When I tell y'all the cashier that helped me, was determined to get me what I was trying to buy. I had 2 coupons, 20% off and 40% off a full price item. I need more Castile Soap and since it wasn't on sale, the coupons should work.....NOT! The item ended up being discontinued so it was coming up at a cheaper price. I'm standing at the self checkout, looking like I'm going through a "user error" moment, so she asks if I need help and comes over to assist me. She tells me why my coupons weren't working, and works her magic somehow, and I ended up paying $1.50 for the soap, original price $5.38, discontinued price $4 something. I was all smiles and appreciated her helping me me. read more

CVS Pharmacy - Last one and it was discontinued so I got it for $1.50 - Drugstores Near Me - RANCHO CUCAMONGA, California

At worst, Hannah (shift supervisor) was being racist towards me and my mother. At best, she was just rude. Either way, the experience was atrocious. During the awkward and egregious process of having our passport photos taken, I politely asked her whether or not my mother could slightly smile in her passport photo; a simple "no" would have sufficed, but she instead said that it's the "rules of the country" as if we're fresh off the damn boat. Absolutely ridiculous. read more

Pharmacy team is attentive and helpful. However, they do try their best when there are a lot of customers in line. I had come to pick up medicine and had to wait in another separate line and they didn't have my order ready. Even though I received a text that my mediciation was ready. After a 15 minute wait, I finally got my medication and left. As I had 15 minutes to kill, I was able to walk around the store and look for goodies that I didn't need to purchase. Hahaha. I got a few chocolate candies and Revlon nailpolish as well. Even a plushie for my niece. The public restroom wasn't as clean and needed refill on toilet paper and seat covers. Easy self-checkout at the front. If you need assistance, a team member will come over and help you out. read more

11/2/24 On the lookout for arthritis gloves for Hubby It had been so cold & Hubby's hands have been in pain, stiff. Goal of today, find arthritis gloves (with open fingers. There are only 3 major RX places, one of which is CVS. Aisles are clear, uncluttered. Easy to navigate around, the aisles are labeled accordingly. Luck was not on our side here, out of stock. Hubby asked the pharmacy dept. as well, no dice Parking lot is shared but plenty to park your bucket of bolts. Onto the next Rx read more

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Alexis was very helpful, She's so busy cause she's the only employee we saw inside at the time when my wife and I went there, and there's a lot of customers that need her help, but I think she handle her job very well!! read more

Like every other large pharmacy these days, no patient care, you must call to get a prescription refilled when it had no other reason for delay. Then they do not have anything in stock, do yourself a favor and find a small place that will treat you like a person and not a number. read more

The cashier came n helped me get my cream an find my lipstick.. I had a discount card for CVS from Kaiser but wasn't activated.. she helped me activate it and was so nice and patient !! Her cashier # is 0589315 since I didn't get her name ... Please give her a compliment from this older lady that needed help !! !!! We normally go to the CVS on Haven but she changed my mind !! read more

Came in at 9:50 doors shut i get its 10 mins but i knew what i needed and was sick. Haye when businesses do that. Close at 10 not 9:50

This is my local CVS and every time there is a forever wait at the register due to no cashier or no cashier as they are dealing with the self checkout. Luckily the customers that shop here are honest and wait to pay for their products as the front never has someone there- I am surprised more people don't just walk out without paying since there is no one to watch the front. Also, when you need something from the case it takes forever! It's best to track someone down and literally drag them to get your item. They need more employees working in a retail store, especially with lockup needs and front end service. read more

The absolute worst customer service, where employees (the manager, or the person who acted as a manager, to be precise) become annoyed because their customer services is requested while they are in the middle of a complaint session with a co-worker. And said employee is openly irritated at having to unlock the cabinet where CVS keeps beauty items under lock and key. And then is annoyed they have a line of customers waiting to pay (excuse us for interrupting your complaint session) and barks at me to stand in the correct space. (Um, you knew you had customers on the floor and did not like beings asked to ring people up.) CVS needs to train people in customer services better, especially if they expect them to help with items that are kept under lock and key. I will not be returning to this CVS. It was bad enough that their parking is always taken up by the 'souplantation.' read more

