Pharmacy ladies as mentioned are always rude. I worked in a retail pharmacy I know it sucks but they're just extremely unpleasant. Always understaffed. Slow & rude. I switch to CVS on Grove! I LOVE them. I worked at that location for CVS for a few days once. Their pharmacy manager is ON IT. Forget Walgreens, they're going out of business anyways. Just make the switch it's super easy. I've lived here all my life, I have always HATED coming here, not worth the hassle. BTW: they turned off their phone line directed to the pharmacy. That should be illegal. read more

Going to the Pharmacy, everything is consistent. I Love the text messages letting me know when my prescriptions are ready. No confusion, no wasted time, just clear and easy updates letting me know what is ready and what the costs will be. The staff is AWESOME. They're Always caring and helpful. Miss Bessie Always calls me by name which is super sweet. Waiting is minimal compared to other pharmacies that I've been to. As helpful as they are, I'm looking forward to the day where I won't need medicine to help with constant pain. I'll still stop by to say hello though. When you meet good people, Be Thankful and Grateful for them : o ) read more

Walgreens - No line. It was quick and easy picking up my prescriptions : o ) Thank You M for helping me - Cosmetics & Beauty Supply Near Me - Ontario, California

Richard, the shift lead, was rude and completely unhelpful. Poor customer service and lack of professionalism.

The restroom is truly disgusting. Everything in there is rusted and falling apart. The trash cans are horrible. Please clean it up. read more

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Came here the beginning of the year and they processed my medication incorrectly so I was getting fully charged for two of my meds. When I asked why the price was so high, the lady at the window said because I had not met my deductible. This seemed incorrect, so I called my insurance company. My insurance company said that WALGREENS processed it incorrectly but what was weird is that they have been refilling the same prescription for the past few years. Fast forward to today, my insurance called and they were able to speak to the pharmacy and straighten it out but when they went to fill the prescription, they are now charging me full price for one of two medications which is incorrect AGAIN. Why can't they get this right, even after talking to my insurance company???? I finally called and they got it corrected but it took me 3 phone calls and about an hour of going back and forth... Update- pharmacy manager researched and made it right. I appreciated the time she took to help me out. read more

I always go to this Walgreens and Amanda is the best. She is super helpful, she always says hello to everyone and always makes my visit enjoyable. read more

This Walgreens smells like urine so bad when you walk into the store. They need to have a deep building spray wash in the entrance and trash can areas. I have to hold my breath every time I enter because the smell is so strong. read more

Checked in recently and was really surprised at the Excellent Professional Poise of Team Member Juan who was in charge of the check out station! Juan greeted me immediately upon arrival at the front with warm and respectful Eye Contact while responsibly organizing the shelves to straighten up the Aesthetic charm of the Cave. Juan's open and approachable body language made me feel comfortable to ask him for assistance on where to locate the Manila Envelopes I was looking for. Juan directed me clearly and efficiently to where I needed to go and I was able to find different sizes of the Manila Envelopes I was looking for which I deeply appreciated. I also found a very fun and charming Designer Notebook for half off which was a terrific steal and some gorgeous Princess Jasmine Vibras Wine glasses too at a sweet and humble price which are perfect for hosting! I stocked up on some fun markers too and Juan made the checkout process exceptionally interesting and enjoyable by schooling me on the thrilling value of Japanese Domestic Market Automobiles and how to sensibly save up for a low maintenance vehicle while intelligently investing within our means. I don't frequent Walgreens often but Juan is an outstanding Role Model on how to set a positive and memorable experience for Eastvale Nomads by modeling an intentionally responsible Customer focused Work Ethic and being generously kind with his knowledge and expertise with his passions and interests! Thank you Juan for your Gourmet Hospitality and to the rest of the Walgreens Team for keeping the Cave so well stocked, clean, organized, and neatly labeled with all the fabulous deals going on! read more

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Worst pharmacy ever I'll be switching I just moved here been coming here off and on for the past 2 weeks and every time they tell me THEY DONT HAVE MY Prescription, then I tell them it should be here they can look it up from their system then they tell me oh it's not here we can't see it and we don't have any prenatals for u when I just got a call saying it was ready all they had to do was switch it over and it have it sent to their pharmacy but they couldn't even call they have inconvenienced me 5 times now along with this poor old man here sitting across from my spouse and I. We feel so bad for him to he's sitting there in pain. I'm never coming here again. Learn to do your job that's all I have to say.. read more

Walgreens - Cosmetics & Beauty Supply Near Me - Ontario, California

I came in to this Walgreens looking for shoe laces for my tennis shoes. I walked up to the register and asked an employee "hello, I have a question." no hello no one second or hi just me a moment I'll help you soon as I can he just he put his palm up towards me did not say anything to me complete silence which was very rude to me... no customer service what so ever. Very rude. read more

The Mexican lady with glasses is rude and almost knocked my 3 year old over cause she couldn't wait for us to pass ! WTH?

