We are visiting Gallup for the day as we head to Phoenix for the remainder of the week, and we…read morefound Fratelli's on Yelp. AMAZING! When we arrived at 6:30p the parking lot was packed - and on a Wednesday! We waited for about 20 minutes and then were seated. We started with the spinach and artichoke dip, which is served with warm baguette slices - perfection. For entrees we had the meatball linguine and the chicken Parmesan- meatballs are house- made and were so flavorful, chicken on the parm was crispy on the outside and juicy on the inside. Entrees are served with a side salad and their ranch was to die for- so thick and creamy. For dessert we had the chocolate gelato, which was the cherry on top of the meal. Yum! The place stayed busy until we left around 8 - a big party was waiting to be sat. The staff are very hard workers - they were busting their butts all over the restaurant for the duration of our meal. Our server (we didn't get his name, unfortunately) was wonderful. Highly recommend, and if we're ever back in Gallup, we'll definitely grab another meal here!

We were served undercooked pizza--twice--and it completely ruined our dinner…read more On the very first bite, I could feel that the dough was sticky and raw. When I checked the pizza, it was clearly undercooked, so we sent it back. We expected it to come back properly cooked, but unfortunately that wasn't the case. When the pizza was brought out the second time, it was still doughy and undercooked. I took photos of it, and they show multiple different slices--all of which had the same raw, gummy texture across the entire slice. This was not just one bad piece. Because of this, we didn't even get a chance to actually eat the pizza. That was our dinner, and we ended up leaving without being able to eat it. What made the situation worse was how it was handled. The manager insisted it was "ranch sauce" and claimed the pizza was cooked thoroughly, which is simply not accurate based on both the texture and appearance. I was also told I was the only person to complain, as if that somehow made the issue invalid. Regardless, we were served undercooked food--twice. They offered a $5 discount on a $21 pizza that we couldn't even eat, which did not feel like a fair resolution. Very disappointing experience overall--not just because of the food, but because the issue was dismissed instead of taken seriously.

Corn muffins came out cold. Chicken breast had no bones (maybe cuz it was processed?) & was over…read morefried/ hard. Had to ask for butter & ketchup twice. Then ordered the Coca-Cola cake to go (w the ice cream in a separate container). Server came back and said the manager "caught" her putting ice cream in a container & told her she couldn't give it to us, to go. Said that was "against the rules". And I couldn't have it to go. So even though I'm paying for the whole desert, I wasn't "allowed" to take it with me. I'M SORRY!!! WHAT!!?!?!?!!!! The server felt bad, so she "took the ice cream off of our bill". Well, ma'am... Miss "manager," have you ever had chocolate cake with NO ice cream???? Welp - that's like saying "you can't have syrup with your pancakes - butter with your roll- and apparently... HOT corn muffins with your meal!" So yeah, wasn't going to even give a review..... until the ice cream police told me not only were they not going to let have the ice cream.... But I was going to have to pay for it, regardless! So NOPE! Won't make the mistake of ever going here again! That's the most ignorant thing I've ever heard of!! Looking for all of the socials to post this most ridiculousness to!!! Do better Cracker Barrel!!!

There is a new menu, but the feel is the same. I was met at the door, as if I were walking into…read moreGrandma's house. It has a clean, country feel. Sadly, the menu changed, and many fan favorites were removed. The staff was kind and courteous and knew the menu well. I traditionally like trying places I've never been and staying away from chain restaurants, but this was within walking distance of the hotel, and I knew what I could get and what I would expect after a long day of travel.

Food: One of the best pizzas I've ever had. Incredients are…read morefresh and and proportioned perfectly and baked to perfection. The Well Done crust is thinner than typical crust but tastes delicious. Price is also fairly reasonable too. Service: Amazing service. The guy helping us order our food was patient and very helpful. We even got free ice cream (though, the ice cream wasn't that good). Ambiance: This place hasn't really popped off yet so not too many people inside while we were in there and the place was nice and clean. One thing I must request is for this brand to expand to California so we don't have to drive to NM or AZ for good pizza.

it was ok. I would suggest locking your car door and keeping an eye on your belongings if you dine…read morein.

