I've been coming here for Dysport treatments for quite some time now, and I can confidently say…read morethis medspa is exceptional. The team is incredibly kind, professional, and always makes me feel completely comfortable. The office is spotless, well-organized, and welcoming, which immediately puts you at ease. They offer an impressive array of services and truly take the time to educate me on every treatment--what to expect, how it works, and the best options for my goals. I never feel rushed or pressured, only well cared for and informed. It's clear they value both results and client experience. Highly recommend!

They're awesome! I've been going here for a while now and it's always a smooth process. The staff…read moreare welcoming and polite. The first time I went they explained everything really well including aftercare, and made sure to use the right name for me when it differed from my paperwork. They really care about making sure to do a thorough job and have taken care to clear the hair from my face and neck. Laser hurts, but it's also working really well; and they take time to check in with you to make sure it's not hurting too badly and communicate every session to track your progress.

My Experience at Removery Tattoo Removal & Fading -- Chino Hills, CA 91709…read more I am sharing my honest experience at Removery located at 13855 City Center Dr., Ste 3021, Chino Hills, CA 91709. Unfortunately, this was an experience I would never want to repeat. The first issue began before I even entered the office. The GPS directions were inaccurate and confusing, making the location unnecessarily difficult to find. After driving around longer than expected, I finally located the suite. Starting an appointment already frustrated from poor directions set a negative tone. Once inside, I checked in for my scheduled appointment but was told I would need to wait because another client had arrived late. While I understand delays happen, it added to the inconvenience after the difficulty locating the office. Thankfully, that session was brief and I was taken in shortly after. I went into the treatment room hopeful for a productive session. My tattoo removal specialist was Jessica, who introduced herself as a nurse. When I sat down, she instructed me that I only needed to ice my neck for a couple of seconds because I had applied numbing cream. This immediately concerned me. In my previous sessions, I typically ice for 3 to 5 minutes, sometimes at least 2 to 3 minutes, to properly prepare my skin for the laser. Following her instruction, I iced the left side of my neck for approximately 5 to 10 seconds. This was far less than I am used to and did not feel sufficient. When the laser treatment began, I expected discomfort, as tattoo removal is never painless. However, within 20 to 40 seconds on the first section of the tattoo, the pain became significantly more intense than any session I had previously experienced. Jessica continued working on that same small section on the left side of my neck for what felt like an extended period. I normally receive treatments in Brea with a specialist named Kaylyn. My sessions there are typically efficient, precise, and much quicker. While Jessica was lasering, I calmly asked if she was almost finished with that section because it was extremely painful and taking much longer than I was accustomed to. She explained that the laser quality and the level of my session could make it more painful and that she needed to do her job thoroughly. Even so, that one small section took approximately two minutes to complete. With Kaylyn in Brea, that same section normally takes around 30 seconds. The extended duration made the pain far more intense and difficult to tolerate. At that point, I made the decision to stop. I respectfully told Jessica, "Thank you, but no thank you," and informed her I did not wish to continue the session. I remained calm and professional. I then walked to the front desk and requested to reschedule or transfer my treatment to the Brea location. I was told they had already contacted Brea and that I could continue treatment there. Before leaving the building, I personally called Kaylyn to explain what had occurred. I also gave him credit for the quality and efficiency of his previous work on my neck. I explained that my experience in Chino Hills was far more painful than normal and that my neck already appeared more irritated than usual, possibly due to insufficient icing beforehand. During that call, I shared my perspective respectfully. However, I felt that my feedback was met with defensiveness. At one point, it was suggested that I had raised my voice. That was inaccurate. I did not yell at anyone in Chino Hills or on the phone. I remained composed and expressed my concerns calmly. I clarified that while others may perform differently, my experience that day was extremely painful and not acceptable to me as a customer. I also stated that I would be canceling my upcoming April 4 appointment at the Chino Hills location because I did not feel comfortable returning. I then requested the manager's contact information. I was given the name Frasier and left a detailed voicemail outlining the entire situation, from the navigation issues, to the minimal icing instruction, to the prolonged and painful laser session, and finally the response I received when expressing concern. Overall, this visit was deeply disappointing. From inaccurate directions to inadequate preparation and an unusually painful session, I left feeling physically irritated and emotionally frustrated. While others may have different experiences, mine was overwhelmingly negative. For this visit, I would rate my experience 1 out of 5 stars. I will not be returning to the Chino Hills location.

