Great individual care and advice always available excellent amazing service servicing me for 10 years

I am so glad I found T.H.E. Pharmacy. The people who work there are super friendly and helpful. I love their automatic refill system that notifies me by text when my meds are ready without any interaction from me. T.H,E. Pharmacy is close, easy convenient parking, and a wonderful staff. They make it a pleasure picking up my meds. I couldn't ask for anything more in a pharmacy. Thank you. read more

This is a great....pharmacy. The service is superb... the staff knows you by name. The pharmacist is super knowledgeable about interactions and cares for educating. I have other choices... but this place is my preference by far. read more

This pharmacy is amazing. I had my dog at an emergency vet in the area, and had called about 10 other pharmacies looking for a certain medication that was needed. They didn't have the medicine in stock but were able to order it and have it for me the next morning. Honestly went above and beyond to make it happen. read more

Very friendly they take the time to answer questions and truly care and communicate It's very refreshing to experience a good pharmacy read more

The absolute best pharmacy in the USA. I'm 55+ years old and have unfortunately been needing medication for over 20 years. The pharmacist at this amazing place since day 1 has always gone above and beyond to ensure my meds and wellbeing were always taken care of even when I had forgotten they are on top of it every time. Thank You The Help Everyone Pharmacy (T.H.E) Pharmacy read more

Dr Najy, you are correct you were not the first pharmacy I went to as I told you my regular pharmacy did not have my medication in stock. No you did not offer to order the meds for me you firmly told me it would not be to your benefit you to do so. And yes I was gracious throughout the conversation that's just the person that I am. Bottom line is you would not help a patient in need. Maybe you should read the pharmacist code of ethics. read more

I will drive from LA to T. H. E. Pharmacy in Upland. They are friendly and informative. These folks actually make me feel like they really care about my well being. I've been going there for well over a decade and will continue. And I believe he's the owner, anywho, he is exceptional. read more

I love this place they always take care of my pharmaceutical needs. They are polite, kind trim, like family and try to help me out.

I come here twice a month to bring my mom so she can pick up her medications and I have to say that the staff and the pharmacists are so nice to her every single time! I noticed that she asks the same question many different times and they always answer in the most kind and patient manner as if it's the first time. It's so nice to see that there are genuinely nice people helping the elderly here at the pharmacy. Their tagline is we are here to help everyone, and I can tell you they live up to it read more

T.H.E. Pharmacy - Mom picking up her meds - Drugstores Near Me - Upland, California

Excellent follow throw when you have a problems with a doctor's office and the medication ordered. The staff from pharmacist to the support staff are professional and friendly at the same time. read more

During the past 6 months there have been few thing that have not been turned upside down due to the CV19 pandemic. I am thankful to report; T.H.E. Pharmacy has remained consistent in their superb performance, consistency and dependability. T.H.E. pharmacy, thank you for continuing to take good care of me.... I count you as a blessing. B read more

My mom has been getting her prescriptions here for years. T.H.E. pharmacy always looks out for my mom, if anything in her prescriptions look wrong based on what she regular gets they do not hesitate to contact us immediately. The pharmacy is a pharmacy that goes above and beyond for its customers. They truly care to ensure that the patient gets what they need and that they are safe. They're always there willing to answer any questions you may have about your medication. This is not just a pharmacy but an advocate on the patients side. read more

Pick another pharmacy if possible they are rude and pretty clueless , atleast the two females I dealt with . I was waiting for my approval from my doctor took a few minutes they rudely asked me to go outside they don't allow people to sit on the BENCH they have inside ( I guess it's just for looks) read more

My dog needed medication that required federal approval. My vet wrote a prescription and I took it to T.H.E. to be filled. The staff were helpful and knowledgeable and filled it right away. I was able to fill part of it at one visit and then another later. I am happy to do business with this pharmacy. Eric, Ontario read more

This has been my go -to pharmacy for a while now because my personal doctor is right next door to them. They are so kind and caring every time I'm there. I had once forgotten to get my medication before I left out of town and they did me a huge favor. read more

Takes the time to explain meditations, side effects, how to take the medication etc. very friendly also.

This is exactly what I do once I put my prescriptions in the hands of the pharmacist and his employees I relax and and wait for The text and when they're all finished I come in make conversation asked a lot of questions most of the time I'm Loud but they don't seem to mind thanks so much for your professionalism read more

T.H.E. Pharmacy - Drugstores Near Me - Upland, California

Najy and his team goes above and beyond to help me. From getting the best price for my meds, to my always timely refills, and informative tips to handle insurance. I am always surprise when I go to their location and Najy remembers my name! How's that for customer service. I recommend them to family and friends! read more

This is hands down T.H.E. best pharmacy I've ever used and easily the best in the area. The customer service cannot be beat. When your doctor blows it and doesn't call in your Rx in time these guys will do their best to help make up the time. On top of that they are a formulary so if you can get your insurance to cover a special compound this is the only pharmacy within maybe 50 miles that even offers this service. This is a huge advantage for people with sensitivity to standard dosages. A true gem of a business and Najy the owner/pharmacist is very knownledgable. read more

One of the best if not the best Pharmacy I've been to the whole staff is always nice and fast 2-3 minutes every time.

