I recently had an ultraclear here with Danielle for my acne scars... best decision ever! Danielle…read morerecommended it a while back, but i was kind of scared to do it at first. She never pushed me, but when i would complain about my scars, she would just remind me and showed me photos and went over the recovery. Honestly idk what i was afraid of! It was really easy. The recovery was around a week total, andafter my facial with micelle, my skin was glowing and basically poreless! Bhrc has really helped me treat my acne and gain confidence. The office is also really nice. The girls that check you in are sweet and make sure you are comfortable and bring snacks and drinks while you are numbing.

I went in to do under eye threading. Three weeks later I don't see any results! I did go in for a…read morefollow up appointment where they told me they "see a slight change". and that I need to do multiple treatments to see results. Very disappointed for the money that I spent and to see no improvement whatsoever.

Came on October 18th for a wonderful facial for sensitive skin & saw Tina for skin tags and mole…read moreremoval. I was very nervous and she reassured me throughout the process. I am so happy with the results & will definitely be back Thank you Tina.

I came to VVIP Beauty after seeing many positive reviews. While my initial visit was positive, it…read moreunfortunately didn't stay that way afterward. I came to Tina with a closed comedone on my cheek. I had already tried to squeeze it myself, which irritated it, so I decided to leave it alone and seek professional help. Tina was hesitant and explained that she might not be able to fully remove it, which I appreciated. However, after picking at it for about a minute, she said she squeezed out a very tiny bit of white material and threw it away before I could see it. I had no reason to doubt her, so I paid $50 plus a $10 tip for the service and left. The next day, I looked in the mirror and realized that almost nothing had been extracted. I contacted Tina, and she advised me to come back in a month to allow the wound to heal. About three weeks later, I reached out again, and Tina told me to seek a dermatologist instead because she could not extract it. I then asked for a refund since the service was technically not completed. After charging a $20 consultation fee (which had been waived when I paid the $50) and keeping the tip, I was offered a $30 refund. However, I was required to drive 30 minutes back to the store to sign a refund contract in person (what??). I did make the trip and signed it, but Tina never mentioned that the signature needed to be my legal name or that it had to match my Zelle account name. I was then asked to drive back again. At that point, it no longer felt worth it as the commute is an hour round trip and I had already gone once. She reluctantly agreed to send the contract electronically instead. Because I was at home, I had more time to read the fine print. I ultimately decided not to sign the contract and forfeited the refund, because signing it would prevent me from writing an honest review online. As a consumer, I rely heavily on online reviews when deciding where to go, and I don't think it's okay to require customers to give up their ability to share a truthful experience. I'm not going to lie, I probably would not have made this review if I was just given the $30 refund, because at least they attempted to make things right. However the whole contract thing felt really shady, especially when I wasn't even getting the full refund! It's unfortunate that things went south, but I'm writing this review because I would want someone else to do the same. I drove all the way here even though there were closer medspas near me, BECAUSE of the good reviews, and because I wanted someone trustworthy to operate on my face. Edit: I've included a blank copy of the contract, you can read it and decide if it's just for book-keeping purposes or not. If it was really just a standard procedure, why was I unable to receive a refund with my preferred name? I acknowledge that Tina never guarenteed full removal, but it's also not right to tell the customer she removed it and then charge $50 for an uncompleted service. Furthermore, yes she never discouraged me from sharing my experience online, but if I signed the contract I would be legally unable to write this review unless it was positive.

Writing this review on behalf of my mother, who went there last week…read more She had a facial treatment that was done by Tania. She was very impressed with Tania's skills, warmth and caring attitude. She highly recommends her for any treatment service.

Ani helped transform my skin!! So grateful for the quality services and for finally making the…read moreinvestment. To preface I have dealt with moderate cystic and hormonal acne since age 12. I've been on every medication and topical medication. I'm officially off everything and have gone with a more holistic approach with Ani! So grateful and looking forward to my continued results. Such a relaxing experience and equally beneficial for my skin health. Can finally feel confident barefaced which was something I didn't think I'd ever achieve without medication! Thank you so much Ani!!

0 stars if I could. I'm convinced that my service provider was either very new and scared to micro…read moreneedle my face thoroughly or they don't do it deep enough purposely, so you have to buy multiple $1000 sessions to see significant results. I'm sick to my stomach that I gave this business my hard earned money. I've had this service done multiple times and know what to expect during, after and weeks post. I'm here 7 weeks later to let you know, this was still the worst micro needling session I've ever had. I could've done this at home with a Mr. Pen :((( To add insult to injury, the customer service I received after I contacted them to let them know of my dissatisfaction was worse than the service itself. I'm in the service industry and to not even attempt to make things right when the customer is spending hundreds to thousands of dollars on their face is disgusting. I had time today ladies, we're in a recession and treating customers poorly after you've taken their money, speaks volumes to the business you're running.

I had an appointment with PA Kimberly and she is truly an amazing injector. I had PRFM done to my…read moreunder eyes and the results have been incredible. I have already noticed a significant improvement in the overall skin thickness and brightness of the area. Kimberly took the time to explain the process, made me feel completely comfortable, and delivered amazing results. I will absolutely be returning and would highly recommend her to anyone looking for natural, beautiful results.

I was diagnosed with Lung Cancer 2 years ago I decided to try the IV treatment to help me out with…read morethe medications side effects and the tiredness of dealing with depression and I feel recharged after the treatment this is my second time I definitely will keep coming back to get me the strength to keep fighting Gloria Gonzalez

Sahara greeted us with a nice smile. This is my 4th time coming here to get my IV drip. The 3rd…read moretime was before leaving for our Asian trip. Amazingly I did not fly back with any respiratory illness. My husband did. So I'm back and I took my husband with me. We needed to get over our jet lag too. Tin, our nurse, was very gentle. We were out and feeling rejuvenated after 40 minutes. We will see you both next time.