There has been an issue with every script at this location. Birth control in a zip lock bag and I have to ask for the inserts. They have switch me twice because of stock issues. My dr sent a script not covered under my insurance. They have yet to reach my doctor to request a new script (this could also be my dr not responding) it's been more than a week. Yet not one person there has told me I can get the medication over the counter for half the price of the health plan discount. read more

5 stars to the kind gentleman that took time to look in the back for a shipment of Kleenex or other tissues, as they were all out. Unfortunately, there aren't any, but then happened to find me a box near the pharmacy! The last one! I sooo appreciate his customer service! Wish I had gotten his name, but I had a crabby sick child with me. His outstanding customer service made my day! So rare to see someone actually do their job and help a customer out! I wish he would see this. Hopefully next time I go back I can thank him again! But keeping my 3 star review. read more

I recently found this location. It is small but every time I go, this location has everything I need. All the staff were friendly. When I asked to speak with a manager, they were very quick to respond and were helpful. read more

Helpful staff and knowledgeable Pharmacist . Great hours that let you get what you need no matter what day it is. read more

I came in a hurry and shit ain't open till 10am !!! I need my meds !! I looked for staff to see what time and I accidentally mistaken a customer for worker and she got offended lol pist me off even more !! No staff in sight Come on cvs this is my preferred location n pharmacy what a let down, I won't b able to pick up my meds till after 1pm now because I won't b available till then What a start to ruin ur day !!! read more

The cashier (didn't get her name, she had dark hair) who rung me up right now was super sweet. Gave me the photos I ordered. Thank you!!!!!!! read more

No nonsense place to got and getter done. In my case it was the ol Lacyase pills (you can use your own imagination lol!!!) Again with the friendly staff 5 stars to them C: read more

CVS Pharmacy - Drugstores Near Me - RANCHO CUCAMONGA, California

I need it some help trying to find some medicine for a customer and the lady I guess her name was Kenna was more worried to be answering her text messages on her phone then helping people find products that very unprofessional when I ask her for her name she kind of like gave me so I'm sarcastic smile but I don't understand why they have people like that working on places where people needs to find medicine that was very rude from her. Ask her question she didn't even look at me. She was more worried about answering her text messages on her phone I wish that someone in the higher department can do something about her and hire some people that they really want to work and help people because that's a pharmacy not a playground read more

Pharmacy order was low line. waiting on perceptions. Pharmacist helpful and are courteous .

No public restrooms, u friendly employees and they gave me someone else's medicine!!!!! Nope! Bye! read more

This CVS is right down from my house but I'm considering on changing pharmacies. The parking is horrible since Soup & Fresh opened. Last time I came someone parked in the handicap ( he did have a handicap plate) I was the only one left and her parked, got out and walked over to the restaurant. There needs to be signs 15 minute parking on handicap as well and also on the sign that says CVS parking only. My other complaint is. I'm here today and there are no shopping carts! There was only one being used in the whole entire store. They used to have poles on the 3 that they did have so you couldn't take them out of the store. Poles are gone and so are the shopping carts! read more

I do not like the fact that this cvs is so close to my house.What makes ne so upset is the fact that they wont ring u up behind counter (ok fine) but then come to self check out asking u a million questions. If i have to do self check out stand back and wait till i ask for help.It drives me crazy. And this lady is not very friendly shes going through the motions and she makes me so uncomfortable. read more

I came into today to return some items and Hannah and her manager were wonderful. I forgot to get the manager's name but they both took the time and patience to help me out. Great service all around. They both deserve raises! The world needs more people like them. Very pleased! read more

Eric is the most incompetent pharmacist-in-trainning or just a staff who works at the pharmacy. He is a joke. We rely on them to get us medicine on time and accurately, we need someone who is doing his/her job and taking it seriously. Unfortunately, Eric is not. You would have thought that one who works at the pharmacy is one who is reliable. My wife ordered a medicine through Eric and when she went in to pick it up, Eric claimed his co-workers took her medicine and use it for something else (REALLY??). He promised my wife that he would order another bottle and would set it aside with a note. A few days later, she went in and again, he didn't have it and he said that someone took it while he was not around. REALLY? This guy asked her to come back (again) for the third time. He promised that he would take care of the medicine since he will be at work tomorrow. If you are not committed, please stop messing with customers. You may put people's lives at risk. We depend on you to fulfill our prescriptions and keep us healthy. read more