Honest review: pharmacist and customer service blows away CVS, Walgreens and Costco. It's worth the few extra mile drive. I agree with other reviewer, they know their formulary and how to make your dollars go further by maximizing insurance benefits. It's one of those places you will be happy to call your family pharmacy read more

From CVS hell to amazing heaven. I can only imagine this how a pharmacy experience use to be like. The pharmacist was friendly, helpful, knowledgeable and got my idiot doctors office to follow through. CVS screwed up over for the last time, not to mention THE Pharmacy is super close to my house as well. Decent selection of snacks, drinks, over the counter as well. (Back story, my doctor gave me a prescription that turns out costs $50 a month, THE Pharmacy told me about the one that was 99.9% the same that costs me $0 per month with my insurance. I think the doctors office must have had a recent visit from the pharm rep in their office from the $50 a month company) read more

This place is great. They greet you by name and provide service that you can't get a CVS or Walgreens. They never make you wait long and you can call ahead and they will have everything ready for you when you come in. I do not miss dialing 0 and waiting 3 minutes to speak to a pharmacist. And not getting through at all. Thanks T.H.E Pharmacy you are the best! read more

Always A+ service and customer centric advice. The whole staff is top rate. Pharmacist knows everything about the meds, you never have to worry because he tells you how it all works. I would go anywhere else. Been using the since 2015 regularly. read more

First time customer and they arranged for a special order just for me so I can pick it up the following morning. They were very kind and personable. Glad I received excellent service. It's nice to have a pharmacy right in the middle of our neighborhood. It's also right off the 10 freeway! read more

The Best Pharmacy. The doctor pharmacist is the best. He is very friendly and very patient. Pharmacist explained all the facts about the medications. He goes above and beyond to make sure the patients understand every aspects of the medication we have to take. I recommend this pharmacy to any other pharmacy in the area. read more

Wonderful pharmacy!! The customer service and caring given by the pharmacist and his team are above and beyond my expectations. My parents are senior citizens. They are treated with kindness, care and respect. The pharmacist will go out of his way to provide whatever is needed to help. Five stars truly is not enough to say how fantastic this team is. If you haven't given them your business - you have to give them a try. I know I am switching from Walgreen's to T.H.E. Pharmacy this weekend!! read more

Me and my 3 kids have been going to this pharmacy for 3+ years now. I have to say I love this pharmacy .They are a team working here and All 3 workers are very professional and caring at the same time , One thing I have to say is you are never going to walk out of this pharmacy feeling clueless they make sure you understand what you are taking and what you have to do and also opinion on The easiest way to take a medication,they always ask me if i have any questions before I leave like honestly every time and I like that a lot. Every medication I have took has worked 100% perfectly and I personally feel when you take it correctly you get the results you're looking for and I feel I owe it all to this pharmacy they never left me clueless and made sure I always knew what I was doing before walking out I truly love this place.I feel very comfortable here I actually moved to Corona,ca about 2 years ago and I still come down to This pharmacy here in upland,ca which is 30 sometimes 40 mins away . Thanks T.H.E Pharmacy read more

The 5 star reviews must be from their friends because this place is very unprofessional. I needed to fill a prescription and wanted to try a smaller pharmacy than the usual Walgreens or CVS. So I called here to ask if they had in stock the Eczema Lotion I needed. I spoke with the "pharmacy manager" who surprised me with his rudeness and unprofessionalism. He arrogantly talked down to me in a demeaning manner like he was king of all pharmacists. SMH... So not cool. People at these types of places should be the most helpful and kind folks, especially when they are unpopular pharmacies. To top it off, they didn't even carry either the brand name or generic version of the Eczema Lotion I was looking for. Good thing.. because I did not want to give them my business. Even if they did have it, I would still drive 100 miles to another pharmacy just to avoid further dealing with any more ill-mannered people. Definitely NOT recommended. :-\ P.S. Apparently according to the "manager's" comment to my review, they sell narcotics as long as you have a prescription in hand or they know you---yeah that's being legit in following company policy. Hopefully these narcotics are the legal ones, lol. ;-D Also, Najy A. said "if" in his comment, which indicates he doesn't know or remember the medication I was looking for. What I was looking for was an Eczema Lotion medication--which is not a narcotic. So this place's narcotic policy is irrelevant in this matter. It's a shame T.H.E. Pharmacy's "manager" and/or employee named Najy A. DOES NOT know that Eczema Lotion medication is for the SKIN and NOT a narcotic. Yikes! Please Yelpers, DO NOT use Eczema Lotion as a narcotic. Beware of this place!!! P.P.S. T.H.E. Pharmacy is so shady and dishonest that they edited their comment to my review SEVERAL months after all is said and--what I thought was--done. It's not hard to believe (and is actually expected at this point) that this company would turn the tables on straight-talking Yelpers and accused them of being dishonest to cover up T.H.E. Pharmacy's own web of lies and their incompetencies. *** The truth of the matter is, T.H.E. Pharmacy was rude and had unprofessional customer service when I dealt with them. Najy A. is talking about narcotics when that does NOT apply to my situation. Evidently, this place and its employees do NOT know that Eczema Lotion medications are products applied on top of the SKIN and are NOT narcotics. *** So now... they are passing blame by lying and further proving their dishonesty to "try" to cover up their lies and negate negative reviews--unsuccessfully. WOW....... my fellow Yelpers please stay away from this place! SMH. Zero stars, if possible. read more

