If you have no manager on site and employees who could care less, it's going to be bad. This has to be a corporate owned store. There is no way someone could have invested their own money into this franchise and care this little. I can't believe they served me the chicken sandwich they did. Looks like it was under the heat lamp for days. Couldn't eat it, shrunk to half its size and was turning black along the edge it was so dried out. Just a piece of chicken on a bun, no nothing else, no pickle, no sauce. Dirty inside, mediocre health score, wouldn't eat here again for free. read more

Bojangles - Fast Food Near Me - Canton, Georgia

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The service here is slow and easily confused with simple orders. All I did was order the number 14 combo and it took the cashier a while to find the button to push. No wonder they need an AI agent to work the drive-through! No coleslaw available. The chicken was OK at best. There were drink lids, straw wrappers, and all sorts of trash around the order pick up area inside. And I saw no less than three employees standing around talking to each other within 5 feet of this area and not do anything. read more

The boJangles sausage biscuit is the best!! The food is good but the service is extremely slow. We waited 20 minutes for 2 box lunches. This has happened at other locations also. read more

Waited at front cashier for 10 minutes without service finally left and went next door to Waffle House because no one would come to take my order. Next time I went through drive through ordered hashbrowns with biscuit got stale cold fries instead. Girl was very rude biscuit was cold and awful. Spent 16.00 only to have to trash! Canton, Ga location is terrible will never go back! read more

absolutely horrible...food and service. cust. service is trash! they could make a show of this place. what a circus!

Purchased the over priced tailgate 12 piece on 9/13 around 3. Spent 40.00 to have the windows guy leave out the biscuits and gravy for mash side. I will not recommend or be returning to the hickory flat location. read more

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I don't know why I keep trying to order here and expect anything different. Last time was today. Get my order wrong then treat me like I am the one who should be apologizing for giving you business. Sorry but enough is enough and never will eat here again and will never recommend anyone else too either. read more

How on a Saturday at 1pm you have to wait for chicken. They are fully staffed inside and i came in because I have to wait for the chicken to be cooked. All the sides up front are empty. At least 7 people working. Why is this location a shit show. The car line is around the building. No chicken ‍ read more

Biscuits weren't even close to being cooked. Same with the hash browns. Will never be going to this location ever again. $11 down the drain. read more

Bojangles - Southern Gravy Biscuit - Fast Food Near Me - Canton, Georgia

Food and service have gone WAY downhill. I don't know what they're doing in there but the drive through always has a long line. They've got "cashiers" inside who are unable to make change and the food quality is poor. I've been in there a few times and the place is filthy, unstocked and the floor is full of trash. Wake up Bojangles, my favorite neighborhood place has gone to shit. read more

No bueno. Takes too long. I was the only one customer in drive way. When asked foris it ready yet. Nigga said what food?

This was the cleanest and fastest experience I've ever had at a fast food restaurant. The staff was very kind and attentive.

Absolutely terrible crap for food. Whoever assembled this menu and thought it was OK, needs to get a mental health evaluation ASAP. The sides were so salty that they were inedible after just a few bites then the chicken was bland. They could have taken salt from the sides and added it to the chicken and it would have been a little better. I will not visit another Bojangles or eat their food again. Another place where the leftovers went straight into the trash. read more

Their steak biscuits and Bo-rounds are fantastic! Be sure to get ranch to dip your giant Bo-rounds / tater tots in!

Come here often. My family loves Bojangles. Food is decent. Although I've always been suspicious of the gigantic steroid chicken breasts. Ordering is always a problem. They are bad about not paying attention and getting orders wrong. They leave something out about half the time. Adding up My loss over the past several months this location owes me about $50 in loss product. Tonight they forgot my cole slaw. read more

I don't know why these people are allowed to have a franchise. This place is a joke. I ordered delivery online at 2 PM to be delivered at 5 PM on the Fourth of July. I got nervous at 5:15 when my food didn't arrive and called the store but no one answered. I drove to the place and they had a sign on the door that said they decided to close at 4 PM. They could have called me, they could've delivered it early, but instead they left me with a lot of people and nothing to eat. this location has a habit of closing randomly. I guess they hate their customers. read more

There is something wrong with this place. Everytime I come they are closed. Tonight at 6 pm the sign on the door and drive thru said closed at 6 pm because of short staff. I looked in and saw 8 people working. 8 people can run a fast food restaurant. These people don't want to work. There will be an executive get a report soon and it will show how poorly the restaurant is doing and they will close it and these people will lose jobs and it will hurt our small community. I went to KFC and they were packed inside and out. They only had 4 employees and did a stellar job! They are open every night without question. I really hope someone steps in and adjusts the Bojangles management attitude. read more