I went to this location for the first time and had a great experience! The office itself is very…read moreeasy to locate and very well maintained. The session itself was very quick and staff was welcoming.

Larissa was wonderful with my laser hair removal for underarms and full Brazilian. Very eloquent in…read moreher techniques and movements. She really focused on my troubled areas. Checked in with me several times during the procedure to make sure I was feeling well and the pain was not too much. Highly recommend. I'm super satisfied with the services. Thank Larissa!

They charged me for a reschedule appointment because the doctor put me on an antibiotic the night…read morebefore and I didn't give them 48 hours notice. After six weeks (4 weeks of treatments) I still have the same amount of hair growth.

I recently had an ultraclear here with Danielle for my acne scars... best decision ever! Danielle…read morerecommended it a while back, but i was kind of scared to do it at first. She never pushed me, but when i would complain about my scars, she would just remind me and showed me photos and went over the recovery. Honestly idk what i was afraid of! It was really easy. The recovery was around a week total, andafter my facial with micelle, my skin was glowing and basically poreless! Bhrc has really helped me treat my acne and gain confidence. The office is also really nice. The girls that check you in are sweet and make sure you are comfortable and bring snacks and drinks while you are numbing.

I went in to do under eye threading. Three weeks later I don't see any results! I did go in for a…read morefollow up appointment where they told me they "see a slight change". and that I need to do multiple treatments to see results. Very disappointed for the money that I spent and to see no improvement whatsoever.

I was looking to get another tattoo (30 years after last one) and found Golden Triangle Art Studio…read morein Loma Linda. After speaking with Markee and explaining what I wanted, the artist in him took over and what I received was well above my expectations. Shop was super clean and the vibe there was incredible. Already thinking of my next piece of art for him to do.

This place was so cool! Definitely would come back again the artwork was beautiful. Jay did my…read moretattoo and they came out amazing I love them, he's a pretty cool guy would go back to him again for more work! ‍

I've been getting the Stretch Mark Camouflage (ISR) from Kay for various parts of my body and I am…read moreso happy with the results! My stretch marks are about 15 years old and nothing has helped improve them except ISR. Some of my deeper stretchmarks have becomes significantly less visible and some of the shallower/lighter ones have almost disseapered after 2-3 sessions. I was not expecting much after the first session but the results on my abdomin really surprised me. It's a process for sure but it's been worth it for me and I am really happy with the results and with Kay!

Having any procedure done to the face is a big deal. After lots of research and reading endless…read morereviews, I chose @Kayanabeauty. From the start, the communication was beyond exceptional. Each communication preps the client for their responsibility, what to expect, and whats next. The studio is within a beautiful and private locked (for safety) facility that requires notification to enter. It is located in a large corner mini shopping area with plenty of parking. Upon arrival , the client sends a text to gain entry. Kay comes to the door and brings you to her quaint private, very clean, bright and nicely decorated studio. After meet and greet introduction Kay goes over the process of how she will spend more time mapping and measuring to perfection before actual procedure. Her time guesstimation is pretty accurate. It was during this phase that it was evident to me that she is a very passionate perfectionist which awards her the title of "The Eyebrow Queen". Kay is very caring and compassionate always checking in to make sure you are comfortable and doing fine as well as explaining everything she does while doing it. She even has a mini frig to provide her clients a wide variety of refreshments. Kay is a gifted expert in her field as evidenced by all the before and after pics and incredible reviews left by the happy trail of clients. I came in to this experience confidently and left a very happy and grateful client. I highly recommend @Kayanabeauty. I am more than confident that you will too. She is an extraordinarily gifted master in her field.

Do not give this woman your money she gust tears into your skin and took 1400 dollars from me and…read morenever finished my sessions. She's very loopy and unprofessional.

