First of all, I like to say I'm not one to complain about much. However, today, I have no choice…read more I've been using Village Pool for years until this morning that I discovered that I'm pay well over $100 for their pool guy to come and just pour 2 5 gallons of chlorine without testing the water. They are supposed to clean the pool when necessary. My pool is green but I guess that's not considered necessary. My navigator has not worked since last week, but he didn't even get close to it to be able to see if it was working. If he spent 10.minutes in my property, I think I'm being generous. I cancelled my service as of today and will no longer be using them. Best of luck.

I used Village Spa & Pool for awhile to service my pool after I had them install a new pump at my…read morehouse. The work done on the pump was good, however the ongoing weekly service was lazy. My pool kept having lots of issues. We had cascading calcium falling off the walls of my pool which has irreparably damaged the new finish (this was caused by them not managing my PH. It was at 8.6 when I finally got it tested; it should be 7.4-7.6) To constant algae issues which had me cleaning the filter every few days to keep the pool clear. Finally I decided to have the water tested at my local pool store. I needed $90 worth of salt, stabilizer, and acid just to get my pool back to normal. I fired them after this. Since taking over my own pool and properly checking the chemical balance I have had no issues. Their tech only uses the instant strips to check, snd they never seems to want to add the chemicals it actually needs, instead they seem to favor just adding more chlorine (probably cause it's cheap). My Mom also has used them for over a year, and has ended their relationship today as well for the same reasons. Her salt level was at 2000 when it should be at 3000-3400. Did they add salt? Nope, just poured chlorine into a salt water pool and not fixing the actual problem. She needed $80 worth of chemicals to get it back to normal. If you have a salt water pool do not hire them. If you have a chlorine pool maybe that's ok since they love adding chlorine.

Had to get a salt water chlorinator and they had the best price and were able to get it quickly!…read moreOrdered Saturday, received Monday.

Great advice and help in purchasing a new salt cell. Very knowledgeable and best price for the part…read morewe needed.

I don't have enough positive things to say about Emilio and AE pool services & repairs. He is a…read morededicated, hard working problem solver. If you are choosing someone to take care of your pool, look no further than this company! There is no doubt in my mind that they will get the job done. My pool has been giving me problems and several other companies could not solve it or didn't want to put in the effort to solve it - not Emilio! He has worked on so many different solutions until we get to the root of the issue and figure out what is going on with my whole system. It is so refreshing to deal with someone who takes so much pride in his business. If you are in coconut grove or anywhere in Miami - look no further than AE Pool Services!

Emilio and his team are fantastic. I looked around for a company to replace our pool pump and…read moreEmilio's was the most reasonable so you can trust they are not taking advantage of you. I ended up working with them on regular pool service and they've also done a great job keeping our pool in great shape and are responsive to any issues that come up.

My pool renovation was started over a year ago. Although there were multiple bumps along the way,…read morean issue with the skimmer's weir flap has yet to be resolved. Despite my multiple texts to contact the owner, responses have been sporadic and have resulted in significant delays in resolving the issue. The prompt resolution would have allowed for the pool to be fully enjoyed without the constant ongoing stress of all that can and has gone wrong when the skimmer isn't working properly. To this day, the flap still Does not work properly and I will have to dole out more money to have it fixed properly. It just isn't right

Walked in with a broken vacuum that wouldn't move and could not be fixed unless still under 2 year…read morewarranty- el Senor Kevin me ayudo y me explico cual filtro necesitaba

They get it right!! These people know salt systems and pools. They are very knowledgeable and…read morehelpful. The store is well stocked for all your pool needs plus lots of fun stuff for your pool days.

I've been at my present address for 30 years & have used Penguin Pools or it's predecessors since…read morethen. Whenever I have a problem, they respond immediately. They are courteous and trustworthy. Met Dee & Kim several times. Our pool is always extremely well maintained. They are punctual. One of the very few organizations that I work with that I respect for their excellent service. Gail Garcia-Mendoza

Great company. If there is a problem with the service, Tracy (office manager) solves the problem…read morequick and effectively. Met Kim , the owner , when we first started with Penguin a couple of years ago. She was very proactive in getting our pool well maintained before turning it over to Pete our weekly tech. He does a great job overall.

I called Biscayne Pools to service my pool based on the good reviews and chose Eric based on his…read moredocumented communication skills. I was not disappointed, and he provided me excellent service. He is a young entrepreneur and his future is bright. I would highly recommend him and his company. I have to comment on Eric Z's review: I believe that reviews should be neutral and based on all the facts. I do not believe his was. All his reviews seem to be negative and not constructive. Based on my personal experience with Biscayne Pools, Eric the owner does not only have integrity but a desire to win. Call them with confidence and enjoy your well-serviced pool.

I was a former client of this company for many many years and during that time had only good things…read moreto say as they were reliable and communicative with me about my weekly services and needs. This was up until mid February when my weekly pool service suddenly stopped (NOT for lack of payment) and I was never given a reason why. I called, messaged, texted and NEVER once did I receive a response from their founder. I found that to be very unprofessional after so many years of service. I was very disappointed. My pool turned green after waiting three weeks before choosing another company to come out. They could have at least sent a letter out to customers notifying them of any recent changes or disruption of future service as noted here on Yelp (closed temporarily til Sept 2021).

Excellent customer Services and pool system repair process .. My pool timer and my water pump was…read morenot functioning and their home services technician came onsite repaired my timer and replaced the pump effectively and efficiently ... Awesome customer service

My husband and I were excited on purchasing a home with a pool, however, we realized the pool pump…read moredid not function properly. At that point, we called Pool Max and Mike (owner) responded to my call in fairly quickly. Within a day, Mike gave me an estimate, which was very fair and he started the work. In less than 2 hours our pool pump was running perfect! He also diagnosed items that needed repair in the future and told me how to be more cost effective. Mike is professional, and reasonably priced. We are very happy to have him for our pool services!