I stopped by to get some ice cream with my girls while we were in town during a train ride layover. We ordered two strawberry milkshakes and one cookie dough sundae. It took over 10 minutes, and I honestly thought our order had been forgotten. It looked like someone new was being trained, which I completely understand, being short-staffed can be tough. However, if someone is new and still learning, they should be supported and trained, not spoken to harshly. She genuinely looked confused, and the way she was being spoken to was uncomfortable to witness. My two teens also felt uncomfortable. Because they seemed overwhelmed, I didn't ask about the delay. The shakes themselves were good, although one was already melting by the time we got it. Overall, I hope the team can work on creating a more supportive environment for new employees. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Garibaldi, Oregon

Dirty restaurant , poor staff-- looking at her personal phone while we were standing at the cash register to order, bad chocolate dip ice cream I would never eat here again read more

This dairy Queen is really a shame to the name of the restaurant. You can drive up to the drive-thru and there's three people in there working and you still have to wait 10 to 15 minutes for them to even take your order! Then when you tell him that the burger was still frozen in the middle their answer is well I cooked it for the time that it said to cook it! And they're out of ice cream at least 40 to 50% of the time! It would be nice if the people at work there were actually public service oriented and didn't act like you were busting up their social time while they're getting paid! read more

My wife went to this location at ~8:50 PM in Garibaldi, OR to pick up an order i placed through the app which said the location is open until 10:00 PM. Firstly, they didnt care to check the orders coming through the app so the orders weren't ready even after around 20 mins of placing it. Secondly, the doors were closed 1 hr before the closing time and my wife was asked to come through the drive through window even when she walked to the store. Thirdly, they didnt bother to give napkins, lids for drinks or trays to carry them. My wife was treated with disrespect and she walked from the store holding two drinks in her hands all the way. It was a horrible experience that demands more professionalism from the staff at this location to treat everyone respectfully. Would never order anything from this location or through DQ app ever. read more

So being a local who lives very close to this DQ I will give them 4 Stars for effort. This business has a high staff turnover rate (mostly teens it seems) and Ive had both great and not so good experiences here. I always loved DQ just for the blizzards, I'm not really into fast food but the burgers are pretty good actually. I remember a couple years ago when I first moved here the drive through would take like 45 min with only 1 or 2 cars in front, they deff seem to have picked up the pace now thanfully! The staff has always been happy and friendly with me. Its prob kinda hard to mess up a blizzard haha but ive never had a bad one as long as they are able to make them (as a few times the ice cream machine has been down). read more

Oh goodness I am not sure where to start. I have been here twice and each time the ice cream machine wasn't working? The visits were about a month apart. This last time the speaker in drive through wasn't working either. I feel that this place needs a little TLC- maybe keep up on maintenance? It just seems odd so many things aren't working or are in need of being serviced. Also since the machine wasn't working the girl said they had dilly bars but when I got up to the window she said oops someone must of sold the last one?!!! Ended up going to dollar general in rockaway and buying Hagen daaz bars. read more

The worst DQ ever. Food cold. No ice cream cakes. Obviously the workers don't take pride in what they do or care about quality. Needs a manager that can take charge and make sure the employees do what they are supposed to do and customers are satisfied. read more

The worst Dairy Queen we have ever been to. The Chocolate Brownie Extreme had ZERO chocolate ice cream. When we asked about this, the guy said they do not have chocolate ice cream. The girl said, "I've never seen chocolate ice cream here." It was vanilla ice cream with some spongy brownie chunks in it. Not good in the least. That's all you really need to know. I won't go into detail about the crew there but most of them should be replaced. Go somewhere else. Just look at all the one-star reviews. I should have checked before we drove there. read more

I go to this DQ often, and it's great! It's a bit slow on busy days, and they occasionally run out of items because they are BUSY! However, I love the kids who work there, who smile and try as hard as they can to please. That means more than two extra minutes in line for REAL handmade food. For what it's worth, I've never seen chocolate ice cream at a DQ; I think that's Sonic, and the drive-thru is too narrow in a town founded in 1870 is just a silly thing to say Tomas. We are proud of the quaint idiosyncratic antiquity of our delightful community, and the DQ parking lot. You're at the beach.....BREATHE in the salt-air and LOVE. read more

