10/18/24 Been under stress/grinding teeth!! Bruxism--sounds like a made up word but that's exactly…read morewhat has been causing my migraines & jaw pain when I wake up in the morning. I am pleasantly surprised that this Walgreens has enough selection for mouth guards. Due to time constraints, needed to get the product in a hurry. As soon as I entered the store, I inquired from an employee & she instantly directed me to aisle 29. Thankfully the aisle numbers are clearly labeled but I could not locate the items. There was a button to press for help, I pressed it snd an automatic non live message was announced on the intercom. Within about a minute, a staff member showed up & showed me where it was. If it was a snake, it could've bit me already (my mom says this all the time ). He additionally offered another area to find mouthguards to specifically prevent you from grinding your teeth, instead of repositioning your jaw to prevent snoring (aisle 29's). SCORE! Off I went to the front to pay, BAM, done, son! There's plenty of free parking, the lot looks a bit littered though but the inside of the store is clean. I appreciated the prompt customer service.

We can count on you for the items we need. The Drive up Upland store is a tremendous benefitread more

The store was clean, but the cashier was kind of rude. She didn't say anything overly offensive,…read morebut just was very short with me.

Was CVS in Upland robbed last night? Honestly - it is the only thing I can think of to explain the…read moresituation and unhinged "team members" I encountered last night and was harassed and threatened by. After being released from the San Antonio Regional Hospital ER after four hours and in a tremendous amount of pain, I was informed that my prescriptions were sent to the CVS at 100 W Foothill Blvd, located a block or two from the hospital. I was relieved to start my healing process and go home after a long day. I arrive at the CVS around 8:45pm and I walk up to the entrance and notice the automatic doors do not open. I look in and see the doors are locked, lights are on and then happen to notice a scribbled, unprofessional sign with no explanation, which read (pic attached): WE ARE CLOSE FOR TILL 9:45 MAYBE. Confused by this and also trying to ascertain more information as I was not there to shop in the store but pick up a prescription and happy to pay cash, if necessary, I politely knocked on the glass and was met with: "CAN'T YOU READ THE SIGN," in a threatening/yelling manner from an employee in a red CVS shirt with long gray hair. Immediately taken aback, I said "yes, I am just here to pick up a prescription not to shop. I am in a lot of pain, just out of the ER." (literally wearing my Hospital ID Bracelet, with a bandaged foot and my left arm wrapped where they drew blood). Hoping for some empathy and to talk with pharmacist for a solution - (could they move my prescription to another pharmacy? Somehow get them from the pharmacist with cash?) instead, another younger more disheveled employee came over and said, "CAN'T YOU READ THE FUCKING SIGN?" Our network is down; we cannot help you. We are trying to get it back up, but we do not know. Go somewhere else." I am stunned at this point - and said "I CAN'T GO SOMEWHERE else because the prescription was sent here. So, I knocked on the glass again to be yelled at "We can't help your - our systems are down." I said, "I understand, sorry to hear that, but I need to figure out a solution for my prescription." At this point, more profanity was thrown at me. I then went back to my car and began to research other 24-hour pharmacies in the area - and unfortunately, since covid - most of those are no longer open 24/7. So, I called San Antonio Regional Hospital ER and spoke with a nurse there, told her the story - SHE WAS STUNNED BY THIS - and I recommended that she not send prescriptions to this facility tonight and maybe consider permanently avoiding this unprofessional/poorly run establishment. She then had them sent to my regular pharmacy to pick up in the morning at 10am. It sucks, I lost about 12 hours of starting the healing process, barely slept last night without the pain meds but back home in Rancho Cucamonga, I will go to my regular CVS. I plan to relay them this disgusting story as well. How corporate responds to this is going to be telling. I understand - things happen. Technology is going out but there should be a plan. There should be a manager on site talking to customers. There should be more than a poorly written sign with no information on it. There should be phone calls or a message to the local hospitals to not prescribe medicine there if they are having tech issues and unable to meet this need. There should be proper training in customer service in the event of an outage like this. Which made me think - maybe these WERE NOT EMPLOYEES? Because there is no way a CVS employee would treat their customers with such disdain and anger. Was the place Robbed on Friday night? That is the only reasonable explanation I can think of for my treatment last night. I am going to be contacting corporate and the BBB etc., I hope these "employees" get proper training...or become ex-employees. But UPLAND CVS, you have lost a customer for life. And how corporate CVS responds to this - will determine whether I ever step foot in another CVS again. And to the two front-line staff working last night - all I can say is shame on you.

Save yourself a headache and money. Overcharged for mailing packages, need tape? That will be extra…read morecharge. Method of payment cash or checks preferred. Debit card? Extra charge! Don't even mention a credit card, that's a no for sure. Customer service was horrible.