The Bojangles brand has great food and beverages. I would go as far as to say the best in their category!! But this particular store is absolutely horrible. I don't know whether it's the employees or management but they just can't get it right. Every time we go the the drive up window, they get the order wrong or leave something out. Going inside is no better. Service is usually poor. They often run out of items. all in all just not good. I really wish they could get their act together. I enjoy the food but can tolerate the service anymore. read more

We are done with this location. The last four times we ordered breakfast here at the drive thru we got four biscuits and gravy. Each of the four orders are different every time. One will have just half a biscuit, another will be all scrappy chunks of biscuit, one will be a half with chunk thrown in. We should get a complete biscuit cut in half. That's what we are paying for. It's disappointing to get the food home and basically have scraps thrown in boxes that don't even equal a complete biscuit. Do not serve me scraps! We have ordered dinner here at the drive thru several times also. The order is never right and we never get sauce with our orders despite asking for it. I'm skipping this place and going to the other restaurants at the same intersection that can actually give me what order. Will not take any more chances on getting ripped off here. read more

Bojangles - This is what we get. Never a whole biscuit the way it should be. It looks like they are already half eaten. Don't serve scraps. - Fast Food Near Me - Canton, Georgia

This location is absolutely HIDEOUS! First off the chicken is dry . When I order something here I don't even get a complete order. I ask for sauce .. I do not get sauce . I ask for green beans . Do t get those . The service here is horrible if I could rate a zero I would in a heart beat . The workers don't give a crap about anyone. The website says they close later but really they will close whenever they want to and then you go in trying to get food not knowing if there open or closed. The worst service I've had . I will not be using Bojangles as a source of food . I ordered a chicken tender box ( 4 ct) got 2 . Didn't even get a side when I asked for one. They didn't even hand me my drink after I asked for it. The management system is absolutely ridiculous. If your employees are doing this and you are ok with it find someone else who knows how to run a business and run a business the right way. Do not give me dry ass chicken and as damn empty box . I expect what I order when I order how I order !!!!!! read more

Open your dining room. Not going to eat here again until you do. Even chickfila has indoor dining now and they're the cleanest, most cautious ones around. read more

Just moved to the area and always loved the Bojangles in Woodstock (92 @ Trickum). Unfortunately, this one is at the other end of the quality spectrum compared to that location. The sweet tea tasted like they hadn't cleaned the urn dispensers (had that "not so fresh" funky taste). They forgot to include a spork for my grits (which normally wouldn't be that big of a deal, but we just moved and haven't unpacked our silverware yet, so I ended up skipping my grits. The cajun filet biscuit tasted like it had been sitting around for too long and was not hot. It was primarily breading and very little chicken. Yay for napkins - at least they got that right... read more

The food was just like it always is, but the cashier and the person taking orders were poor at best. You could tell they didn't want to be there. Which is not the usual for this location. read more

If I could give it a zero I would! Third attempted visit since January 1 during peak hours and have encountered a 15 minute wait for chicken. Seriously?!! 95% of your sales is CHICKEN! This is a chicken place that says there's a 15 minute wait for chicken?! I'm sure it's because of the crowd, there was another car in line.... This is beyond ludicrous. This is not a shortage issue, but rather poor management. I hope our community gets a decent replacement restaurant in that building soon! read more

Really have been disappointed! I keep giving this location by my house chances. Three days this past week we're totally not right. 1. Ordered sausage cheese biscuit, forgot cheese. 2. Ordered 2 chicken drumsticks and 2 wings~ forgot 1 drumstick. 3. Ordered sausage cheese biscuit this morning. Biscuit was hard as a rock and cold. Sausage was cold. Unsweetened Tea has been terrible. Really sad! People at the drive thru window are super nice and polite. Food is terrible. read more

I was going to try Bojangles for the first time. I had received a coupon in the mail for sausage biscuit and coffee for $1.47 so I thought, but was explained that it was $1.47 off an order of sausage biscuit and coffee. That was even a better deal and should have cost $1.41 plus tax. They kept telling me that it was $2.19. $.78 for taxes? The young people working here need to understand that if there is a customer problem, they should at least listen to an explanation. The owner called me later and tried to make up for poor customer service. There is only one chance to make a first impression! read more

I had never eaten at a Bojangles before but my sister and I were curious so we gave it a try. We both got a chicken sandwich with one side and it took over 5 minuets for the food to be ready. We were the only car in the drive through so i didn't expect it to take so long. The chicken was cold and the fries were cold as well. I'm not sure if the chicken was kept in a freezer or fridge but it didn't taste fresh at all. The fries were more squishy than freshly cooked. Our lunch was around $15 and both my sister and I agree it wasn't worth it at all. My advice keep driving a find a chick-fil-a read more