The man behind the counter kept burping loudly and right after that the crew were throwing sprinkles at each other. I mean..seems like fun but the burping was pretty gross. read more

Because I can't give any lower. Our food was cold and fries were cold and soggy cheese was not melted at all I asked for little ketchup and mustard and it was dripping off my hamburger. I called to tell them and they said we are short staffed we are doing are best. I told him and her that if they were short staffed my food should be hot not cold I got hangup on both times. I did ask to speak with a manager and she said we don't have one to day. WE WILL NEVER GO BACK AGAIN. read more

Food was good and warm. Workers were not overly friendly but got the job done. Top half of the blizzards were 10/10 but below half there was nothing but ice cream. Overall a decent DQ read more

I'm done. Won't be back. I don't know what it is about this particular DQ, but it has been consistently the worst DQ for years. We went through the drive thru last night on our way home just to get some cheeseburgers, no fries, no drinks. We were the only ones there and it took forever as we watched two young employees just chatting away. We finally got our food and the CHEESEBURGERS WERE COLD. read more

This is the 2nd time my wife and I drove up here to the Garibaldi d.q and the ice cream machine was down no gravy for the chicken strip basket I will no longer ever ever waste my time on this garbage piece of sh***t restaurant read more

I live here in garabaldi and every time I've been there my order is wrong and or messed up I order a royal strawberry blizzard tonight I try and give it hope every time and think maybe they will get it right this time I got a almost melted ice cream with 1 and half pieces of cheesecake and they added chocolate? And no strawberry center just some gross strawberry syrup that big girl with the red hair is always supper mean and ride sh*t if I worked there too I'd be mad too but damn getting mad over doing you're job when there's 0 business is wack. I wouldn't be complaining if they didn't mess up my order everytime read more

Dairy Queen doesn't pretend to be outrageously special. That's because it isn't. Someday Dairy Queen will disappear, and you won't remember much except that you ate their non-dairy soft serve product and it got you through another rainy afternoon. That said, the drive thru here is too narrow and situated on the corner of two one-way streets. Distinctive but not great design. read more

The clerk was cheerful and attentive answering questions about our order. The service is very slow and our order was incorrect. The outside restroom was very clean as well as the restaurant. I order a praline/Carmel/chocolate blizzard-it was mostly pralines, not great without the Carmel. The cheeseburger came as a hamburger without lettuce or tomato, but the hamburger had good flavor and wasn't greasy. read more

The staff are nice there, though obviously busy and maybe overloaded during my 30minutes there. They were constantly on their feet trying to take orders, make orders, grab orders... I had to wait a long time for my order, and some people even left before their order was done. read more

Not impressed with this location in terms of food. The ice cream works for our special needs child but the last time I ordered food (supposedly chili cheese dogs) they were cold and runny, with almost NO cheese. Interestingly, this is the stock answer and repeated over and over: "We're sorry to hear you did not have a great experience with our team, "insert name here". We appreciate your feedback and are always listening to our customers. We hope you give us another chance and visit us again. - DQ Fan Relations Team" I think this nothing more than a BOT that parrots the same palliatives over and over as a response to anything negative. read more

Ain't nothing fast about this food! Waited 10 minutes for someone to take the drive though order for dry flavorless hamburgers. Wilted lettuce and marginal French fry's were served 20 mins after arriving. Sadly the only fast food n the area...but would drive to 10 miles to tillamook next time. read more

Do not eat here; over price and bad food. Drive 15 minutes more to the fast food options in Tillamook. The price shown on the wall is not the price that is charge, you will get over charged. read more

When we tried to order we were told we had to walk through the drive through, that was fine and dandy but toooook forever. Staff seemed irritated we even tried going inside to order(weird cause most restaurants you order ya know, inside the building if you are a walk in customer or maybe lock the door?). Anyway the ice cream was good and service was so so. Staff didn't like when I asked if they had a shirt that said "drove all the way to Oregon just to stand in the Dairy Queen drive through"... ha ha anyway it's good ice cream just wish they would ease up like other establishments in the area on Covid restrictions, having customers STAND in drive through seems unsafe. read more

Drove from Rockaway Beach to get blizzards. Drive-thru line was out the lot into the street. I parked and went inside-or tried to. Door was locked. I looked inside to see employees standing around looking at me. I could read part of a handwritten sign on the opposite side door and guessed it said "lobby closed." I got in drive thru lane and sat for 15 minutes without moving. Left. read more

