Smooth check- in process and appreciate the next appt scheduling upfront. Everything electronic for paperwork so very high tech Aesthetically clean and pretty Came for a groupon laser treatment and it turned out great! I will be going back . also parking was a breeze. read more

Bella Sol Med Spa - Lobby - Medical Spas Near Me - Chino, California

I would give them 0 stars if I could! I was there to get Botox and it never took, when the injectonista came him she had 3 insulin syringes and noticed they all had different amounts, at the time I didn't think anything of it as I had just got off of a 3-10hr shifts and was super tired. I purchased 50 units of Botox at around $465, fast forward two weeks and 3weeks and they never took except my frown lines and because I have a heavy schedule I couldn't get in at the two week mark, at 4 weeks I tried calling and kept getting no answer to speak to someone and left a messsge to return my call, another week went by and called again and the same thing but this time I got a text saying that they missed my call and to proceed to talk to anyone I would have to get sent a link to communicate via text so I messaged them and told them what was going on and wanted to make an appointment, she told me that the I could make an appointment but the complimentary units would no longer be free due to it being 5weeks and continued to explain my heavy work situation and that the tox never took, I also told her about the tox being in different syringes and seemed like it was a different type of tox because 50 unit of tox easily fits in a single syringe( keep in mind I work in healthcare and give shots everyday, I'm very aware of needles and syringes along with the fact every time I've gotten it in the past never has it not took or they draw it up in separate syringes and if they used a different tox other then Botox because it not as potent, you would need to use more units per area) , I asked if they can they would make an exception and she said well yes I'm sure it wouldn't be a problem because I was not going to drive 1hr away for no reason. I got to my appointment and exactly nothing happened because they wanted me to pay for it again and I was not about to spend another almost $500 dollars! The day I initially went everything seemed good until they called me back and before even asking what I wanted they threw a paper at me with the different packages they were selling that day or week, finally the manager came and asked me what package I wanted not if I was interested in a package and when i said none she proceeded with how great of a deal they were and I could finance it but I told her I was buying a house and could not run my credit or add anything to it and she finally said "ok then what brings you in?" They make you feel like they are more interested in how much they can sell you on instead of patient satisfaction! Will not be going there anymore and keep going to skin perfect medical in Rancho, overall they don't do this to people and everyone is so welcoming, nice, attentive and very friendly and don't make you feel like another number! read more

Listen up ladies! I found Bella Sol Med Spa about 4 years ago. The owner, Nina (who is soooo AMAZING) has been trying to convince me for years that I would love my results if I tried fillers. I don't know why I didn't listen to her until now, but I finally let her do her magic and WALA! This 50 year old has 2 teenagers that tell me I look like I'm 35 again!!! my only regret is that I didn't do this 4 years ago. Nina's staff is beyond awesome and Crissy has always been there every time I go in making sure all goes smoothly and always makes you feel comfortable. If you trust someone, like Nina, who knows what they are doing, fillers can reverse time and bring your confidence level to a new high! Thank you Nina read more

Bella Sol Med Spa - After fillers! - Medical Spas Near Me - Chino, California

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I purchased a bulk amount of Botox with this Med Spa and even followed up afterwards with a female that was willing to book my appointment well after the year and now that I need it, I just called and their "receptionist" informed me that when someone buys Botox in advance, there's a 12 month expiration. This was a large purchase of Botox that I was solicited for when I went in for an appointment by the PA that was administering. I'm a nurse. I understand language and I bought it in bulk because she was pitching a sale. I do not recommend this Med Spa as they did not honor the amount that I paid for using it after 12 months. I will never go there again. Buyer beware read more

I've been going to Bella Sol for over 15 years and rely on them for all of my skincare needs. Nina is an expert in her field and always has great advice on the best and newest treatments that can help my skin. From facials, laser treatments, professional products and Botox they are my "go to". They always have incredible specials and live demos to show you the results from treatments that they offer. Nina and her staff are top notch and you will not be disappointed! On top of Nina's qualifications she is always caring, listens and makes recommendations based on where you will see the most results. I definitely recommend you give them a try! Five star service and treatments all the way! read more

