HORRIBLE!! the food tastes like chemicals and it took 20 mins to get my crispy chicken burger CAUSE THEY FORGOT! the service was horrible and there was a woman with a trump hat on... DONT GO THERE read more

Worst customer service of any fast food restaurant I have been to in 20+ years. Our soda cups were only 2/3 full and it took them 5 minutes to make our simple sundies which were practically melted by the time we got our food. They forgot to cook it after we ordered. Then the employee slammed the drive thru window quickly before we could even ask for ketchup. We honked 4 times before we finally got a response. Next time I'll drive to Tillamook for food. read more

Jeepers this place is soooo slow. I have been to this DQ a few times over the years and everytime I go through the drive through I wait at least 20-25 minuets, This is not fast food. Then I got cold fries and no napkins. Please avoid this DQ at all costs, attitude is bad and they just dont care. read more

Over the past week that we've been there they've been rude and always out of at least something everyday. And the place is always dirty.

I live in Tillamook and we go there as a treat here and there.. EVERY TIME I have been there the service has sucked!!!! The first time they got the order beyond wrong and after waiting 30-45 minutes for it.. I fed my kids what was given to us.. As we were waiting I watched other who came in after us and received there food before us... Needless to say.. We were offered a free meal for the next time.. I will say, the manager, April was the only pleasant thing out of the experience.. So we went today.. It wasn't busy at all and they questioned our order 2x when we got to the window... How hard is it to get 4 blizzards wrong? 2 blondies and 2 brownies... Then they gave us smalls...for $18 my mom about shit... needless to say they fixed that right away... Oh.. when we finally did get the right size... We were given 3 blondies and 1 brownie... We took em and left... I wonder how many calls a day they get in complaints??? read more

Let me start by saying the staff at this DQ were amazing and hardworking. Even though they were short handed they had a smile for us and thanked everyone for their patience. I don't know what's going on but the owner has some major problems here. The cook quit this morning and 6 people quit last week. The three staff on duty had to close the drive thru as they couldn't keep up with the lobby traffic. The lobby had a fan and some other repair parts laying around, tables needed wiped down and garbage needed taken out. Long line out the door and dozens of others saw the line and left. That's a significant loss of revenue. These remaining staff deserve a raise! read more

This has to be the worst Dairy Queen I have ever visited. We went to get dessert tonight and was told "the lobby is closed, while we catch up. Try back in a half hour or so..." seriously? There was not a single customer in the restaurant and maybe three or four cars in the drive through. Wow, thought I was on candid camera or something. read more

I got a basket of fries and some chicken strips and these mfrs wanted to charge for some bbq and ranch like WTFrog its not ran very well and you're the only person in line and it seems like theres a ten to fifteen minute wait all the time!!! I try not to go there it sucks. Needs a facelift for sure and so does the "restaurant" read more

Stopped to get a late night meal going through drive thru. Placed our order, drove up to the window, gave the lady our money. Next thing we knew the manager informed us they were out of meat and there grill had been cleaned and the cook had gone home and they were actually closed. When we asked her why the open sign was still on she informed us she hadn't had time to turn it off. Now this was a car full of restaurant worker who would never have treated customers that way. Your cook doesn't go home or clean the grill until your closed. We would never have turned customers away while we were still open. Honestly I don't know how this rest stays open. read more

This is the only Dairy Queen I've been to ever that my wife and I will not eat a hamburger and fry at. It seems that they are the last one in this country to get their supplies. It tastes old. Better off ordering the chicken strips and even then check when they changed oil last. Residents of Garibaldi for last 5 yrs and it was bad before we moved here. read more

Horrible place. Sickening garbage food that's overpriced. Their service at this location is horrendous. I don't think anyone knows what's going on. I've complained and never even heard back. I'm sure the manager is too busy teaching his workers how to screw up every order and take their sweet time doing so. Some DQ locations are great, but this one stinks. So gross and mismanaged. I've been 3 times, always hoping they were just having an off day, but they were always terrible. Never again. DQ should strip their name from this poorly managed franchise! read more

A dive Dairy Queen, but aren't they all? So my party was at the cheese factory in Tillamook -- and we were hungry...and since I know that the best food Tillamook had to offer was the new Dennys, I said, "hey, why not see what is up the road in Garibaldi. Needless to say, we ended up here. It was a mom and pop operation for sure. When we ordered, some young female took our order...and when we asked a question, and she didn't know, she yelled, "mom -- come over here!" -- so yeah...family run. Their service was pretty slow, but the food was hot and as fresh as a Dairy Queen could be. read more

They have some I love DQ they always have good food and great frozen treats. The most fun is when they come out with signature blizzards! Lemon meringue pie-S'mores some of the best flavors I could ever think of. Also it seems to me that a lot of the DQs are going through a change? New uniforms, a little extra service when ordering, I have always liked this place even in times of low. I will still be coming here. read more

we had spent the day touring the coast and really needed to eat SOMEthing. didn't want anything really heavy at any of the other local restaurants, so we walked a block to DQ. we both had the bacon chicken ranch. it was alright. we took our time eating, and then hubby had an ice cream cone. so we watched people come in, eat and leave. the tables needed cleaning when we got there. no one came by to check the tables as people came/went. the 3 to 4 workers in the back were busy busy busy chatting. had to catch their attention each time we were at the counter they were so involved in their conversations. our hometown DQ isn't great either, but it's not THIS bad read more

