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    Q Auto Service

    5.0 (29 reviews)
    Closed 8:30 am - 6:00 pm

    Services - Q Auto Service

    Auto brake repair

    Auto engine repair

    Q Auto Service Photos

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    Recommended Reviews - Q Auto Service

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    # Roll Royce # Tech Guy Mohammed# work hard -Play hard # Honored to service this money
    Mohammed P.

    Q Auto Service is one of the cleanest mechanic shop I have had the honor to experience. It's deserves 5 star easily , Q is one of the smartest mechanics I have ever come across in my life time . Also Mr Al-Natour has great amount of experience since the age of 14 till Now has been working on all makes and models and knows all outcomes of the situation pertaining to the car problem , which can range from electronic to mechanical to welding to engine swaps . The shop has many different machines and top of the line scanners for diagnostic to pin point the problem etc . Always keeps up the newest tools as well as best fluids recommended for your make and model . He has it all!! In this very clean shop off Of port Royal rd he surrounds himself with a great team and staff of professional mechanics and techs that he works along with ! As many have learned from Quincy himself . His family works along to support him from his wife at the front Desk to his son & son in law that all learned from the master mechanic himself Mr Al-Natour. He has made many sacrifices to obtain his own business and became successful business owner as his work is well Respected by his customers and peers . His work shows for itself as he never needed to make a website or market his shop as he could have done but never was a need for it due to everyone that is a customer of his has been by word to mouth his exotic work shows for itself and all his team /staff are known to be respectful and really professional clean! As he thought me Working Clean is key to success in this business and working as tho its ur own car has helped me and others reach our goals as a tech/Mecanic that have learned under him . All his customers cars are over looked by Q. Al Natour the master mechanic, its his policy to double check all work performed on his customers cars by himself personally test drive to make sure its done properly , every customer is dear to him . He is always attending up and coming automotive courses to keep up with the new technology to make sure he is well equipped to handle any task set in front of him with his great team that supports and loves him dearly , really respectful at all times . Customer service is awesome here at Q auto service as you'll see the fun environment for car lovers and best part of this shop that proves itself to be worthy taking ur car no other place then Q Auto Service other then saving Money on O.E.M parts and getting the problem fixed is You as a customer may see ur car from The waiting room Getting repaired which is nice if ur wanting to see the progress on ur vehicle and would like to learn more about ur own vehicle this shops lets the customers have that opportunity. He also offers his own personal car as a loaner for customers that qualify so Please come check out Q auto service next time You need service ! You won't regret it as you'll be happy to be part of this family Ask for Q if Qussay is busy Or not there momentarily there shall be someone there at all time to assist you until he gets back to you soon as possible as your business with Q auto service is important to everyone there other staff are avail to help and be there for you like his kind hearted son In law Mohammed or his right hand man that's been riding with Q threw the ups and downs for many many years the one and only Bushiab , their all ready to be at ur service best as they can and if they can help you then they would kindly Be humble to in a heart beat!

    I have been a Q Auto Service Center's customer for more than 3 years and have always received EXCELLENT service. I had both of my Audis serviced here. Besides regular maintenance, among the things I can remember, Q Auto Service installed ceramic brakes, fixed an issue I had with the coolant, and installed new tires. The entire staff is very friendly and Quincy has always provided honest & professional work. HIGHLY RECOMMENDED!

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    4 years ago

    Service was great! Staff was so friendly. They took care of our issues so quickly and efficiently!!

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    6 years ago

    Fantastic honest place that helped me with oil changes on both of my cars for a good price!

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    9 years ago

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    Honest assessments, quality service, reasonable prices. Our family's go-to mechanic.

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    9 years ago

    Def my new favorite place to get my car fixed, Q auto Service has saved the day :) thanks

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    Ask the Community - Q Auto Service

    Review Highlights - Q Auto Service

    The owner, Quincy, will always review your repair options and never try to oversell any services to you.

    Mentioned in 12 reviews

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    The Car Doctor

    The Car Doctor

    4.9
    (121 reviews)

    I took my 2006 Toyota Tundra to The Car Doctor for a diagnostic and maintenance inspection, and I…read morewas extremely impressed with the level of service. They provided a detailed, easy-to-understand report showing what needed immediate attention and what items may need to be addressed down the road. What really stood out was their honesty. They never tried to upsell me or pressure me into repairs that weren't necessary. Instead, they took the time to explain everything, prioritize the repairs, and let me make an informed decision. It's refreshing to find a shop that's focused on helping customers rather than selling unnecessary work. If you're looking for a knowledgeable, trustworthy, and professional mechanic, I highly recommend The Car Doctor for all your vehicle needs. I'll definitely be bringing my other vehicles here for future maintenance and repairs!

    10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

    Craftsman Auto Care- Merrifield

    Craftsman Auto Care- Merrifield

    4.8
    (130 reviews)

    All the guys at the craftsman location in Merrifield are very friendly and also provide excellent…read moreservice. They do a very comprehensive assessment of your vehicle, and I can always feel the difference in my vehicle after my repairs are done. They're very transparent, and do a good job of taking care of their customers by doing jobs well and in a timely manner. I think their warranty on certain parts and services is also great. They really take time to make sure the issue is resolved even after they install the new part. Brennan has taken care of me the past 2-3 of times at craftsman. I really trust these guys and will continue to use craftsman (in merrifield) as my mechanic for the future.