Please be aware that although there is a posted sign that Mandatory face protection is required it isn't happening. While I was there, I saw two adults and a child not wearing any protective masks. The Walgreens employees did not say anything to them. read more

Walgreens - Front of store. Face mask required. - Cosmetics & Beauty Supply Near Me - Ontario, California

Bessie at the pharmacy is the BEST!!! She is so caring, kind, understanding, she's the best. She cares about her customers, making sure her customers are taking advantage of points and discounts. She's so cheerful. I love coming tot his one compared to rite aid. She's especially kind with the elderly making sure they're always getting quality customer service and any extra help. She seems busy yet always takes the time to ask me how my family is doing and how my day is going. She deserves a raise! read more

THE WORST!!! Idiots work here! The worst customer service I've ever experienced in my life! Don't go here! So rude & not helpful with the most basic info! If you call they hang up on you because they have no basic phone skills to answer questions!! MORONS! Go back to school or training if u don't know how to do your job!!! read more

Pharmacy misleads their customers. They tell u that when u get refill for a 30 day supply of medicine the refill is available on the 29th day, however, not true because I can get my refill on 30 day supply of medicine only on the 30 th day. No leeway whatsoever. They will also tell u that for 30 day supply they count the day they give it to u as day 1 of the 30 days, again not true. It's ok I can pick up my medication on the 30 th day but I don't like that they mislead the public. Also, they shorted me 30 pills and I had to call them & go back for the pills. They didn't apologize pharmacist only said "these things happen ". From now on I will count medicine before leaving. read more

i dod photos with them. i called at 5pm and they said they were ready i went at 9 pm and they are still processing and going to be ready days later. employees told me wrong information and this was very displeasing read more

Call me a cranky middle-aged male, but...I made a pharmacy appointment using Walgreens' online app. Appointment time was 1:50 PM, and they said to be there 15 minutes early. I was. The pharmacy was closed. A store clerk said they would reopen at 2:00, so I decided to wait. Then, another staffer came by and said the pharmacy would be closed an additional 30 minutes for lunch. I asked why they would book appointments for times when they are going to be closed? She replied, "we don't pay any attention to appointment times anyway." Further, she said they had to move back lunch because they were busy with other customers. So, in the end, I get penalized. I asked, "why don't you tell the other customers that it's your lunchtime" and let THEM wait? I have an appointment. Bad management all the way around, and clear "I could not care less about your failed appointment" attitude. Shame on you Walgreens. And I am a shareholder too. I expect better. One star, only because Yelp would not accept Zero stars. read more

I don't understand why this place has 2 stars. Been coming here for about 20 years. Seriously because this location was the only pharmacy in this area. I love seeing the familiar faces, the ladies know their regulars and always ask how you're doing. Definitely will continue coming here for as long as I can. read more

Actually should a zero star. Brought my father here and he is a senior citizen. Got here 10 mins before appointment and place was empty and they ask to wait 25 more minutes and there are zero customers. I won't be coming back nor recommending. Bessie has an attitude and then after all that, they didn't bother to check if they had the shot and they were out. So left empty handed. Horrible place. read more

If I could give no stars. I would. This Walgreens can not fill perspirations, they can not bill correctly, there staff members are very rude, and the wait time on the phone is 15 to 20 minutes after you talk to a person that can't help you. Talking to a Pharmacist with Medicare one the line still can't get thing done. Later He will call and lie to you about the problem. Anyone that knows what to do left the store. read more

If I can put no star, I would do it...pharmacy is very bad service...my doctor prescribed 1 medicine good for 1 month use...pharmacy said that they ran out of stock and just gave me 2/3 of medicine, the 1/3 need back order...that is fine...I asked pharmacy got the back order and I can pick up the rest....what the pharmacy said to me...you can refill...I said why need refill I still have 1/3 back order...pharmacy said that my 2/3 enough for me in 20 days. Then I can refill after 20 days...what the hell...the pharmacy automatically reduce my medicine quantity....unacceptable... read more

I cant rate them 0 stars if i could I WOULD!! Just bought a $100 giftcard, i open it up and its $25!!! And i cant activate it. So i call and the cashier just told me "Sorry there's nothing i can do!" So i ask for the manager and she says "No" HOW INCREDIBLY RUDE!!! So now i gotta wait til MONDAY (its friday) FOR A REFUND!!! DO NOT SHOP HERE!! RUDEST CUSTOMER SERVICE EVER!! read more

I have been a customer at this location for 21 years. Especially, pharmacy employees were good. Recently, something changed. I see new pharmacist and they are very unfriendly. read more