Great service, helpful and friendly staff. Been going here for years. They've helped with insurance…read morechanges to keep my meds flowing

As a rheumatology provider, I truly appreciate working with a compounding pharmacy that is…read morereliable, knowledgeable, and patient-focused. The team consistently delivers high-quality customized medications, excellent communication, and outstanding customer service. They are attentive to dosing needs, allergy considerations, and medication tolerability, which is incredibly important for many of our rheumatology patients. Prescriptions are processed efficiently, and patients frequently report positive experiences with both the staff and delivery process. It is refreshing to collaborate with a pharmacy that genuinely prioritizes patient care and clinical excellence. Highly recommend.

This place has one problem, no public restroom. I'm a senior and sometimes that's apparent problem…read morefor me. Otherwise the customer service team inside is very good and the patience they give me is very well appreciated. Keep up the good work

We have been customers of Ace Pharmacy for over 22 years. The pharmacist, Richard, is absolutely…read moreoutstanding with the highest level of customer service and professionalism. Richard and his staff They are absolutely the best! He has a broad selection of items and prescriptions They are able to quickly fill prescriptions for all types . There is Great value for the products and services provided we give them the highest recommendation!

The service is great.the selection is great for your medical needs. The value is great for people…read moreon a fixed income. When you have questions they are ready to help and answer your needs. I recommend this place.

This is a great....pharmacy…read more The service is superb... the staff knows you by name. The pharmacist is super knowledgeable about interactions and cares for educating. I have other choices... but this place is my preference by far.

This pharmacy is amazing. I had my dog at an emergency vet in the area, and had called about 10…read moreother pharmacies looking for a certain medication that was needed. They didn't have the medicine in stock but were able to order it and have it for me the next morning. Honestly went above and beyond to make it happen.

Also polite, go above the the call of duty. Verity of suppilies,customer service excellent. ​read more

Not helpful at all. The urgent care sent a prescription for my son's sinus infection to them and…read morethey didn't have that medication. They-refused to forward it to another Pharmacy so now my son has to wait another day for me to reach the Dr and have him send the Prescription else where. Not the first time they don't have something. It doest't occur to them to reach out to the client to let them know they're not able to fill a prescription. They waited so long to notify me that my prescription became invalid and was no longer supported by my insurance When you walk in to Hendrix the staff acts like you're a bothering them. I am all for supporting the mom and pop stores which is why we decided to go there but now they're impacting our health. I am done with them. Gloria

I'm not sure why this CVS has 2 stars. It is a very large CVS at the corner of Foothill and…read moreMountain. Plenty of parking. It's 24 hours and they were open on New Years Day. There were no lines. The service was great. The store was clean.

It's crazy 10 years ago Cvs flooded Southern California with all their stores on every corner. What…read morea great idea that was kudos to the CEO on the upper management for doing that instead of making one star strong. They made 100 horrible stores ever since they took over for long drugstore. The longs mentality that the customer is who we work for went out the door with Cvs. Cvs is a hungry Bass company. They don't care about the customer obviously they don't care about their employees. They have Mickey Mouse upper management CEOs. The pharmacist are the DM's. The one of the companies is such a rut. I miss thrifty. I miss long drugstore. I miss good customer service. I miss people being happy at work and willing to go the extra mile for you that went out the door with Cvs hopefully someday a bigger and better company will take them over.

First off - their pharmacy is a sensory nightmare. There's a REALLY LOUD humming fridge, and the…read moreentire place looks like a disorganized mess. I pretty much always have to wait a bit for my prescription to be ready, even when I call ahead to confirm it's ready. The pharmacists are a mix. Some are nice, some chat with their coworkers without even acknowledging that you're there. A newer guy just said "mhm" and hung up on me when I thanked him for helping me. Also, their hours suck. No weekend availability. If you work M-F 9-5 you only have one hour in the evening to rush over and pick up your prescription.

If anyone has cause for complaint, just compare it to Chinos…read moreCVS which is filthy and horrible long lines to stand in or drive thru when you are sick. Chino has overbuilt their city to the point there is no parking and its businesses are all run down. While we pay higher and higher taxes.

They are always extremely kind and actually stop to say hello. I feel like I matter as a customer…read morehere. I just filled my wife's script and the lady actually showed me the bag and verified the bottles. Wow. As she was helping me the owner saw me and waved and said hello. After I paid she wished me a good day and weekend. As I turned to leave so did then owner. He stopped what he was doing and said thank you and wished me a good weekend. I haven't been going here long but we fill about 6 or so scripts a month. The experience is well worth a drive over here.

I love Ken Pharmacy! The place is clean, they tell you a time for pick up it's ready when promised…read more Polite employees who really seem to care. This seems to be the only place where I can get my specific type of iron and he makes sure it's always in stock for me. I took all my RX's there cuz I was sick of CVS and their lackadaisical attitude, BUT, my insurance has a contract with CVS and I get low to no cost prescriptions through them. If not it would be only Ken I would go to.