Love the ladies and the quality service we get here!! Professional clean and fabulous. Best botox…read moreplacement and longevity

I've been coming here for Dysport treatments for quite some time now, and I can confidently say…read morethis medspa is exceptional. The team is incredibly kind, professional, and always makes me feel completely comfortable. The office is spotless, well-organized, and welcoming, which immediately puts you at ease. They offer an impressive array of services and truly take the time to educate me on every treatment--what to expect, how it works, and the best options for my goals. I never feel rushed or pressured, only well cared for and informed. It's clear they value both results and client experience. Highly recommend!

My Experience at Removery Tattoo Removal & Fading -- Chino Hills, CA 91709…read more I am sharing my honest experience at Removery located at 13855 City Center Dr., Ste 3021, Chino Hills, CA 91709. Unfortunately, this was an experience I would never want to repeat. The first issue began before I even entered the office. The GPS directions were inaccurate and confusing, making the location unnecessarily difficult to find. After driving around longer than expected, I finally located the suite. Starting an appointment already frustrated from poor directions set a negative tone. Once inside, I checked in for my scheduled appointment but was told I would need to wait because another client had arrived late. While I understand delays happen, it added to the inconvenience after the difficulty locating the office. Thankfully, that session was brief and I was taken in shortly after. I went into the treatment room hopeful for a productive session. My tattoo removal specialist was Jessica, who introduced herself as a nurse. When I sat down, she instructed me that I only needed to ice my neck for a couple of seconds because I had applied numbing cream. This immediately concerned me. In my previous sessions, I typically ice for 3 to 5 minutes, sometimes at least 2 to 3 minutes, to properly prepare my skin for the laser. Following her instruction, I iced the left side of my neck for approximately 5 to 10 seconds. This was far less than I am used to and did not feel sufficient. When the laser treatment began, I expected discomfort, as tattoo removal is never painless. However, within 20 to 40 seconds on the first section of the tattoo, the pain became significantly more intense than any session I had previously experienced. Jessica continued working on that same small section on the left side of my neck for what felt like an extended period. I normally receive treatments in Brea with a specialist named Kaylyn. My sessions there are typically efficient, precise, and much quicker. While Jessica was lasering, I calmly asked if she was almost finished with that section because it was extremely painful and taking much longer than I was accustomed to. She explained that the laser quality and the level of my session could make it more painful and that she needed to do her job thoroughly. Even so, that one small section took approximately two minutes to complete. With Kaylyn in Brea, that same section normally takes around 30 seconds. The extended duration made the pain far more intense and difficult to tolerate. At that point, I made the decision to stop. I respectfully told Jessica, "Thank you, but no thank you," and informed her I did not wish to continue the session. I remained calm and professional. I then walked to the front desk and requested to reschedule or transfer my treatment to the Brea location. I was told they had already contacted Brea and that I could continue treatment there. Before leaving the building, I personally called Kaylyn to explain what had occurred. I also gave him credit for the quality and efficiency of his previous work on my neck. I explained that my experience in Chino Hills was far more painful than normal and that my neck already appeared more irritated than usual, possibly due to insufficient icing beforehand. During that call, I shared my perspective respectfully. However, I felt that my feedback was met with defensiveness. At one point, it was suggested that I had raised my voice. That was inaccurate. I did not yell at anyone in Chino Hills or on the phone. I remained composed and expressed my concerns calmly. I clarified that while others may perform differently, my experience that day was extremely painful and not acceptable to me as a customer. I also stated that I would be canceling my upcoming April 4 appointment at the Chino Hills location because I did not feel comfortable returning. I then requested the manager's contact information. I was given the name Frasier and left a detailed voicemail outlining the entire situation, from the navigation issues, to the minimal icing instruction, to the prolonged and painful laser session, and finally the response I received when expressing concern. Overall, this visit was deeply disappointing. From inaccurate directions to inadequate preparation and an unusually painful session, I left feeling physically irritated and emotionally frustrated. While others may have different experiences, mine was overwhelmingly negative. For this visit, I would rate my experience 1 out of 5 stars. I will not be returning to the Chino Hills location.

