Emilio and his team are fantastic. I looked around for a company to replace our pool pump and…read moreEmilio's was the most reasonable so you can trust they are not taking advantage of you. I ended up working with them on regular pool service and they've also done a great job keeping our pool in great shape and are responsive to any issues that come up.

I don't have enough positive things to say about Emilio and AE pool services & repairs. He is a…read morededicated, hard working problem solver. If you are choosing someone to take care of your pool, look no further than this company! There is no doubt in my mind that they will get the job done. My pool has been giving me problems and several other companies could not solve it or didn't want to put in the effort to solve it - not Emilio! He has worked on so many different solutions until we get to the root of the issue and figure out what is going on with my whole system. It is so refreshing to deal with someone who takes so much pride in his business. If you are in coconut grove or anywhere in Miami - look no further than AE Pool Services!

My pool renovation was started over a year ago. Although there were multiple bumps along the way,…read morean issue with the skimmer's weir flap has yet to be resolved. Despite my multiple texts to contact the owner, responses have been sporadic and have resulted in significant delays in resolving the issue. The prompt resolution would have allowed for the pool to be fully enjoyed without the constant ongoing stress of all that can and has gone wrong when the skimmer isn't working properly. To this day, the flap still Does not work properly and I will have to dole out more money to have it fixed properly. It just isn't right

Walked in with a broken vacuum that wouldn't move and could not be fixed unless still under 2 year…read morewarranty- el Senor Kevin me ayudo y me explico cual filtro necesitaba

They get it right!! These people know salt systems and pools. They are very knowledgeable and…read morehelpful. The store is well stocked for all your pool needs plus lots of fun stuff for your pool days.

I've been at my present address for 30 years & have used Penguin Pools or it's predecessors since…read morethen. Whenever I have a problem, they respond immediately. They are courteous and trustworthy. Met Dee & Kim several times. Our pool is always extremely well maintained. They are punctual. One of the very few organizations that I work with that I respect for their excellent service. Gail Garcia-Mendoza

Great company. If there is a problem with the service, Tracy (office manager) solves the problem…read morequick and effectively. Met Kim , the owner , when we first started with Penguin a couple of years ago. She was very proactive in getting our pool well maintained before turning it over to Pete our weekly tech. He does a great job overall.

I was a former client of this company for many many years and during that time had only good things…read moreto say as they were reliable and communicative with me about my weekly services and needs. This was up until mid February when my weekly pool service suddenly stopped (NOT for lack of payment) and I was never given a reason why. I called, messaged, texted and NEVER once did I receive a response from their founder. I found that to be very unprofessional after so many years of service. I was very disappointed. My pool turned green after waiting three weeks before choosing another company to come out. They could have at least sent a letter out to customers notifying them of any recent changes or disruption of future service as noted here on Yelp (closed temporarily til Sept 2021).

My pool needed to be refinished in a bad way. Biscayne Pool was referred to me by a friend of mine…read moreand I am so glad she did. They did an amazing job! Eric was very honest and knowledgeable, he gave me good pointers regarding the maintenance of the pool but I liked him so much I now have him doing the maintenance on my pool and it has never looked better!

Hard to find a dependable contractor in Miami, so we got really lucky when we came across Captain…read moreHarry. He gave realistic timelines, used quality materials, and actually got the work done as promised. The pool looks great, and we're very happy with the results.

Everything from the estimate visit to the work resurfacing our pool was prompt and extraordinary. I…read morehighly recommend this company.