THE WORST Employees!!!! Do not stop here go eat somewhere else, walked in and the girls were just…read morehanging out not a "hello" or "one sec I'll be right with you" nothing. Both girls were seriously just talking, the service was ridiculous but they blamed it on lack of owner support for not having all items. We got our stuff and left and they went back to talking. As we drove away we noticed there was a 6 car waiting line in the drive-thru and they could careless.

Service here sucks .. long lines in drive thru took an hour to get a cake that was already paid for…read moreonline had to wait in drive thru line . It's always like this

Locally owned business. Under new management and owners as of 2022. Burgers are so good! Crinkle…read morecut fries are great. After the change to Blake's LotaBurger this place is where I go if I want a good burger. They also have hot dogs, corn dogs, chicken nuggets, nachos and ice cream.

Burger patty was still bloody. rudest customer service. Asada fries not made to order. I would…read morehighly discourage anyone from eating here and wasting your time and your money.

Wow! Best food I've had in a long time!…read more I came for the historic hotel on the way home from Telluride to Scottsdale. There didn't seem to be much around to eat that was open on a Sunday so I came to the hotel restaurant. I saw lots of people had the chips so ordered the trio dip appetizer. The guac was definitely my favorite. So flavorful and fresh! The salsa was delicious but a little extra spicy and the queso was yummy! I ordered a cup of the green chile pork stew and it was spicy but delicious, a little light on the pork but very good. I got the Rita Moreno three chicken enchiladas with green chile. Best chicken enchiladas I've had in a long time! The chicken was moist and had just the right amount. Excellent flavor and melted cheese. The rice and beans were very bland. My friend got the chicken mole and got light sauce but she wished she had got the full sauce because it was that good! The whipped potatoes and sautéed veggies were the perfect accompaniment. I wish this place was where I lived because I would eat here as often as I could. Great atmosphere and service too. Had fun wandering around the gift shop after.

This place is mediocre at best. I went here because Gallup doesn't have a ton of options, it is…read moreclose to where I'm staying and the recent reviews were ok, plus I was hungry. I ordered the three dips and chips - which is a shareable appetizer. It came out almost as soon as I ordered it and since I was only the third person in the restaurant I wondered if they had a bunch pre-made in case they got busy. The guac wasn't made to order. It looked like it had been sitting out for awhile, but tasted ok. Queso was good. Salsa was decent. Chips were good but I had more tiny broken pieces than actual dip worthy chips. For dinner I chose the Rita Moreno with chicken, no sour cream and no beans. I got it "Christmas style" so I could try both green and red sauces. When it was brought to me the plate had beans on it and the enchiladas weren't even hot - they were barely warm. The cheese garnish on top was barely melted. I started with the red side. The sauce was very spicy (I love spice so no big deal for me). I wasn't a big fan of the flavor so I switched to the green side. The sauce had a decent amount of spice but way more flavorful IMO. The tiny rice scoop was decent, but again, all this food was barely warm. The waiter came by once to say sorry about the beans but a random hotel/restaurant guest that was muttering something incoherently prevented me from being able to get a refill of my soda. By the time the waiter checked in again I was over it and asked for my check. I guess I could say the appetiser met expectation but would have been much better had the guac been made to order. With all the hype this place got I expected more. There is a bar and a gift shop connected to it and a historic hotel where apparently come famous people stayed long ago. Since I'm not staying there and was there only for dinner I would have rather had a better meal experience and less hype. My advice is to keep looking unless you have it as a stop on your bucket/checklist.

This was a horrible experience. We ordered online indicating a specific pickup time. There was one…read moreother car when we arrived. Our food was 12 minutes late.

Waited for at least 25 minutes to order when there was just a couple other people and they messed…read moreup on our order, waited for another 15 minutes for one drink that they could have already brought out. They also need to speak loud and clear so we don't have to ask them to repeat and throw attitude.

Fast! Like so fast ! They took our order fast, the food came out so quickly, and we were back on…read morethe road. This is what Sonic is all about ! We could tell driving up though that this was the sonic to be at - a lot of the stalls were taken. The food was fresh and hot. The tutor tots had a slightly fried pickle flavor to them

I love sonic, but this location did not live up to standards. We were served old burgers that…read moreseemed to have been cooked earlier in the day- they were cold and dry and the cheese was also cold not melted We had to ask for ketchup three times also before they brought any- and it was included in our original pickup order Definitely not fresh ‍