Bella Sol Med Spa in Chino and especially Nina and her wonderful staff deserve far more than five…read morestars! For years, I struggled with constant exhaustion, body aches, brain fog, mood swings, and a lack of motivation. As I entered perimenopause, my symptoms became even more difficult to manage. No matter how much I slept, it never felt like enough. I wanted to sleep during the day and throughout the night, and I no longer felt like myself. It affected every part of my life, including my relationships with my husband, children, family, friends, and clients. After trying different options without getting the relief I desperately needed, I decided to meet with Nina and learn about BioTE® hormone pellet therapy. I was nervous at first and had many questions and concerns, but Nina and her staff were incredibly kind, knowledgeable, patient, and reassuring throughout the entire process. What I appreciated most was that they began with comprehensive laboratory testing to determine what my body was lacking. My treatment was then customized according to my individual results and needs. Nina was honest and explained that I needed to be patient because it could take a few weeks before I noticed a difference. For me, it took approximately two and a half weeks, but once the treatment began working, I felt like my old self again! I had energy. I could go to sleep around 10:00 p.m., wake up early feeling alert and refreshed, exercise without feeling unbearably sore, work productively, and feel ready to conquer the day. I finally felt present again for my family, friends, and clients. After feeling as though I had lost myself for so long, this treatment truly felt like it gave me my life back. Several weeks after my pellet insertion, Bella Sol Med Spa repeated my laboratory testing so we could compare my levels before and after treatment. Seeing the significant improvement in my results confirmed the positive changes I was already feeling. This has honestly been one of the best investments I have ever made in my health. While this treatment may not be covered by insurance, I have learned that sometimes we must explore additional options and prioritize our well-being. We often spend money on handbags, manicures, pedicures, and other luxuries, but feeling healthy, energized, and like yourself again is priceless. The Louis Vuitton bag can wait; your health should not! Of course, every person's health and results are different, but if you are a woman or man struggling with exhaustion, brain fog, low energy, mood changes, or symptoms related to hormonal changes, I highly recommend scheduling a consultation with Nina to learn whether this treatment may be appropriate for you. Thank you, Nina, and thank you to the entire Bella Sol Med Spa staff for your kindness, patience, and support. I was scared, frustrated, and full of questions in the beginning, but you encouraged me to trust the process and give my body time, and you were right. I feel wonderful, productive, energetic, and hopeful again. I am excited to continue this journey with Bella Sol Med Spa and cannot recommend Nina and her team highly enough!

I am highly disappointed with the lack of communication from this business. I spent a significant…read moreamount of time doing research on their laser procedures and found a specific treatment that I felt confident moving forward with. I visited their website and completely filled out their "Schedule Your Consultation" form back on July 15th. It has now been 3 days, and I have still not received a single phone call, email, or message to schedule my appointment. I firmly believe that the way a business does anything is how they do everything. If a medical spa cannot manage to follow up with a prospective new client trying to book a procedure, it raises a massive red flag. It makes me seriously question what would happen if I actually went through with a treatment here, had an urgent post-procedure question or complication, and suddenly couldn't get a hold of anyone for answers. Communication is everything when it comes to aesthetic procedures, and failing at the very first step is not a good sign.

I booked a 1-hour massage through Groupon and honestly, I was surprised by how great the experience…read morewas. Before going, I read a lot of Groupon-related reviews which were pretty bad, and many of them said things like "you get what you pay for," which made me a little hesitant. But I'm glad I still gave it a chance. The only reason I'm giving 4 stars instead of 5 is because of how confusing it was to contact and locate the Chino Hills location. The Groupon listed "Chino Hills," but the phone number wasn't listed. Google Maps also didn't show a Chino Hills location when I searched "MS Lady Med Spa." Later, I found out the Chino Hills location is now called "MS Slim" (I think that's the new name). Even Yelp had different names AND phone numbers (this will direct to Temple city location) so I actually had to ask a staff member for the correct phone number. It was quite a journey just to reach them. Once I finally got through, the receptionist Bella answered. I told her I want to book 1 hour massage that I will purchase from the Groupon. She asked if I could purchase in-store instead because their Wi-Fi wasn't working well. I decided to be upfront and told her I felt more comfortable purchasing through Groupon since I'd read reviews about people being charged extra. She explained that Groupon pricing only applies to first-time customers, and if I qualified, there would be no extra charge. Ms. Bella was very patient with explaining. Worst case, I could always cancel and leave--so I decided to give it a shot. Even though they were fully booked on Saturday (the only day I was available), Ms. Bella kindly squeezed me in as the very last appointment of the day, which I really appreciated. The next day, I arrived and noticed the store name was different from what was listed on Groupon, so I called again just to confirm I was at the correct location (next to Omomo). I really recommend they update their business name consistently across Groupon, Yelp, and Google Maps because it is confusing. That said, I showed the receptionist, Christina my Groupon screenshot, and I was charged exactly the price listed--no extra fees (Only for first time customers) My massage therapist was Mason. She doesn't speak much English, but she clearly communicated what mattered. In beginning, she asked if I wanted "medium or hard," and when I chose hard, she really delivered on putting extra weight. There were moments I had to try not to drool because it felt that good. Whenever I made any mini slurping noise, she would immediately check in and ask, "Too hard?" which showed how attentive she was. Even with the language barrier, I felt very well cared for. The only slightly awkward moment was when she quietly stepped out of the room without saying anything. I wasn't sure if the session was over or if she was grabbing something. Turns out she came back with hot stones and hot towels, so it wasn't a big deal for me. Just a bit awkward She did a full-body massage including my head (not feet, which I was actually grateful for because I'm very ticklish). If you want foot massage, I recommend letting them know ahead of time. For a discounted Groupon price, I genuinely did not expect oil, hot stones, and steamed hot towels. Based on some reviews saying "you get what you pay for," I felt like I actually got more than what I paid for. Other things I read from one star review was forcing customers to buy their items or package promotion. Like most spas, the worker did mention package promotions for me at the end. I didn't feel pressured at all. The receptionist Christina explained everything very patiently and kindly when I asked questions. I'd consider it in the future if the pricing made sense for individual sessions. A few minor things worth noting: there was a very mild musky smell (not severe), and the room light flickered due to an electrical issue--but the lights were only on when I was changing, so it didn't really affect my massage experience. Overall, the massage itself was excellent. My only real struggle was finding the correct phone number and store name since Yelp, Groupon, and Google Maps all showed different information. Thank you, MS Lady Med Spa--I truly enjoyed the massage and felt it was a great deal!