I really want to give a special shout out and thank you to Stephanie. She did a great job today with my ultra laser facial. She really took the extra time to explain things to me. She was very patient and very knowledgeable. I really appreciate the time she took with me today. I'll be back. This place is always amazing but Stephanie deserves extra praise. Thanks again Bella sol chino !!!! read more

This establishment has been such a wonderful experience for me. I was extremely concerned due to many bad experiences with botox and their ppl professionalism and concern with my comfort and peace was top tier. My 2nd experience here exceeded my 1st, Nina soothed me and then went above and beyond. Nina thank you. And Crissy is so kind and beautiful. I'll be recommending this establishment to all. read more

Karen did my lips and Botox and she was amazing. I can't wait to see full results in a few weeks. I will be back when it's time for a touch up! read more

Bella Sol Med Spa - After filler lips. - Medical Spas Near Me - Chino, California

I would like to share my honest experience at Bella Sol Med Spa in hopes this will help someone in avoiding coming here for their beauty services. I purchased a Groupon for a microneedling facial for over $100. They redeemed my Groupon and then told me my skin "wasn't fit" for microneedling. I asked them to continue with the facial I had already paid for, but they refused service altogether. I never received any treatment. I attempted to get a refund and reached out to Groupon, but Groupon told me to contact the spa directly because the code had been redeemed. When I tried calling Bella Sol Med Spa for an update, they blocked my number instead of resolving the issue. When I tried calling from a different number the manager kept telling me to contact Groupon. I kept telling her that I've had refunds on Groupon before, but this is different because the code has been redeemed so the money is with your business now. She continued to be rude to me and not let me finish what I was saying and continued to tell me to contact Groupon even though I told her I've tried that several times and several methods. What makes this even more frustrating is that the very next day, I went to VVIP Beauty, which is in the same shopping center. They were kind, professional, and actually did a proper consultation. They're not as nice interior wise as Bella Sol but let me tell you that does not matter when you are dealing with you face. Go to someone you feel comfortable with and im so grateful I found VVIP. They didn't even let me redeem their code until after they looked at my skin. I had microneedling done with them and the results have been absolutely beautiful. I can't believe Bella Sol almost robbed me of that experience. I'm still trying to get my money back, but I'm posting this to let others know to avoid this place entirely. There are much kinder and more professional med spas out there, and unfortunately Bella Sol Med Spa is not one of them. Save yourself the headache, time, and money. No one deserves this kind of treatment from others. read more

I come to Bella Sol for laser hair removal and it is always a pleasant experience. All the girls from reception to nurses are so sweet and nice. They make you feel right at home even in the most vulnerable of times lol conversation is always great and the space is inviting and very clean. Emily is awesome she always keeps the mood light and great vibe. They have great deals on laser hair removal so definitely call or stop by if you are thinking about it. They also offer all kinds of other services like fillers and Botox etc...I'm not there yet but will come here when the time comes! read more

Came for the HRT pellets and was the best decision ever. Very friendly staff right as you walk in the door. Changed my life and my blood work with them discovered an underlying disease that my doctors never found and I was able to see a specialist for it. read more

I bought over 100 units of Botox and banked it; I do agree with other reviewers that they probably overdilute their Botox as it only lasted 2 months and it barely stopped the movement of the forehead and 11 lines. I used up my units, and I have decided to stop going here. I suggest look elsewhere; I would not recommend this place to anyone. read more

I have been a client of Nina and her staff at Bella Sol for several years and am happy to share my experience. I have received several services from the spa: facials, Botox, Cool Sculpting, threads and their newest offering, XERF. I have been more than happy with my results. Nina doesn't recommend anything that won't benefit her clients and the results look so NATURAL!!! She and her staff take the time to truly explain the service, what to expect from the procedure (including any possible pain) and how the results should appear over time. In addition, the spa is beautifully appointed. The staff is courteous and professional. They all really take the time to know their clients and treat them like family. I highly recommend Nina and Bella Sol!! read more

