This Walgreens is always very busy at the pharmacy area . But a young lady named Mara is always super friendly and helpful. I know that she always makes my visit worth walking in the store. I will keep coming back to this location just because of the great customer service. read more

Store is supposed to open at 8am. People plan things around store hours. People have things to do. The store is till closed it is 8:15am store is supposed to open at 8am!! Calling no answer no way to reach anyone. I understand staff shortages but this is a business! read more

Walgreens - Store is closed supposed to open at 8am it's 8:15! - Drugstores Near Me - Ontario, California

My rating is solely based on my two experiences with the Pharmacy Operations Manager, Gaby. I am uninsured and was ready to overpay for my prescriptions using a GoodRx coupon until Gaby stepped in not once, but on two separate occasions to lower my price. She dropped my bill by 60% using coupons she was able to find and apply for me, and save to my account. It cost her absolutely nothing to help, but saved me a nice chunk of money. After I realized how much her simple act of kindness helped me out, I cried on the way home. She had nothing to gain by helping me out, in fact I took up more of her time and she still stopped to help me out, unprompted. I realized when I got home I requested and my doctor authorized the wrong dosage refill for me; I went back to pick up my correct dosage and was prepared to pay the GoodRx price again, hoping desperately she was there, and she was and she helped me find a coupon with a lower price yet again. She went out of her way twice for me without knowing I was the same person -- she is the type of human who restores my faith in humanity. read more

Don't even come here to pick up meds place takes for ever just to get to the nurse behind the window smh ‍ FM

Can I ask why the pharmacy doesn't treat its customers like a customer? Why are you all rude after taking so long to fill a prescription. My doctor sends them over electronically and you all don't begin to process it until I call or try to pick up hours later. Then you all are rude about it on top of that. These big pharmacies - Walgreens specifically- are the only ones that treat paying customers like we are bothering you. We literally are keeping you in business and the reason you have jobs. Keep that in mind when you interact with your customers! This is why I keep my recurring subscriptions with Amazon mail, and will start using another pharmacy in the future. Today they tried to have me leave and come back in half hour. I said I'll wait. What do you know- it was ready in 5 minutes. The last attended I spoke to seemed much more polite. Please talk to your staff if you don't want Walgreens to shut down like Rite Aid did. read more

I would give 0 stars! The pharmacist are rude they hang up on you cus they are fckn lazy. It's not hard to pick up a phone to answer a question read more

Sad store. Shelves are bare. Store is empty. Felt like I was in another country. Store is dirty. Brandon's America.

Came to the pharmacy drive through after they called that my prescription was ready. I get there at 515pm. There are only 2 cars in front of me. Now it's 6 pm, and I'm next to the window, and none of the pharmacists acknowledge that I'm waiting. Then, 10 mins later, someone says that someone will be with me. Nothing fast or convenient about the process. read more

THE worst location I've ever been to! Please steer clear of this store and literally go anywhere else. The service is terrible, the staff ave no idea what they're doing and it's ghetto. They have one of their only two doors in and out of this location completely blocked with a sign at 5pm in the afternoon on a Saturday which forces the many patrons going in and coming out through the same narrow doorway. I tried to purchase a gift card here and that was a huge mistake, after waiting for over 15 minutes because the cashier couldn't figure out how to load up a gift card for the customer in front of me m, I gave up and left. Terrible Walgreens experience read more

This pharmacy is the worse.... They have NO customer service skills...negative negative negative in all levels.. I had been a customer for over 10 years and always had a hard time getting my meds on time but I continue coming here because it's just down the street from my house.. but today was the last day I come here. Take your prescriptions somewhere else trust me. I just don't understand how upper management doesn't do anything about their pharmacy employees. After what I went through with them I went to their website to add a review and sure enough I'm not the only one that has had a bad experience with them. So I really don't understand why they don't do anything to better there costumer service. No stars from me. read more

I got my son Covid vaccine there , there an American American receptionist she just rude went she asks you questions and if u ask anything questions she just literally ignores you , if you are getting your vaccines don't come here , they're a million other places to go , No one needs this crap read more

Pharmacy hours are 8am, but they never open at 8am! When they finally open the Pharm Tech " I'll be with you in a few" takes her another 10-15 mins to get her registers open. That's 20 mins of waiting on someone when you're suppose to be open and ready by 8am. read more

this pharmacy is the worse I've ever been too . Will not recommend. Unprofessional. Rude . Didn't help . I give this place 0 stars .

Stopped off to pick up my prescription and to my surprise, the Pharmacist put this in my bag. Small gestures of humanity and compassion are what will keep this Nation moving forward during these trying times. Friendly Neighborhood Walgreens indeed. I will continue to recommend this Pharmacy and its AMAZING Team. GREAT JOB!!! read more

Walgreens - Neighborhood Walgreens Showing It's Support in the Fight Against COVID-19!!! - Drugstores Near Me - Ontario, California

The price of an item rang up differently than what was on shelf. Zion did not follow store policy and would not honor the price.