I do not recommend, I got an oreo blizzard with no oreo in it for $6.19, I didn't even ask for a refund or replacement, just wanted to bring it to their attention since they promote a "under new management" banner now. They said they wouldn't give me one anyway because I ate most of it and that they were sorry. They then said that they are overworked, work long hours and not given breaks so they mess up sometimes because they are human. They then offered a refund later in the convo, which I refused. As a BRK.B shareholder (Which owns DQ) I am not thrilled with the way this location is run and will never go back. Staff also allowed friends to come up to the window and chat while orders were being prepared, seems like a safety hazard in the dark? read more

Dairy Queen Grill & Chill - Fast Food Near Me - Garibaldi, Oregon

Must've got new people working here cause they are nice! This place has pretty good burgers for a DQ. And they got some great music playing while you wait. read more

The line was stretched into the street and I knew better. I waited 20 minutes for cold food... A cold burger from Dairy Queen goes in the trash... A warm one is barely sufficient. Felt ripped off and like I wasted 20 minutes of my life to boot. Super unfortunate... And manager lady who responds to people here dont bother with responding to me. A few fake words isnt going to appease me. If you really wanted things to be better you would offer a living wage and get some employees that WANT to be there as opposed to HAVE to be there. Theres a reason why this place has a 1 star rating and it starts with you. Don't waste your time here. Garbage and not even hot garbage... Cold garbage. 1 star is generous. Dont let them snatch your time and money Edit: to the cook who responded. Probably the long wait between when I ordered and when I actually got my food... Or since the cheeseburger is on special maybe you had one waiting to go for a while. To the corporate lady: I won't be wasting anymore of my time helping you guys get your ish together. You can relay the message. read more

(This review is for the DQ in the city of Garibaldi, OR)On a road trip through Oregon, it's Saturday night at 11pm and the only place in town open for a bite is DQ. It's been years since I've visited one, but hey, how bad can it be, right?? STAY as far away from this particular DC location. If I could give it a negative rating I would! Wrong order, extra up charge on items without telling us and then stating, after I paid, that I was advised of all the up charges because they were out of fries. The manager was worse, when I told him why I would pay $3 extra because they, DQ ran out of fries...he said, well you ordered onion rings. Ya you idiot, you told me you were out of fries and I could pick another item. I asked for a full refund and he couldn't even give the correct amount back. Pathetic staff who can't even count or read numbers off a receipt. I would be really concerned if I employed this team working tonight. But then again, what did I expect. read more

I was a little nervous to go to this DQ based on recent reviews. We went in at 9pm on Valentines Day after getting into town and staying at the hotel next door. I ordered cheese curds and ice cream and my partner ordered chicken tenders and a blizzard. The staff were super nice. I was expecting it to be pretty dirty based on what I read on here but it was really clean. It seems maybe the management has made an effort to improve it as all the employees were really nice and our food was good. read more

From the time we ordered until we got the whole order was 25 minutes in the drive thru. The "hot" fudge sundae had cold "fudge" on it. I think the fudge was cone dip and not actual fudge. The Mountain Dew tasted like water. The fries were cold, limp and were cooked in really old oil. The chicken strips and gravy were great. I've ran a DQ before, so I know how it should taste and this was a shame to the brand. Close the location is can live up to the brand. read more

So you're gonna want to hear this one.... Should of looked at the reviews before stopping here. 61 reviews with only 1 ¹/² stars.. 1 star is even too much! A group of 16 of us had scheduled an event across the street. We had been on the road for close to 4 hrs and before our event started we decided to stop in for a quick bite to go... The front doors were unlocked so we decided to go in to order versus the drive through line... Once we got inside we noticed all the lights were off and there was an un-lit cigarette sitting right on the corner counter close to the front door... I can only speculate that we were not expected to go inside but somebody must have left the door unlocked and was on their way out to smoke when we all came in.. They did not use the front registers (only the drive through one) which also indicated walkins were not planned. None of the 3 employees were wearing masks nor were they wearing any type of uniform, aprons or even clean looking clothes. One gentleman had on bulky headphones hanging around his neck. The other had shaggy 3 times his size dirty looking pants. We ordered 2 separate orders. While we stood there and waited we had observed between the 3 workers handling the food including the meat patties hot and frozen with bare hands but what was the final straw was when 1 of them took the back of his hand wiped his forehead and continued to make our food. We stopped them then and asked that they stop making the food we were not going to eat it with them handling everything bear handed and wiping their face. 1 guy had no problem showing his frustration that we decided we no longer want our order. The other guy wondered around like what to do now and we guided him that we wanted a refund. The 3rd guy continued to open the pretzel sticks and put them in the oven. We finally got our refunds and were disgusted as we went back to the cars. And we couldn't help but think the poor people in the drive-through have no idea what's going on, on the inside... New out look on fast food forsure now! Thanks for that Dairy Queen in Garibaldi Or, on Garibaldi Ave read more

