A great representation of the franchise. The ingredients were of the quality that we have come to…read moreexpect from these stores. And Service was friendly and the wait was short for our freshly made food. This is a newer building and it is clean, attractive, and welcoming.

Summary: Manager Shakira treated me very rudely and unfairly…read moreat Culver's #613, located at 6778 Hickory Flat Hwy, Canton, GA 30115. What should have been a simple food order for my autistic child turned into a petty, controlling, and intimidating situation over two slices of cheese. My family has ordered the same thing from Culver's for years: two grilled chicken filets with a slice of cheese. We have always been charged for the grilled chicken filets with cheese added separately, not as full sandwiches without buns. My husband had just ordered it the same way the week before. On this visit, Shakira suddenly said it had to be charged as full sandwiches because cheese counted as a topping. So I changed the order and paid for the grilled chicken filets plain. Then I tried to buy the two cheese slices separately, which another employee was willing to ring up for about 85 cents. Shakira ran over and stopped him from selling it to me. At that point, it felt less like policy and more like control. She would rather refund an approximately $20 order that I had already paid for than allow me to buy two slices of cheese separately. She then threatened to call the police while I was waiting for my refund. As a Black customer, having a white manager threaten to call police over two slices of cheese felt very concerning. The only thing I could think was that this felt like what society calls a "Karen" situation -- escalating something small and unnecessary instead of calmly resolving it. She also slammed the drive-thru window hard after saying she would call the police. Now for the full details: I had a very troubling experience at Culver's #613, located at 6778 Hickory Flat Hwy, Canton, GA 30115, involving manager Shakira. My family has ordered from this Culver's location for years. We regularly order two grilled chicken filets with a slice of cheese for my autistic child, who eats the same foods consistently. This has always been rung up as grilled chicken filets with cheese added separately, not as full sandwiches without buns. My husband had just ordered this same way the week before without any issue. On this visit, I ordered the same thing: two grilled chicken filets with cheese. For the first time ever, manager Shakira told me that if cheese is added to grilled chicken, the order must be rung up as full sandwiches without buns. I made it clear that I did not want lettuce, tomato, bun, or any sandwich toppings. I only wanted the grilled chicken filets with cheese, the same way we have ordered them many times before. Shakira said this was their policy and that the policy had supposedly been in place for years, although she also said other employees may not have been aware of it or may not have been following it. Since Shakira said the issue was the cheese being added as a topping to the chicken, I attempted to resolve the issue by purchasing the grilled chicken filets plain. I paid for two plain grilled chicken filets and received a receipt showing the grilled chicken filets, not sandwiches. After that, I attempted to purchase two slices of cheese separately. Another employee was willing to ring up the cheese separately and quoted it at about 85 cents, but Shakira stopped him from selling it to me. She appeared to refuse the cheese because she knew I intended to use it with the chicken. At that point, it felt less like a policy issue and more like pettiness and control. Instead of trying to calmly resolve a simple food-order issue, she offered only the food without cheese or a refund. She then threatened to call police if I did not leave after the refund. I had already asked for my refund and was waiting to receive my money back. As a Black customer, being threatened with police over a minor order dispute involving two slices of cheese felt intimidating, unnecessary, and racially concerning. She also slammed the drive-thru window hard during the interaction. I repeatedly asked for my refund because I had already paid for the order and had a receipt. The order was approximately $20, and Shakira seemed willing to have Culver's lose that entire sale rather than allow me to purchase two slices of cheese separately for about 85 cents. That does not sound like good customer service or good management. It felt like ego, control, and pettiness. I also asked how to contact someone above her or how to contact corporate. Shakira stated that the owner is Tim Auseth and said that there was no way to reach corporate beyond him because he is the franchise owner. She also stated that because it is his store, he has his own rules and standards. That was concerning to hear, because this location still operates under the Culver's name. I later went to another Culver's location the same day, and they were able to ring up a similar order as grilled chicken filets with American cheese charged separately. That is how my family has commonly ordered it before.

Came to Micky D for some fries ended up leaving with 2…read moreapples pies I love their 20 piece chicken Mcnugget wish I could buy it by the bucket. They have pretty good fruit parfait it's a good snack during the workday. still nothing beats a Big Mac its more than just a snack it's a smack to my jet pack. that'll have me at the racetrack when I really want to hit the sack all because I had a knack for a little big Mac....