After going to rite aid for my first pharmacy, I might add that this will be my go to pharmacy from now on. The wait for my prescriptions were not long at all. They send you an update email or text as soon as they're ready. I used to work at a closed door pharmacy so I know the way the pharmacy field works. A lot of otc medications, creams and etc are a lot cheaper than other pharmacies I've come across. Only thing I recommend is that they need female technicians lol ;) read more

I have been using this pharmacy since May 2014. The staff is friendly and greets me by name. Have never had better service. I used "big-box" pharmacies in the past and was hesitant to use this place. But it was convenient to my dr office. I feel the advice and customer service is A+. They helped me transfer scripts and they are so prompt when it comes to refills. They phone the dr and get it done before I remembered it was time to do that. And the text message or phone calls to tell me it has been fulfilled is wonderful. I will use only this pharmacy from now on. read more

I spent over 7 hours calling different pharmacies to see if they could order Gerber Soothe (baby formula, just approved by my insurance) from their suppliers, and T.H.E Pharmacy is the one I should've called FIRST! Every place else I called didn't have suppliers that carried it. And one of the pharm reps stayed late to make sure my order got submitted Friday so it would be ready Monday (when my formula would run out!). Thank God for that gentleman. I am so thankful to him and this pharmacy! 5* for amazing customer relations and going (in my humble opinion) "above and beyond" to help. read more

I've been coming to this pharmacy for the last 5 years and the feeling has been the same since day 1! Warm and inviting. The pharmacist as well as his staff have always been kind and helpful. Soon as I walk in I'm greeted by first name, makes me feel like family. I like that there's little wait for your prescription to be filled. If it's gonna be longer, they'll text you when it's ready. My whole family comes here. I would recommend T.H.E Pharmacy to anyone who is looking for a home pharmacy....5 stars! read more

I have been coming here for a while now..I love how when I walk in they know you buy name..Very friendly and always really helpful regarding your medication.. read more

Wowww, when I forget to pick up my meds...T.H.E. texts me for reminder...Well I forgot my meds at home and now out of town...they handle it ALL for me...they called a near by pharmacy and ready within the hour...I am proud of been your customer. Aldo read more

Best pharmacist and staff in all of Upland and surrounding cities! They answer all your questions and will go out of their way to help you! They are a great group of people and very friendly! read more

After my last review, I see that the manager has been "trying to reach me on here" to discuss my issue. However, when I left his pharmacy in tears months ago- because he told me I could "no longer go to his pharmacy anymore" he didn't care to reach out to me then. I had no idea that when you go to this pharmacy you are bound there for life, and I "made the mistake" of going to a Walgreens for a prescription on a holiday (when T.H.E. Pharmacy was closed for the three day weekend. As I stated in my previous review, the Middle Eastern owner/pharmacist likes to "play god" with your prescriptions and question everything you take. He once even tried to override the doctors orders. I appreciate the nice email on here- but in person he was very rude and condescending to me multiple times when I questioned anything he said. Bottom line- unless you are fine with only going to his pharmacy, during the non-weekend business hours and have only one prescription, this isn't the pharmacy for you. If you don't mind the intrusion, more power told you. I was treated like a criminal for a "rule" I had no idea existed. Truth be told I only created this Yelp profile to warn others of my experience. read more

This is the best pharmacy in upland. Forget riteaid or cvs. No waiting for your prescription, they text or email you when its ready. The staff is friendly and knowledgable, and the pharmacist works to save you $$$ at every opportunity. The best pharmacy experience I've had in my 53 years. No waiting and they know your name and meds. read more

Fast, correct, affordable. Great medication provider. Compounding pharmacy too. Would recommend.