    5.0 Stars Outstanding experience and great customer service…read more Yelp brought me here. I did a search for the top auto repair shops in my area and Craftsman was well on the list. Reviews were solid. Once I realized how close I was to two of their locations, I made a mental note to check it out. I called, they were welcoming over the phone and not in a spazzy rush like some of the other shops I had been calling around to. They took their time over the phone!!! I made an appointment to get some estimates, showed up, told them my concerns, and they checked out a few things going on with my car. Again, very welcoming in person as well. I came to get an estimate for front and rear brakes replacements, possible oil change, state inspection. As I waited, I skimmed through two books the owner had written! They said I could have a copy, so kept one. The owner has the right idea and it shows. The waiting area was cozy and super chill equipped with coffee and snacks and TV. What took the service over the top was how well the gentleman took to physically show me what was going on with my car. He also took pictures. In the front office we examined the photos and he explained, and educated me about what was going on and what needed attention and why it was relevant. He made additional recommendations based on car mileage and manufacturer recommended maintenance. We discussed pricing and I agreed to get some of the work done. They gave me a Lyft ride home. Called me when it was done a few hours later. Scheduled a Lyft for me to return. Back at the auto shop, I paid and I was on my way. I felt really impressed because they explained things about my car I had never known about in the 5 years of owning it. I felt educated and walked away understanding things better. In all the 20 years I've maintained cars, no shop has ever explained things to me the way they did. I must admit, I felt the labor fees were a bit steep. I felt my wallet go ouch! However, I feel extremely safe in my vehicle because of everything I learned. I will definitely, without a doubt return for future maintenance work and I will knock out some of the other recommended maintenance items in the near future. Highly recommend. Great experience without a single hiccup.

    West Springfield Auto Care

    West Springfield Auto Care

    4.5
    (59 reviews)

    From now on, all of my car repairs and maintenance will be done at West Springfield Auto Care!…read more They diagnosed and fixed my coolant leak quickly, honestly, and at a fair price. I truly appreciate their integrity -- other shops might have tried to sell me unnecessary parts or services, but Scotty and his crew were straightforward and trustworthy. Highly recommend!

    Great guys; great service on the whole. I had a noise coming from the area near the serpentine belt…read moreon my 19-year old car. One of their mechanics was kind enough to just take a listen and see what he could make of it, free-of-charge. When I brought it back for a more thorough diagnosis, they identified the problem (timing belt rubbing slightly on something due to tolerances that are too tight; addressed in a manufacturer's technical service bulletin from 15 years ago). It would have been a big job and a bundle of money to fully resolve the issue. Ultimately they (Brent) advised me to just let it go and keep an eye on it because it's not a "catastrophic" issue. Honest and much appreciated advice. That said, I also had another less satisfactory experience before this. Had a slow leak in a tire, so brought it in for inspection. They had a young (teen-aged) and probably less experienced mechanic patch the tire for me. He kept looking to the older mechanics for guidance, which didn't instill a lot of confidence. Sure enough, the patch ended up failing while I was on the highway. In the end, I had to replace the tire. Upon inspecting the old tire, the folks at the tire shop told me that the puncture wasn't close enough to the middle of the contact patch, but rather on the outer part of the tread, too close to the sidewall to be safe, which meant that it should've been immediately replaced, rather than patched. So, just make sure that Brent and/or one of their more senior, certified mechanics is taking care of things and you should be good!

    Premier Auto

    Premier Auto

    4.9
    (46 reviews)

    Best prices!!! Replaced a car battery in 36 minutes, same day. Called ahead and they fit me in at…read more4pm! They are in an industrial park, office is upstairs next to Starline restaurant. The garage itself is downstairs. The owner used to be a Mercedes dealer mechanic. Battery price and labor were lower than everyone else in town. Waiting area has WiFi. Look for 7608 on the side of the building. Car runs great. Thanks!

    How many 5 Star mechanics do you see on Yelp? I had to check these guys out. My 100 Series Toyota…read moreLand Cruiser had a leak in the AC system (front and rear units), as well as a clunking sound when put in gear, shifting (sometimes), as well as accelerating on flat roads. First mechanic I went to had the car for 2 days and only greased the transfer case. And he wouldn't even work on the AC because the Land Cruiser is 23 years old and and that unit HVAC system was extremely complicated. Eric from Premier Auto detected the problem immediately and gave me an estimate. Now, the AC system is running ice cold and the front axle replacements completely fixed the clunking; it's buttery smooth as it should be. It was done in like 3 days; amazing turn around time. Are they the cheapest? No, but they are competitive. The better question would be, "Are they honest, qualified, and professional? Am I getting VALUE for my money?" I am happy to say yes to all four. For me as a husband and father, my family's safety is my #1 priority. I now have a trusted mechanic for our vehicles at Premier Auto. 10/10 absolutely recommend.

    Capitol Hill Auto Service

    Capitol Hill Auto Service

    4.4
    (416 reviews)

    I've been using Capitol Hill Auto Service for regular maintenance on my Honda Accord for over a…read moreyear now, including oil changes, brake service, and transmission fluid flushes. Their team is always transparent about what actually needs attention and never pressures me into unnecessary repairs. During my last visit, they noticed my brake pads were wearing unevenly and fixed the issue before it caused rotor damage. The pricing has always been fair, and the work is consistently reliable. I can absolutely see why they've built such a strong reputation locally.

    We're sure there are plenty of other good repair shops, but only a few that I would call great -…read moreand only one that's top of our list. We're also sure there are other customers that have had whatever situational friction worth considering. That said, I doubt the issue lies with Cap Hill Auto. Mr. Charucksiri - Chris - has now over the past couple of years unfailingly rendered repairs and maintenance efforts of the highest quality on-time and within (sometimes under) budget. It's to the point where I texted my partner that he managed to erase history. Your opinion - and mileage - will vary, I hope. I ask you at least to have a look for yourself at the before and after attached here. If you value quality highest, I think you've found the place to go. "Man, money ain't got no owners, only spenders." - Omar Little, 'The Wire' Just note - Chris is easier to get in touch with by email.

    Q Auto Service - autorepair - Updated August 2026

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