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    Dairy Queen Grill & Chill

    1.8 (24 reviews)
    Open • 11:00 am - 9:00 pm
    Updated 1 month ago

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    I ordered two Cotten Candy blizzard's and they both had nuts in it. not good at all. very disappointing. will not be buying from here again.

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    Photo of Elena M.
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    3 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    6 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    7 years ago

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    3 years ago

    this is the third time I've stopped and ordered a blizzard and for the third time they are so runny you can drink them what the heck

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    Dairy Queen

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    Photo of Jack T.
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    12 years ago

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    8 years ago

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    8 years ago

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    12 years ago

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    11 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    11 years ago

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    7 years ago

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    Photo of Jerry A.
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    11 years ago

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    9 years ago

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    Carl's Jr

    Carl's Jr

    2.5(35 reviews)
    1.7 mi

    Love it good too us when ever we come over for a long road trip and we have been coming here since…read moreyears.

    I had one of the worst customer service experiences I've ever had at any restaurant at your…read morelocation at 1210 Ocean Beach Hwy., Longview, WA 98632. I ordered a Double Bacon Cheeseburger through the Carl's Jr. app and customized it because I'm diabetic. I removed ingredients I couldn't have, requested a lettuce wrap instead of a bun, and added the toppings I wanted. According to the app, this burger does not even come with ketchup. Despite that, it arrived absolutely drenched in ketchup, making it impossible for me to eat because of the sugar content. A nearly $10 burger had to go straight into the trash. I called the restaurant expecting what most customers would expect: an apology and someone willing to help. Instead, an employee who identified herself as "Jenny" immediately told me there was nothing the restaurant could do because I had ordered through the app. I asked for the corporate phone number. She said she didn't know it. I asked for a manager or supervisor. She claimed there wasn't one available and that there wasn't even a lead employee who could assist me. I then asked how I was supposed to request a refund through the app, and again, no one could give me an answer. When I explained that I'm diabetic and disabled, and that I couldn't simply jump in the car because I use portable oxygen and would first have to refill my oxygen tank, I expected at least a basic level of understanding. Instead, the conversation became hostile. Jenny began yelling at me. When I told her that yelling at a customer was unacceptable and that I would be filing a complaint, she began crying. A male employee, who refused to identify himself when asked, then took the phone. Instead of trying to resolve the issue, he talked over me, insisted that "ketchup is on all burgers" even though the app's own description says otherwise, told me to eat it anyway despite my diabetes, refused to let me speak, and then hung up on me. Mistakes happen. What matters is how a business responds. I was treated with hostility after explaining both my medical condition and my disability. Rather than showing even a minimal amount of empathy or trying to correct the restaurant's mistake, the employees argued with me, yelled at me, dismissed my concerns, and ended the conversation by hanging up. I left that interaction feeling discriminated against because of my disability and my diabetes. Whether that was their intent or not, that is exactly how their words, their tone, and their refusal to help made me feel. No customer should be made to feel that their medical condition is an inconvenience or something to be mocked or ignored. I do have photos of everything and I also have witnesses to the phone conversation that took place. I won't be returning to this location, and I certainly won't be recommending it to anyone else.

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    Dairy Queen Grill & Chill - hotdogs - Updated October 2026

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