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D&A Mobile Mechanic's

5.0 (1 review)

Services - D&A Mobile Mechanic's

Auto maintenance

Oil changes

Auto repairs

1 More Service

Routine automotive maintenance

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NTB-National Tire & Battery - Excellent customer service road hazard tire repair!

NTB-National Tire & Battery

(90 reviews)

AVOID AT ALL COSTS: Predatory Upselling & Unethical Practices at NTB Central Ave…read more The "gotcha" experience is, unfortunately, very real at the NTB located on Central Ave in Capital Heights. I have visited this location multiple times, and every single time, they engage in aggressive, unnecessary upselling--often pushing repairs that are not needed. The Incident On April 17, 2026, I visited this location for the last time for a simple tire alignment. Less than an hour after dropping off my vehicle, I received a call claiming they could not perform the alignment because I allegedly needed new lower control arms, quoting me $1,500 for the repair. I immediately told them to stop and went to retrieve my vehicle. Lack of Professionalism When I returned to pick up my car, I found my passenger window left wide open, leaving my vehicle completely exposed. When I asked the front counter staff for an explanation, they had no answer and were visibly confused--stuck like deer in headlights. I took my vehicle and left immediately. The Comparison The very next day, I took my vehicle to a different NTB location. The experience was night and day. The staff walked me around my entire vehicle, transparently explaining what services I needed now versus what might be needed in the future. None of their recommendations included the "required" lower control arms that the Central Ave location insisted upon. They completed the alignment without issue, and I was on my way. Final Warning After numerous engagements with this specific NTB, I can only describe it as a price-gouging money pit. These individuals lack basic morals and ethics and are actively trying to scam customers--especially the elderly(I listened to the Customer Service Agent Try to upsell a smart Elderly lady on at least 4 additional services). From a $400 battery to these fabricated $1,500 "repairs," their business practices are fraudulent. I will be contacting the State's Attorney and the Better Business Bureau to file a formal report. Buyer beware: Keep your family and your wallet away from this establishment.

So I hate to do this but I feel like this place should be appointment only and hire new staff…read morebecause I dropped my Jeep off at 12:45/1pm was told I had an hour and a half wait which was cool, I went to eat and got a call 2 and a half hours later explaining I can't get an alignment with bald tires.....Sir my alignment is strictly so that my steering wheel is straight when my tires are straight....has nothin to do with my tire tread but ok he played wit me bc he didn't feel like doing the job and I could've went to the NTB in Montgomery county and there would have been a lot more communication and accountability being I told them I'm driving to and from Richmond every week so I need this alignment. They don't care bc after I got off the phone to confirm the $500 upcharge for all new tires instead of getting to it, they took my truck out the garage and sat it in the parking lot so when I returned 4 hours after dropping my truck off nothing had been done to my vehicle. Thanks for waisting my time on Sunday when I could've drove to Gaithersburg or Rockville to get better service by people who actually understand how to calculate and execute jobs for clients. if they're going to tell people it will be an hour and a half wait and then when u discover my tires need changing you decide to remove me from the priority of getting it done now to when it's convenient for you, you don't need to be in customer service! Won't be going back to this NTB ever. Can't do an alignment with bald tires lol the lies you tell for an upcharge and then don't take care of me so you lose an entire $6-700 customer! Stupid

Midas

Midas

(20 reviews)

I brought my car in for a simple tire replacement. Tire was replaced and mounted within a timely…read moremanner, however the next morning i discovered the new tire i purchased had gone flat. Had to return to the shop on a spare and i was taken care of. The problem was a broken stem valve on the new tire which they fixed promptly. The reason for my low rating was the lack of customer service at the front desk. When i returned the next monring with the flat "new" tire, there was no apologies given, no ackowledgement of the inconvienience, nothing. Just give me the key and we will look at it. After an hour or so, i saw my car in the lot and asked the service person (Keith), who was in the office, if my car was ready, with attitude he answered "im doing the paper work now" voice full of sarcasm and attitude...as if i am being unreasonable or an imposition. My key was returned to me with the explanation of what happened and thats it. No 'thank you for your business". No "sorry for the inconvienience" not even a "Have a Nice day". Just a blank look as if..."You're done...be gone" I am sure they know what they are doing and great at autocare...but the customer service is lacking...big time. I will not return and will take my car service needs elesewhere...which i am sure they could care less.

DO NOT GO HERE! there are too many other shops litterally around the corner that arent a coperate…read moremoney greed pool. I was going here since I got my first car over 10 years ago and my van is the 2nd car I've brought here, paid them for full DIAGNOSTIC they have me drop over 2k on repairs, check engine lights came back on days later and now my engine is garbage and they advise me to get a new engine or trade in my vehicle. How tf didnt you find this out the FIRST TIME they were paid to do a DIAGNOSTIC. Then when I was willing to price an engine its been a month and they havent called me back, they got what lil money they could outta me and never hear from them again. NEVER GO HERE....EVER

D&A Mobile Mechanic's - autorepair - Updated May 2026

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