I went to this location for the first time and had a great experience! The office itself is very…read moreeasy to locate and very well maintained. The session itself was very quick and staff was welcoming.

Had a lovely experience with my Diamond facial. Esthetician was nice and explained very step to me…read more My skin was glowing after! They also gave a cute gift for the first time visit

Buyer Beware I…read morehad my first Sylfirm facial two months ago and returned last Friday for my second treatment. I've spent roughly $2,000 here, purchased microneedling & Sylfirm(lied to that Sylfirm would help my under eyes) Shortly after I got home, I received a call from the front desk claiming I had an outstanding balance for a service I NEVER received. They insisted I had been given an Agnes treatment during this current treatment & then switched to my previous visit. That is completely false. This service was only discussed and recommended to me during my most recent appointment--and I clearly declined it because I want to wait and see my results first. Instead of correcting their error, I was told it was a "miscommunication" and that they would zero out the facial and exosomes I currently have on my account to cover a charge for a service I did not receive. Taking away services I already paid for to cover their mistake is unacceptable. This feels dishonest and extremely unprofessional. If you go here, protect yourself--ask for itemized invoices, confirm every service before receiving it, and keep your own records. I will not be returning.

This place was so cool! Definitely would come back again the artwork was beautiful. Jay did my…read moretattoo and they came out amazing I love them, he's a pretty cool guy would go back to him again for more work! ‍

This was my first time at this shop. The response after sending my request to get two tattoos on…read morethe same day and to set up my appointment, send the deposit and to let me know who my artist was really quick and easy to follow. My artist was Liz and she was fantastic. She messaged me a few days before my tattoo to ask what I wanted to get and send pictures. Once I got to the shop the day of my tattoo, the vibe was great so I knew I picked the right place. Liz was great at communicating on what she was doing, letting me take a break and letting me stretch my arm during the session of my second tattoo since the placement was by my elbow so there was no comfortable spot to be in while getting it done. During the session, Liz and I had a great conversation about life and music and were cracking jokes. The other artist (I don't remember his name, sorry :/ ) and his clients joined in the conversation and made it even better. I would definitely come back to this shop for more tattoos!!

I've been getting the Stretch Mark Camouflage (ISR) from Kay for various parts of my body and I am…read moreso happy with the results! My stretch marks are about 15 years old and nothing has helped improve them except ISR. Some of my deeper stretchmarks have becomes significantly less visible and some of the shallower/lighter ones have almost disseapered after 2-3 sessions. I was not expecting much after the first session but the results on my abdomin really surprised me. It's a process for sure but it's been worth it for me and I am really happy with the results and with Kay!

Having any procedure done to the face is a big deal. After lots of research and reading endless…read morereviews, I chose @Kayanabeauty. From the start, the communication was beyond exceptional. Each communication preps the client for their responsibility, what to expect, and whats next. The studio is within a beautiful and private locked (for safety) facility that requires notification to enter. It is located in a large corner mini shopping area with plenty of parking. Upon arrival , the client sends a text to gain entry. Kay comes to the door and brings you to her quaint private, very clean, bright and nicely decorated studio. After meet and greet introduction Kay goes over the process of how she will spend more time mapping and measuring to perfection before actual procedure. Her time guesstimation is pretty accurate. It was during this phase that it was evident to me that she is a very passionate perfectionist which awards her the title of "The Eyebrow Queen". Kay is very caring and compassionate always checking in to make sure you are comfortable and doing fine as well as explaining everything she does while doing it. She even has a mini frig to provide her clients a wide variety of refreshments. Kay is a gifted expert in her field as evidenced by all the before and after pics and incredible reviews left by the happy trail of clients. I came in to this experience confidently and left a very happy and grateful client. I highly recommend @Kayanabeauty. I am more than confident that you will too. She is an extraordinarily gifted master in her field.