Seriously, McDonald's? Half a Cup of drink for Full Price?…read more This is ridiculous! My husband purchased a Blackberry Passion Fruit Refresher for me from this McDonald's and requested no ice. When he received the drink, the cup was barely half-full, even though we paid full price! Just look at the pictures. That's an awful lot of empty space for a drink that isn't exactly cheap. What's even more ridiculous is that just the day before, October 20, my husband purchased the exact same drink from this same location, also requesting no ice, and another employee filled it all the way to the top. No problem whatsoever! So why, one day later, are we suddenly getting half a cup? When my husband questioned the difference, the female manager on duty, who he said had a bit of an attitude, told him that when customers request no ice, they're only supposed to receive half a cup. Seriously, McDonald's? Is this really your policy? I always order my drinks without ice because I don't like watered-down beverages, especially fruity drinks. And when a drink contains pieces of fruit, the fruit gets caught up in the ice, making it harder to actually enjoy. I understand that some specialty drinks may have measured recipes, but handing a paying customer a cup that's barely half-full is insulting. If that's truly the policy, customers should be told upfront before paying full price. And if ice normally takes up that much of the cup, how much of the actual beverage are we really getting when we order these drinks with ice? What bothers me just as much is the inconsistency. How was one employee able to fill the exact same drink to the top yesterday, but today we're told that's not allowed? I would really like McDonald's to clarify whether this is an actual company policy or something being decided at this particular location. I won't be ordering this drink again. It's disappointing because I actually liked it, but I certainly don't appreciate paying full price and being handed a cup that looks like this. Location: 6126 Hickory Flat Hwy., Canton, GA 30115 Date: Wednesday, October 21, 2026 Approximate time: 9:00 p.m. Manager on duty: Female manager (name unknown).

The boJangles sausage biscuit is the best!! The food is good but the service is extremely slow. We…read morewaited 20 minutes for 2 box lunches. This has happened at other locations also.

If you have no manager on site and employees who could care less, it's going to be bad. This has to…read morebe a corporate owned store. There is no way someone could have invested their own money into this franchise and care this little. I can't believe they served me the chicken sandwich they did. Looks like it was under the heat lamp for days. Couldn't eat it, shrunk to half its size and was turning black along the edge it was so dried out. Just a piece of chicken on a bun, no nothing else, no pickle, no sauce. Dirty inside, mediocre health score, wouldn't eat here again for free.

Idk who the hell made my sandwich but that was probably the best bacon king ive had from any burger…read moreking i have visited. cheese was melted nicely, good mustard ketchup ratio, great amount of bacon, and i could actually taste where they used that salt and pepper shaker (most do not).

Always out of ice. They should t charge for a drink if they do t have ice. No ice. Means no…read moredrink. No drink means no combo.

Once again - never disappoints!! A little later than normal for breakfast and it was still great…read more Yes- their seating is screened in porch or outside but the porch area has fans so It was still comfy on this warm day . Down home biscuits with 100 health score and friendly team ! Stop by and see this local place - you will be happy you did !!

Awesome little place! Fresh and very tasty food. We had the chorizo wrap and it was delicious. The…read morestaff is courteous and friendly. The place is small, clean and has a family vibe to it. Highly recommend

Place opened this week and we just left. I love Whataburger a lot and I'm glad we finally have one…read morein Canton. Food is always solid and this time was no different. Service was good, girl that took our order was so nice, lady that brought our stuff was super friendly too, and loved that they come around and ask if you need a refill or anything else. The store is small but very open and bright, gives off positive energy. Will for sure be back and love they are 24/7.

Excellent customer service. Greeted at the door. Friendly staff, and clean restaurant.read more

Great location! Food always fresh!! Friendly staff!!! Very clean. Love this Zaxbys will definitely…read moreeat here again.

We ordered a spicy chicken sandwich and a grilled chicken sandwich. The spicy chicken chicken was…read moreso overcooked it was dry and tough. And it was 2 chicken strips not a breast. I have been eating their spicy sandwich for years and I could swear that it used to be a breast and the breading used to be seasoned spicy. Now it's not and it's served with a spicy sauce. Absolutely terrible. My husband's grilled chicken was very thin and also overcooked. Zaxby's used to serve great plump and juicy chicken. Not anymore. We will not be going back.

As far as Taco Bell goes this one is solid and the people working there have always been pleasant…read moreto deal with. Everyone ripping on this location recently is apparently unaware of the staffing shortages that every fastfood place is dealing with on top of the supply chain issues. Just eat your tacos and calm down, Karen.

As a vegetarian I like that taco bell has black bean options. Other than that this last experience…read morewas a little more than annoying. I specifically ordered the Mexican pizza (all black beans because refried are made with animal) and 2 black bean hard tacos. My husband ordered 4 chalupa and other type things. Our order had all of the food in the bag on top of my pizza and that was on top of 1 hard taco crushing it. My other taco and my husband's food weren't fully wrapped shut and toppings were falling out into the bag. When I tried to eat the pizza it had black beans and refried mashed together. So after paying 14$ for all of that I couldn't eat the main part.

Friendly people, but the chicken is inconsistent. Some are larger, some are smaller. Just recently…read more my chicken was tough. Previously the last two times I came the chicken tasted "off." This isn't just impacting one location. Everyone's noticed the quality has gone downhill. Maybe not the location itself, but maybe with chicken prices increasing they switched suppliers. I was nice and gave 3 stars, but honestly we probably won't come back again.

My order is always wrong. What ever service they use does not ring the doorbell they just put it at…read moreyour door step.

Miranda is absolutely wonderful. Very attentive. Pleasant…read more We will definitely come back and request her the next time. Food was very good too!

This is the new Hooters in Hickory Flat. Full of old men tipping little girls big money so they…read morehang all over them at the bar and now the tables get poor or no service. Bar service is getting worse cause the girls only want to sit on the old guys. Maybe they all like groping each other, but some folks don't want to eat or drink next to that. Please is losing the family touch and getting the strip club vibe. Uncomfortable.