Cleanliness: 10 Quality: ? This was my first facial so I'd…read moregive it a 7.8/10 Service: Service was good! My tech was kind and delievered her service well. Though my first facial, I've seen many videos before regarding facials and this facial didn't seem to special. It was relaxing! And they cleaned up my pores well! I will say that my tech cleaned out my black heads REALLY well!!! ---- I will probably be going back! My only issue is that front desk keeps trying to sell you stuff.

Hailey from Laseraway has not cancelled my account. She agreed through text messages that the…read moreappointment was cancelled and I told her to cancel the payment plan. She agreed but did not do so!! This was almost 2 weeks ago! I had to call the credit company to set up a dispute and I have to get Laseraway to credit back money to Alphaeon!! My payment is due May 20?!!! Biggest mistake is calling and signing up!! Now I have to get Laseraway to credit back whatever was charged!! I am not paying a single cent for service I did not do!!! Hailey is a deceptive sales person. I have called her multiple times to settle this and she has ignored my messages and calls. This is ridiculous!! Multiple class action suits on this company. DO NOT SIGN with them at all! RUN!! If I do not receive any action today. I will have to lodge a complaint with the BBB!

Biggest mistake ever coming here. They are overpriced and…read moreconstantly try to upsell you. I bought six laser treatments and during my second session they kept pressuring me to add collagen treatments. I only needed five sessions, but they added six. At the end, they tried to use the last two collagen treatments on my face. I refused and asked for my money back on one that I did not use. On 12/3/25 Michelle told me I'd get $531 back in 2-3 weeks. That never happened. Then on 1/6/25 Jessica called saying I'd get $520.79 -- and now it would take 8 weeks. The refund amount changed and so did the timeline. It honestly feels like they are playing games to avoid paying me. Save your money and go somewhere else.

Chino Hills Medical Weight control staff is amazing and I am seeing results in such little time…read more Highly recommend visiting for your weight loss journey.

Everyone here is so lovely. I enjoy coming in. I've lost 16 pounds since starting. I would…read morerecommend to anyone they really care about helping you and addressing any concerns you may have. Please keep up the good work you all are amazing. I also got toeet the owner today and I see why everyone is so nice because he was so warm and friendly. I hope you guys have blessed lives.

I have always had great results from Skin Suite and Nurse Yvonne! She explains the process very…read morewell to put me at ease, and she helped bring the pricing down. This place is clean, pleasant, friendly! I have been seeing Nurse Yvonne since moving to Chino Hills.

I always wanted a little enhancement and after hearing about this location I decided to give it a…read morego ! I am so happy and thankful to have done it . From Front desk Hello to Back office Procedure and guidance this team is most definitely one of the greatest ! Thank you so much for everyone and Yvonne for making this the best first time experience BOTOX cherry Popped

I went in for a facial and was happy with my experience. It was relaxing (I was so relaxed I fell…read moreasleep for a bit!), the facility was clean, and my skin looks great. The price is also reasonable. Highly recommend!

Have left 4 voicemails and a text message - haven't heard back- no follow ups or phone calls back…read more Every time just goes straight to voicemail Little nervous and reading these reviews First time there as i received a gift certificate but now nervous to go because no response- very unprofessional

I usually don't write reviews, but I feel like I have to share this experience…read more I recently did Ultherapy (1200 lines) at this clinic, and honestly I was a little nervous at first because I've heard it can be painful. But the whole experience turned out to be much better than I expected. The staff were super friendly and patient, and the consultation didn't feel rushed at all. They explained everything clearly and didn't try to push extra treatments, which made me feel really comfortable and trust them more. During the treatment, there were moments that felt a bit uncomfortable, but it was totally tolerable. The provider kept checking in with me the entire time, which I really appreciated -- it made a big difference. What surprised me most is that I can already see a slight lifting effect around my jawline, even though I know the full results will take a few months to show. If you've been thinking about trying Ultherapy but feel hesitant, I'd definitely recommend this place. It feels very professional but also very honest, which is honestly rare.

We had a really great experience here! I believe the clinic is relatively new, so everything felt…read morevery clean and the equipment all seemed modern. The staff were friendly to my wife and I, and took the time to answer our questions. Pricing was also pretty reasonable compared to other places we've looked into. Overall, it was great for us and I'd definitely recommend them

I purchased a hydro facial on Groupon and had an amazing experience. Anna was great and very…read moreobservant. She made sure I was comfortable during the treatment. They didn't treat me differently or shorten the session because I booked it through Groupon. The place is very clean. I got a small gift since I went in on Mother's Day. I'll definitely go back for more treatments and try out their messages as well. They also do manicures which I'm planning on trying in the near future.

Rude inconsiderate people. Refused to schedule an appointment got a refund. If this is there…read morementality over the phone im glad I didnt go. Learn some respect.