Lady would not accept me to not choose what COViD home test I wanted She said she was supervisor when I asked to speak to one How are you not able to choose the COViD test you want ?? CVS do better!! read more

Super disappointed... Good thing there is an Albertson's across the street! I have a Teething baby running a temperature... Will not sleep. Ran out a baby Motrin and needed some more. Yup says they're open till 10... We arrived at 9:20 in the place is locked up tighter than a drum. It looks like there's a new store hours as of January 26, 2020. 9 p.m. is the new closing time FYI. read more

CVS Pharmacy - Store hours - Drugstores Near Me - RANCHO CUCAMONGA, California

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Its taking them 5 days to get a prescription that was sent in last week. They do not care about us. Better off getting prescription filled at costco read more

Girl in front has a big attitude Not patient I even have kids with me because I had my coupon I forgot to send to my card I ask her if I can do that She gave me attitude Not okay But Kids got Their vaccine 5 to 11 and it was great but front girl no her name was Katty read more

Worst customer service in the pharmacy ever by the Asian lady she definitely doesn't deserve a job because she's not even even doing her job she told me my prescription couldn't be filled under the generic name and she doesn't carry the regular name but my prescription says it can be filled generic she's incompetent and shouldn't be there when people need their medicine she is causing them more stress read more

CVS Pharmacy - Notice the box isn't checked on do not substitute - Drugstores Near Me - RANCHO CUCAMONGA, California

I stopped in after my dentist appointment and wanted to pick up face cream etc. Also don't drive so was waiting for Uber to take me home. I'm used to Rite Aid where I can wander around, ask questions and treated with respect. I had a horrible experience and I will not be returning anytime soon. My insurance gives me a certain $ amount for over the counter items from CVS and I feel very thankful to have it. I order on line which works great. I consider myself friendly and like to chit chat with people when I'm out. Well that didn't happen and was cut off several times rudely so the items I purchased I returned and bought them at Rite Aid. I know everyone might be going thr something but I didn't expect everyone in the store to be rude and disrespectful. read more

Went to get an antibody test because Google said that their minute clinic does them. Asked the pharmacists about their antibody test. They all played dumb as if there is no such thing and best to just get the vaccine. That's not what I came for. I went to Wallgreens and they knew exactly what I was taking about. read more

Extremely fast and easy process for Pfizer vaccine! In and out in 30 minutes! Nice and caring Pharmacy staff.

I used to love coming here. Until Elizabeth started working here recently. Can the business please post her hours so I know when to NOT be there. I would rather go across town than to deal with her crappy attitude. Hey if you hate people then work in a warehouse! read more

The women who answered the phone today in the pharmacy around 3:30 was rude because I asked if they were busy right now. Since she can't handle a simple question I will make life easier for her and never use CVS pharmacy again. This isn't the first time I have encountered rude people at this pharmacy who have zero customer service skills. I will take my money else where. read more

Billy from my lical cvs is just great... Super helpful and definately goes the extra mile.. im in that cvs more than the others cause its closest to my house and i just love it read more

Very helpful employee who ever work there . Even little bit long but thank you for your help (Kevin Tran and Andreas ) you guys work alright. Fully recommend to everyone. read more

horrible service. tried asking for help & she was very rude. never coming back here again.

Been waiting for this location to open up for a while. Location is convenient. The store is brand new, and organized well with good selection. The pharmacists are knowledgeable and helpful. I had been suffering from nasal congestion and asked the pharmacist for recommendations. The pharmacist took the time to walk me over to the right aisle and explained different options for me. Guess what?! Nostrils clear! I'm definitely going to be a regular here! read more

CVS Pharmacy - Nice new store! - Drugstores Near Me - RANCHO CUCAMONGA, California

I live near by this location and i love it They have everything and the pharmacist are so nice i always drop my prescription at the pharmacy and get in less than 15 minutes they are awesome read more

This is my favorite CVS pharmacy location. It always clean and has a good selection of the items I need. The staff is courteous and respectful. They follow the CDC guidelines and are readily available to assist all over the store. I especially want to recognize Jeremy for his excellent work ethic. He should be promoted to management because he is such a valuable employee. I've seen Jeremy working there for many years and his customer service shines bright. Thank you Jeremy for making this CVS one of my favorite neighborhood stores! read more