I've been coming here for Dysport treatments for quite some time now, and I can confidently say…read morethis medspa is exceptional. The team is incredibly kind, professional, and always makes me feel completely comfortable. The office is spotless, well-organized, and welcoming, which immediately puts you at ease. They offer an impressive array of services and truly take the time to educate me on every treatment--what to expect, how it works, and the best options for my goals. I never feel rushed or pressured, only well cared for and informed. It's clear they value both results and client experience. Highly recommend!

They're awesome! I've been going here for a while now and it's always a smooth process. The staff…read moreare welcoming and polite. The first time I went they explained everything really well including aftercare, and made sure to use the right name for me when it differed from my paperwork. They really care about making sure to do a thorough job and have taken care to clear the hair from my face and neck. Laser hurts, but it's also working really well; and they take time to check in with you to make sure it's not hurting too badly and communicate every session to track your progress.

I recently had an ultraclear here with Danielle for my acne scars... best decision ever! Danielle…read morerecommended it a while back, but i was kind of scared to do it at first. She never pushed me, but when i would complain about my scars, she would just remind me and showed me photos and went over the recovery. Honestly idk what i was afraid of! It was really easy. The recovery was around a week total, andafter my facial with micelle, my skin was glowing and basically poreless! Bhrc has really helped me treat my acne and gain confidence. The office is also really nice. The girls that check you in are sweet and make sure you are comfortable and bring snacks and drinks while you are numbing.

I went in to do under eye threading. Three weeks later I don't see any results! I did go in for a…read morefollow up appointment where they told me they "see a slight change". and that I need to do multiple treatments to see results. Very disappointed for the money that I spent and to see no improvement whatsoever.

This was my first experience getting filler! 10/10, since the moment I walked in the ladies at the…read moredesk greeted me, checked me in and had great hospitality! I was nervous but Katelyn made me feel comfortable, and answered all my question! I will definitely be coming back!

Kaitlyn did such an amazing job on my lip enhancement!…read more She made me feel so comfortable, listened to exactly what I wanted, and the results are super natural and beautiful. Highly recommend her!

I was diagnosed with Lung Cancer 2 years ago I decided to try the IV treatment to help me out with…read morethe medications side effects and the tiredness of dealing with depression and I feel recharged after the treatment this is my second time I definitely will keep coming back to get me the strength to keep fighting Gloria Gonzalez

Sahara greeted us with a nice smile. This is my 4th time coming here to get my IV drip. The 3rd…read moretime was before leaving for our Asian trip. Amazingly I did not fly back with any respiratory illness. My husband did. So I'm back and I took my husband with me. We needed to get over our jet lag too. Tin, our nurse, was very gentle. We were out and feeling rejuvenated after 40 minutes. We will see you both next time.

I had a consultation with Jenna for microneedling and I cannot express how knowledgeable and…read moreamazing she was at answering questions and making me feel so comfortable. It's my first ever going in for an aesthetic treatment and I'm just so grateful I got to have a consult for her. She has amazing energy and really makes you feel at home while giving you the most straight forward advice regarding skin concerns. I'm so excited to do my first microneedling treatment soon!

Buyer Beware I…read morehad my first Sylfirm facial two months ago and returned last Friday for my second treatment. I've spent roughly $2,000 here, purchased microneedling & Sylfirm(lied to that Sylfirm would help my under eyes) Shortly after I got home, I received a call from the front desk claiming I had an outstanding balance for a service I NEVER received. They insisted I had been given an Agnes treatment during this current treatment & then switched to my previous visit. That is completely false. This service was only discussed and recommended to me during my most recent appointment--and I clearly declined it because I want to wait and see my results first. Instead of correcting their error, I was told it was a "miscommunication" and that they would zero out the facial and exosomes I currently have on my account to cover a charge for a service I did not receive. Taking away services I already paid for to cover their mistake is unacceptable. This feels dishonest and extremely unprofessional. If you go here, protect yourself--ask for itemized invoices, confirm every service before receiving it, and keep your own records. I will not be returning.

It's been a process to get here. I had pleasant experiences here before covid and am now looking…read morefor my face place. I received an email about a promotion for a microneedling pen so I decided to go ahead and try it out. THE PROCESS: called first week in November and scheduled something for first week in December. They canceled on me two days before my appointment. I called to reschedule in late December and the representative told me that no one was answering the phone at the rancho office. Called AGAIN the first week of January and was finally able to get someone on the phone after waiting over 22 minutes. Set my appointment for January 21st. THE MICRONEEDLING APPOINTMENT: SHASTINE WAS AMAZING. SUPER friendly and informative. She applied the numbing cream (REALLY WORKED- DIDN'T FEEL A THING) and then wiped it off 20 minutes later. The skinpen session was quick and painless- maybe 20 to 25 minutes. My only quick issue was at checkout. I had paid a certain amount for the promotion and the total was coming out to full price (kind of freaked me out). Thank goodness everything was cleared up and they honored the promotion which I originally signed up for.

I absolutely love the staff here. Everyone is extremely professional and especially Theresa. She…read moreanswers all questions and is very knowledgeable about the services you're receiving. I like this location the most because they don't pressure you into things that you don't leave. Girlies you will feel confident in your own skin leaving here. A special thank you to Theresa in all of her help. I will definitely be sticking to SEV-Rancho for my beauty needs.

Smooth check- in process and appreciate the next appt scheduling upfront…read more Everything electronic for paperwork so very high tech Aesthetically clean and pretty Came for a groupon laser treatment and it turned out great! I will be going back . also parking was a breeze.