Walgreens is my favourite drug store in the States. We came here for an important reason. My friend and I had ordered way too much great food from Min's Dumpling House. We boxed up our food, but we needed more containers. I was leaving the following day to head back home. My friend was in Los Angeles for another few days. It doesn't matter which Walgreens I end up visiting. Thank goodness the layout is similar. I found the Ziploc Tupperware food boxes. I also ended up getting new M&M's flavours (honey nut and chilli nut). The storage containers were perfect. One of them housed my donuts that my friend got from Voodoo Doughnut in Denver. The other one had all yummy dim sum goodies. My friend also got a set of three round containers. I got one to store my shrimp fried rice. I need to remember to take good food on the plane. It beats paying more for okay food. My leftovers were amazing, all thanks to cool storage containers from Walgreens. (128) read more

This is a convenient place for me. I mean there is a rite-aide across the streer but I'd rather go here. the customer service can be slow at times but.. I am always being helped and always greeted when I walk in. I just get the usual cigs. if you buy 2 it's a steal basically. nonetheless, they are A-okay read more

Do NOT go here. I did my covid testing fri morning for Monday flight for hawaii and they said it should take 2-3 days for results. It's passed the 3 day mark and the lab still hasn't received the test. It's called aegis labs. It's terrible. No phone number to contact. Just email and they barely respond. I basically wasted my trip thinking that Walgreens and aegis labs would actually do it on time. Do not go here read more

I'm giving 1 star because Rite Aid is across the street and you should just go there. I watched a customer pull something from the shelf that had been broken and the customer asked if inventory could be checked for another, the eye roll Johanna the worker gave her was so MEAN!!! I was shocked . I hope she has a better day soon. read more

Pharmacists are almost never available. Have to wait 20+ minutes to get my prescription. Oftentimes the pharmacist will go on lunch when I need my medications so I can't get them. Will leave without notice. Don't waste your time here. Choose another Walgreens pharmacy. read more

It is what it is somewhere to go get meds and quick needs. Not very cost effective if you can make it to a grocery store, but there if need something quick. read more

I came here for my Covid-19 vaccine, then came the next day with my husband for his. The staff was nice, efficient and got the job done. You could tell that the pharmacy staff was over worked but both days BESSIE was awesome. Thank you Bessie and the rest of the staff. read more

I went to the pharmacy tonight to pick up medication for my sick family and I waited in line and the much older Hispanic short pharmacist technician, who is a woman has Poor customer service skills and needs to work on her work etiquette. You would think her working there for many years would present herself classier than what she presents herself as. read more

Told me the medication i was picking up would be done in 15 min i didnt leave until 1hr and a half later!

Service is great here. You get greeted once you walked in. I usually go directly to the pharmacy section and pick up medicine for my mom. People at the pharmacy counter are helpful and nice. read more

I find the pharmacy staff to be very professional especially Andy. I have been going here for years to fill our prescriptions. However, I find the cashiers up front not to be very friendly . They often appear like they are being bothered by ringing up your items. read more

This review is for the pharmacy. The absolute worst! I waited in the drive thru 20 minutes with my sick son. All for the pharmacy tech to say it's not ready and still being processed please turn around and wait behind the other 3 cars. I then waited another 25 minutes for the other 3 cars. A total of 45 min with a sick baby all for 1 prescription? Ridiculous. And I'll add that my Dr had already sent the prescription over electronically 1 hour before I got there! read more

Worst pharmacy ever!!!! Only been there twice, first time my doc sent in a prescription, a couple days later I went to pick it up and they told me my doctor never called it in, so I called my doc and she said she had. So it took them another few days to get it ready. This time they called me twice that my refill was ready, went to pick it up and it wasn't. Had to wait 30 minutes for them to fill it. Thankfully these prescriptions were just for me, had they been for a sick child, I'd be way more upset. Switching pharmacies, I'll be driving all the way to eastvale, when I live right here! read more

I am going to rate this Walgreens 5 stars. First time I walked in... regular store, friendly staff, the customers very unique. My husband and I just moved to the area and needed to find our local drug store, get the lay of the land and if we were comfortable start using the pharmacy as we would be regulars. Today I went to pick up my first prescription, now my dr office forgot to send my insurance info with the Rx but a lovely staff member Michelle was kind enough in the drive thru to take my insurance enter it in the system and ring me up accordingly. As I asked her if she needed to enter my husband's info or should I just come back and walk in at a more convenient time? She stated "I can look him up and enter it in no problem" I was thoroughly impressed the CVS where we lived previously would have said absolutely not pull around and come in. Thank you Michelle for being kind, informative and welcoming to the neighborhood. We appreciate you and your beautiful spirit!! read more

Everytime I go in there they have terrible attitudes. Went to pick up western union and the woman at the counter couldn't be bothered to help me. No one is forcing you to do that job sis quit if your miserable read more

I love this store. Convenient for when I need something last minute. Very friendly associates and they are always very knowledgeable when I ask questions read more

Horrible service. Waited for almost 2 hours for a medication I needed. Did not not giving a time frame. Pharmacy techs and pharmacist were close. I was passed up several times. 6 employees working read more