What an amazing facial. Debbie was very professional in explaining to me the protocol. She is very…read morekind and listened to all my skincare conerns.she made me feel really comftorable and made shure I was feeling good. Thank you will definetly recommend her to others.

Debbie was responsive with an easy to use website. Love that I can schedule independently. She was…read morepolite and thorough with her appointment reminders and follow up. Location is great (for me), relaxing and clean. Lastly her facial was relaxing and yet effective. 100% recommend. I will be back

Smooth check- in process and appreciate the next appt scheduling upfront…read more Everything electronic for paperwork so very high tech Aesthetically clean and pretty Came for a groupon laser treatment and it turned out great! I will be going back . also parking was a breeze.

I would give them 0 stars if I could! I was there to get Botox and it never took, when the…read moreinjectonista came him she had 3 insulin syringes and noticed they all had different amounts, at the time I didn't think anything of it as I had just got off of a 3-10hr shifts and was super tired. I purchased 50 units of Botox at around $465, fast forward two weeks and 3weeks and they never took except my frown lines and because I have a heavy schedule I couldn't get in at the two week mark, at 4 weeks I tried calling and kept getting no answer to speak to someone and left a messsge to return my call, another week went by and called again and the same thing but this time I got a text saying that they missed my call and to proceed to talk to anyone I would have to get sent a link to communicate via text so I messaged them and told them what was going on and wanted to make an appointment, she told me that the I could make an appointment but the complimentary units would no longer be free due to it being 5weeks and continued to explain my heavy work situation and that the tox never took, I also told her about the tox being in different syringes and seemed like it was a different type of tox because 50 unit of tox easily fits in a single syringe( keep in mind I work in healthcare and give shots everyday, I'm very aware of needles and syringes along with the fact every time I've gotten it in the past never has it not took or they draw it up in separate syringes and if they used a different tox other then Botox because it not as potent, you would need to use more units per area) , I asked if they can they would make an exception and she said well yes I'm sure it wouldn't be a problem because I was not going to drive 1hr away for no reason. I got to my appointment and exactly nothing happened because they wanted me to pay for it again and I was not about to spend another almost $500 dollars! The day I initially went everything seemed good until they called me back and before even asking what I wanted they threw a paper at me with the different packages they were selling that day or week, finally the manager came and asked me what package I wanted not if I was interested in a package and when i said none she proceeded with how great of a deal they were and I could finance it but I told her I was buying a house and could not run my credit or add anything to it and she finally said "ok then what brings you in?" They make you feel like they are more interested in how much they can sell you on instead of patient satisfaction! Will not be going there anymore and keep going to skin perfect medical in Rancho, overall they don't do this to people and everyone is so welcoming, nice, attentive and very friendly and don't make you feel like another number!

Five stars service and recommended to book them one week before…read more Isabel at the front desk is amazing and professional Highly recommended for massage therapy

I've been a member at this location since 2022 and have seen several therapists over the years…read more When my longtime therapist Michelle left, I honestly wondered if I'd find someone who felt like the right fit again. Then I booked with Bianca -- and I'm really glad I did. Bianca has an incredibly thoughtful approach to her work. She really listens, pays attention to what your body is telling her, and adjusts in a way that makes every session feel intentional rather than routine. There's a level of awareness and care in what she does that you immediately notice. You walk out not just feeling better physically, but feeling like someone genuinely took the time to help you feel better. I'll admit something slightly selfish: I almost didn't write this review. When you find someone this good, part of you wants to keep it a secret because you know their schedule is going to fill up. But the truth is Bianca deserves the recognition far more than I deserve slightly easier booking. Therapists who care this much about the person on the table -- not just the appointment on the schedule -- are rare, and it felt like the kind of work that deserves to be recognized. I also want to give credit to the women at the front desk because they set the tone every time you walk in. They're consistently warm, welcoming and kind. They make the entire experience feel comfortable before the massage even begins. It's clear they care about creating a great environment for clients. I've had a lot of massages over the years, but sessions with Bianca are the kind you remember -- the kind that reminds you how much better your body can feel when it's in the right hands. I'm grateful I found her, she's exceptional.

Heather gave me a facial that was very thorough. I really enjoyed it and almost fell asleep. I…read moreloved her touch and technique. My face feels hydrated and refreshed. Her room is very calming. I am extremely pleased.

Moved from old location to here. Right in the chino hills marketplace next to Starbucks. Inside…read morelobby is spacious, clean and organized with products on display for purchase. Staff are always welcoming and friendly. Great massage therapists here. Find the right pressure that fits your needs and get that me time for self care to destress. Call to make appointment or use app to schedule available therapists for massages or facials. You can also get on the waitlist for a certain day if they have a last min opening they'll call you to fill that spot.

Just had a Hydrafacial at Skin Goddess Spa and WOW--it was great. Ingrid was amazing: super…read morefriendly, knowledgeable, and really took her time explaining everything she was doing. The whole space is relaxing and clean, which made the experience even better. My skin feels so much brighter and smoother already. She customized the treatment to what I needed, rather than doing "one size fits all." That means a lot. If you're thinking about doing something for your skin that actually works, go with Skin Goddess--especially with Ingrid. I'll definitely be back.

I suffer with adult acne and scars. Ingrid has made my skin so beautiful. My acne scars are just…read moreabout gone. She has many different treatments that target whatever your skin needs. I look so youthful at 40yo. I encourage you to make an appointment and continue with treatments you will not be disappointed. Thank you, Ingrid. I love my skin.