I came for my booster and my flu shot. Turns out they don't cover the flu shot so the cost of that was going to be $42.00, no thanks! Got my booster but not after a very long wait. The main pharmacist seemed stressed and was rudely telling her fellow employees to hurry up and trying to help them multitask all the customers. It was a mess. When getting the shot, she wasn't prepared for it, had to go back in the pharmacy for the needle. She didn't even close the door when talking to me about it or giving it to me. The only reason I gave them two stars instead of one was because the man behind the pharmacy counter was trying his best to keep up and was very friendly. read more

3 out of 7 days of the week they are closed by 7 PM because of their lack of staffing. The few times speaking with the pharmacy staff was beyond frustrating. Was with the Garden Grove Walgreens for 16 years, because of the Walgreens off of Euclid and Philadelphia I have completely left Walgreens. Watching them interact with an elderly woman about her prescription was heartbreaking. Very disappointed. read more

My wife and I often come in for photo prints. We have found the Photo service here to be generally better than their competition. We have usually been helped by very friendly and helpful employees who walk us through the process if we have any difficulties. While waiting for our prints, we enjoy browsing their general merchandise and munchies. Although prices do run rather high, which is expected at drug stores, we usually find some sale-priced bargains which we might pick up in addition to our photo order. At Christmastime this is also a nice place to find some good, reasonable gift items with less hassle than department stores and malls. We are thankful for this business, and have generally had a good experience here. read more

Love the Pharmacy and staffing team at this Walgreen's. Been going here for the past 12 years and am very pleased with the sales, cleanliness, and overall products from pets supplies to pharmacy drive-thru. The manager of the Store and Pharmacy have personally helped and assisted me when needed. Please all be nice to all our front line servants. The have to deal with lots of people and with Covid days as the are, we need to show more kindness and grace to one another.! read more

Terrible service. Older Manager lady is horrible. Takes 2 days to get new product on the floor. Manger is lazy amd seems like she dont want to help any time I come in. WALGREENS needs retrain their people in simple customer service. I spend plenty of cash with WALGREENS and this is just terrible customer service. See for yourself. read more

I ordered photos here to be picked up about three hours later, and when I came to pick them up, they hadn't even begun printing them. Also, if ordering photos from here, don't order the true digital, because they don't cut the pictures for you, so you'll have to cut off the white borders yourself. Order your photos from literally anywhere else if you can read more

they lie about opening at 8. they say they are still waiting on the cashier to show up and it's 8:05

All the pharmacists, except Pearl, are RUDE when speaking and LOUD with your personal information. The way they speak to you with attitude is unnecessary and irritating. read more

Lived here for years and never been. Came to get quarters today because we forgot them at the grocery store and they said they don't do that. A connivence store with no quarters? Really? I would understand if I was required to make a transaction but it is too much to ask for change? I won't be coming back. Dirty place and with the grocery outlet and food for less so close I don't know how they stay in business. read more

worst pharmacist ever these poeple are rude they hang up on you when your talking them they dont let you talk always talking over me i cane here for a covid test and a lady with an accent hung up on me when i was just asking a question dont come here ever again read more

This place is right around the corner from my house and I love coming here when I need something quick. The drive-thru has got to be the best thing ever when it comes to Pharmacies and this one is no exception. I like how it is to the rear of the building in case any elderly people decide to punch it and ram thier car into something. I use the redbox here the most because it is close and tends to have a better selection than the others nearby. The grocery section is small but if you really need anything more than they have here....just walk 20 feet to Fresh and Easy you bum! read more

They have a pretty good selection and everything was very organized and clean. It was a little busy when I was there, so there was a bit of a line, but the cashier was very friendly and helpful. read more

I tried to pick up a perception that Walgreens said was ready. Do to the Pharmacist taking a brake the young girl could not sell me my perception. A few minutes later I watched her give a perception to another lady. The lady said they were syringes and tried to tell me they were over the counter and she could buy them. Then she was gone. I did not believe her. So I contacted the store manager. She was no help! What I want to say is that if you are open you should have staff or lock it up as you are not helping when people like me have to come back again and again. If your store is closed every Friday and for lunch brakes. Post the hours so people know. Or get people who want to work. There are people who need jobs. Please post the hours that people will be working. Cutler read more

Lack of communication at the photo center!! Had a bad experience with a special order. Three different employee's called me with all the same questions & when I addressed the situation to the "manager" he looked at me like a deer in headlights & just nodded like a puppet & grinning at me, like the situation was funny!!! For that reason I will never go back to Walgreens...... I wont put the managers name out there but if you ask, thats different read more

Store is always clean....I can appreciate advertised items are in stock...employees are helpful....downfall...no alcohol....needed a bottle of wine....was directed elsewhere read more

Very mad that the recording says the pharmacy is open till 10pm tonight (Christmas eve) yet we drive over here with my sick father to fill a prescription and the pharmacy is closed. Usually the recording will update giving accurate holiday schedules but not this location. read more