Nearly 40 min in the drive through and the food was gross. Soggy hamburger bun and my wife's "chicken strips" looked like they came from midget birds- save yourself some time and a giant stomach-ache and keep driving. read more

Came at 12:30 for chicken strips "all out of chicken for the next couple days!" Someone came out and put a sign on the reader board. I parked and 3 women came out to smoke next to my car while I wrote this review. read more

They've been out of ice cream twice in the last month. Apparently they can't function as a DAIRY Queen. Whoever's in charge can't seem to figure out how to order enough ice cream. read more

The last 6 times I have gone, their soft serve didn't work. I called ahead of time today to make sure it was working. They acted like I was an idiot for even asking. Excited, I drove to get my kids and I some dessert... "hmmm the soft serve is getting a little soft!" They were out of dilly bars, and the frozen stars. I was sad. If I was in charge of the DQ franchise, I would rip my signs from this poorly managed place. I will drive to seaside from now on. read more

It is getting two stars only because the blizzard was tasty - even though $4.99 for a small is ridiculous. The fish, ordered without the bun, still came with limp lettuce piled on it and a horrible tarter sauce. The fish was so salty I couldn't eat it. My friend ordered a DQ ultimate burger and it came without special sauce and without bacon. It took three trips to our car to get all our food. They gave us one blizzard at the window, had us pull up and then brought the other blizzard; then came out later with the two ice teas; then came out later with our meal. Called Sara the manager to complain - and she didn't really care. No offer to make it right; no apology - no nothing. We will not be back, and we are locals and will be sharing our experience with others. read more

Most horrible Customer Service I have ever received. Sad, because the owners probably don't even know!!

I found myself in Garibaldi with a hankering for an ice cream cone. Went into this Dairy Queen about 8:30 pm and found a filthy establishment!!! The floors were so dirty and sticky that my shoes stuck with every step. There were food bits, napkins and straw wrappers strewn about. I thought I would peek behind the counter and see if it was any cleaner and then decide whether I would risk ordering food. It was just as disgusting, or worse, behind the counter. If anyone thinks that the actual food prep area and practices are any better than areas that meet the public eye you are pretty naive. I left (without my ice cream) and will never go to this restaurant again. read more

I live in town and just wanted a quick lunch. I do agree with all the comments about sticky floors and what not. Ordered one of the 5-buck lunches. After 17 minutes of waiting (fast food?!) I asked form money back. No one asked about why or if they could fix the problem. This is not the first time there has been a problem with ordering or getting food. Staff is untrained and indifferent. Think I'll just pass from now on. read more

I just had one of the worst burgers I have ever had. looked like someone stepped on the bun there was a wilted piece of lettuce about the size of a quarter on it and 1/2 a slice of green tomato and VERY VERY greasy NASTY read more

Worst Ever! A bunch of kids running the place who don't care about customers. When I pulled up the back door for the kitchen was open and the staff were outside smoking right by the ordering box. Lovely now I have a cloud of smoke to order thru. Then comes the order when I pull up to the window 15 minutes later she gives me my total I pay her and then oh yeah no chocolate ice cream. Wait I paid and now you tell me you don't have part of my order. I get my burger go home and find cold hard French fries and the wrong burger. I figure why waste my time driving back so as I start to eat the bun is dry and hard the lettuce is wilted. Not worth the hassle avoid it, drive the 10 more minutes to McDonalds or Burger King. read more

Dairy Queen is the worst!! You ruined our celebration. After receiving a confirmation email that our cake would be ready and then driving 1/2 an hour in the rain to pick it up, it wasn't there!!! CONFIRMATION EMAIL???!!! Worse, the person in charge acted like I was bothering her. After a looking for the cake she offers the explanation that they have new owners. Turns out that is 8 month old news. Seems like you could get your act together to follow the email protocol of a national company in 8 months. She calls her supervisor who explains that this happened to someone else a few days ago and offers me $10 off a cake. Take your offer and cram it. We will NEVER order from you again. You have a great product, but your service is the absolute worst. In addition I saw the same person that was looking for my cake cut a banana on the counter next to the cash register, pick it up with her bare hands and hand it to another bare handed employee to but into a smoothie. Yuck!! read more

I hate to put a review like this on here, but as the dairy queen website refused to load my contact form twice. I will. Today I viewed the cook put my hotdog in the microwave with bare hand, no plate, no napkin, nothing. He removed it the same way. That along with the filth on the floor of the grill/kitchen area propelled me to refuse the food item and ask for a refund. The cashier wanted to first address with the cook (after trying to persuade me to wait for it to be made properly). I gave up on the refund after waiting awhile and was leaving. I found the cashier outside, upset. She'd been yelled at for reporting my complaint. I doubt the health department would have been happy to find the violations in that place, but my biggest concern is for Your health. Don't eat there unless you find better staff-and by better I mean trustworthy. Poor way to treat customers and employees (cashier and one other girl were the only ones making effort to sincerely serve customers). read more