minutes of waiting and frustration I walked inside for some sort of assistances. Come to find out the workers for pickup are sitting down hanging out with all those orders sitting there. Another person was also complaining about waiting an hour for their pickup. A waste of time, I thought the point of pickup is to assure a quick and easy purchase. Absolutely ridiculous.. read more

To the Manager WINONA: On April 9, 2025, at 12:30 PM, I encountered an exceedingly negative experience at your store. I expended $186.00, and the cashier, identified as "HILTON," exhibited a notably poor demeanor. While scanning the items, he appeared to be running out of space and was reluctant to place the items into the basket. When I requested assistance with the heavier soda boxes, he paused, inhaled deeply, and regarded me with an expression that conveyed disdain, as if to question my ability to manage the task independently. He ultimately refused to assist in transferring the items to the basket. He was impolite and presented my receipt in an ungracious manner, failing to express gratitude. His name is "Hilton," approximately 5'11" in height, and if assistance is required to identify this employee, he is African American THE ABSOLUTE WORST! I needed to look at him for assistance in placing the items in the bag. he refused!!!! to help!!! and he was with the worse attidue towards other customers as well, This issue requires attention. I will escalate this complaint to your corporate office, as I seek clarification on why the cashier is unable to assist, particularly given my wrist problems that prevent me from carrying heavy items. Once again, he was unwilling to assist; you must possess videos to review and comprehend all that transpired today. I hope you understand the necessity of training employees to exhibit politeness towards customers, as we expect the same courtesy in return. The current experience is unsatisfactory. read more

Walmart - Department Stores Near Me - Rancho Cucamonga, California

I HATE THIS STORR WITH A PASSION the customer service sucks , the line for the customer service in particular is always so long and the cashiers usually have 0 to no help , the manager with the orange hair sucks. I've com here for two years depositing the same checks from the same place for TWO YEARS never had an issue today i don't know if the girl was new but becasue there was an ink mark over one of the letters on the check she had to tell the managet and he told me I couldn't cash it ... mind you I've been cashing this same check for a couple years.. this is the worst place ever and he's terrible. Fire him he's not helpful and disrespectful read more

This Walmart is GHETTO AS hell and that's coming from a black woman who was raised in south central Los Angeles! Good Lord, it's ridiculous. It pisses me off when people park in the spots for RESERVED FOR online pick up orders but they're inside shopping. They need to start towing cars! I've never encountered rude employees but the customers are sickening. Target, here I come. read more

This Walmart has been here forever or at least since the 90's and it's the one anchor store that still remains. It used to be open 24 hours and back in the day it was the thing to do late at night, but now it's run-down and scary looking. When someone says, "Try looking for it at Walmart." I instantly think, "Ooohhh chile, the GHETTO!" Anyway, this ghetto store actually has stuff in stock or will get it in stock if I order it through the app. One item I had a hard time finding at the drug store, Target, etc. was this Revlon winged liquid eye liner. Literally no store had it and I just happened to check the Walmart app. and rolled my eyes because it was in stock here and some lashes i was looking for as well. Another item I was looking for recently, this card game called Stir the Pot. We played it at a Christmas party and I wanted to buy it for a family party (real smart). I went to 3 different Targets, none of them had it and when I asked my friend where he got it he said Walmart. I came to this store and found it, but I also found that they sold some really random record albums like the Bjork 1977 album? They still carry DVD's and have that huge DVD bin at the back. Also, it looks even more disheveled than I remember it, but they have the goods! Definitely recommend ordering via the app and just picking up your items instead of going into the store, but it's kind of fun to see what they sell once you're inside. read more

Absolutely horrible!!! I realize they're a multi billion dollar business and one person doesn't count to them. But when you add how bad the customer service is that gets multiplied by every customer having to experience this. There is no one in electronics and even when you call the departments with important questions, no one answers. LITERALLY EVER!! They're understaffed and you get no help in the store or when you try and call. Iwas ready to spend $1,000 on a tv and now I'm taking my business elsewhere. You can save a buck sometimes going to Walmart but is it worth it? I'd rather go somewhere that can answer my questions and treats you like you're at least as important as used cat litter. If your smart you'll go somewhere else to buy your products. An extra buck for piece of mind is worth it. read more

Worst service ever, how is everything looked up, and only one associate has a key. Spent 30 minutes looking for someone to open a case and not a single associate could help unlock the case. Left without purchasing anything and wasted 30 minutes. Trash store. read more

I came to get an oil change and get my new tires installed. The prices are good , but the employees are horrible. They don't know what the hell they're doing. I've been waiting for 3 hours already and my car still isn't done. On top of that, their system kept having problems. Will be going to a different Walmart. read more

I would improve everything here good lord. The coworkers ignore you. We had to wait for a pump by camping. Pressed the button that did t work found another nearby to press and no one came. Waited 10 mins all while 10 employees walked by a few with keys too and not once asked if we needed help. We asked a few if they could help us and they said "I'll get someone with a key" this is all right by the processing area where they unload the truck so employees were walking by the entire time. I got tired of waiting and walked in the back, no one even noticed me and tapped someone and said we need help and been waiting 10 mins at this point and keep getting ignored. This guy was nice and said so sorry no one came to tell him someone was waiting on a key. The bathrooms are GROSS. One was broken, one was clogged and the whole bathroom was just trashed. The changing table was broken too. The cashiers are slow, the one we had was nice. The people stalking the shelves give you dirty looks as you are trying to walk by and grab the items you need. We almost left and went to another store. Worst Walmart experience ever and we travel cross county, so that's saying a lot. read more

Located off Foothill Blvd. Plenty of parking. Dropped by just to pick up a few things. This store was busy and employees are fast with their service. Loved popping in and getting out fast! read more

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Store is clean and check out has average wait times. My complaint is regarding the situation with the ongoing Egg Crisis. Walmart is the largest food retail supplier in the US. I see the Zero goodwill or effort by WM to try and do better. There are many ppl who derive their main source of protein and that means for their CHILDREN, TOO! From eggs. They may not have a 6 burner gas range like me. They may only have one source to prepare nutritious eggs and WM is taking this away from many - because these are the stores that are convenient for people that need it the most. Sam Walton would be pretty upset. He would have wanted his company to do better than this. When you can go to their own Sam's Club and buy 18 eggs for under $7 but a dozen of the average ones here are $9 - this is pretty awful. Trader Joes sells extra large for $4.49 /12 (3/3/25). Vons has Gerry's Upscale 12/$7.50. We have long known that the board and shareholders of WM have no conscience. There is a new type of shopper: Shopping for the people. The people have a power of where to spend their money and bad players who work against THEIR own customers will reap little reward. read more

PLEASE do something about ppl parking in the pickup spots who are not picking up orders. Every time I come to pick up my groceries there is no parking and nobody is in the parked cars. read more