I purchased a laser facial package on 10/13 for $2,500. When I provided my card, I reasonably assumed the charge would be processed at the time of service or held as a deposit. Instead, they charged my card immediately. Weeks before my appointment. When I realized the charge had already been processed, I called to speak with a manager. No one returned my call. The following business day I called again and finally spoke with the manager, Lydia. I explained that I wished to cancel and requested a refund since I had not received any services. I was told I had signed a consent form stating all treatment sales are final, and that no refund would be provided even though they had taken $2,500 without ever performing a single treatment. We are not talking about a couple of hundred dollars here. We are talking thousands! As someone who manages a healthcare facility myself, I fully understand policies and procedures and I also know that reputable medical practices apply them with fairness and reason. Taking full payment before services, not returning calls, and refusing to escalate concerns to an owner or leadership team is highly unprofessional. Lydia stated she is the highest-level decision-maker and refused to offer any resolution. I rarely write negative reviews because I appreciate there are two sides to every story, but this experience felt unethical and purely profit-driven. I do not recommend this med spa. I have since disputed the charge with my credit card company. read more

Very unprofessional experience. I went to Bella Sol Med Spa for a laser hair removal session, and the technician, Penelope, performed the treatment over my tattoo without covering it -- something they had always done in the past. This resulted in blistering burns and permanent tattoo damage. I later saw a licensed medical provider who confirmed the injury is permanent and cannot be fixed. When I contacted the owner, Nina, she was dismissive, unhelpful, and even told me "it won't be permanent," contradicting what I was told by an actual medical professional. When I told her I would leave a review, she threatened she would sue me for defamation, which was completely uncalled for. On May 9, I called the clinic twice requesting a refund and to this day, I have received no call back, no message, no follow-up -- nothing. This is been going since the session happened in the beginning of April. The injury also caused significant pain at work, especially because I stand on my feet for long hours, and the blistering made it extremely difficult to do my job. What makes this even worse is that the injury showed in my professional graduation photos, causing major embarrassment and inconvenience during a once-in-a-lifetime milestone. I will not return and strongly advise others to avoid this place. After being a loyal client for over 3 years, the way I was treated was completely unacceptable. Protect your skin and your peace -- go somewhere that actually cares. read more

Bella Sol Med Spa - Medical Spas Near Me - Chino, California

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I'll start with the good. The place is nice, it's. Lean, and the staff appear to be sweet and competent. But that is not indicative of the horrible experience I had. The owner, Nina, and a few staff members were definitely not as they appear. I can sum my experience up to the feeling of being at a shady car dealership or mechanic and ask for an oil change but are pushed and pushed to get a very expensive package. I initially went in for a Groupon Botox special. As it was being done, Nina told me two things that didn't sit right. One, she can't guarantee that the 60 units of Botox would work until she "learned my facial muscles" and two, companies cannot provide good results with a Groupon price, it's just not possible financially to give good results with a coupon. SO with that being said, I had minimal results with 60 units which is crazy! I wonder what was actually injected into my face because I already have full movement back after less than 2 months. That's wild! After going in for my touchup, due to the Botox not working, but she tried to talk me into buying 10 units more than the touch up amount. I was hesitant but agreed. She then sent in another employee to collect my free touch up plus addition.... I finally had enough and called them all out. I was then told "we do not do free touchups on Groupon purchases. Mind you, I paid them directly, not through Groupon so they didn't have to pay Groupon anything. The entire thing stank of scam so I was done. I left and cancelled the package that they charged against policy when I was out of the state... That's another long story! To nutshell the end result, they didn't want to refund me. Then they said they would but up to 8 weeks later. Then I had to file a claim against them and when they couldn't provide a signed contract or receipt from a purchase of package, they texted saying if I cancel my claim they'd give me a refund the following day. I didn't even respond because the credit card company already told me it was not legal for them to charge my card without me having the card or providing the card to them. The card was in Cali, I was in vegas... it should have never happened. Mass game playing over there! I'm so disappointed with their entire process and would never do business with their company again. I wouldn't recommend them to anyone. They have an office in Ontario as well which I was told, Nina, the owner goes back and forth to provide services. I hope this review helps others make informed decisions and avoid any funny business with companies who show such disrespect, inconsideration, and shadiness with their customers. It's not okay, especially when everything is so overpriced. Oh, that's another thing, Nina and the office try to say their packaging pricing and equipment can't be beat but truly it's a very competitive business and their pricing is just like all the surrounding companies. read more