This DQ is the inspiration for a minus rating! Lunch time (1220) on a 75-degree Friday - and the ice cream machine is down for cleaning? I did get something cold though! No line - should have been sufficient reason for what I was about to receive. C O L D French Fries! No offer for ketchup. Burger - meh. Bun was cold too. The negative reviews are true - (I should have checked them before stopping at this place) you have better choices in this town! read more

Omg the service was so rude we ordered icecream along with our food and the icecream was overfull without a lid. We asked for lids and the guy said he didnt have any, mind you when we pulled in the lights were off. Our icecream was leaking everywhere so we asked nicely for a refund, and for the guys name so we could report to the manager he said "i dont have to give it to you" and told us to fuck off when we asked for our refund. We didn't even get our full refund, after we walked in and asked. The supposed manager didnt know anything , so we left. Got home and theres hair in our food and frozen french fries in our order, not to mention our drinks were so watered down. Never going there again. read more

This Dairy Queen absolutely disgusting. Every table was dirty and sticky and so was the tray they brought my food out on. I got told by someone it is always like this. 4 people behind the counter, 2 customers and they couldn't get the order correct. We had to ask for a table to be wiped down so we could sit somewhere. I was told by someone it is always like this. read more

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Awful customer service. We went inside and waiting around 20 minutes and didn't acknowledge us at all, every other person was getting assisted and was getting an apology for the service from the employees, however we did not receive an apology. It seems like this dairy queen is racist only prioritizing non ethnic minorities. Didn't have many orders on their screen but still managed to mess up a bunch of orders as well. Orders were coming out very slow even drive thru was slow. Would not recommend going to this dairy queen. I would rather drive the extra 30 miles to McDonald's. read more

Took forever to get through drive through. We were given soda water instead of sprite, and no sauces were given. Absolutely ridiculous.

A line of cars, a group of 20 of us waiting outside the doors to order and were told to walk through the drive through. After 30 minutes of waiting, nothing. Went back to the locked doors we were given a hand signal that likely meant no more service but not sure. This was at 330pm on a Tuesday. read more

Pulled in to get my kids food and this was their idea of a six piece chicken bite. Super watered down ranch chicken strips where so over cooked they could have broke a tooth avoid this place read more

Dairy Queen Grill & Chill - Fast Food Near Me - Garibaldi, Oregon

These reviews cracked us up, after sitting at the ol hook line n sinker for an hour without them taking our food order and not wanting to take our chances at the ghost hole we drove on down to the Dairy Queen. Not much else was open but that's fine. The 2 stars reviews had us reluctant to go but then we saw photos of workers being judged for taking a smoke break, haha get a life dude. Anyways, there was nobody in line, service was super fast, our onion rings were crispy AF, the burgers were hot and fine for fast food and the ice cream was par the course for dq. Didn't go inside because it was hella late but whatever. Thanks for the laughs Garibaldi! read more

Really bad service we walked in and stood there waiting for them to take our order for 5 minutes and then they talked to us after the staff were staring and laughing at us then they told us the lobby was close and we're rude about it read more

This Dairy Queen is getting a single star because I can't give ZERO stars, because that's what they deserve!! Went twice this summer. First time, after waiting in line at the drive through for nearly 15 minutes (dinning room was closed) I was told that they were serving ice cream only because there was only one person working. "The cook didn't show up!" So, no food!! Today (the day of this review) stayed in line at the drive through for nearly 20 minutes to be told they are not serving ICE CREAM!!! How is it that a Dairy Queen runs out of ice cream on a holiday weekend in a beach town??? Not going to waste my time with this place again. read more