Today I went to go see (Tammy) she was nowhere to be found appointment was at one she said why she…read moredidn't come because I didn't give her my deposit of $35 why should I give a deposit if I'm just getting a consultation she said to hold my appointment there is no one around the door was locked what a disappointing person no customer service I had to walk all the way up the stairs where's my caI didn't see any elevators when I got sick I miss an appointment she didn't care she just wanted to know about the deposit of $35 seriously how desperate are you for that money

The staff were professional and helpful! It was my first time for laser treatment and they made me…read morefeel comfortable and very welcomed. Sara was awesome! I already scheduled my next appointment. Thank you!

This place is an absolute joke. Do not waste your hard earned money here. I signed up for laser…read moreremoval on the bikini, under arms and legs. That was my first mistake buying such a large package. I still have hair everywhere, I'm still shaving but what made my the experience horrible was the inconsistency. I didn't even know ice packs existed until my 3rd treatment. Then on my LAST treatment the girl walked in and said I was applying the ice packs wrong and I can give my self really bad dark spots. The first session the girl didn't tape around my tattoo and got super close to it...I have hair growing in that exact spot now because moving forward every person tapped it and refused to get that close...so thanks for the additional hair growth! I received a call asking if I was happy at the end of all my services. I said no, she apologized and then hung up. Now I'm getting sent a survey via email weeks later. If you aren't going to do anything to make it better...why even follow up?? I'm currently researching other places for laser removal. Unfortunately, I've learned my lesson. Research. Research. Research. I wasn't going to leave a review but since they keep following up for my opinion on the services (phone call and now survey). I thought...well alright. I'll give my opinion

I saw results after my very first session, and a few sessions in, I couldn't be happier with this…read moreinvestment! The entire team, from the nurses to the front desk staff, are kind, supportive, and completely non-judgmental. They work hard, give genuinely great advice, and are always there for you when you need post-session care or have questions. What really sets LaserAway apart is the energy -- everyone is always smiling and has a way of making you feel totally at ease from the moment you walk in. Highly recommend!

Front desk was unprofessional and rude, won't be back, decided to go the Chino Hills facilityread more

I've been a client of Suzie's since she started doing microblading at her first location. Over five…read moreyears ago, I decided to get microblading on my brows when it became popular because it looked so natural. When I first met Suzie, I explained that I wanted my eyebrows to look natural and not too fake. She suggested choosing the style, color, and shape, and I loved the result. Since then, Suzie has been the only one who does my eyebrows with touch-ups, and I don't trust anyone else because I believe Suzie understands what I like. Two months ago, I went in for an eyebrow touch-up after about two years and decided to get a lip tattoo. I can't deny that I was scared at first, but Suzie explained everything and eased my concerns, so I finally went ahead. The results were amazing because Suzie outlined the beautiful shape of my lips and gave me a natural pink color that changes depending on the weather. When it's sunny, it looks like a nice natural pink; in the shade, it's muted. I'm genuinely amazed and don't regret getting my lips done--I should have done it much sooner. I love it because now I save time and don't have to apply lipstick or touch it up constantly, and I no longer need to do my eyebrows either. Suzie's services are excellent because she explains the procedures before and after, offers suggestions and recommendations, has a lot of patience, and you can tell she has a passion for her art. The environment is super welcoming, very clean, beautifully decorated, and the bathroom for her clients is spotless with a fresh floral scent. When I go in for eyebrow touch-ups, I feel like I'm relaxing in a spa. I'm lucky that Suzie is just five minutes from my house, so I don't have to drive to Orange County like other people do to get their eyebrows done. Suzie is super kind, respectful, bilingual--she speaks Spanish and English--understanding, and incredibly sweet. I highly recommend her for your eyebrows, and you can trust her because I'm sure you'll be in good hands. That's why I give her five stars; I'm thrilled with the results and Suzie's work.

Nina Hua Permanent makeup. 92503. The comfort is amazing. Everything is explained Nina makes sure…read moreyou're comfortable as she measures your eyebrow and she starts the transformation. Now I had no pain at all! Beautiful work