I had the best experience today at Bella Sol! I went in for my first Potenza micro needling appointment and was a little nervous at first. Stephanie was amazing, she was incredibly informative and explained everything so well that she immediately put me at ease. Her confidence and knowledge made me feel comfortable right away! Great experience! read more

Bella Sol Med spa has such a welcoming and warm atmosphere every time you walk in. The girls at the front are so lovely and beautiful. Crissy is helpful in booking appointments and checking patients in. Nina is well educated and skilled in her treatments that she offers at her med spas. All of the staff are friendly and high skilled. The registered nurses are well informed, helpful in offering the best treatments, and ensuring each patient is the right candidate for the treatments that help them feel and look their best! One of the aesthetic nurses named Nicole is always a pleasure to see for upcoming treatment appointments! I couldn't recommend this med spa enough :) read more

Marisa was my lazor technician, we sat for a minute, & she ask about concerns , which was new for me. After 5 sessions Marisa was the first to ask about concerns. Thank you. read more

I had an amazing experience. The staff was welcoming and warm. The facility is impeccable. I came in for a Diamond Glow, Felice explained each step thoroughly. She was gentle and calming throughout the process. They set me up with an excellent treatment plan for my acne and dark spots. I highly recommend them to any one seeking top notch skin care. I'll also be coming back for laser hair removal read more

My first visit and I'm absolutely in love! Will be returning to continue to try other treatments. I did my lips and they are fabulous very plump and natural and my under eyes it's exactly what I was looking for immediately I notice the results. There is so much that Bella Sol Med Spa offers and with my results I highly recommend to everyone. Nina and Crissy along with the other staff are the best not only are they all beautiful but very professional with their strong work ethic. read more

Thank you Karen!!! You were amazing and very knowledgeable I appreciate the work you done for me.

I went to the Ontario location, it was beautiful and new, it had just recently opened, My initial injector was very nice and I did tell her of a previous experience of one eyebrow raising with the Botox. I know it's an easy fix and she did say if it happened to come back and have it fixed. In the past it took 1 unit to fix but when I went back there to have it corrected when going to pay, I was told it was 5 units, when I questioned it, the lady at the front went to the back and then came and said it was actually 3 units.I was charged $45 for 3 units. The injector that corrected it said next time they won't put the Botox in a specific spot which causes the eyebrow to raise. Interesting that even though I told the first injector about that eyebrow raising, she didn't know how to avoid it. So I paid the $45, even though I have never paid $15 a unit for Botox, not even at my plastic surgeon's office. The injector that fixed it tried to upsell me with a bunch of other services including a $1500 service. Needless to say I will not be returning. read more

Love this place! Nina is the best Clean, fast & awesome staff. A lot of parking space read more

Emily and Alexah are literally the best. So kind! Emily took her time to describe to me what was going to happen and answer all my questions. She even recommended some products to me that she personally uses. Thank you ladies for being wonderful! read more

This is spa is amazing. The doctor is great and the staff is amazing. Highly recommended.

Nina is absolutely amazing. Her bed side manner is so comforting and honestly her work is amazing. I have had undereye filler before and never had the results that Nina gave me. She definitely knows what she is doing and if I could give her more stars I would. I would recommend this spa to anyone. Also the staff is super knowledgeable and just so warm. I can't wait to book more treatments with Nina and see more of her excellent work. read more

I have been receiving treatment from Nina and her team for over a year. However, I am very happy with the results of my most recent treatments. Although I was apprehensive to try some of her recommendations, she said trust and listen to me. Well, I did and she was correct. Thank you Nina for you soft approach and patience . The staff is professional and always willing to accommodate. I am looking forward to continuing my treatment to achieve maximum results. You all are the best! I rate the service 5 stars. read more

The place is so beautiful and they provide great service! the staff was also very friendly and accommodating.