I'm a fan of Walgreens, just not this one. Although the store is clean for the most part, the issues I have is with the pharmacy. They consistently are slow on filling prescriptions. The other walgreens are pretty quick and have it ready in 10 minutes. This one usually takes 20 minutes. One time they called and said the prescription was ready and when I got there it wasn't. Another time they said the prescription would take 30 minutes so I left to go get something to eat, arrived about an hour later, and it still wasn't ready. I'm about ready to switch pharmacies. My advice is to go to one of the other walgreens or a different pharmacy for prescriptions. read more

Terrible service had the hard copy of my Prescription they couldnt fill it cause they said someone made changes to it so i tell them call my doc they somehow cant get ahold of my doc so they dont fill it cause the script was for 240ml and they were saying it was for 120ml i leave go back to urgent care have my doctor call and they confirm that its 240ml i spoke to yen and showed her my new hard copy and she felt dumb and refused to fill it because i was right if your latino i recommend not coming her they are highly prejudice and and were acting strange from the start any how i got my script filled somewhere else i will not return here thank you pharmacist yen for your terrible rude service read more

My family of 12 planned a trip to Hawaii. Hawaii is very strict as far as COVID and traveling there. They require an NAAT/PCR test 72 hours prior to departure. Very few places offer this type of test and Walgreen on Euclid is one of those places. If the test was not within those 72 hours you would not be able to travel or you would have to quarantine for 10 days. Like I mentioned, the State of Hawaii is really strict. A month before my trip I decided to get a trial test done to see in how many days I would receive it. I wanted to make sure I would receive it during those 72 hours. I went to get tested and the next day I receive an email that the test results were ready. When I open the results, there wasn't an answer, it said that I needed to retake the test. I called LabCorp asking questions and they said that they had received the testing bag with no sample inside. WALGREENS HAD LOST MY SAMPLE TUBE! I immediately called Walgreens and they said they had no idea what had happened. So the ball was tossed around between Walgreens and LabCorp as to who had lost it. I let it go because this was only the trial test, but was very disappointed as to how they handled their testing. The time of my trip came around and the State of Hawaii was no longer requiring tests for vaccinated people, so most of family did not have to worry about the testing any more. My two daughters not being vaccinated needed the test. As I was unsure if they would loose any testing samples again, due to my past bad experience, I decided to test them twice. I took them on a Sunday at 2:45 p.m and then on Monday at 11:45 a.m. I wanted to ensure I would get the results on time. On Monday night I received the first results, both Negative. On Tuesday night I receive the second results. One Negative the other Positive. At first, I couldn't even think straight. My family and I were devastated not only because we couldn't make it to our trip but because one of my daughters had tested Positive. My sister insisted that this couldn't be right. That the body doesn't make drastic changes within a couple of hours. That same night, the day before our trip, at 10:00 p.m, we made an appointment at the Ontario Airport paying $200 for an express results test that Hawaii would accept. I informed the person taking the test of what had happened and he said he would make sure to collect enough sample from my daughter to ensure a correct result. After a couple hours we receive the result and sure enough, she was Negative! WALGREENS ALMOST RUINED OUR TRIP AND GAVE US A FALSE POSITIVE. How is this possible. Two mistakes in a row for me. First the lost sample and then a false positive. Or did they give us someone else's results. We will never know. Be careful with this place and testing. They are not accurate at all. The county gave me a call because they said that Walgreens sent the positive result to them. I informed them of everything that had happened, and the person from the County said that they had had this issue before and would note it. I'm not sure what that means, but she urged me to write this review. COVID is very serious and should not be taken lightly because of incompetent workers. read more

On of their slower stores per the employees. That means advertised stuff is in stock. The store is also always clean! One bad thing is that they are having issues with their booze license. So...no booze runs at this Walgreens. read more

I really like this Walgreens cause the workers are considerate. Whenever the line starts to increase at the cashier, they immediately have another employee open another register. I've been to some where other employees just hide in the back or pretend they don't see it just to avoid having to actually work. Kudos to this location! read more

I normally receive great customer service here from the friendly staff. I come often to check for good beauty deals. The location is a plus: it's not in a huge shopping center so parking is easy. read more

For the couponers: I have such a horrible experience couponing here. People at the register give me a hard time, and I'm not a difficult couponer at all. I follow the rules, but they always seem to lose patience with me when I try to explain certain deals to them. I rarely come to this one anymore. You used to be my favorite Walgreens, now I have to break up with you and move on :( read more

Pharmacy is great! I love the staff. They are very friendly and helpful. They recognize me even if I haven't been there for weeks and I've only just started getting my meds there. Store is clean and they have a good selection of items. A bit pricey though as most drugstores are so check the ads for good deals read more

Very clean store.. Employees are very helpful I just hate that they close early.. I'm used to other Walgreens being opened 24hours so if I have an emergency I have to go to the chino location :/ read more