Last trip to this Bojangles for me. Had to go back again for the order being wrong. Manager gave a refund and offered to fix it, but three strikes in a month is enough. I am no longer willing to pay for a service and have it corrected multiple times. To many restaurants nearby who don't get orders wrong, and who actually care about their the service they provide. A mistake every once in awhile would be okay but when it's only the drive through open and they still get it wrong, I mean really. Lesson learned. read more

Just had one of those cravings for fried chicken. Hopefully my cardiologist will not review my post. Ha ha. Great experience. The staff was ready to go home so I had to avoid cleaning sign obstacles to order. However my craving was resolved with great tasting chicken. Very friendly staff as always. And amazing sweet tea!! read more

This Bojangles location was the worst I have ever visited. Sat in line for over 20 minutes at the drive thru to pick up a mobile order only to be told that I had to come inside. Nothing on the app states this, in fact the app tells you to join the drive thru line to pick up your order. No signs outside the restaurant indicate that you must come inside. My card had already been charged so I went inside, only to stand in line for another 20 minutes. I told them they should post signs outside or something to indicate that you can't pick up mobile orders in the drive thru. They said if I had parked in a curbside space and called they would have brought it to my car but nothing visibly posted states this, either. Of course, the order was ready when I finally got to the counter. It had already been bagged and was sitting there. No surprise, my order was cold when I finally got it. CRAPPIEST SERVICE EVER. DO NOT WASTE YOUR TIME AND MONEY HERE. FIND ANY OTHER OPTION. read more

Hands down the worst service I have had at a fast food restaurant. Waited 7 minutes to be helped. Order was wrong, manager didn't even acknowledge me. The drinks machine were closed down 20 minutes before closing time. Unbelievable. Ill be going back tomorrow to get a refund on my order for the mere principle. I only got half of what I paid for. read more

Super frustrated. For the third time they did not include the honey mustard sauce in our order.

I was going to do 5 stars when we visited two weeks ago. The crew working was SUPER nice and helpful. Went back on Saturday and there were 3 teenagers working and there was nobody in line inside but the drive through seemed to be busy. The guy taking our order was the same one preparing it and I swear he looked at the receipt for 10 minutes trying to plate everything. I had to remind him of an omission (otherwise we'd be back at square one with a new plate). Then he forgot the biscuits... Poor kid needs to get on the ball! There was a senior that came in behind us and got his food before ours was even started. Great but that guy finished eating before we sat down to eat. I'll go back when that first crew we encountered is working... read more

As far as fast food chicken goes, this place is pretty good. We got the 4 piece combos, and it was full of food. 4 tenders, small fries, biscuit, and a medium drink. Very satisfying. The chicken supremes weren't spicy at all though. I appreciated the breading of their tenders! I was happy the chicken wasn't wet like at Zaxby's. I'd definitely come back. Nice staff too! Thanks guys! read more

I was so excited when this Bojangles opened up. Unfortunately, each time I go here it continues to disappoint me. There's no consistency with their food, either breakfast biscuits or family meals -and apparently not much training goes in to their young staff either as the customer service is poor. I question who is actually giving this place 5 stars. Please, please improve this place. read more

The food is always very good and the service is always friendly. Be careful with the up selling and being charged too much. It's happened three times to me at this location so I'm posting this note. I ordered and biscuit and a large discounted tea and was offered to make it a combo for only .30 more and then it's $2 more. I'm not one to dispute at the drive thru window and slow down customers, especially when it's raining hard outside. read more

Awesome food clean store and friendly people. Will be back for sure . Love the new Cajun sandwich and peach tea

This is my Bojangles, I go here when I want chicken. Today I came in after church and ordered what I normally order but was told that they had to fry some chicken, 15 minute wait, no problem, I had time. Now is the bad part. They fried the chicken and I watched a kid at the window go back in the kitchen and take the chicken for his window order which was placed long after I had placed my walk in order. He did this twice and he knew he was jumping line and even looked at me twice while he was doing it. The lady doing my order was so distracted, it went right over her head, not to mention that I had waited for half an hour for what was supposed to be a 15 minute wait. It's hard to find any place with good service anymore. That's a shame because that's what I liked about this Bojangles. I guess the managers and owners don't value good service anymore. Guess I'll move to Chik-fil-A and quite eating chicken on Sundays. Sad, this is what it's come to. read more

Friendly and the food is always fresh and hot. They've gotten my order correct in the drive thru both times I've visited.

Food is always fresh, my order is always correct and the drive-thru servers are always polite and efficient. I can sit in the same length of line at another fast food place and it take twice as long to get through as Bojangles. Cajun Filet Biscuit with cheese is the absolute best! read more