Had my 1st laser hair removal treatment today with Emily and was very happy with the orientation she provided, which was efficient, yet thorough. My treatment was very smooth as well (as smooth as I'm hoping my legs & bikini area will be in 12 months ). Looking forward to more sessions here as I continue on my laser hair removal journey, which I am so excited about, thanks to Emily and Bella Sol! read more

I purchased a Groupon voucher for 100 units of dysport and redeemed it one week ago for treatment in my forehead and between my brows. Nina did the injections and specifically confirmed this was plenty of units and that I would have at most one line in my forehead due to placement of the injections. It's been 7 days and I still have absolutely no improvement (see photo). I've been getting dysport for 10 years and have never once had this experience. If you get dysport you know that 50 units for forehead lines should work within 3-4 days and that it's more than enough units. So what exactly was injected in my face? Definitely not 100 units of dysport. I feel like I threw my hard earned money in the trash. When I reached out to their office I was told I'd have to pay for a dose adjustment. Why would I give them more money when I've already purchased more than enough units and gotten 0 results. read more

Bella Sol Med Spa - Medical Spas Near Me - Chino, California

I had the Kerra factor hair treatment and had excellent results. I am very happy with my services, Stephanie was amazing. She's very good at explaining, she's very personable. I will be purchasing more treatments. Staff is very friendly and welcoming. read more

It has taken me a while to post my review of this place. I started going there over a year ago for hormone replacement therapy. I was excited because I was not feeling well and had a friend that recommended this place. After three separate injections or pellets as they call them, my testosterone went from a more normal level to an outrageously high level When I asked the nurses about my numbers and bloodwork that they checked she told me there's no need for progesterone or testosterone. Every time I would go in it was always a nurse the very first time I went the provider so called Nina who is the owner came in and spoke with me But other than that, it was always a nurse and they don't seem to be very knowledgeable and have answers after seeing a real professional doctor medically licensed. My doctor informed me that my testosterone was way too high, and I was supposed to be receiving progesterone and testosterone which they were not giving me at Bella Sol Med Spa. I had pre-purchased also a package to have threads put in and called for a refund for that since this happened to me. I did not want to go back to this place and to this day I have not received a refund I've called twice since then and it was over $1000 that I paid for the threading to be done. Needless to say I am posting this for future women who want to go to this place stay far away go to a licensed medical doctor for hormone replacement therapy and a plastic surgeon whose board certified for your other needs. I also wanted to know that I had Botox done here a couple of times and within a month. I already had movement I've never in my life gotten Botox and I know I should not have movement after a month of getting Botox. I've since gone somewhere else and I am very happy . Lastly, I want to say that Nina is the one who checked the pellet last time I went and it left a huge bump that is still not healed and my treatment was January 20 25 and we are now in June. Please stay far away from this place. They only want your money I'm only giving it a one star rating because I can't give zero read more

Amazing experience at Bellasol Medspa! The staff is so friendly and they made me feel super comfortable from the moment I walked in. I got the hydrafacial and I left with an amazing glow. I'll definitely be coming back!! read more

This review is long overdue. I've been going to Bella Sol for about 4 years. I always have a wonderful experience at Bella Sol med spa! From the moment you walk in, you are greeted with a warm and friendly atmosphere. The staff is incredibly knowledgeable and makes you feel comfortable through the entire visit. I've had multiple services, including Botox, cool sculpting & thread lifts, and the results have been amazing. The owner, Nina, is skilled and gentle, always happy to answer questions. And I can not say enough good things about Lydia, the manager. She is fantastic! She doesn't rush me out the door, is patient and kind. The last time I was there, Lydia even helped me get extra discounts that I was not aware of. The facility itself is clean and inviting, with a calming ambiance. The range of services offered at Bella Sol med spa is impressive, and I can't wait to return and try out some of their other treatments. read more