Don't let her put a needle in your face because you could look like this. Very sad went back 3…read moretimes and still have lumps 2.5 months later. Don't do it ladies. You are beautiful just as you are!

So I went here to get my malasma treated The consultation she was very nice very helpful she told…read moreme that she was able to treat my condition I explained to her that I had been through a lot recently with heart surgery and that I was on steroids and other medications and she assured me that it was fine She would be able to give me at least a 65% better result so I was like OK they offered 2 payment options One to pay in full or two make 3 separate payments So I paid in full It was supposed to be 3 treatments and between each treatment there was a cream, I used the cream exactly how it was instructed After the 1st treatment I really seen absolutely no results nothing so I told her that I didn't see no results she said she was going to try a stronger laser during the 2nd treatment I told her it was burning I didn't know if it was supposed to feel like that because I've never had laser in before so she told me this is how it's supposed to feel . Nobody's burning you I'm watching . During the treatment when I told her again that it was burning bad she says if you keep complaining "I'm not going to finsh treating you have to believe in it". So I really wanted it taken care of so I was like OK, it's ok maybe this is normal About a week after the 2nd treatment I noticed that it was a lot darker so I went in to show her I didn't know what was going on if it was burnt or the melasma had came to the surface ‍ so she like didn't really give me no answers that day. I go back a week before because it was. I'm supposed to get the 3rd treatment because it was even darker,she's like well maybe it's the sun and I said no because I wear sunglasses, sunscreen and a mask everytime I go out and I hardly ever go out because I'm so high risk because of my complications from my heart surgery. So I tell her I don't think I want the 3rd treatment. She's like "I didn't do anything wrong" I'm like OK well I'm not really blaming you I just don't want to go on with the treatment I told her I would like my money back so she says nobody will give you your money back for something like this "I didn't do nothing wrong" so basically you don't deserve your money back. "I will give you the 3rd payment back if you sign a waiver saying that you will not tell anyone or go on any of these social media sites and say anything negative". Then I will refund one payment and basically your "lucky I'm doing that". I was so tired of going back-and-forth with her, Im very sick an had no energy to pursue a law suit an fight ‍ An it definitely wasn't about money for me im gonna have to probably pay 1000s to fix the damage when I find someone who can fix it. So It was principal not money that couple 100 is absolutely coins. Compared to what I would give to just have my face back where I started before she touched me So i agreed I go to get the refund and she's not there The medical assistant wants me to sign the waiver but there's -$75 missing from the refund so I asked why and she says "that's all that she authorized so that's all she can do" and I need to sign the waiver and I said no I want all my money back for the 3rd treatment that services were not rendered I should have got all of my money back Because I'm really not comfortable paying for a service that messed up my face so I didn't sign the waiver. Called twice to speak with the doctor she did not return my call then I called and she like was disguising her voice it was really weird She finally picks up and doesn't let me say one word she's like "My girl's refunded you to your card I don't know how much they refunded But "WE ARE DONE DON'T HAVE NOTHING ELSE TO DO WITH YOU THERE'S NO MORE PHONE CALLS NO MORE OFFICE VISITS WE DON'T WANT TO HAVE ANYTHING ELSE TO DO WITH IT" In a REALLY NASTY WAY So I checked my card she only refunded for the 3rd treatment an she deducted -$75 for I don't know for what ‍ I would suggest if you need lasering go somewhere else this business has absolutely NO INTEGRITY