I would give them 0 stars if I could! I was there to get Botox and it never took, when the…read moreinjectonista came him she had 3 insulin syringes and noticed they all had different amounts, at the time I didn't think anything of it as I had just got off of a 3-10hr shifts and was super tired. I purchased 50 units of Botox at around $465, fast forward two weeks and 3weeks and they never took except my frown lines and because I have a heavy schedule I couldn't get in at the two week mark, at 4 weeks I tried calling and kept getting no answer to speak to someone and left a messsge to return my call, another week went by and called again and the same thing but this time I got a text saying that they missed my call and to proceed to talk to anyone I would have to get sent a link to communicate via text so I messaged them and told them what was going on and wanted to make an appointment, she told me that the I could make an appointment but the complimentary units would no longer be free due to it being 5weeks and continued to explain my heavy work situation and that the tox never took, I also told her about the tox being in different syringes and seemed like it was a different type of tox because 50 unit of tox easily fits in a single syringe( keep in mind I work in healthcare and give shots everyday, I'm very aware of needles and syringes along with the fact every time I've gotten it in the past never has it not took or they draw it up in separate syringes and if they used a different tox other then Botox because it not as potent, you would need to use more units per area) , I asked if they can they would make an exception and she said well yes I'm sure it wouldn't be a problem because I was not going to drive 1hr away for no reason. I got to my appointment and exactly nothing happened because they wanted me to pay for it again and I was not about to spend another almost $500 dollars! The day I initially went everything seemed good until they called me back and before even asking what I wanted they threw a paper at me with the different packages they were selling that day or week, finally the manager came and asked me what package I wanted not if I was interested in a package and when i said none she proceeded with how great of a deal they were and I could finance it but I told her I was buying a house and could not run my credit or add anything to it and she finally said "ok then what brings you in?" They make you feel like they are more interested in how much they can sell you on instead of patient satisfaction! Will not be going there anymore and keep going to skin perfect medical in Rancho, overall they don't do this to people and everyone is so welcoming, nice, attentive and very friendly and don't make you feel like another number!

This review is for Diana, the NP. I came in for a little touch up of Botox and, even though it was…read morefor 2 units, she never once rushed me or made me feel like I was a waste of her time. She was very thorough with my good faith exam and, even though it's not my first time getting Botox, she still went through everything with me. I appreciate that because it shows that she really takes the time to make sure her patients understand what to expect so that there's no surprise. I was kind of worried that my visit would be rushed or not very thorough because it's only 2 units. I literally wasted my time worrying because Diana gave me such care and time, I forgot I was only getting a touch up! Thanks, Diana!

I had a upper brow lift my eyes done and I had complications. I got an infection on my scalp from…read morethe brow lift. I have big scars on my scalp. That hair will not grow in then very disappointed Talked to the Dr. He was real concerned about the hair loss, but did he do anything about it? No, I'm going to go and have CO2 laser done. I'm still looking for a place to go when I came across Dr.Furzaneh and it scares me very much because I'm so disappointed the job that he did on me and I don't wish it on anybody else. When I first found Dr, he had me talk to people that we're going through the same procedure, which I thought was helpful, but I never got anybody calling me and asking me what I thought of my surgery because I would've let them know if you're blonde with fair skin be really careful about having brow lifts because it jacked me up big time. The Dr was so great yada yada. Dr comes to my house at night to see how I'm doing but my results were never satisfactory so now I'm gonna go check out other doctors and when I talk to them, I'm gonna let them know what Dr did to me. I hope you guys are careful.

Haylie was a pleasure this morning and was extremely pleasant in what can sometimes be an anxious…read moreenvironment (tattoo removal). This shop was clean and beautiful and because of Haylie I will definitely come back.

Hailey from Laseraway has not cancelled my account. She agreed through text messages that the…read moreappointment was cancelled and I told her to cancel the payment plan. She agreed but did not do so!! This was almost 2 weeks ago! I had to call the credit company to set up a dispute and I have to get Laseraway to credit back money to Alphaeon!! My payment is due May 20?!!! Biggest mistake is calling and signing up!! Now I have to get Laseraway to credit back whatever was charged!! I am not paying a single cent for service I did not do!!! Hailey is a deceptive sales person. I have called her multiple times to settle this and she has ignored my messages and calls. This is ridiculous!! Multiple class action suits on this company. DO NOT SIGN with them at all! RUN!! If I do not receive any action today. I will have to lodge a complaint with the BBB!

This place has been my go-to spot for the past 7 years, and I can't recommend it enough. Joseph…read morealways takes such great care of me -- every concern I've ever had has been handled with professionalism and attention. What I truly love about the team here is that they never overdo anything. They enhance your natural beauty so you still look like yourself, just even more confident. Their products are high quality, and you can absolutely feel the difference. They also run monthly promotions and offer great deals, which is always a plus! I confidently recommend this place to all my friends and family. If you're looking for a team you can trust, this is it.

I came in specifically wanting my midface/medial cheek area near the nose treated because I was…read morelooking for a softer, more 'baby face' look. That was my main concern. During the consultation, I was talked into treating my temples and overall facial structure instead... The doctor conducted the consultation and guided the treatment plan, but did not perform the injections himself--another provider completed the procedure. The result feels more like structural enhancement rather than the soft, fuller look I was hoping for. I wish my original goal had been prioritized instead of being redirected. It honestly felt like going to a makeup artist, asking for a specific look, and then having them do something completely different based on what they think looks best--instead of what you asked for. What was most frustrating was the follow-up. I reached out after my treatment with specific concerns and questions. While they did send a general follow-up message, it redirected to another promotional offer and asked me to text with concerns--but when I did, I didn't receive a response. For a treatment that might require multiple sessions and trust, communication is really important. Unfortunately, I didn't feel heard before or after the procedure. Overall, the experience felt misaligned with my goals, and the lack of direct response to my concerns was disappointing.