Went in for a facial, had a consultation with owner Nina who recommended threads and another treatment. I had just had major surgery, told her I wanted to get my surgeons approval first, they applied for care credit for me through my phone and charged for $5000 the same day. I seen my doctor who said I was too high risk for infection even with this non invasive procedure. I went back to tell them I could not have it done and they refused to credit back the $5000 they charged care credit even though I did lot have the threads done, I am low going through it with the care credit card who is refusing my dispute because I signed a form with Bella Sol. I am being forced to pay for a service that I never had done. The owner, Nina is a. Scam artist who takes from people while they are looking for a way to make themselves feel better. She only cared about the sale and nothing about my health. The forms I signed in the office was when I was in the lobby before my appointment that I thought was only going to be a facial before she tried to sell me the threads, such deceptive tactics. I am going to have to end up on small claims court. Save yourself and stay away find a respectable company to work with. read more

I recently visited Bella Sol Med Spa and I had a wonderful experience. I was immediately greeted by the welcoming staff The Botox injections were basically painless and took no time at all. The first-time patient deal brought the unit price down to $9.50. I will definitely be returning for a follow-up appointment in the near future. Special shout out to Chrissy and Rafy for making my experience spectacular!! read more

Besides the fact I grew "horns" out of my forehead after Botox at Bella, everything was great. Staff at front counter was very friendly. The nurse who did my Botox was trying to upsell me on everything and she clearly didn't know what she was doing. In the 8 times I've had Botox, elsewhere, I never had such a horrible reaction. These bulges in photo stayed about 3 months even after going back to show them and try to get fixed. read more

Bella Sol Med Spa - Bulges over each eyebrow as a result of Botox. It looked worse in person. - Medical Spas Near Me - Chino, California

I had high expectations for this place as I wanted to use my Groupon for laser hair removal for a "small area." Prior to my appointment, I had called to schedule and they stated that underarms are considered a "medium area" and that I would be able to pay the difference. Which I did not mind at all. 3 different occasions on the phone, they said I would be able to pay the difference. Someone also said I should return the Groupon which I thought was a hassle but I gave it a try anyways. Like I expected, I was unable to receive a refund for the Groupon as it was passed 3 days after purchase. Mind you, I CALLED BACK weeks before my appointment to confirm that I was able to pay the difference when I came in. They said YES. My appointment comes around and to be honest, from start to finish it was a horrible and disappointing experience. The girls at the front gave me a hard time regarding the Groupon scenario. In the end I end up paying the difference which is what I was told in the first place. They just didn't prepare for it I guess. Now for my experience as a FIRST TIME laser patient. As someone who also works in healthcare, I'm seriously shocked at how poor this nurse's basic patient skills were. Unfortunately I did not get her name but she was blonde. As a first timer, you would think to make the patient comfortable and follow each step correctly right? This is the opposite of what this girl did. I stated that I had deodorant on and she said it was fine and there were baby wipes to clean prior to starting. I saw her bring out the goggles/glasses as she set them on the side. She stated to lay down while she left to go get the ice to begin. She comes back in and says, "did you clean your underarms?" Uhh, no? How was I supposed to know to clean it myself when you're the one doing the procedure? THEN, what pissed me off the most was her lack of awareness to know that she did the entire session with me having NO GOGGLES. How was I supposed to know she was beginning the procedure, she just went into it! As she was finishing the second arm she said "Oh you didn't have your goggles on!" GIRL WHAT? As a practitioner, I expected you to hand them to me and MAKE SURE I had them on BEFORE starting the procedure. Then she had the audacity to say "I put them right here" and points to them on the desk next to me and "At least least I didn't get it in your eye." BYE. HOW AM I SUPPOSED TO KNOW IF IT'S MY FIRST TIME. AND SHE'S A NURSE??? 1. She neglected the safety of the patient 2. She did not take responsibility for it and blamed the patient If it weren't for my upcoming sessions, I would never come back. Let's hope the following sessions are better. read more

Nina did my threads, dysport, and chin filler. Rafy has done my dysport and Alyssa and Penelope have both done filler on me. All of the nurses here are awesome and I'm always happy with my results! Highly recommend! read more