I've been a client of Suzie's since she started doing microblading at her first location. Over five…read moreyears ago, I decided to get microblading on my brows when it became popular because it looked so natural. When I first met Suzie, I explained that I wanted my eyebrows to look natural and not too fake. She suggested choosing the style, color, and shape, and I loved the result. Since then, Suzie has been the only one who does my eyebrows with touch-ups, and I don't trust anyone else because I believe Suzie understands what I like. Two months ago, I went in for an eyebrow touch-up after about two years and decided to get a lip tattoo. I can't deny that I was scared at first, but Suzie explained everything and eased my concerns, so I finally went ahead. The results were amazing because Suzie outlined the beautiful shape of my lips and gave me a natural pink color that changes depending on the weather. When it's sunny, it looks like a nice natural pink; in the shade, it's muted. I'm genuinely amazed and don't regret getting my lips done--I should have done it much sooner. I love it because now I save time and don't have to apply lipstick or touch it up constantly, and I no longer need to do my eyebrows either. Suzie's services are excellent because she explains the procedures before and after, offers suggestions and recommendations, has a lot of patience, and you can tell she has a passion for her art. The environment is super welcoming, very clean, beautifully decorated, and the bathroom for her clients is spotless with a fresh floral scent. When I go in for eyebrow touch-ups, I feel like I'm relaxing in a spa. I'm lucky that Suzie is just five minutes from my house, so I don't have to drive to Orange County like other people do to get their eyebrows done. Suzie is super kind, respectful, bilingual--she speaks Spanish and English--understanding, and incredibly sweet. I highly recommend her for your eyebrows, and you can trust her because I'm sure you'll be in good hands. That's why I give her five stars; I'm thrilled with the results and Suzie's work.

Nina Hua Permanent makeup. 92503. The comfort is amazing. Everything is explained Nina makes sure…read moreyou're comfortable as she measures your eyebrow and she starts the transformation. Now I had no pain at all! Beautiful work

I have been coming to this "spa" for many many years. They…read moreoffer all sorts of services from custom facials, acne treatment, laser treatment, botox, juvederm, and more. There is a membership option if you come often, you have to pay for this but you get a discount on your services so it's worth it if you go often (monthly or so). Everybody there is so nice and I always feel so relaxed after coming. I used to strictly only go with Stephanie and Tarayn, but there have been a few times that something would come up and I would go with another esthetician.

$18/unit for Dysport is insane. Maybe it's just me, but I've never seen Dysport this high. This is…read moreridiculously high in my opinion. Customer service is great through. They are super friendly. One star for the pricing.

I truly recommend Farrah Forster for those ladies like myself who had a breast lift and almost…read more lost the areola. After my breast lift surgery, I've noticed that half of the areola was gone. I was devastated, depressed, mentally and psychological with low self-esteem for only having half of the areola on both breasts!, it took me a yr to finally decide to find someone willing to do this tattoo and actually doing it right!!! It was embarrassing to visit several tattoo artist to actually find the perfect one Farrah being so professional and dedicated she tattoo and color match perfectly to the original color of my areola., she gave me back the perfect round shape. The results are amazing.! Thank you, for giving me my life back!!!

Farrah I want to thank you so much for doing my eyebrows, eyeliner, and lips. You've done such a…read moregreat job! I get so many compliments. I workout at the gym 4 to 5 times a week and every day I get asked what kind of makeup I wear. I tell the women I don't wear any make up. They're pERMANENT OK MAKEUP tattoos. I gave them all Farrah's cards. Today I was told 3 women had their eyebrows and eyeliner done. And 3 more women are going to have their eyebrows done. Thank you Farrah

This is well overdue . Dr. Wang is an excellent I had a rupture 4 years from implants 20 years…read moreold . Honestly I didn't know what to do . I used to work in this field so I went to a place I used to work at and I I knew it wasn't going to work . So I went and saw Dr Wang and I knew immediately. My experience from the staff and consultant has been amazing

I had a great cosmetic consultation session with Dr. Wang at his Upland office. Dr. Wang was down…read moreto earth, extremely knowledgeable and caring. Every staff member at Upland office was professional, friendly, attentive and helpful. Several of my friends are Dr. Wang's patience for years, and we all strongly recommend Dr. Wang.